Gorgeous old mansion with large rooms. Amazing breakfast included...they even made eggs to order and fresh toast. Beautiful pool and gardens. My hot water stopped working, but the nice filks fixed it within 10 minutes and unlimited hot water from there on out. Slightly outside of town, but that is what made it so peaceful.
Very large room Comfortable bed friendly Staff No telephone in the room
amazing people, very quiet, great location pity there is no sea view in some apartments
The apartment was very well equiped and clean on arrival. The proximity to three beaches was excellent. Staff in the hotel were very friendly. The fact that checkin was not until 4pm was a nuisance however staff kindly held our bags and we were allowed to checkin early
Easy to reach the ocean. Nice terrace. Staff didn't speak and understand English. They had so interesting discussions that they didn't notice us.
the quality of the accomodation was fine. mosquitos were the only real problem. We needed to leave doors/windows ajar and consequently got ravaged!
The hotel was absolutely spotless and the staff were extremely welcoming and helpful.It was good value for money with a very good breakfast included.
Great staff, great location near the train station, My room did not have a real writing desk
The staff is nice, the house itself has a great atmosphere. A great buffet breakfast which includes eggs , meats, pastries and fresh fruit daily. Really *great* value for money.
The owner is wonderful. She took care of our every need....she even let us pack a picnic from her leftovers from breakfast! Our visit there was a highlight of our trip.
The reception rooms and the bedroom were inviting and attractive; the honesty bar in the lounge and the expresso machine were nice touches. The owner was friendly, pleasant and helpful. Sintra is a lovely hill town to visit and the property was well-positioned within walking distance of the historical old town. We prefer the personal service of a small hotel to larger establishments and would most definitely recommend this hotel to others who feel the same way. Nothing. However, it would be good to have English coffee on offer in the lounge and on the landing as well as expresso.
Excellent location (a quick walk into the center of town), lovely room and grounds, nice breakfast included, free Internet use provided, very gracious and helpful hosts!
Clean, comfortable, beautifully furnished and decorated. Excellent breakfast. Fantastic staff! Great view from our room.
Everything really, but the staff in particular.
The cleanliness of the rooms and bedlinen, the friendliness of Zizou and the Belgian owner, (sorry can't remember his name) who couldn't do enough for you. Very relaxing. Coffee was on tap all the time, it would have been nice to have had English tea on tap with milk.
Beautiful house, friendly staff and excellent home-made breakfast. It's an old house with no sound insulation so it's easy to hear other guests walking up and down the stairs or in the rest of the house.
Great interior, views, owner/ manager, a unique experience Difficult driving
It was a beautiful house with large, elegant rooms. A good breakfast with homemade bread and and jams, no horrible cheap cereals. Hosts were very gracious and friendly. It was a 6-7 minute walk out of the town down a steep hill, so it was a steep walk back up into town!
Clean room, comfortable bed, friendly staff and fantastic buffet breakfast. The walk from the town to the hotel.
very beatutiful ancient villa, ideal for relax. Beautiful view from room balcony. Price/quality point too high Bath sanitaries a little bit old. Not too simple to find it.
The hostess was very gracious and welcoming, despite being busy. This is not your typical hotel, but more like staying in a friends country estate. You can wonder around the building and gardens and soak in the history and memories of the place. Breakfast was fresh and plentiful, though only cold items. This is a place to stop and savour. A constructive, urgent criticism would be to attend to the condition of the private road!
A wonderful and different experience, we were well looked after and entered into the family spirit. Wonderful dinner parties. Excellent location: beautiful views, quiet and cool.
The three ladies who worked there were very nice. it is far away from the city, you cannot walk to there or even take public transportation.
Family villa with uniqe location and antiuqe enviroment
Charming 16th century farmhouse lost in the backhills of Sintra. A perfect hideaway from civilization. The owner plays the piano beautifully.
The best place I ever stayed. Fantastic possibility to stay in the beautiful ancient but living house, very comfortable rooms, park, all the house, wonderful view, swimming pool, impression of be the guest in friends house and not in the hotel. I enjoyed everything, each moment
Cette chambre d'hôte est un bel écrin de tranquillité et d'apaisement. La personne s'occupant des clients est d'une gentillesse et d'une attention exceptionnelle. Seul bémol le petit déjeuner qui n'est pas à la hauteur du lieu et des attentes. Je conseille vivement. Very quite and nice place, the staff is exceptionnaly watchful. Only 1 trouble, the breakfast, it was not come up to the expectations. Only the breakfast. But this place is wonderful and staff watchful
My girlfriend and I had the most amazing experience at Thiago. The staff was amazing, the rooms were incredible, and the views were priceless.
Stff very pleasant and helpful The directions to the hotel were unclear and confusing. They need to be improved. Also, it should be mentioned that the last 1/2 mile to the property is over a rough dirt naarrow road.
