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Very helpful staff My room was not 100% for wheelchair use, but am assured it will be by the time I revisit in September
Staff were very helpful and friendly The stairs, could be dangerous!
Yes, Advertised bar, restaurant and room service. None was available nor was any halp offered in finding an evening meal. the excuse was that it was a public holiday but the adjacent hotel Ibis provided full service. This lack of service was not advertised in advance of our arrival and there was no reduction in price due to reduced services.
Friendly staff, clean rooms, good value for money.
i didnt we got confirmation from two rooms, but we got only one room. for four+one person it was not nice night:)
Friendly and very helpful staff. the room need more lighting!
Excellent internet connection in the room Minor, but there was not enough space between the desk and the bed, to be able to sit comfortably whilst working.
comfortable bathroom, clean. furniture also comfortable. refurbished. cars arrived the whole night for the ibis hotel nearby. some drunken people made noise in the street. you could hear too much from the neighbour room.
The food in the Resaurant was first Class There was no Tea & Coffee Making facilities in the room
Efficient service with good facilities. Best buffet breakfast yet with dood range of items including fresh oranges for juicing Thkucky for us temperatures were in the high 20s and there is no air conditioning, We booked a fsmily room which was extremely stuffy at night
The bedroom was a delight. Large comfortable bed abd pillows. I found the shower controls difficult to operate because the symbols on the face of the shower were invisible to me with poor eyesight (I don't wear glasses in the shower!) and I had a few cold surprises until my wife was able to help.
The cold buffet breakfast was nice did not receive my requested wake up call, was told no room for extra day stay but went to room and booked on line with booking.com.
The location is in very nice grounds The service at breakfast was lacking with various items on the buffet not being replaced very quickly (if at all)
Lovely location. We were in the building next to the manor (which was beautiful!). Excellent breakfast. Room was simple, but large and clean. We had a lovely stay.
Freedom to come and go, spacious room, good value for money. Broken tiles and dirty bathroom (floor and corners)
Excellent staff, superb food, easy parking, building full of charm.
Restaurant is excellent for dinner. Breakfast a little sparse.
Nice restaurant, and nice breakfast facilities
the address of the hotel does not on tomtom and the road signs of hotel are wrong so it is diffucult to find the hotel and please change the address on the internet
Tranquility. Restaurant Difficult to find from map.
Nothing to like here except the location. If you have to be in Caudry it is your only choice. Front desk does not speak English. Any issue from changing nights stayed to checking out early only done through Internet. Breakfast is a non event. Cereal and a croissant. This is a bed. A shower. And get done with your visit as soon as possible hotel.
Very clean and comfortable hotel in a great location to explore the Ch'ti region. Highly recommend visiting the Centre Historique Minier in Lewarde and the Muss Matisse in Le Cateau-Cambresis.
The staff were friendly and welcoming. The rooms are very nicely decorated, clean and comfortable.
We found direction signs in Douai absolutely awful - it took us an 1 hour to find the hotel
calm, cleanliness, comfort no restauration service on sunday
leaving Every staff member left the hotel at about 7.30pm and we were scared as we had a very bad man harass us out side the hotel, who could have helped us if he wanted to come into the hotel?Therefore, no maintenance, no security, no drinks, no meals, no nothing was available.
The staff and management were wonderful. Breakfast also very good.Good private parking arrangement Difficult to find. Would have liked a mirror in the bedroom
Price was good for time of year i,e, tdf Room smelt of smoke not much Tea and coffee stuff in room and No Euorsport on the tv
Good car park. Friendly welcome.Clean and tidy. Very comfortable bed. No evening meal available.En suite a bit small.Although daytime cafe open no draught beer. Although we did not use the terrace - it was across a main road and beside a barge mooring so views of the river would be obscurred. Not quite as good as the video shows.
Clean room, secure parking and friendly staff Bed was a bit hard
It was conveniently situated for the purpose we had in mind that weekend
very quite hotel, good price performance ratio lot of stairs
Pleasent decor and friendly staff Although it was sunday I was surprised that food was not available..
The staff were very friendly. The tv was only in french. No ac. No mini bar. Rooms to small. Needs modinising.
No evening meals on sunday's
Front desk staff were very friendly and helpful. It was quiet at night. Wish we could have had non-smoking rooms.
