the meal at night information about the shuttle did not reach us in time, nor was the price mentioned
small but competent staff tired rundown facility
We slept well. Yes, plenty. The bedroom was shabby and in need of refurbishment. The bathroom was very shabby - peeling paint, no plug in washbasin,an open hole in bathroom wall. It was generally depressing and third-rate. The public areas too were dismal. Generally a very poor hotel.
The hotel was to far away from Aix and Marsielle. There was no other way to transport than taxi, and that was very expensive.
Location, directions and secure car park Rooms need updating. Sink very stained
The extreme helpfulness of the staff and suitable meals My navigator could not find it
Location to the airport The room had a very bad odor and we had to sleep with the windows open just to get rid of the odor. The carpets were full of holes and stains and you could feel the box springs in the mattress. The pillows were flat and smelly.
The directions for the hotel were hard to follow
close to the airport
Convenient locaton from airport on route to Aix en Provence No
very convenient. good location. very clean.
service and safe parking
Quiet at nighttime. Nice terrace for breakfast or other use. Wifi did not work 100%: browsing web was fine, but not possible to send/receive email. I tried a number of 'tricks' (such as tunneling thru VPN) but without luck.Breakfast was fairly basic.
Wifi in the room worked flawlessly. Nice breakfast in the morning served until 10:30. Room darkening curtain. Window that opened entirely (a rarity these days). Large parking in front of hotel. Friendliness and service of the desk staff. Extra pillows in closet. The use of duvet on the bed rather than standard sheet and blankets provides no adjustment for the temperature: it's and all or nothing situation; either you are too cold and you sweats. Fortunately we could open the window and it was somewhat cool outside. Also it is not easy to find, even with Mapquest directions; more strategically placed signs would help.
Protected car park. Very friendly staff. The free wifi The position of the hotel. The breakfast must be included in the price
new hotel, clean, nice terrace for breakfast, elevator, guaranted parking not enough choice for healthy breakfast, quite small room, no balcony
Wirless internet was excellent. room was missing vital services like water pot, refregrator.......etc
Staff was helpful, room was clean and comfortable Breakfast was overpriced
the price the location
The automatic reception after 23h and the good working airco altough i had the exprssion that there was a swimmingpool we never found it
Good food helpful staff
Receptionist stayed after 11pm to welcome us and let us in even though after advertised closing time. Staff in morning also very friendly and helpful. a good choice at breakfast. Difficulty in finding it from main road
We only stayed for one night and were happy that the hotel was clean and provided the basic necessities including tea facilities and a parking space.
Green grass plant on the floor Bathroom bath hole dirty (hair in the hole) smoker smelling
the buffet evening meal their bank did not accept our credit cards - both cards worked elsewhere in france and england ?
Fair for the price
Pleasant welcome; good breakfast, hospitality tray, comfortable bed Our room needed some paint, felt "damp"
Consistant with standard of all the Camponile hotels I have stopped in Finding it was nothing short of a miracle!!! It is poorly signposted and where sgns do exist they are obscured by foliage from trees and suchlike.Other Campanile hotels I have visited are much more clearly signposted.
The rooms, bedding etc were exceptionally clean. Always happy to have coffee /tea provided in rooms at Campanile The exterior, "garden" railings, stairways etc need updating to match the interior.
Close to the airport, and prompt pick-up and shuttle back to the airport Reception was poorly organised and did not give us any information about our context (most restaurants closed, including theirs) on Sunday. Also some question in our minds about the veracity of information given.
It was convenient for the airport at Marseille It needs a refurbishment especially the air conditioning which when switched on smelled of smoking
convenient overnight airport hotel if you arrive on a late flight
Easy access to airport. Clean and reasonable price. Lack of night staff and early morning staff. Poor locks on the doors.
Comfortable bed, free parking, restaurant onsite, close to the airport. The electricity kept tripping every 15 minutes or so, which made for an unpleasant experience: lights switching off in the restaurant, TV, laptop, hotel room lights: impossible to relax and follow a program on TV for example. The bath plug was removed so that one can't run a bath.