Breakfast was fresh and offered variety of products including no sugar products. Shower was very poor, water takes long to warm up, one of the rooms we had the water was not hot at all. We also had problems with one of the doors which was not locking properly and needed a hammer to fix it. We booked to rooms double and ended up in a twin room as theer was an oversight by the hotel. The hotel is located in a area that offers very little place to park, it has space for 3 cars in the premises. Outside it is not possible to park more than 3 cars to park with the inconvenience that you need to park in the bottom of a hill by a bend.
Really large room with stunning views. Very helpful staff & a PC with free internet. Great breakfast too! Taxi drivers do not find the address easily, but there's nothing you can do about that
Nice little Quintas a little bit up the hill but within walking distance of Sintra City - where everything is a little up the hill. Friendly staff! They gave good recomendations which of the palaces you definitely need to see - Regaljera, by the way! :-) Good breakfast in great atmosphere!
excellent breakfast room was too cold
We really liked open space and nature. Very soothing. The hotel staff was very nice. The room was very moldy--too much humidity i guess. I strongly recommend that they will install fans and dehumidifiers.
Very comfortable, well appointed room, with pleasant view over countryside. Good service and helpful staff.
the hotel is located in the centre of Sintra. Excellent starting point for doing a sightseeing tour. we lived outside the hotel in an external appartment in the garden. Due to humidity the rooms are musty-smelling.
To have use of the living room on the first floor for enjoying the view along with a bottle of wine. The backyard bird aviary, rabbits and dog were so much fun to interact with. Would have prefered the breakfast start time would have been earlier than 8:30a to allow a better jump start on the day.
The staff was friendly and helpful. Breakfast was very good. Convenient location for accessing Moorish Castle and Pena Palace on foot if you don't mind steep walks.
Quinta Das Murtas will offer everything a 2,3,4,5, star will not offer you......and thats true Portugese charm and charachter with all the comforts. A truely quaint and tranquil place to be in....which follow's true traditions.....
Needed a car as too remote
Relaxing enviroment, nice views to Sintra and friendly staff. Too crowded. The pool and dining room could not cope with the nunbers. No sunbeds left and had to que to get breakfast. Also could not have dinner as it was booked by other residents - the dining room is too small.
The calmness and the friendlyness. Very nice place to stay
indoor en outdoors pool, excellent breakfast buffet. Centrally located for excursions to Sintra and Lisboa. The address of the hotel that booking.com provided turned out to be incorrect. For those with GPS, it should be: Rua Mato da Mina no. 9 in Sintra.
My experience was that hotel and staff was family (children) friendly and tolerant. My two boys loved it which was exactly what I'd hoped for.
The hotel has a 4 star outlook but in fact everything there is very disappoiting. The quality of the service was unacceptable, the beds were cheap and uncomfortable, and outdoor swimmingpools are tiny, the sauna and turkish bath do not work properly (turkish bath has a stinky smell). The hotel is not convenientely located unless you want to go there to play golf. I had booked for two nights and then decided to check out after the first day.
The staff were very helpful and all spoke very good english. Anything you wanted they were happy to assist with...they gave us everything from booking a table at a restaurant, maps and specific directions and phone numbers and contacts if we got lost! The hotal was beautiful! no, i can't think of anything! everything was great!
The reception staff were very helpful. The indoor pool and facilities were good. Room was clean and shower was great. The buffet only menus with no warning were a shock. No other restaraunts nearby without driving.
The area is very quiet and relaxing plus the staff is really helpful.
The room size Noisy clean services in the hallway and other rooms well be 9am. Poor service at the pool, lack of armchairs and toals at the pool site. Pool area to crowded and not taking advantage of the lawn area
The buffet breakfast was excellent, our room was large with a lovely view and the staff were very attentive and friendly.
wonderful room and suite combination with views over the countryside, very helpful staff at reception and dining room, food good quality with attentive service giving extra information regarding wines when asked refelecting the price paid. peaceful stay despite very busy sintra over easter weekend.
Very well located, nice staff and very much 'in line' with the atmosphere of Sintra.
The location and it's sense of history. Also the various sitting rooms in the hotel. And that unlike most hotels in Portugal, they can make a decent cup of tea! The bedroom was adequate but nothing fantastic given the star-rating
friendly atmosphere and excellent service. good food. All very good, but suggest you supply each room with bathrobes. Nice especially in the cold season
Our room although decor needs minor attention (broken curtain hooks) was delightful and very comfortable
The area of Sintra is beautiful and well worth an overnight visit. The food was not to my liking. They attemped Nouvelle Cuisine, but as a former restaurant owner, it was a serious disappointment.
the overall charm and quality
The amazing view!!! The great location and beautiful room.
