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Nice place for families Couldn't control air conditioning to get colder
The indoor waterfall and koi pond, part of their tropical atrium, are really unique. They have substantial snacks in the evening and great breakfast.
i like the hotel, it was beautiful, I enjoy the water fall, coy fish, the hotel grounds very nice. the breakfast excellent... P.S. I like being on the firs floor. that provided us a great access to the beautiful scenery the hotel has to offer. I did not like the room. it was not what I expected from a beautiful hotel. the living room had a big conference table, it fell like I was at an office, that made it very uncomfortable, we wanted a private place to hangout but with the big table and office chairs, it was not possible. we ask the staff " a guy" for the room to be change but the staff member, that we ask, he told us we need it to pay an additional $50. I you can see as was not away in business nether was I meeting with other people for biasness. the staff member made a remark that my room was book by you guys and that they could not change any!!!
Clean, quiet and comfortable! Great happy hour and full breakfast To holder is behind the user! Awkward!!
Spacious Rooms Cost, long walk to room
Nice location and a beautiful lobby. Quiet. Very large rooms that can comfortable fit 4 people. Liked the complimentary treats during the midday to evening. Each room has 2 rooms, each with its own hdtv. Comfortable beds with nice sheets. I used the fridge, which worked very well and kept my drinks very cold. It was obvious it hadn't been cleaned from the previous guests. The facility was dirty. Literally. There was urine on the seat and toilet paper in the bowl. The backs of earrings were on the counter and we only had one set of towels for a room meant for two people. I called to have it cleaned and it took them over an hour to send anyone. And when they did, after I'd called a second time to remind them, the maid merely flushed the toilet and left without cleaning anything. I requested to have my room switched but the person at the front desk said they were fully booked. So I was out of luck and decided to stick it out. Later that night I realized the ironing board and doors to the armoire were broken. Yet another disappointment. The next morning I was out of the room by 9:45 am. I came back just before 3 pm and found my room hadn't been cleaned. I waited over an hour before the maid knocked on my door. She walked in, made the beds, took away the wet towels, and within 10 minutes she left. She never touched the counters, vacuumed, or disinfected the bathroom. Then, to no surprise by this point, I went to use the complimentary microwave and found it a mess. It had obviously been used many times and never been cleaned. Luckily the first maid left a roll of paper towels by mistake. I cleaned it myself. If I stay here again, I'll have to remember to bring Clorox bleach, a sponge, rubber gloves, paper towels and air freshener. I'll keep my usual tip to cover my extra expenses. And it's 2015 Embassy Suites. What hotel doesn't offer complimentary wifi?! Especially at nearly $200 a night.
The staff was very friendly. Internet wasn't free for me.
The room design, hotel layout, coy ponds, happy hour, breakfast, pool, honor bar style shop. It's a little run down and the bar closes early. It seems like it should be open later on weekends. Especially when there are no other options near by.
Very quiet and always appreciate the breakfast and happy hour! Wish the train was operating to Sonoma. Still a few months away. That will be awesome.
It's a clean, well-kept facility with a good location. The bed was comfortable and the price was reasonable. The structure magnifies noise, and the hotel doesn't discourage it, with loud parties and conversation continuing past midnight. The fitness room is small and one of the four machines broken throughout our stay. A calamity one morning canceled the highly touted breakfast, with no acknowledgment or discount by the hotel. Internet access is $10 per day. It's fine, and I confess that I haven't stayed in a better full-service hotel in the area, but there is no reason to look forward to staying at this property.
We arrived very late and the two women who were manning the front desk were absolutely fantastic. Very friendly, helpful, and just lovely. We wanted to sleep until about 9am, however, at about 7am Sasquatch began pacing upstairs, stomping back and forth for hours. We didn't get the rest we needed for our upcoming long drive.
Room had a poor Ac . Just too hot
I liked that is was clean and quiet and that breakfast was included.
The Marin Suites is next door to the Book Passage bookstore where we see many famous Authors visiting to sign their books. The location is only minutes from three malls and the freeway to Napa or San Francisco.
Great customer service! Nothing!