Hotel fine, but we only stayed one night and ate out so didn't see all of it. Would have been useful to know that car park is down side road and no access from main hotel entrance.
The personnel were very helpful. The staff were great in providing directions to tourist sites. The bathrooms are very modern & easy to use especially the shower. The beds were very comfortable. The breakfast provided is a good value & very good. The downside was the reservation process. We had to change our datesby one day & the internet booking process makes that very difficult. I did call the hotel directly but on our arrival, we only could be assured of 2 nights instead of the 3 nights requested. We made reservations elswhere only to be told that there was a room available. My other suggestion would be to do something about the carpeting. In our room the carpeting was stained near the window & just didn't feel clean as there were other spots.
Good location and free bike loan and secure car parking a real bonus. Room Ok but as youll be out and about, it doesnt really matter. Quaint shower, but not unusual in some hotels.
Absolutely nothing, couldnt wait to leave Didnt like like the following,Fence round Hotel, Room was minute onlyabout 10 foot by 10 foot no air con, Breakfast at 5 euro consisted of an offering of 2 slices of dried sliced bread and 1 cup of tea. reception make you pay before you get your key, and when you see your room you know why. Sleep in the Car rather than here, (watch the film Hostel)this is it !!!!
Like the new television and the fact that it's close to the shops. The room, although extremely basic was clean. Not flexible enough with check in times, arrived early and had to wait all day even though our rooms were ready, after having an overnight ferry crossing with 3 children. The rooms are far too basic and much too small.
Reasonable, budget overnight stay location. Noisy at time of stay, only 1 towel for 3 people !!
We feel that the hotel was an excellent economic stop over
very nice staff very helpful no
Room door security is suspect - the locks all appear to be loose.
visited Cambrai, had problems finding a restaurant for an evening meal. Visited Cambrai War Memorial Bed uncomfortable
Friendly helpful check-in No restuarant within walking distance
Only there a few hours, was good for an overnight stay.Pity the field behind was cut on the evening of our visit as it was a nice view from the back of the hotel
Check-in with credit card brilliant. Industrial surroundings but weather was fine so ok.
Food and friendliness beds were dreadful, no lift wasnt helpful. bar closed very early.
Good location and excellent gourmet restaurant, probably the best in the area. Certainly worth a visit. Visited during a heat wave and room had no air conditioning and no fans were available which made evenings uncomfortable.No hairdryer. Steep stairs not suitable for people with mobility problems. Not an inexpensive hotel to stay in. Better facilities in a chain (Ibis for example)
We were very keen to enjoy superior French food and wines and from that perspective we were most satisfied. The staff were knowledgeable and courteous, despite our poor French. We enjoyed an excellent evening and viewed a superlative wine list. There were very minor things that did not quite work properly, the cold tap in the sink didn't work but we expect and enjoy a certain level of quirkiness with French hotels and would not register that on any level of criticism. The staff and management were responsive to our requests and the atmosphere was friendly and you feel included as part of the family.
The room to the frontside was noisy (traffic).
Good food. Good internet connection. Good location. Breakfast was very basic.
A very efficient and adequate hotel chain formula, especially for people who like a bit more than basic services. For such a low price, it delivers extremely good quality food in the restaurant (dinner and breakfast) and a room with avery good bed and sanitary amenities. Also wifi access is even included in the price. For arriving on a bicycle this hotel was not clearly not well suited. To park the bike inside the room is not really an issue if you are a solo traveller, but reaching the hotel is not without danger as the roads in the last 5 km are clearly meant for driving by car.
good meals and very nice room and facilities
Functional motel-style and easy to find. We enjoyed our overnight stop on route to Germany. Rooms were a bit small but comfortable.
The restaurant provided a good meal and when the wifi didn't work we were given a cable for access via the phone socket. It was in the right place for us and we were able to get to places we wanted to see. The separate toilet was very cramped and my husband found it difficult to close the door when he was using it, because of the size. The bed had two matresses, the one on my husband's side being ok but the one my side was extremely uncomfortable which caused me sleeplessness and pain.The heating fan was very noisy and the instructions on the controls inadequate. I would not use the hotel again
Main building area (Rewception / Breakfast room) is well appointed and clean. Rooms not particulaly nice.Stains on carpet and matressess far to thin.
Adress in internet not sufficient for dor to dor gps. During winter, rooms are cold not sufficient heatable. Internet connection in rooms, no operating manual available.