The quiet yet convenient location and the spa facilities We were overcharged 10 euros on the quoted price plus 25 euros for using the in-room safe
Food. Spa. Friendliness of staff.
the walking french bed
This is a lovely friendly little family-run hotel located near the edge of town and the national forest, but just a short walk to the center of town and the ski lifts. The food was fantastic, and the spa/wellness area is just beautiful--the photos on their website don't do it justice. It includes many extras, like a waterfall and a fountain. We had the standard room with French bed. It was very small, with a small double bed (sometimes referred to 1 1/2 bed), but it was immaculate and well laid-out, had a good-sized bath with full tub, and a large balcony. The bed was adaquate for us and lacked the center crack you usually find in larger European beds, but tall people or those with a lot of luggage might want to upgrade. A municipal complex is slated to be built next door, so you might want to check before booking to see if construction has begun (maybe 2010?). Summer is construction season and many restaurants and whatnot are closed, but they fed us so well with half-board (breakfast and dinner) that we had no appetite for lunch anyway. The town is very densely-built, with many one-way and blocked streets in the center, so driving there was a bit of a challenge. The local roads are very narrow and twisty, so taking the bus from Trento might be a safer option in winter!
An excellent family run hotel offering, excellent food, service and facilities, the spa is a great place to unwind after a days walking in the local mountains.
My son & I stayed for 5 days and had a wonderful time. The food was excellent, the service friendly and professional and the room and balcony overlooking the garden and mountains was slightly small but very clean and comfortable and had everything you could require. The Wellness area exceeded our expectations. Public areas were welcoming with afternoon tea with cake or fruit salad. Lovely quiet position with a short walk into the town and lifts.
attenzione alla reception, il ristorante, la gentilezza del personale, pulizia. la camera comfort piccola, il centro benessere non è di livello.
Very nice hotel in a perfect location for a ski holiday. Friendly staff and good facilities. No
Personal was very friendly and fine. Very nice room, clear, really fantastic. I can recommand this hotel evereone, at first to our familly and friends. We have 1 year old twins and everything with them was really good too. When we will visit Madonna di Campiglio again we will want only this hotel. See you in winter :))
Excellent location in the center of the village. Extremely well-appointed and clean rooms furnished in local rustic style. Very friendly personnel. Highly recommended!
The hotel is in a fabulous location right next to the ski lift. The owners were kind enough to upgrade us from a de-luxe room into a suite at no extra charge. The rooms were very individual and quite beautiful.
everything,closeness to gondola,an apartment was excellent,walking distance from centre maybe breakfast shoud be better
The location of the hotel is perfect. In addition, the wellness center (spa) was great to relax in after a day of skiing
The service was fantastic - absolutely faultless. The staff could not have been more helpful.
Tidyness of the complete hotel and the friendly staff
The service was extraordinary on the highest level- I would rather say 5 stars service
The new spa is very nice The restaurant was not appropiate for a 4 star hotel (only one starter and one dessert on the menu)
I liked the position of the hotel in the city, and the view from the room, the owner is very nice. none.
Very friendly hotel, amazing views from dining room. Would stay again
Staff speaks English, excellent breakfast, nice lobby / bar with wireless internet available (free). Only very few nice restaurants in the neighbourhood. Mind that this hotel is located in Madonna di Campiglio, not in Pinzolo (those villages are 15 km apart).
staff is very nice and helpfull. nice big lobby.
Ultimately hospitable and helpful hosts and personnel, cozy and beautiful interior, good breakfast, picturesque views from the balcony, nice rooms with fine new furniture, convenient location
Good breakfast buffe. Friendly staff.
Staff very welcoming and helpful.
Friendly helpful staff - made a few phonecalls for us with no charge which helped with our overall time in the area
Very nice staff. A clean and comfortable place. Good breakfast. Rooms are not so big, a bit dark.
Ecxellent hotel,superb location and friendly staff.The most beautiful pool ever seen, nice wellness center and rich breakfast.Design interior not fully completed but you like it or you hate it.
We got a free upgrade to a suite which was fantastic, and the staff where great
Great place to stay - spa and pool facilities are excellent. Highly recommend the dinner inclusive option - food is very good. Also had good evening entertainment in the hotel. Disco close to hotel could be heard in room until 2.30 am. Only thing that spoilt the stay.
The location, skibox/parking, swimmingpool, nice apartementhotel, polite and helpfull staff
Hotel Staff wasn't very friendly and in many case didn't help us for our satisfaction.
