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Clean and comfortable rooms, great location, very nice stuff! There's no fault to be find!
Large, comfortable, pleasant room with balcony. Good location and decent breakfast. Chain hotel so rather impersonal. It took ten minutes to get my key from the rececptionist on one occasion as she was on the phone.
Location of hotel allowed easy access to Estrela mountains. Staff were as helpful as possible and nothing was too much trouble. Very accomodating.
location comfortable staff friendly reasonably priced en suites a bit dated,maybe fixtures and fittings showing their age breakfast very limited
Excellent and very warm reception by the hosts, hotel in a wonderful old country house in a tiny historic village, breakfast served in an authentical country kitchen with local traditional products (Serra da Estrella cheese, homemade bread and jams, etc). Excellent memories
wonderful place, lovely people, and ell kind of jams. We can recommend it to anyone, who would like a tranquille place.
The owner is a kind gentleman and pleased with the accomodation he offers. The bedroom was spacious and had an quintessential feel. The garden and surrounding countryside was all beautiful. The texture of the pillow.
The lady who was the helper was so helpful and friendly and it was she alone who made our stay supportable. She is Dona Emilia and deserves a huge thankyou for trying to put right all that happened. Also we had the use of their kitchen to make tea or coffee which was very nice. They had double booked the room. The breakfast was very poor. There was no cheese from the Serra de Estrela, as advertised, (which my wife was looking forward to), just processed cheese slices!!, & a bit of thin cut bread, they could have made a better effort. There was only portuguese TV and reception was so bad that only one chanel was available.We were at least expecting satelite. My wife is English and doesn't want to see portuguese TV. Also there were no shelves anywhere to put cosmetics, shaving articles etc. All in all the negatives outwayed the positives.