Am member of the International Byron Society which is having a conference in Valladolid in the week beginning 27 June 2010, very academic, and intend to give excellent commendation for delegates either en route to Valladolid or after conference is over.
Good to rest from crazy world. To pay for the pool...
Enormously large rooms; very clean; good quisine;
Ocean view in all rooms, big rooms, good breakfast Car is a must!
The hotel smelled a lot of cigarette smoke which made it un pleasent.
The staff were very helpful and polite; every evening there was a vegetarian choice on the menu; the menu was very varied in price, the food was good quality, nicely served, the desserts, though, poor selection but to be fair there were not many people staying so may be it would be different in high season. The view is great over the ocean. Public bus is available to get into Sintra.
This is a total "chillout" hotel with an unbeatable outlook over the Atlantic. Superb massive pool and sunbathing area which you have more or less to your self. You can fall out of the back of the hotel right on to the beach. The food and drink were very good and also reasonable in price. Cannot praise the place highly enough for anyone wanting a good rest. Couldn't really fault anything and would certainly return.
The location, you can't beat it for a beach holiday.... great place for a relaxing holiday with nice friendly. Food in the restaurant was also good - although the bright lighting could put you off.... The bathroom was nice and spacious, but the water was very slow coming out of the tap. Apart from that everything was excellent - decor slightly dated.
Its closeness to sea and beach. The breakfast coffee comes out of a machine. It seems the milk is made of milk powder and presweetened. The brew is simply not drinkable - horrible to be precise.
Excellent location by the beach. Poor breakfast.
I think the Hotel staff was very nice
We liked very much the variety of restaurants and the enormous spaces in and out of the hotel, the best restaurant to visit is the arola, the golf clubhouse, great food very sexy & friendly staff. We can name it the hip place of penha longa but then for middle age people. Due to it size of it the maintenance is always a bit of problem in this type of hotels, although in general it is perfect, except for the light bulbs in various points are out of order and need to be changed. Also the so named cinema room is very poor, the sound is of the middle ages, so please change into a modern communication video center of real cinema with a selection of films clients can choose. Another aspect is the so much praised Japanese restaurant, well this is the weakest point in the concept, how can you run a Japanese restaurant with Portuguese cooks, impossible mission, please close down the place of hire the right cooks or make it a fusion restaurant were east meets west. The food was not that great.........so a minus one.
Beautiful hotel and grounds. Lovely room and service. I preordered a taxi to hotel citadela cascais to pick up a car and was told that it would cost around 10 euros. Whilst I was waiting for the taxi another man at the hotel was also waiting for one. The driver charged me 19 euros. (he said this was because he had to make a call to the hotel). However, the other man at Penha Longa arrived at the same place and had paid10 euros
Lovely, friendly accommodating staff in true Ritz Carlton style Set in a lovely green pine forest, but a car is required to access any other amenities, including the beach (25 minutes away) or Sintra itself (20 minutes).
The friendly staff and excellent service
i will never ever book with you again or recommend your company . the hotel is excellent and i have no complaints what so ever. they are five star but bookings. com is not
Excellent central location, large comfortable room, helpful staff
wonderful view. Best location. Wifi was totally terrible. Even right beside the router. Needs new carpeting, bedding and paint job. Concrete construction not in keeping with the charming surroundings of sintra.
Great location! Parking is below the hotel and requires some fairly in depth maneuvering skills!
The rooms are nicely decorated with a nostalgic 60s and 70s classical feel with lots of dark wood furnishing. View from room is great. Nice firm bed. Location excellent. Quality breakfast. Parking and safe is free! The staff at reception could be friendlier.
It was very close to the centre of Sintra, and the staff on reception were very helpful. Nothing....everything fine.
the view and the location of the hotel. Hotel needs a refresh. Smells old when you enter into the room
Location and parking
The location was perfect!!! Walking distance of many castles and gardens. Spent 2 days just in this area of Sintra. Great bang for the buck (euro). the gym was nothing to write home about.
We liked the location, staff were really nice, good breakfast! The view was spectacular! A little bit old but overall nice hotel
Staff attitude of older Reception gentleman and Waiter in Restaurant - your General Manager and I have exchanged emails on this topic
Great location for visiting Sintra. Breakfast Buffet was good with varied choice. We have children aged 10 and 11, not sure the hotel would welcome much younger children.
Don't stay anywhere else in Sintra. This is the best. I've been to 28 countries. Seasoned traveler---amazing hotel. No
Location and amenities excellent. Hotel employee at the front desk were excellent... Courteous, knowledgeable and extremely helpful. Breakfast was excellent, good quality and selection.
Staff were amazing, so much so that we swapped our Lisbon stay for two more nights in Sintra. Restaurant outstanding. The view from our room was outstanding. Concierge held parking space, gave excellent local advice. Truly a wonderful stay!