It was hot in the room and there was no AC
Close to the airport, reasonable prices, comfortabe beds Room was a bit small for 3 adults, some traffic noise
Not much not able to receive calls after 11pm as there was no one at the front desk then. No shuttle service. dirty room. Felt unsafe in the neighborhood, no extra lock on door. would not stay again.
Cheap food Dirty bathroom Broken mirror in the bathroom Condom left in the room Hotel in an industrial estate in the middle of nowhere Expensive taxi fare to the hotel Not open 24/7
Its proximity to Marseilles Airport, courtesy of personnel and excellent restaurant including first class buffet breakfast
helpful staff , clean rooms
The personnel, welcoming, friendly and professional. The furniture, old and used, the carpet dotted, the bathroom outdated. Does not correspond to a 4-star hotel.
Very good hotel, close to the airport. I received an upgrade on the arrival which was very nice. Comfortable, spacious room, good internet. Nice restaurant and very good breakfast. The service was very good and super friendly. Free shuttle to and from the airport The restaurant and breakfast were a bit expensive, but the food was good
The entire staff there was very helpful, and all spoke English. Great breakfast, and decent sized rooms.
Free shuttle service from airport to hotel and vice versa, but also to my business location.
Room, bed was very good
Very friendly and helpful staff, very high standard and spacious room, furnishing, "supplies" (bathrobes, slippers, soaps, shampoos, etc.) lighting much above average, excellent variety of TV channels, very comfortable and large bed. Air quality in the room - too little fresh air in the A/C circulation
The room was awesome! Sauna did not work properly, pool was closed on a nice day.
I am writing because the employees at the front desk were consistantly helpful, professional in every way. When I had to leave at 4:30 AM for the airport the staff were wonderful, drove me to the airport, and helped load the bags onto a cart, paid the coin for the cart I did not have, generously in his spirit. It was a truely wonderful experience when things need to go well. Yes, the restraunt was fair at best. The staff were not attentive, and the food was barely satisfactory. I had filet of beef 2 times there, it was tuff, and I had to ask to have it cooked a little more, and it came back well done, I had asked for medium rare. The bar tender as I only observered her caring for someone at a different table seemed friendly and present, while the server I had an officious attitude.
the remodeled design was very contemporary and beautifully appointed. the pool is incredible, and there is a gym, with a suana and steam room! the dining room was also excellent. we even got upgraded upon arrival which was a very nice touch! they still have some rooms that have not been remodeled and are still in the "provence" style which absolutely shocks you after being in the lobby and hallways which are all contemporary. however, we mentioned to the staff, and they immediately switched us to a contemporary room.
great breakfast, nice setting, fun bar, lovely staff.
Nice, friendly service and a free shuttle to the airport.
Lovely room. Courteous staff. Very good restaurant. No
Staff was super friendly, great great breakfast. room was clean but there was strong musty smell. Great location near aeroport. Hotel has a cool bar area.
Very pleasant staff. Dinner was excellent noise from the stairway and doors
ok breakfast Very small room
Staff very helpful - took me to train station.
OK.The beds was quite good.Moore like a motel. Have only a expensive taxi to offer early in the morning
Friendly staff Walls too thin!
Excellent breakfast and we enjoyed an evening meal too. Food was fresh, well prepared and good value for money. Room rather small but okay for a short stay. Had some difficulty with the swipe card to open the door to our room but staff attended to problem promptly.
Reception staff very good. The price is keen. Proximity to the airport. Free wifi. It's a challenge to get to (if you're coming from the airport drive one junction down to Eurocopter - turn round and come back the other way). The room is poky but if you simply intend it to be a place to sleep it's fine.
quiet restaurant shut
service staff is excellent the room are not equipped with hair dryer,hot kettle etc.
Incredible how much one can fit on a square metre. Very small room, but everything you need is there for a very small price too. Ideally close to the airport if you have an early flight or late arrival. small rooms, one small window, not enough 'air' in the room, you may feel cramped.
Nothing The restaurant was not open in the evening, there was no hairdryer
Service Could not speak english
I was misled.The airport hotel was further from the Airport than the comfort hotel.There was no navette even though I had checked there would be., so I had to pay 40 euros for taxis. The hotel restaurant was closed, and I had to send out for a pizza.
