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No room service, you had to go downstairs to get anything, including glasses which should have been provided in the room.
I liked the staff's politeness, responsivess, "non-visibility' (sometimes people, working in hotels, may annoy you with their services). I enjoyed the location of the hotel (close to Glen Waverley metro station). I appreciated the cleaning services and the availabity of aqn electric kettle, iron and even ironing board. Though I did not use the latter two, it was nice to see them in the room. Many hotels like Ibis have TV-sets, fridges etc., but they do not such little things that I have mentioned, Everything was O'K.
Ease of access to carpark and security. I thought the room service menu could have had more options. Then when out to get take out found it difficult to find. Perhaps a map of additional food outlets in the vecinity?
I had a friendly staff member at the counter. I cant remember her name but she recommended us a great Thai restaurant and was very friendly. The bathroom had mold and very dirty expel air fan :( It was not cleaned on our second night either.
Good service & nice alround atmosphere
Great value for money, staff were helpful and friendly. Located in the suburbs of Melbourne so you would need a car to go places.
It's really near the shops and Centro shopping centre.
a good nite sleep lack of taxi
Good location. Excellent facilties. Very clean. Suited our purpose very well.
The room was very well appointed and very comfortable. A simple but elegant design and we loved the location.
The 2-bedroom apartment was spacious, comfortable and well-appointed. Location was good, at about a 10-minute walk from the Oakley suburban rail station. The kitchen was functional enough for uncomplicated cooking, although the quality of the cookware (pots and pans) led to the food being stuck to surfaces which made it difficult to clean the vessels. Also, one of the two bedrooms lacked its own a/c (the unit was in the living room), due to which the room was warm and somewhat uncomfortable to sleep in. However, this problem is likely to occur only in hot days.
Room was extremely clean and very well appointed. Hotel was in an excellent location, very close to Chadstone Shopping Centre. Car Park could be accessed from both Warrigal and Dandenong Roads, which made it very convenient.
That it offered such a complete range of facilities didn't have any toothpaste
Close to chadstone sc, nice friendly staff No 24 hr reception, no pool, no tv remote in the room
The appartment was confortable and suitable for the needs. As we mostly spent our time outside the hotel, the facilities offered for the time we spent in the hotel were very good.
Close to shopping centre's, Caufield Race Course, transport. The staff were very helpful.A very secure place to stay and easy to locate. No complaints at all
Good parking, handy dining locations close by, double room availability, reasonable amenaties, helpful, friendly staff.
The cleanliness, Quiet, there is a sofa bed in the two bedrooms suit. Far away from city center, the room are very smallThere is only one bathroom for two bedroom apartmentThe reception is not available after 10 pmYou can hear the other room guest.The Rooms are not in one building, it's more like a motel rather a h
Nothing we were very disappointed. Room was unclean & very uncomfortable too near main road not at all like picture.
I liked that the heater had already been turned on for us on a cold night. I also was impressed with the crockery and cutlery supplied, and that there was a toaster and microwave.
front lawn and nature strip needs mowing and attention for appearence sake
people operating the motel very friendly it requires condsiderable amount of renovation especially bathrooms
Easy to get to where we wanred ro go. We were in Room 5. There needs to be a small step at the entrance to the room. Its fairly steep.
leaving it! I will be reporting it to RACV and other places everything
Nothing Extremely run down, the room had a horrible smell
The Motel was conveniently placed to the Box Hill hospital where I was having a procedure done. It was also close to the Centro shopping centre and not too far away from the Dandenong tourist road that I wanted to explore
Close to tram stop Noise and the smokers that hung out below our window
Please comments above about staff etc. Those are my sentiments. No
We liked the friendly and homey atmopshere created by the staff. The lady was very welcoming. She had a 'can do' attitude even with no visible assistance.
It was comfortable for the 8 of us. We weren't told that the apartments were not at the same location as reception. After a long walk from the Oakleigh train station with 5 kids in tow all carrying luggage, we were told this information. Unable to walk any further we had to call taxi's. Not very impressed.
The location of the hotel was great, easy access to the city via the freeway and very close to Chadstone shopping centre. The service was prompt and friendly.