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What didn't we like? It was a wonderful experience. The room was beautiful, comfortable, big, and beautifully furnished. The bed was very comfortable with great linens. The staff was helpful and gave us a great recommendation for dinner! I would stay here again.
Excellent sized room - very comfortable. Only a 15-20 minute walk to centre of town.
Charge for parking was high & entry to the hotel from the carpark the first time was difficult.
Proximity to Centre and their breakfast Lifts took ages to use. No stairs.
Location The breakfast, wide choice very poor quality. Also not fond of the noise the ventilators outside my room made.
Just a stroll through the park to the city centre and a short walk from the train station. Our room was very quiet with a choice of good pillows, and the staff could not have been more helpful. At the rate we paid it was outstanding value Room was a bit warm and maybe the decor needed refreshing - but these were very minor issues.
The size of the room, particularly the bed. Also the young man at Reception was very friendly and helpful The breakfast was excellent.
Staff helpful, rooms big & well appointed. A very noisy party was held in the lobby of the hotel on the second night! The music was so loud there was no way anyone could sleep - when travelling in the lifts they physically shook with the noise! Totally unacceptable for a hotel - we only paid 50% for the second night after a conversation with the hotel director. This was discount was quickly, but not graciously given!
good location and close to the city center and train station.Good price value.Nice bathrooms,personel and breakfast.Would definitely return. nothing
THe Staff the location and the size of the rooms
Good personal, good breakfast and location on the heart of the Parma +++ Festival Verdi Noise and petrol smell of the central road the are the hotel is located
For an Italian hotel, the rooms are a good size and the bathrooms are large. Breakfast, included in the price, is adequate. This hotel is functional, good location, and without charm. If you want style along with your comfort, it's not for you.
Very convenient location. Nice breakfast Parking too small when the hotel is fully booked.
The bathroom was comfortable and well equiped Coffee machine in the room
Great location with walking distance to town. Breakfast was really good.Staff Polite and very helpful.
Hotel was in a convenient location, room and bathroom were both decent sized unlike other Italian hotels.
Nice, clean, close to the bus stop for work (I was working at the University), close to the shops, the room was nice and dark, so good for sleeping. Most the staff were helpful, unfortunately the first one I met wasn't all that helpful.
Parking on property is a little dicey sometimes, but the staff will help you find someplace.
Nice location in the center of Parma, pleasant view to the river banks, very good breakfast, polite staff, very clean room, excellent value for money.
The hotel is easily accessible by car, but as the hotel is really well situated, you don't need your car anymore to visit the city.
Location was perfect as we arrived by train. Reception staff were extremely helpful, making sure that we had a map of the area and detailing various places of interest. I can't find fault with the hotel at all - we came to watch rugby and I would certainly recommend it to other supporters who might need to travel to Parma.
the helpful staff anmd comfortable rooms within walking distnce of teh town
Clean, quiet hotel in an excellent and convenient location. Breakfast could have been better.
The main reason we chose this hotel was because it is situated close to the trainstation. It is a good stay for a night.
Clean, tidy and quiet room with good lighting and control of air conditioning, and a good choice of breakfast. Handy location for the station or centre of Parma
breakfast extremely dirty bathroom (hair lipstick etc...) when complained, it took them till very late at night to send someone to clean! not an apology, nothing from management!!!!
Very clean, great bathroom. Rooms in front of the railway station are very noisy
Hotel is good and in a central location. Staff were friendly and all spoke reasonable english. I"ve stayed here before and is always a good place to stay.
very easy location from train station and into the city, large quiet rooms and great breakfast
location was on busy main road not convenient to other facilities
Its a descent hotel to stay in if you have business in the area. The service is good and the restaurant was average, nothing special; In my opinion the restaurant was over rated in your review.