Huge room, wonderful beds, quiet, updated facilities, friendly management Breakfast/snack area was small
We loved it here and will stay here again everytime we need an overnight in the city! It was perfect for catching the Larkspur ferry as its just minutes away. This made our Super Bowl activities that much easier. The owners were fantastic and made us feel like family. Can't wait to come back!!!
Great staff, clean quiet room, ample parking.
The Marin Lodge was charming and clean and completely redone recently. Rooms were cozy and comfortable with nice accommodations and we will be back!! Would HIGHLY recommend staying here!
I didn't like the adjacent doors that are now added to the rooms. Made me very uncomfortable during the night. There are latched on them, so I wasn't really sure if the door was locked.
Comfortable room with very friendly staff. We enjoy the stays very much. My room is a bargain with almost 50% price of the regular room. Very good value but the room faces I-101 with highway noise. You may want to check with the hotel for better rooms.
It was clean. They did not honor the pricing booked through Kayak. They charged me over double the agreed upon rate. They have a policy to not honor pricing if you don't book within their time window.
Nice staff Older hotel, overall I don't think I will ever go back
The staff were very friendly and accommodating. The facility is very well maintained and clean. The room was really nice and bed was comfortable. Fitness center was spacious and high tech - cold bottled water was a bonus.
Everything was good. It is nice to be able to count on this hotel to give good service every visit. Nothing
I travel for business and have stayed in many, many hotels over the last few years. I've never written a review for a hotel until today. I was very impressed by the warmth and hospitality of the Four Points San Rafael. The staff was happy to be there and happy to help me in whatever way I needed. Whether it was extending my checkout time significantly or getting me 4 bottles of extra water or faxing my papers out for me, it was done with a smile. The service here made all the difference to my experience. The room was also very clean and well kept. Thanks Four Points!
Large lapping swimming pool was a nice surprise
For several years we have been using Best Western Corte Madera Inn as a favored place to stay when visiting the Bay Area. We like the shopping that is convenient to its location. San Francisco is just a hop away down the 101 and across the Golden Gate. The rooms are spacious and comfortable, also well appointed. Staff is courteous and helpful, and the free breakfast at the restaurant next door is really good. Some of the rooms sometime seem a little dated, but this is not a deterrent to us. It's a great location.
Seedy, bad smelling rooms. Did not feel clean. Never again.
Front desk people were great we got in a little late. They kept the pool open for us which was a lot of fun. Then we relaxes by the fire pit. Great hotel just outside of San Fran.
Bed was great. Room big. Good breakfast. Huge pool. Right off freeway. Would stay again. No elevator. Sink/vanity not enclosed in bathroom. No bar.
Convenience, price Motel-style set-up.
Rooms were quite big and comfortable. Many extras on the propert in an excellent location.
/The room was large and neat with an outdoor deck. Bathroom was warm. Must have radiant heat. Nice decor. Desk clerks very helpful. Spots on the rug. No refrigerator or microwave. Did have use of the one in the breakfast area. All fabric items were wrinkled. Could not figure out the Keurig coffee machine. Alarm clock didn't work.
Great place to stay. Breakfast was wonderful and filling. The location was very convenient. I would stay here again.
Very nice hotel for the money.
The hotel is beautiful! The beds are comfortable and who doesn't love breakfast included.
this place delivers little extra in every way… extra clean love the ping-pong table
Serves it purpose Good restaurant next door Expect much more for the price Best to book online, staff are obviously trained to quote highest price possible with no power to negotiate.
The shower was amazing and the beds awesome No hot water at all on Friday morning waited over a hour and still nothing but ice water in the shower. When hot water was available shower w as awesome
The location worked well for me, close to Sausalito. The housekeeping staff did a good job with the room. Hotel is dated and the carpets and furniture are worn. No restaurants in the immediate area. It is overpriced for what it offers. Far better to stay a bit further north - better value.
Friendly staff, spacious room with kitchenette; definitely more than the 1 star it was rated. Bathroom needs some maintenance - rust, cracked floors, etc.
