Universal Palms Hotel is one block from Lockhart Stadium in the Cypress Creek business district, 11 miles from Fort Lauderdale-Hollywood International Airport, and 4 miles from the beach. Adjacent to Interstate 95, the hotel is four miles east of Florida's Turnpike and Lauderdale-by-the-Sea, nine miles from downtown Fort Lauderdale (Las Olas Boulevard), 10 miles from Port Everglades and Coconut Creek Casino, 13 miles from Sawgrass Mills, and 24 miles from Sawgrass Recreation Park (Everglades). Hotel amenities include the sundeck and pool, garden courtyard and exercise room. The hotel also offers free parking, Wi-Fi access in lobby and pool areas, and one of the largest pools in Ft. Lauderdale.
The place is good for the money. Convenient to the airport.
pay the $20 more for the pool view. Not necessarily for the view, but to not be facing the busy road/tracks! It's LOUD. We had to blair the tv and the ac fan to drown out that noise. Very thin doors/walls I guess, which you would not think from the nice lobby/hotel name.
Relative to other hotels in the area, the price was nice. Receptionist have is our requested floor.
The number of trains passing nearby made for a tough sleep. Outdoor entry. The bed didn't help out either--not firm enough.
Pool was clean and verry nice
The hotel is about 20 feet away from train tracks which was extremely loud also 20 feet away from a highway me and my wife awaken many times during the night and early morning by the loud train in the highway noise the staff was very rude the manager lorena was very disrespectful she yelled at my wife and several other customers in the lobby would not recommend any body go
The fire detector went off from 7 to 9 in the morning with no explanation from the front desk. Everytime we called (from our own phones because the ones in the room weren't working) we got excuse after excuse, until we finally just got up and checked out! Horrible experience!
Rooms were very spare and not comfortable. Very noisy with trains in the night and loud guests at all hours outside the room. Food from the hotel restaurant was poor.
The landscaping by the pool was very nice. Tropical. Rooms were OK. Sparsely furnished and decorated.
From check-in to check-out, the staff was not. Very friendly or welcoming.l. Even the general manager never smiled or greeted anyone. He was very visible, but always seemed bothered. The morning housekeeper yelled at me because I told her I had permission for a late check out and she said very loudly and nasty that she was told no late checkouts were allowed. For such a nice looking pool area, the rest of the hotel and staff was disappointing.
I was in my room with my current girlfriend and ex girlfriend went to the front desk and asked for my room number and the front desk people gave my room number to her. She was able to knock on my door, how the hell that happened?
Room looks nice
Housekeeping staff was VERY RUDE AND GHETTO!!!
Food was good and pool area was nice and clean. Waitress was very nice and helpful.
Location. Nothing to do in the immediate area. The girl at desk was short and clipped with us and the manager creeped us out.
I truly liked the accommodation that I was given. I booked a room for an over night stay with my husband and teens. I showed up at 9am and my room would not be ready until 3pm. Angel at the front desk was an ANGEL she immediately upgraded me to a suite and checked me in right away. I needed a frig for my son's meds and Angel made it happen. She was so pleasant from the moment I approached her. The 2 guys were just equally kind Mercie and Fritz when I checked out. Thank you for such an amazing staff. Keep up the great work.
Just wished the shuttle service to the airport was included however I was thankful that I was given a number to call. The shuttle service was in time and the front desk gave me a courtesy call.
Staff was very nice and friendly
Train passes by hotel often
Staff at the front desk was very accommodating.
Hotel is a little run down, it needs a renovation.
The green pool.
The bed was Extremely squeaky every little move sounded like the bed was screaching. Could not get in and out of bed without waking friend in other bed. Very loud. Even when changing sleeping positions.
A roof, bed and a bathroom. No thrills.
To start the front desk clerk rude, the restaurant/bar is only open for dinner. There is no airport shuttle. It's not In a good part of town with commuter train directly behind the hotel, so you will listen to a train go by every hour. My room had a faint moldy smell. Do not get suckered into staying here, it's a dump
The beds and amount of towels they give you when i first arrived. The beds were comfortable.
The cable connecter was broken, so the TV was fuzzy. The soap gel in the shower was like water. Dingy / sticky carpet floor. Been here before in the suite roms, allot better.
Pool area is nice. If your looking for a hotel with a low budget, it works.
