Close to the old town, comfrtable, clean, and friendly staff.
Very friendly. Good location in Narbonne
Old atmosphere nothing
In the center of the town As usual - king size beds are small in France. The room was shabby and the bathroom old.
The staff were friendly, the rooms were clean and comfortable N/A
Location was fantastic, very close to the Cathedral and main square. The staff was for the most part, very friendly and helpful. The room was spacious. Hotel is general is very charming and a nice place to stay. We had two twin beds and it would have been nice for my wife and I to have a double or queen bed. The walls of the hotel are thin and you can hear people in other rooms
On arrival we changed our room from a twin to a double. We were informed that this would also be a cheeper room, therefore they reduced the rate. On check-out the rate had been increased again without informing us. When I questioned this I was met with a very rude responce from the person manning reception and the manageress! Extreamly rude! I would not recommend this hotel to anyone
Excellent central position near canal and restaurants. Interesting building and history. manageress
The friendliness and helpfulness of the staff
The staff was great, the rooms a real treat. Breakfast very good, Location ideal. Early morning (municipal) garbage collection on the street gives wake-up call !
Pleasant staff, nice setting.
well sited for our journey from Spain to the UK a little too far from the centre of Narbonne to walk, after travelling all day so the choice of restaurants was limited
restaurant on site, good food & value location on industrial estate
The staff really were very very good-always a smile !
we stayed twice at this hotel, once as we went through to Dunkirk and again on the way back, our comments are relevant to both stays
Staff were superb and very helpful Location - on an Industrial Estate
The room looked clean, but when I got into bed there was sand in one. I was alone so used the other bed, which was fine. Everything else was clean. V basic. Tv, no fridge, ok shower. One bed was dirty. Location not great - on an industrial estate... Not clear from hotel description!
Very clean, small roadside hotel. Exactly what we expected from the chain. Nearby restaurant looked like a Denny's in America, but the food was way better.
The beds were so hard it was like trying to sleep on a park bench, not good value for money
Friendly & helpfull staff, comfy bed & good shower - Good Value Decor was a little tired - Could do with a resturant....
That we got a room. If something else near the city were possible to get we had take that instead. I was far away from the citycentre.
if you go in october expect a windy stay on the plus side they do a good continental breakfast no bar facilities when we were there
The arrangement for a 15% discount at the Ibis hotel restaurant the duck was excillent
Pleasant and helpful staff staff
Easy access from motorway.Walking distance to restaurant(s).Reception helpful & friendly for this chain 'motel' offering basic standards that are accceptable for price. No secure car park but apparently no problems historically ! & hotel is set at end of a cul de sac type Rd
Free Wifi, a bath, close to the motorways, good price Not very big room, distant from any amenaties
Helpful staff. Great facilities....coffee ect Access to outside area for dog. Location good for travellers not far from main routes None
fine as a transit stopover and the buffet breakfast was best value for money and the nearby restaurant was convenient
The hotel was quiet, clean and convenient, easy to find, decent restaurant nearby.
The setting was beautiful and the wine tasting was a really enjoyable experience! The whole 'vineyard' experience was excellent.
Everything. Service and food, room decor particular strength.
Rooms were spacious and clean. Pool was small but adequate and quiet. The freedom to walk in the vineyards free from traffic was great. Set dinner for €26.00 including wine buffet was good value but menu didn't change. The breakfast was expensive at €12.00 for continentakt breakfast only. Cereal was not included in the breakfast price!
The restaurant and wine production room design a bit like motorway hotels totally out of caracter to the rest of the hotel and surorundings
A beautiful location, great wine and food. Good service at the reception and in the restaurant. The wine cellar stuff wasn't really helpful. Did not even offer the wine tasting.
The staff were excellent., the cleanliness and care taken and the general atmosphere.
A beautiful location among vineyards. A very peaceful place, yet with a car not very far to get to the centre of Narbonne.
pleasant location, lovely countryside, nice buildings. good breakfast - choice - and inside/outside tables. very helpful maintenance staff (when left key in room - came to assistance); friendly. Interesting to see 'wine business' at close quarters - not an easy sector. no window to open at night (prefer fresh air, not air conditionng; only possible to open french window - not practical as at garden level). Food cooked carefully, but tepid when served; waited almost one hour for service (dinner). Would prefer 'real coffee' (not from flask); minimum interaction with staff (dining room - breakfast) - one had the impression that breakfast was an intrusion as they went about their business (noisy)
Good Location and recently refurbished so everything is good condition. NO Lift - so if your on the 2nd floor as we were, suitcases had to be dragged up the narrow stairs. Room had all mod cons however too much crammed into such a small space especially in the bathroom which was very tight for space. The restaurant looked great, the food was good however the service was very slow. Some very disappointed diners, including ourselves, the night we had a meal. Breakfast the following morning was no better taking 75 minutes to get a continental breakfast. This is not the staff's fault. They are very hard working and friendly but , from what I observed during our short stay, under severe pressure to deliver the standards of service which the owners aspire to achieve without allocating sufficient resources.