Approach from front desk No real internet avaiable, restaurant closed sunday
Very nice,comfortable an well decorated room. Good size. Large parking. Good restaurant with a nice decoration. Very poor breakfast only dry toast(in plastic) croissant and preserves. had to insist for cheese and meat.Only terrible Italian TV channels available. Not to far from Parma. Easy to find.
The hotel is lovely, as are the grounds. The room is pretty the staff was nice. Breakfast was fair. We did not eat any other meals at the hotel. The young man who was the bellman and Jack of all trades was great. When two lights were out in our room, he immediately went to get new bulbs. This hotel is isolated. Feels almost like a prison or school from the outside. The neighborhood is not conducive for vacationing. You have to take a cab everywhere. You do not feel you can walk in the neighborhood.
Beautiful, luxury, details, new, very professional staff, stylish and fine. All, the design, the high quality of the details, super bathrooms, fantastic infrastructure. All, congratulations
Asked to give electronic signatures to a series of declarations that were difficult to read and understand was uncomfortable and I think unneccessary.
Enjoyed balcony in room and its view. Discovered that TV remote control had been damaged by previous guest, but it was quickly replaced by hotel staff when I turned it in. Location was somewhat isolated, and hard to find when walking from train station (no signs until already heading in right direction).
Recently remodeled, it was one of the nicer hotels we've stayed at in Europe. Location is within easy walking of the old town and train station, but it is in the more industrial section of town. We took the bus with our luggage, since the bus stops directly in front of the hotel. Our only complaint is that the lobby has mosquitoes, a ton of them!
good facilities the restaurant at 9.00 p.m. was closed and we asked for something to eat which it was provided/cold plate of ham and a beer was a real rip off
staff very friendly , special mention to Marco the barman , who was made us very welcome and helped book us a restaurant on the sun night. none
This is not 4 questions
Great hotel, comfortable, excellent facilities and very friendly and helpful staff.
This hotel was very clean!!!And Staff is very friendly. Bathroom's shower is not good.
Service at Bar was good. No bus tub. Not good for long stay.
The Hotel is located only a minute away from the Motorway. The room was great, with a lot of space and the food at the Restaurant was excellent, spacious breakfast and great Service. Next time we drive by the Parma Region we'll definately stay at the Hotel again!!!
reasonable breakfast - nothing out of the ordinary though. Rooms ok but did not think it warrented a 4* rating though decor is not very inspired and is not very wellcoming.
The price/quality ratio was excellent if considering a special offer price. Normal price is too high for the hotel standard. The hotel facilities are great, the restaurant has very good level. Rooms are confortable and parking is free. Staff provided good touristic information about the surroundings area. The non availability of touristic maps of the wonderful region of Emiglia Romagna (castles, wine & chees farms, etc). The prices of all extras (internet, services, dinner at the hotel) are way too high. There is no public transportation to Parma at evenings. Normal price of the hotel is too expensive - look for the special offers.
The hotel appeared initially to cater for mostly business customers but my three children were very welcomed, had there own menu and were even given balloons by the staff who were very friendly. The restaurant was lovely and the food good. Good value for money. There was not much within the immediate viciniy of the hotel (town was 8km away) but as we used it as a stop of on our way north it was great as it was just off the autostrada.
Excellent hotel - value for money
very helpful and pleasant staff, clean bedding every day, breakfast/restaraunt food excellent.easy access to motorway/airport milan bergamo.
Location No boxes of kleenex, only little packages
Friendly staff, good location, good breakfast
Location is excellent and fit description on site. Breakfast was good as well.
friendly and comfortable, good location would like coffee making facilities in room
good areas for meeting colleagues and convenient location used shampoo bottle in shower and empty water bottle in room, so some improvement required.
room was excellent
The overall stay was superb. The hotel is in an excellent location, making for an easy short walk to the historic center, across the river, and the train station. All staff were extremely friendly and accommodating. I really enjoyed the breakfast - plenty of fresh fruit, yogurts, brioche and pastries among other things. Free wi-fi is a definite plus.