It was convenient to freeway and had a little kitchen. With kids that is very helpful. Also nice and quiet. They have a complimentary breakfast as well. The staff are very nice and accomodating No
This guest did not leave comments about this hotel.
Nicely re modeled Great service
Newly remodeled rooms look like Vegas. Very clean, comfortable and stylish. Will stay again. None.
Location for my purposes Breakfast had a good selection of protein (eggs and various meats), but microwave needs updating. And, would have appreciated some fruit.
The staff is great, very helpful. The room was well furnished with everything I needed. I had 2 early days, and they opened the complimentary breakfast over 30 min. early for me both days. I had a non-smoking room, but it was obvious that it used to be a smoking room, I could smell stale cigarettes clearly. Not a big deal though.
The night person refused to talk to me.
The room itself was nice. Cigarette butts on the landing outside our room door when we first walked up. The table and chairs was placed right in front of the AC unit which blocked the air so I moved it.
Nothing The air conditioner did not work
The service from the staff; front desk, housekeeping. All of your people there are friendly and enthusiastic to provide exceptional service The distance from the front desk to my room. Even after agreeing to give me a room near the lobby, my only request, I was given a roomote than halfway across the hotel, past the conference center.Also it's time to upgrade the bathroom to glass showers
close to the ferry Very cheaply put together compared to other Marriot Courtyards I've stayed at.
The staff was very helpful. I think was great all around.
Extremely friendly and courteous staff. Free wifi and parking. Room had a slightly odd smell (like heavy perfume).
This guest did not leave comments about this hotel.
I booked two rooms for my family. They arrived before me and the front desk insisted that there was only one room booked - although it looked pretty clear that there were two rooms under two different names on the reservation. (The hotel was not full.)
Very courteous staff on at the reception Very rude blond bar woman. Passive aggressive attitude, careless, disinterested, unattentive.
We simply needed a place to stay between Napa Valley and Marin Headlands. This is a great location with brunch, yoga/cycle studios, juice shops and more all within walking distance. It's right near the highway- perfect! Nope!
location navigating television - could be easier with broader premium choices.
Close to everything we wanted to do. Not exactly the easiest of places to find but once located all ok- in very congested area.
Quiet, clean, good direct room access, attractive surroundings, convenient location room rate was at about the limit of what I could comfortably afford to pay.
Comfy and quiet No included breakfast for the price paid for the room
I thought they did virtually all of the little things well: The check-in and check-out were courteous and efficient. There were enough towels, and they were of good quality. The shower worked well, had plenty of hot water and was high enough. The bathroom amenities (soaps, body wash, shampoo, conditioner and mouthwash) were very nice. The iron and ironing board worked well. The windows, curtains and HVAC system worked well enough. Despite being close to the freeway, the noise level was acceptable. The bed was large and the mattress was new and comfortable. It's both minor and personalized, but I found all four of the bed pillows strikingly uncomfortable.
Very accommodating staff and clean design. Overall a great hotel for the price. no
Room appointments, cleanliness, breakfast room very pleasant, drinks in the evening, pretty lobby, great location for our events. Needed more light in the room at times. It was hard to see where the hotel was, coming in from the highway because only one side was marked well.
The staff was incredibly friendly and the happy hour after a long ride on complimentary bikes was a nice way to end the day. I missed having a hot tub or sauna.
We spent a long weekend here and it was so relaxing. The staff is extremely helpful. Even the rooms without the best views have redwoods just outside the windows so you can lie back and admire the towering trees. The rooms are clean and nicely decorated, the soaking tub is small (not big enough for two). If you're looking for a low-key restful place, you should certainly consider Mill Valley Inn.
We stayed at the Mill Valley Inn to take advantage of nearby hiking at Mt. Tamalpais. The spacious, comfortable room was clean and overlooked a small audible stream. The staff was friendly and helpful. Located on a quiet street in Mill Valley, we were able to walk everywhere and take advantage of the lovely restaurants.
Access to garden Very basic. No A/C, no fans, cant open window. Not planning to stay there again, not recommend.
Great central location within easy walking distance to shops and resturants.Wonderful outdoor space for entertaining guests.Very friendly and helpful owner. No central heating or air conditioning.
