Discover a landmark hotel with world-class amenities located in the heart of Florida's foremost yachting center. Set upon 22 acres amidst the tropical lushness of Fort Lauderdale across the waterway from Port Everglades. The hotel is near Fort Lauderdale International Airport, downtown Fort Lauderdale, the Broward County Convention Center, Port Everglades and 8 blocks from the beach.
We did like that the hotel was dog-friendly. But, having said that, there was NO carpet anywhere, which I can understand. All hard cold tile (which does make cleanliness possible!). Our a/c blasted us and we couldn't raise the temp, as it was chilly and stormy outside. The staff was very friendly and kind and eager to assist. The breakfast restaurant was very nice, albeit, expensive.
Couldn't adjust the a/c to a comfortable level. Parking at 30. a day was excessive as there was plenty of empty parking. Add-ons to our regular bill came to over $324.. for a 3 night stay. That was a surpeise.
The location The pool and spa Views
There was a $25 charge per day for parking that was not mentioned anywhere on the website. They also did not inform us of the parking fees when we checked in. If we didn't notice the signs and ask a clerk later about parking our car would have been towed. They refuse to acknowledge their mistake and compensate us for it. After requesting a survey to rate the hotel, they never sent one because they knew of the complaint. Just overall disappointed in how the hotel handled the situation. If I would have known before that there was a charge I would not have stayed there.
Room in tower was fantastic. comfortable and great view Location is great next to ft. lauderdale airport, port everglades, and close to Las Olas. Staff very friendly, Internet very good.
I liked the hotel so much I decided to extend my stay. Upon extending my stay I was changed to a room with a channel view, which was also nice. However, the room was perpetually humid, and the A/C had no temp control, only extremely loud and off. When off, the refrigerator in the room sounded like a t-rex giving birth, so I had to unplug it.
Three front desk staff was rude and not willing to accommodate basic requests.
We enjoyed the pool area and its surrounding games. It kept thermos entertained. The room layout in the two story quarters were great. You did not feel right on top of each other and the bathroom was one of the largest I've experienced without a suite upgrade.
The room could have been cleaner. Also, the walls are a little thin so you could here the couple next door having a heated conversation at 1 A.M.
pools, ambience, location, cleanliness, upkeep
no longer has water taxi service to pier..this is a BIG deal drink prices somewhat high
Location to everything and great food
Good and restaurants are excellent! Views and location is stunning. Room in the lower area with marina view was nicely furnished. The bathroom was clean and nicely furnished with a spa feel. Bedding was clean and comfortable. Floors were clean and unstained. Front lobby lounge bar was nicely furnished and had a chill atmosphere with corresponding music playing. Quick room service.
Bed wasn't as comfortable as I thought it would be.
Shower was disgusting dirty, the floor In the room was dirty as well, toilet sit had a little stain that looked like pup, the facility in General was very old and run down, we stayed at the cabanas, not in the main building The staff in General was very helpful and friendly