Great breakfast, good free wifi, close to down town by foot. Parking was expensive
well furnished rooms with a decent shower. friendly helpful staff who gave good restaurant recommendations. they made a good cup of tea:))
Romm smallish but adequate, quiet, big screen tv, great buffet breakfast, kind personnel
Good location, outside of, but near to, the historic centre. Quiet, yet with a modern arcade nearby.
Hotel was clean We were expecting a more luxurious hotel as it was was advertised as 5 star hotel.. But it felt as 4 stars at best, as an example internet did not work in the room.. And no solution was found.
THE POSITION ,STAFF AND HOTEL WERE ALL VERY GOOD
It has a good location.
most things no,but would like to know why booking . com have said that the hotel is not available anymore on their website
Nice smelling soap (no, really). Helpfull staff. To our surprise there were no coffee/tea making facilities in the room, and no bath (not unusual to be offered in five star hotels).
The room was a good size Teh internet hook up was not strong enough to get on my company mail server. i believe the bandwidth is too small
Convenient location. Modern and clean. I specifically chose this hotel becuase of hte turkish bath and sauna so was disappointed to learn that on the Saturday night it was booked out for hte local football team and the guests could not use it. Apparently it's booked out every second weekend during season but it's a shame they don't advise that when you book it.
It is situated close to the city center. The design and the interior decoration was very modern and clean. The receptionists are not well-informed about the events in the city, such as the programme of the theater, where to go and what to see. Not many leaflets are available at the hotel neither.
Kind staff. The hotel has it's own bicicles which can be used free of charge for hotel guests. Only toast-bread at breakfast.
no problem to bring a dog, easy to find when you're coming from the highway quite a little to eat on the plates in the restaurant for too much money
Original interiors. Good breakfast. Polite staff. Clean rooms.
It was a good quiet place to stay, we were in the 'old house' and it was not busy They are extending this hotel, and it was further outside of Parma than I anticipated although if you had a car this meant you could park easily.
The best breakfast with real parma ham The hotel is to long way to walk to the city center
The restaurant It;s a building site at present
For whom traveling with car, this hotel is proper choice due to free and convenient parking place, quiet rooms with good prices. It was far from city center and I never recommend who has not car to stay in this hotel. To go to city center, you do not have option expect calling a taxi.
The staff was professional and helpful. I was surprised by the quality and quantity of the breakfast provided and thoroughly enjoyed my short stay. No.
The hotel was very cheap, although it offered free parking (it was not far from the city center), free internet access and a good breakfast. Easy access for those traveling by car. The rooms smelled a little like mould, the staff is not very friendly and the heating system was poor.
Courtesy and helpfullness of the hotel staff in providing directions and recommendations to us.
The breakfast buffet was terrific. The location was really good for getting to the cheese tour. A nice big parking lot.
the location, easy too find, the pool, the room and bathroom were of nice size the hotel in general needed maintainance, seems like it was functioning with minimum personnel and some places were not clean or maintainned
Nice rooms, excellent resturant I had to make two trips to reception with my luggage because the room pass/card did not work.
Clean rooms and reasonable prices! Excellent breakfast. Poor evening meal menu. Awful directions to the hotel.
Good to stay with you just want to sleep while you are travelling to other place.
The very young guy at the reception. He was polite and helpful. When we booked we wern't told the bar and restraunt would be closed. We booked the sauna but nothing was done about it
People were very nice. We enjoyed the pool.
Staff was wonderful and facilities were great especially for the price. Only issue was it is not conveniently located at all and requires you take a taxi to and from the hotel. Maybe a shuttle service or public transportation in the area would be really helpful.
Quick check in and check out, everything very convenient and efficient. Room was vey good. Nothing.
