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v nice hotel
Beautiful building of the 15th century, fully renewed: warm atmosphere, fantastic staff, excellent breakfast.Just 10 minutes away from the slopes. And don't miss a great relaxing time in front of the lovely fireplace :-)
friendly staff, clean room, comfortable lobby for relaxing at night
The apartment is located in the city of Agnone which is surrounded by the beautiful countryside, mountains and a short 30-40 minute ride to the coast. The apartment was charming and the owners were wonderful. Valentina and Mario helped us with information about the town and surrounding area. There are wonderful hiking trails in the area and many beautiful places to explore. Agnone is truly in the Italian countryside. Bring your own soap, shampoo etc for showering.
Room was clean. Building is new. Food was good. Grounds were nice. People were courteous. No hand towels or wash cloths in the bathroom. I don't get why in Italy no hotel have them. Also, there was only one night stand and not enough outlets in the room to charge electronics. Pillows were hard. Door entry is via key and not key card entry.
xhikdren's activities and friendly staff. facilities are very clean. the spa is beautiful. the music was loud in our room 111 at night but stragnely not loud in the front desk area. it was difficult to sleep until after 2300
The staff helped us find places we wanted to visit, helped us get on the Internet, served us a complimentary lunch snack when we arrived and looked out for all of our needs. Like many of the European hotels, the room was a little small but adequate and better than average.
The staff. When we arrived we found we were the only guests - low season. They couldn't have been more helpful. I would recommend but only in high season No restaurant, it was being refurbished. Re-decoration was going on around the hotel. It's location, especially in 'off season' was not attractive
breakfast was good rooms lacked some furnitures
helpfulness of staff see comments Q1
We were able to find the hotel easily and the staff was very helpful. The building itself is beautiful, and our was room was very clean and comfortable. We also liked the menu at dinner, however, starting after 7.30 pm. is a bit too late for parents with children. The animation starting at 21.30 was very loud, which made the baby wake up several times. However, after skiing all the day long, we fell asleep quickly...
Friendly and helpful staff
The hotel was very good. Big clean rooms, you could relax at the wellness center (you pay extra for this) after a tiring day at the Roccaraso ski resort, nice breakfast and gentle personel! Excellent choice that we recomend!!
the price for the room was very reasonable, the hotel was easy to get to and clean...and not to far from the slopes breakest was typical european, very marginal ...only one cafe machine for about a 50 or so people waiting in line
The location ant sarroundings. Some minor maintenance in miscalleneous equipment of rooms, would result in significant improvement of the overall impression.
The magnificent view from the balcony, comfortable and beautiful room, restaurant with live music and tasty food, visited by nearby inhabitants. The hotel is situated 12 km from Gembarale town near Gembarale railway station. The real GPS coordinates of the hotel are N 41.88694, E 14.24748.
The location is quiet and central for touring the beautiful region. The staff in the dinner dining room were very attentive. Breakfast was very limited in choice.I would also have preferred to see breakfast coffee/tea on the buffet instead of having to go and find someone to serve it.The location of the hotel is incorrectly described and mapped on the web site
The beautiful peaceful setting in the countryside. Good food, friendly service pool & indoor leisure facilities. N/A
family type atmosphere, probably best foodand service in italy.. great place
We loved the ambiance of the place. Also, we thought the staff members did their best to satisfy all of our needs even though there was a language barrier. The restaurant manager, who could speak English, went out of his way to provide us with detailed maps to find our way to a remote village as well as our way back to Rome. We had trouble locating the hotel due to the adddress given on their site. We actually traveled to the town of Gamberale, which was a long trek up the mountain only to find out that we had to travel back down it. This misleading information should be corrected on their site. Also, I wish that the breakfast buffet offered more fresh fruit on the second morning.
A great hotel and a wonderful family running it.Caring and very thoughtful from the beginning to the end !Lovely room. That we couldn't stay longer !!!
I had a very pleasant stay. I can not say enough about how helpful the staff was with my rental car problems.
Everything from the food to the staff to to hotel could not have been better
Hotel Staff The on-line directions to the hotel, given on the booking.com web site were completely wrong.
Very nice hotel. Special and attractive design. It is a pleasure to come back to it after a long day out. Convenient location for touring the area. Kind and friendly staff. The buffet breakfast could be improved.
Helpfulness of staff. Disruption due to restaurant being renovated.
I enjoyed the service the most. The staff were very friendly and accommodating. The beds were a little uncomfortable.
We were very disappointed to find that the restaurant was closed. This is the reason I chose the hotel and we had a horrible time finding a place to eat that night.
Overall, we felt that the hotel represented value for money. The staff were certainly very helpful and friendly. The food was varied and adequate in terms of the amount on the plate and also value for money. Our stay coinceded with an unseasonal cold snap and the public areas of the hotel, namely the bar and restaurant were very cold and had no heating on.There is no lounge to relax in, so it's either the bar or restaurant area. The food, though adequate, was frequently served luke warm and always on cold plates. Not what was required given the cold weather! We arrived hungry on a Sunday and all (2 or 3!) restaurants in the town, including the one in the hotel, appear to close that day! We were surprised by this and were lucky that the bar area had a couple of bits of pizza left, so prepare to be hungry on a Sunday! Finding a parking place in the street can be a bit of a challenge and Italians do not always allow adequate space for you to exit!
Big TV, excellent espresso, delicious sweets for breakfast, quiet location Only Italian breakfast is included in the price (sweet and coffee). Triple bedroom should be bigger.
The room was excellent though it was the penthouse, we may have been lucky. Parking was on the front road and according to you luck where you found a place to park.
was good valye for money, I liked also the restaurant,