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Very nice bar and restaurant next door. Was rushed to leave the hotel before 9am!!!! Breakfast was 7am-9am yet we arrived at 8.30am but were not offered hot food like two families who arrived for breakfast earliar. We were then told she needed all rooms empty by 9am....which is ridiculous.
Great stop near our route for our trip. Restaurant as part of the complex ("italian") was very good - good beer. Too cool to sit on the patio but it did look comfy Room decor was a little dated, but no issue for us.
Food was very good There was very little space for walking. We felt trapped between motorways and railways.
Modern, room with big bath, very good breakfast, good restaurant located next door.
It is really hard work to find any flaws regarding this hotel. Excellent service, very nice and wide room, excellent location. The indoor swimming pool is even good for actually swimming, which is not so common...
Iteresting for halfboard not for business stay
Service, facilities, room and location. A little more information in English would have been helpful and a later opening of the swimming pool and restaurant as the ski slopes were some distance away.
The location was great for exploring the surrounding area, and I enjoyed the attached brewpub very much!
Hotel is in an excellent location across the street from the old town square. Half board breakfast and dinner were excellent. Minor point but the pool is 1.4 meters deep throughout and not good for small children or short adults.
location perfect, food very good, room cosy inner pool not accessible by wheelchair
The hotel is too expensive for what it offers. We were just apssing through and only stayed one night. The staff however are very friendly and the room was clean. I would stay there again as it is ok, it is just more expensive than others we stayed that were in much better condition.
amiable atmosphere opening hours of swimming pool - it could be open 2 hours longer
Reliable location in Bressanone.
Very relaxing. Excellent standard of hotel. Very clean. Food first class. Clock tower outside that chimes on the hour. Very annoying!!!
Every thing was very good, but the food was excellent, easily the best we ate during our 4 week holiday in Italy.
Beautiful room in the perfect location. Staff was excellent, and so was the food.
Excellent location, we had a nice balcony with our room. Great views. Nice town. Pretty noisy (people, not traffic) on the street side. Admittedly one night there was a festival on and the other night was a Friday.
Service, location near to the city centre.
An extremely well appointed hotel with a very good restaurant.. There is a fairly busy road in front of the hotel which was a surprise considering its location in the mountains.
The food was excellent and the location was very beautiful We were unimpressed by the lackluster and somewhat unfriendly reception we received when we arrived. Also, having requested in advance for sleeping arrangements for my 2 year old, it was frustrating on our arrival at 8.30pm to have to request something is sorted out and having to go through a room change etc.
Very friendly and accomodating staff. Great location with walking paths very close behind the hotel offreing great views. Quiet location yet only minutes drive from town. Very comfortable hotel, great food and reasonable prices.Family friendly.
I think of the Elephant as I do the Bel Air in Los Angeles: all the amenities that appeal, a retreat within the town
The hotel is located in a very interesting historic building which has great charm. The food is very high quality and the breakfast is excellent. The town of Bressanone/Brixen is attractive and a great place to spend a few days. No negative comments.
the location was excellent, and furnished impeccable. The bikes were key! The hotel charges money for the rooms to people who book through your service and that bothered me a lot. I recommended this hotel to a friend and she paid ten Euros less and the told it was because they had to pay for you service charge and then when I question that they change the story and said it was because of a last minute booking, My friend also got a nicer room with a balcony and a fruit tray on arrival. The beds were very hard and they said it was good for me and only give one pillow for a single room
Great hotel, superb breakfast, fabulous service from the staff. The hotel provided a bike to tour the city at no charge.
Atmosphere, wine and food , friendly and helpful staff
The property was perfectly gorgeous, the rooms were clean, and really beautiful.. I loved the breakfast and the service was supreme. There were a couple of nights that the noise outside around the fountain kept us up a night but I would still recommend the hotel.
Exceptionally friendly bi lingual staff. Beautiful Gardens. Situated in a lovely town. I really think that air conditioning is necessary even at this altitude. My stay during July was slightly marred by the uncomfortable temperature in our Junior suite and very humid temperature in the restaurant during our a la carte meal.
The historical ambience, friendly service, elegance of the building and rooms, excellent food, convenient location.
Easy access to shops, restaurants, etc. The breakfast was very good. The rooms were quite large for hotel rooms in Europe. We enjoyed our stay and liked everything about the hotel.