The hotel was friendly and welcoming. Rooms were modern, clean and comfortable. Our room not being available until 16:00 was disappointing
very economical stopover hotel Being English thought the breakfast was very inadequate, bread and a toaster ( as in other fast hotel we stayed at ) would have made the cost fell as though money well spent
Ease of getting to from motorway. Friendly helpfull staff. Resturant closed when I was there no resturants near-by. Staff did order us takeaway pizzas.
Lack of staff available. Restaurant shut Sundays. Uncomfortable bed. Staying at this hotel was not a very good experience.
Friendly and helpful staff, laid-back attitude. Not far from the city centre, clean room
Clean rooms, parking is closed on the night, so you can leave your bags in the car. Free WIFI, but connection interrups one time in 20 minutes. A good motel for travellers. Smallest bathroom what I saw in my life, but, quite comfortable! The kitchen is opened only for breakfest until 10:00
Nothing in fact.. staff at reception was friendly though.. Absolutely horrible in all aspects.. wrong GPS co-ordinates given.. had to drive extra 50kms for returning back the motorway.. discovered a lousy, cramped room with hardly any room for luggage.. shower room pathetic with black molds.. a fixed overhead shower with few holes effective.. discovered a slim big spider in the room near my suitcase.. had to hurt it as it was running in all directions.. glad that it was only an overnight halt and not more.. would never stay again even if offered free..
The food was really good .
Enjoyed the informality of the hotel, food and room were excellent value for money
good location for access to Narbonne town centre and surrounding areas
friendly staff restaraunt not available Sunday evenings - quite a walk to the nearest restaraunt - not good for people with por mobility.
Being able to stay at a reasonably priced hotel en route to another destination. A nice quiet area. Having to climb 3 flights of stairs with a heavy case to our room.
Convenient location within walking distance of railway station and the town area.We had a limited time and budget and it suited us fine.
Great location, friendly helpful staff & very good value for money.
We did not stay long enough to form any usefull opinions the stairs 63 from bottom to top not easy with arthritic knees
The staff were incredibly nice, and able to lend me an adaptor which I had forgotten. The room was tasteful and cheerfully decorated. The location was superb, just a few streets over from the historic centre, yet in quiet streets with easy parking. Nothing
The breakfast was good value with table service.the hotel was not in a very nice area. We could not get into this Hotel until 1700 Hrs not the 1400 hrs as per booking.
convenient for motorway and on-site restaurant open on sunday night The cost of beverages in the bar
Close to the motorway, in fact you can see the hotel as you turn-off, so easy to find. Good standard of facilities for this class of hotel.
The hotel was clean and the staff courteous. We booked the hotel as an en route stop over to Spain. A good stop over hotel/
Good value for money and free breakfast for the kids. Pool was just what was needed at the end of the day. Lots of choice on eating out in the near vacinity. Bit surprised by the location appearing to be in an industrial estate but the hotel garden hid this well and no problem with noise. Very easy to get to motorway etc.
friendly staff, good location, pool, restaurant very reasonable found cost of alcohol and soft drinks very expensive compared to hotel next door
A nice clean hotel, ideal for a stopover when travelling. Too many mosquitos - I was badly bitten when playing with my child in the play area. It was very hard to find the hotel and the post code on the website did not direct us to the right place when using sat nav.
hotel was clean I was going to take the train to Spain. Hotel location was not suitable for this purpose.
The hotel was fine, but the directions given by your company were totally wrong, the hotel was in a totally different location to the ones you supplied, it took us two hours to find, and completely ruined our stay at the hotel. I would never recommend your directions to anyone.
very close to the highway, nice dehors for breakfast, staff very friendly directions appearing on the website are totally wrong, get off at Narbonne South, the hotel is nearby. Our room smelled terribly of cigars
Staff made you feel welcome. The rooms had all the basic requirements. Location good for touring. Meals were of a 2/3 star standard but charged at a 4/5 star rate, meal for two was over 120 euros.
Staff were very welcoming and spoke good English. The buildings were very old and interesting although the surroundings (vineyards) made it difficult to go for a walk.
The manager did nothing but complain
Comfortable accommodation,friendly and polite staff and management who made you feel welcome and made every effort to make your stay as enjoyable as possible.
Good food, very kind and friendly staff. Same basic menu throughout stay
Quiet and clean Lack of double beds and poor shower
Excellent manager and staff.
Very welcoming hospitality: excellent food; attractive gardens. Room very hot at night even with shutters open - often not possible during strong winds.
Very good room and facilities in the room. Lovely location with beautiful surroundings. Adequate car parking off - road. Not enough choice on the menu, and very pricey.
Clean, comfortable rooms. It has a restaurant that serves interesting food although a bit pricey. Walled parking lot for clients. The hotel sign is small and hard to find in the beginning.
Good location. Only stayed in rooms facing garden- think roadside rooms may be noisy. Nice atmosphere and super comfort room excellent. Breakfast not particularly good value
Clean, high quality facilities with friendly and helpful staff.
Hotel was very nice. Unfortunately I was there only one day... Little bit noise, when you have room with street view.