Few meters form SkiStation! very small car boxes inside the hotel car parking.
wellcome staff and well kept. no AC
Easy access to the ski slopes was very convinient The hotel is outside the village, so f.ex. the options for dinner were very limited if you didn't want to go by car.
distance from the gondola free of charge transport to the town
Great swimming pool for kids, you could have breakfast lunch or dinner at the restaurant or cook ourself in the kitchen in the flat. Great trekking to do in the dolomites. Ask for a room on mountain side (be careful of road side), people at the hotel should more inform the clients about services in the hotel and about attractions around.
Suberb food with a different gournet menu each evening. Fantastic location for access to the Pradalago ski lift. Wonderful spa and swimming pool facilities. Very friendly staff. The hotel is at the top of a hill at one end of the town which is a twenty minute walk to the centre and the hill can get a bit icy. However, there is a bus service into the centre and a ski lift very close to the hotel.
The staff were so friendly and professional, the location breathtaking, the food wonderful.
We liked your family like hotel. It was very comfortable, close to gondulas and village centre. Food was excellent. Staff was very well trained, courteous and prompt service. We enjoyed skiing in Madonna di Campiglio with its beautiful sceneries and plenty of good pistas.
The service was outstanding and the views were incredible. The location in town was convenient to everything and the ski lift is conveniently next to the hotel.
The husband and wife who greeted us at reception were very friendly and helpful.This sets a tone for a hotel and we were charmed. The room was very clean, modern and the bathroom spacious. Great satellite TV, too! We thought the pillows were too hard and would have preferred a double bed without a "split" in the middle. It also would have been nice to have a small refrigerator in the room.
We stayed during seasons and the village was almost empty, only few places were open but I'm glad we got room from this place. Room was quite standard, hotel was cosy and the keeper was very friendly and helpful. He had time to talk with us and told us good hiking spots, we were quite happy to stay here.
the friendliness of the staff and willingnes to help with enquires when needed
Choice of food at breakfast was limited.
The location and views were superb.
balcony overlooking village
Friendly staff and good sized rooms. Nice bathroom
Very lovely hotel staff. For us was problem, that kids until 15 years can't go to wellness.
We were early in the season for summer so the hotel was almost empty. The rooms were great, breakfast very nice and the location spectacular for anyone who is interested in exploring the Dolomites. The staff was friendly and helped with hiking suggestions. We had a baby with us and they were very accomodating. An excellent place for out doors holidays.
Easy to find, easy to park car, good location in the city, quite inside
A warm welcome, a spacious room, a good breakfast. Access to the parking was controlled by the receptionist so I had to enter the reception and ask them to open the gate before going out or coming in. A little inconvenient, not a big problem though. The wi-fi did not work with my Mac. (It worked fine with Windows according to the receptionist.)
the restaurant is excellent, the food and service is to a very high standard. the staff are all very friendly and helpful. i was very disappointed to learn that to use the sauna was an extra 20 euros per day per person. this was not made clear at the time of booking. if there must be an extra charge this is way too much.
hotel is very romentic with very good design with very profesional staff everbody is with smile on their face.everything is organazed with garage,ski room,elevetors. restorant and the menu in, is on the very high level. i have been in many hotels but i can said that this hotel is on the top in my range.i and my family are very satisfied. only i think that this hotel is not very convinian for young children because the hotel is quite, elegant and i dont like one rule in the hotel that after 4 o'clock children cant use swimming pool
We found the staff to be very friendly helpfull and accomodating and were most obliging in helping us with our transfer from Bergamo airport
Excellent, friendly and helpful staff (particularly in the restaurant), lovely pool for children, good food and wine, good shuttle to the ski slopes.
Very nice and new hotel with good facilities - lovely wellness area. Nice staff (mostly). Hotel bus available just a phone call away was great after a long day of skiing. Nice facilities for storing your skis and boots (hot air racks for skiboots so warm, dry boots in the morning) Family room was a bit small/cramped, but bathroom very big. Location of hotel ok but not exactly near the lifts - but hotel bus compensated for that.
The food is good. They have good kids facilities. The staff are very helpful. The spa and gym are very good.
I took excursions in the wonderful Dolomite Mountains,including first and very exciting via ferrata Sentiero Benini
Staying at the hotel was comfortable. It was quiet, clean and breakfast was good. The people that worked at the hotel were pleasant and treated us very nice.
The food and the hotel staff
The hotel staff was very friendly and helpful. In one occasion, we needed a taxi to take us to a trail head and they drove us there. In another occasion, we got a free ride to our next destination on the day we left the hotel. They also accommodated our request for an early breakfast time and this was very helpful to us.
Excellent attentive and friendly staff. Also wonderful food at the evening dinner. Clean and comfortable rooms. Great location just next to the Miramonti ski lift. Breakfast could have had a wider selection of fresh fruit, but only a minor dislike. Also no jacuzzi or pool.