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Great location, comfortable room Hallways and bathrooms were not clean to Hilton standards
Ants in room, being charged for a 23 oz draft but only getting a 16 oz glass.
It was a great hotel. The rooms were updated and comfortable. Will highly recommend. Nothing
Great hotel, great service. Our door balcony messed up on us and they moved us into a nicer room with a view to accommodate the inconvenience. Staff was nice and took great care of us. I would definitely go back again
Staff was friendly A/C did not work and carpets were dirty
Location was convenient, staff was accommodating Older, a little beat up, not secure at all, parking was terrible, not great value for the money
Nice rooms, comfortable big beds, good price for location Not the most beautiful from the outside where we stayed. Came a day earlier than reservation and they were sold out. Parking $25 a night!
Easy to book last minute. Needs maintenance. Very simple hotel
Pool; marina and waterway views; ability to extend checkout no problem. Difficulty with electronic door lock. Only on checkout was problem disclosed as a battery problem. I'll remember this next stay, should it happen again. Housekeeping supervisor contacted security right away to have battery changed.
setting no breakfast before 7 am
Intercoastal view with a big tree blocking from seing anything
Location to the convention center The lobby was extremely chaotic and loud. There is nothing near the hotel that gives you options for dining out as far as I could tell.
The pool area was very nice and great location on the water close to the beach I reserved a room with a king size bed. When I arrived I was told there was none available and was given a room with two queen size beds. They seemed smaller than queen and were definitely cheap mattresses. Very uncomfortable. Also the wallpaper was peeling off the walls and there was mold on the walls. Definitely not a 4 star!
Everyone was very nice and knowledgeable I liked everything
This hotel is showing its years and definately needs an overhaul. I'd say skip it.
Hotel did not look the same as pictures displayed online. The room smelling like old cigarette smell it wasn't a balcony either
The staff and food quality were excellent. The hotel grounds and facilities spacious and easy. Special kudos to the bar wait staff and bartender... friendly, accommodating, and excellent. Noise from the parking lot activity, the outside hallway and from the airport kept me awake all night.
Comfort, atmosphere. Staff was friendly, helpful. Outdoor walking from place to place (i.e. room to room, room to pool) Food was not good and not enough a variety. Needs coffee. Laundry facilities not in the building. Wine was way overpriced.
My boyfriend and I flew in from out of town and stayed here this past week for 3 days. Everything was amazing; the front desk was very professional and polite. Room service was great and accommodating. I loved the spa pool and pool side bar. The view of the marina from our room was breath taking. We will definitely be staying here again when we fly in for Christmas.
The staff was awesome, Everyone was very friendly and willing to make our stay memorable. Our balcony was so relaxing after a long flight, we enjoyed looking out at the beautiful garden area.
Pool lounge and pool staff were very friendly and accommodating as was the bellmen. Lots of things tho do for kids. Breakfast menu at Mariners was very overpriced and of little value including drinks. Women's poolside restroom didn't have functioning locks on stalls.
Parking was $25
A beautiful place and always feels like you are on a luxury vacation. The lobby bar is one of the best hotel bars ever. I am concerned my credit card will be used under someone else's name as my bill I received was incorrect at the end of my stay and had the incorrect t address on the statement... Every time I've been to the hotel the check in is a huge issue and great area of concern... Honestly, limits my likeliness to return due to headache of rooms are never ready (I checked in last time the room wasn't ready until after 6p and this time I checked in at 4p and had to choose a room on a lower floor due to room on the original was not ready).
Lobby was stylishly decorated. Staff was attentive. Room was well equipped, modern & clean. Check in/out was smooth.
Rooms not ready for check in at 5:00PM. Fire alarm goes off early in the AM. False alarm. Rude wait staff (in the bar)
Location to the cruise port Staff atentiveness; e.g., had problems using the hotel parking several times and front desk personnel were unresponsive at first
Location, shuttle option. Value, overhearing desk staff complaining about a staffing issue, hot room, no breakfast provided, despite being a Marriott member and owner.
It was clean, comfortable, and conveniently located. Cable tv didn't work very well night we stayed, and reception was very poor.
Accommodations were great and all the shops and restaurants were close. $25 self parking per day. No complementary breakfast.
Carina accommodated myself, husband and our 3 yo when our flight was canceled at 10pm and booking.com booked our hotel for the wrong date. She was great and provided us with refreshments after hearing about our traveling troubles.
Sheets were not changed. Air quality was very poor. All a/c units in building need thorough cleaning. Breakfast needs more healthy options. Tv needs on demand and way faster channel surfing. Any type of utensil would have been great in room as well.
Friendly staff, morning staff very helpful Nothing
Very old and felt dirty. Shower hadn't been cleaned and walls seemed to have no insulation. We could hear everyone around us.
I liked the staff and the location Free hotel shuttle to and from the hotel and cruise port which was on time It needs to extent it's waiting area and separate the breakfast from that area too It gets really crowed and this seems real ackward in that area
The location was great to get around. You could also walk to a variety of restaurants. No service! Very limited breakfast. Rarely enough coffee.