This hidden gem is perfection--truly like something out of 'Victoria' magazine. If you need a break from the big city (San Francisco is a short 1/2 hour away), this is the place. Close to fun shops and great eateries in a classic CA neighborhood.
I liked the area and the privacy. This was unique and not like any standard hotel room. Also, I was able to have my small dog stay with us. There was some difficulty for us since my mother uses a walker, and she needed to negotiate one or two steps.
Privacy, and ambiance. No.
This charming place was really easy to find and I can't wait to stay there next time I go to the San Francisco area!
The bathroom worked as it should. There was hot water in the shower. The drains and toilet worked fine. My wife called the morning we were going to check in to confirm we'd have a room with a queen and double sized beds. She was told we're confirmed and that wouldn't be a problem. When we got to our room that night we had quite a surprise - the room had the double bed we asked for but the other bed was a... twin bed! I called the front desk to ask why there was a twin bed in our room. "Your room has a queen and a double". "I'm standing in my room right now and there's no queen bed here". "How did you book your room?" "Online". "We're not responsible for what the website promised you". "Oh no, no no. YOU just told me I had a queen bed. I am asking YOU to make good on YOUR promise of a queen bed". Silence for about 10 seconds. Then "We're all booked up for the night and there aren't any other rooms". Just out of curiosity, I checked the hotel website and there's no mention anywhere of a room with a twin bed. The next morning I went to the front desk to ask for a call from the manager to refund a portion of my bill. The front desk clerk asked what my complaint was and I told her about the beds in the room. "That room has a queen and double beds". "No it doesn't. It's a twin bed". "How did you book your room?" "Online". "We're not responsible for what the website promised you". "I've heard. But YOU told my wife yesterday we'd have a queen bed. YOUR employee last night told me that room had a queen bed and YOU also just told me that room has a queen bed. I am asking YOU to make it right". Loud sigh. "I'll have the manager call you". It's been two weeks Mr Manager. Still waiting for that call....
Convenient location, beautiful grounds, friendly and helpful staff, and clean, quiet room.
free wifi tv is small. pool is next to restaurant
It's not what you think! The hotel looked like Bates Motel
Grounds nice, quiet neighbors Lots of highway noise, breakfast could have had some better options
I am in the area often on business and this hotel is in the right location for the right price. Clean and quiet. Will book again soon.
Convenient location to the Sonoma Raceway. The rooms are very rundown and uncomfortable. 70's bathroom, 90's mattress, and 00's tv. Also, only tepid water in the shower, not hot water.
Price was right, a tad hard to find. no
Incredibly noisy. People partying until 1:30 AM . Never do again
Location Freeway noise
I was recovering from food poisoning and the staff was lovely to me.
Not a 3 star. Not like a Hyatt or Hilton. Door faced parking lot in an area with people and dogs roaming around outside. There was not an inside entrance as you get at Hyatt and Hilton.
Next door is a charming and extensive hobby shop. We were checked in next to other occupants (noisy) at extremely low occupant level unnessessarily.
The location was nice but if you're willing to drive a few miles north there are nicer hotels for the same price. The bed was extremely uncomfortable. It had several broken springs and was bulging on the sides. The room was very small and there was a table that blocked access to the right side of the king sized bed so you had to crawl on to the bed from the foot of it. No dressers, only a small rack that the tv is mounted to to hang. No shower head, water was spraying at full blast out of a pipe coming from the wall like a hydrant which was not awful but it required me to ricochet water off my hands on to my face if I didn't want water to go up my nose.
We loved this place, especially for the insanely good price. Walk to Buckeye Roadhouse for steak and back home. Can't beat it. Not enough blankets so we were a bit cold.
cleanness. Staff is rude. Breakfast is poor.
We stayed in a recently renovated room. The walls are thin and you hear your neighbors... especially when they're having a party that lasts until 4AM.
The room was very clean Our AC would make noise from time to time.
The rooms were dirty and the entire hotel room was old. The bathroom was very small, outdated and dirty. We are never staying here again.
Staff was good. Place was acceptably quiet. Continental breakfast was a horror show in terms of food quality.