Bathrooms were way too small. Also never any towels down at the pool area. Beds are uncomfortable.
Beautiful pool area
We stayed here 2 years ago and decided to return because of the beautiful pool. However we were abit disappointed in the cleanliness of the hotel on this visit. Elevator, walkway, and stairs all felt and looked dirty. There happened to be a loud wedding party at the hotel the same night which probably didn't help. I don't thin we'll be back. :(
Room were clean at least and the ac worked!
It seems like the trains run ever 30min to an hour. Emergency response had to be close ! They were pretty frequent as well . And first night the fire alarm went off at 5 am for an hour! The pool was nice but the sign warning you not to go in the pool with active diarrhea kinda made me not want to get in ! Over all ! Loud ! Older hotel with the ac units dripping onto the walkways ! I will not be booking there again
My room was newly renovated everything was new
The AC was leaking water outside the hallway
I like that the staff was very helpful and friendly.
The hotel doesn't match the pictures, surrounding area isn't appealing.
Price for the service was ok, fof one person and for few days its ok but if have an opportunity to try other hotel i will. the hotel was update
theres was some old stuff that wasnt updated so it makes sometimes feel like you are in a hell hole but truth it was just ok.. if your budget its low you can visit this place,
Price is fair.
The beds and the room wasn't clean, with hairs everywhere in the room and the train crossing very noisy, the room hasn't any acoustic insulation.
I loved the girl that worked the desk until midnight. Very since and helpful.
The lobby looked nice but the room was old, smelled, had cigarette burns in the carpet, holes in the wall, and the safety lock on the door was busted off the wall. Very unsatisfied and will never stay here again.
Front Desk was very nice.
Had room for 3 nights. After first night of stay, I had 7 BIG bed bug bites. Didn't stay another night after that. A few rooms look like people tried breaking into rooms. Door frames were locks go into frame were bent back indicating people breaking into rooms.
Affordable room rates, nice facilities, great bar/restaurant in the lobby, close to many things.
Updated and clean, large room, decent bed. Restaurant served good food a fair price. Pool area very nice.
Noisy location. Rooms facing pool should be much quieter than outward facing rooms.
Updated with some modern looks from an old motel-type lodging Clean
1. Extreme Noise - theres a train that goes by every 15 minutes 2. Wifi - doesnt count as having internet 3. Temperature - it does get cold at night and AC is loud and nonfunctional 4. Staff - initially friendly; i did make a mistake thinking that i booked for one more day, however the staff member who called me was extremely rude. Will not be staying here again. Dont br deceived by the fancy picture.
Location, great shower in room, nice pool,
a bit dated on construction and noisy
Well if you value your life it's so unsafe I did not stay one night of the intended 8
Once you get over the fact that there is a train roaring by 200 feet from our room every half hour from 5:00 am until 11:00 pm the place was ok. Loved that the room was huge but the furniture was outdated and the bed was horribly uncomfortable, no romantic hookups there. Place is set up with a kitchenette but no kitchenware. The grounds and pool were great. Had a restuarant but it was closed the 2 days we were there, thank god the WaffleHouse was next door otherwise you'd have to drive for your breakfast. It isn't no Westin, guess you get what you pay for, got it cheap so can't complain.
need a refrigerator in the room, because i traveled with a baby and i couldn't keep some milk fresh
We had the most awful experience at this hotel....unfortunately so did a lot of people. We went to check in at 3:45, which we were emailed and text messaged that our room would be ready by 3, and were told that our room was not ready and would be about 15 minutes. We went and had lunch, came back, and our room was still not ready. They said 15 more minutes. Again we went up with our toddler and they said our room was still not ready! It would be 20 more minutes.....or so they promised. We left to get dinner and site see as our whole trip so far had been waiting for this room. We called to see if our room was ready and it wasn't ready till 7:40!! Almost 4 hours after we showed up and the sad part is there was still people waiting for rooms when we finally checked in. We were told that they were sold out the night before and so they were just behind....this is no excuse. Worst customer service I have ever experienced from a hotel. They didn't care at all that people were waiting and didn't even try to correct the situation. Glad the manager was able to not miss a single cigarette break and wonder aimlessly around while we all sat and watched. Worst experience ever!
Nice pool , excellent staff
Es muy comodo, el personal muy atento y agradable.