Great hotel and perfect if you need a stop over close to the motorway
Prostitutes on the parking at night....not very nice
The location was great because we had a car and were travelling from a city to another each day, then back to the hotel in the evening. The pool area was very quite when we were there and it was really nice with the jacuzzi outdoor. The only thing which we did not like was that the internet service was not free but we knew before and not much space were to hang clothes in the closet.
the position next to autostrada ,the value for money for this hotel and that it is very new renovated
staff, cleanliness & breakfast Great old building with a contemporary flair. a bit confusing to find, better signs are what I would recommend
exellent 1 spider in the room......I don't care, just to let you know.
Good staff Very unconfortable bathroom. No ventilation at all.
Everthing! This is the best hotel we have stayed at in italy! The ammenaties are top of the line,very contemporary,very beautiful,very modern, the desciption online did not do it justice! Only to be give a map when printing the booking, but the locals were very friendly and helpful in directions!
It is a beautiful hotel. Outside of Reggio Emilia, but close to the airport in silence. The stuff is very friendly and helpful. The breakfast very good and a wide range of food.
The silence in the room, in a quite area; and the bed were really comfortable. I was completely disappointed with the breakfast. Parma it´s known by the tipically food, amazing cheese, and artesanal ingredients, and in the morning we just could find pre-cooked bread, hot milk that was always cold, horrible croissants, and canned fruit. It just have the only basis, even the interior of the room , at a first look it was modern, but closer, you could see the bad construction details of the wall and the floor.
Although situated next to the airport, we experienced no disturbance as a result of the proximity. The breakfast choice was good, and the room service excellent. The insensitivity of some guests meant that that we were disturbed by doors that were slammed shut rather than closed considerately.
clean rooms, friendly staff and silent place
quiteness, location and design poor breakfast
Perfect central location. Very helpful staff
It is a simple enough hotel but in the middle of Parma. Hotel staff is very friendly.
The hotel was in an ideal location, central to all sightseeing and theatre. The staff are friendly and helpful. Free WI-FI and a good continental breakfast selection. Nothing at all.
the position of the hotel, although the claim that it was 500 mts from the train station was inaccurate by at least another 500 mts. we had a problem with having no hot water which although resolved eventually this took up valuable time since we only had a 1 night stay
Located within walking distance to central Nice
Pleasant staff and no problem about arriving very late. It was quiet and also conveniently close to the centre of the town. Noisy street outside. Plastic sachets of soap and shampoo.
Because the doble room we were given was too small, the next morning we were moved to a much larger and comfortable room.
A good hotel in an excelent location. The room was not prepered properly for guests (no glasses and no blanket)
Its location is ideal to explore Parma's city center, plus it is only a 10-15 minute walk from the train station.
the location and the room was very pleasant -good value for money the towels
Room clean and newly renovated. Kindness of the hotel staff Bad sound insulation beetween rooms and coridors
Next only a few Kms to the main motorway and avoids staying in the major city's. Easy to park and convenient for a a supermarket and Mc Ds fast food next door if your late and need food. great easy to use internet for a reasonable fee if you take into account the cheap price, The room was as good as a major chain we also stayed in. Only an hour from the Ferrari factory,
We liked Palma and thought it was a lovely city The reception staff were discourteous. The hotel was old fashioned. The lavatory seat was chipped. There were flies on the breakfast table.The worst hotel we have ever experience in 40 years of travel in Italy.
Location; welcome on arrival; Room could have been better decorated but not a real problem
The hotel offers very good value of money, it is clean clean, the staff is friendly. We stayed at one of the suites, it was very comfortable.
breakfast and lovely bathroom room small and very dark with no outlook - poor for a de luxe room.
breakfest, central position in the city, personnel
very unique, special and very good located nein
Smart, clean and comfortable.
convenient to city center, clean, staff courteous, room well serviced. I would have preferred to have been offered a room away from the main street. It was very noisy and we did not recognize the noise until the evening when we tried to sleep. That would have been good guest management.
I was given a quiet room as per my request. The staff were helpful and efficient. The breakfast buffet was good too. The room was a bit cold because the heating didn't seem to work very well.
Closed to old town. No internet access.