Nice constant sound of the rivers from our room, in beautiful park area. I picked this hotel for bike rentals and the pool (for my children). No bikes for kids; pool experience as so-so; another (local) customer in the gym/pool area was overtly rude. Need to go to main hotel for an english speaking front desk (very polite/helpful gals).
This was a clean, well run hotel with friendly and efficient staff offering good valuue for money. No
room and staff very helpful and friendly had a lot of trouble finding hotel more clear directions needed also when I checked out did not know I had to use another sister hotel.
Staff were professional, helpful and efficient. Rooms were quiest, cosy and clean. Great swimming pool, helpful staff made it easy to connect to Plose ski+fields
spacious room and bath, comfortable bed, pleasing decor difficulty finding main entrance, reception personnel unhelpful
Stylish hotel in the heart of Brixen. Top quality in every aspect. The street address of the hotel is confusing ("Rappanlage" without any street/park number) for a non-german speaker. The hotel was difficult to find by car without GPS.
parking, location, good breakfast
Everything was excellent.
Very good location, good restaurant both for breakfast and for dinner, comfortable room, good beds, cosy balcony, luxury bathroom, friendly staff It was not possible to get coffeepot, even we were promised several times
We were made to feel welcome from the moment we arrived by the staff at reception. Our room was beautiful, with a view of the river and mountains. It was spacious, clean and comfortable. The hotel itself is lovely, with a combination of modern facilities, historic building and antique furniture. The breakfast was excellent and the hotel's restaurant which is located in the town, a few minutes away from the hotel, was a great experience. The staff were friendly and helpful throughout our stay. We left with a very postive and warm feeling about the hotel and would like to thank the staff for their hospitality and professional service. There was nothing that we did not like.
A very traditional hotel tastefully modernised in a beautiful setting. The staff were efficient, friendly and absolutely professional. The buffet breakfast offered was one of the best I have seen. nothing
Confort, cleanliness, placement, breakfast buffet, quiet nothing
Close to the centre of Brixen and railway station.Beautiful old building with modern comforts. Staff friendly.
located downtown, nice room and good service
We had a lovely room overlooking the river and the mountains. The hotel staff is friendly and helpful and breakfast couldn't have been better. I have been in this area before, but the central location of the hotel led to new discoveries.
Central position and staff courtesy In Booking there were no options for "double room with single occupancy", and then the paid price was much higher than the price that would have been paid by making the reservation directly at the hotel
The hotel was ideally suited as a base for a relaxing visit to the town of Bressanone. It was quiet, efficiently run and friendly. All the staff were very helpful and accommodating. The hotel was very clean and the breakfast filling. There were no tea or coffee making facilities in the room; there was a mini bar, but no way of making a hot drink.
Excellent value for money. Nowadays one should ask for a room on the other side of the hotel (valley view) than the reception is as there are construction works going on in neighbouring hotel facing the reception.
Excellent family hotel, typical for Tyrol. Located 1km only from Vals Jochtal ski lift. Inclusive all services such as pool, spa, hammam, etc. A huge gaming room for children. Most of the waiters in the restaurant are quite young and not so friendly (at least not as friendly as in other tyrol hotels). The exterior terasse hasn't been cleaned from snow, so nobody could sit there and enjoy the sunbath. The hotel is a bit too much expensive for Christmas period.
Relax and calmness. A lot of facilities for apres ski. To get to the nearest town you have to drive 10-15 km
The manager was helpful and agreed to turn on the sauna for us at 07.00, after reception clerk refused to do it two times in a row. It was a Tuesday night and they had a disco blazing until 11pm. We were told that in our room we wouldn't be bothered but it was impossible to ignore. The saunas and wellness areas are open only 14.00-19.00, which is difficult for me to enjoy. The food at breakfast and at dinner was not memorable and not regional, the hotel is like a Marriot in Midwest -- but set in the mountain area. All in all, I fail to see why this would be a "spa" hotel.
Excelent food, very peacefull, nice atmosphere and sorounding, very good internet conection, a lot of things to do every day, nice and helpfull staff ...
Very good breakfast and dinner buffet, nice location, oversized common spaces, helpful and carefully staff, maybe a bigger parking place will be more appropriate.Dinner antipasti buffet to rich and dangerous for people who has overweight predisposal.
A lovely hotel in a nice valley. Facilities were top notch and well appointed. The staff were particularly helpful and attentive in the reception area. The Gala meal on our second night was 7 courses and took a long time to serve, we would have preferred the standard meals we had the other evenings.