Nothing Twin room much to small -
Not far from Marseille Airport. Good for early morning flight. Horrible location! Good for getting to the airport, but in a huge industrial estate. Very difficult to find. Nothing else in the locality apart from factories and big trucks thundering about. I think next time it would be worth paying a bit more for a nicer hotel. Also the restaurant buffet is supposed to be e14 for two people. Beware! There is a centre table with salad & deserts on and a table in the corner with chicken, beef, rice & potatoes on. We ate the chicken from the corner table, then ate some melon from the centre table for desert. They charged e28 saying we ate 2 buffets each! Beware! Each table in the room is a 'buffet' - No sign to tell you and I've never see that before in any hotel in the world!
buffet food was plentiful even if not necessarily top quality. Good for the price. space is very cramped when there are 2 people
Very close to airport; Took some time to 'locate' reservation; Three floors but no lift;
didnt wake us for moning call after asking twice and missed flights. Manager told us not his fault as he started at2 hours after the wake up call was due. No one spoke english. will be trying to take the matter further with management
Avoid being there as much as possible Horrible smell throughout the hotel (front entrance to room), dirty bathroom, small room
restaurant staff were very slow. Manager needed to assist them in order to get served
The blanket on the pull-out bed was dirty!
very smart and clean staff pleasent and helpful
big rooms, friendly staff no elevator, unusual for a 3 star
The restaurant staff were very good - friendly and attentive. The quality of food in the restaurant was also good for this type of hotel. The pool was clean, well located and of a good size. The shuttle bus service was terrible! On arrival at the airport, we called the hotel 3 times before the bus arrived - we ended up waiting 1.5 hours for the bus and got no apology. We booked this hotel specifically for proximity to the airport only to find out at check in that the bus didn't go to the airport the following morning early enough for us to make the flight -we had to pay 30€ in a taxi.
the welcome kettle with coffee and tea. However some biscuits would have been appreciated we were there only for 1 night
very cramped toilet
Location for an early flight in the morning
Hotel was close to the airport. The shuttle service was very helpful. The staff helped us in English with driving directions to the airport.
Convenience to the airport The woman who was working at the front desk was very curt and made little effort to be helpful with explaining how to return our rental car to the airport and then get the hotel shuttle back to the hotel. In all of our recent trip to France she was the only person who stood out as un helpful.
close to airport ,clean ,good sevice , quiet at night
It is very close to the airport. So, it it the best place to stay for catching up early morning flights. It was very humid in the room! The bed is quite wet. This made us a very bad sleep.
very easy to get into the centre, just minutes away We found self catering was a bonus, also we had their breakfast that was very good value for money
To have a rest for a nignt during a long trip, it is the perfect choice: a value hotel and a cheap but good restaurant (Campanile botel) just in front of, with 15 per cent discount. If you need accomodation for two or more nights, it is not the botel for you
very simple , location: very close to the airport , very good for sleeping there if you have a early flight or late landing.
Cheap and close to airport. Nothing more. You felt like sleeping in a trailer.
Close to Airport and good value for money!
It was near the airport for an early start. Very basic, rather like the cabin on a ferry.
Very good service Would have liked an additional pillow for my husband, who'se disabled. We did ask, but none were available
godd price . yoy got what you pay for.
Clean and somewhat modern. Restaurant is not very good, service is terrible. Definitely go next door to the Pullman, it's way better. Rooms are very very tiny and super basic.
location, very close to the airport. had shuttle service as early as 5:00 a.m. it is difficult to figure out how to enter the place as it is completely fenced in.
Cleanliness, effective shuttle service to airport, restaurant and bar, excellent breakfast buffet, outdoor heated swimming pool, friendly staff N.A.
The swimming pool was a good size and pleasant to swim in and sit near - a really good facility if, like me, you reach the airport then just want to stay put till your flight in the morning. It was also easy to use the navette to and from the terminal. Some decor probably needing a bit of a facelift, e.g. carpets, but in fact there were some tradesmen doing some renovation there.
Quick check-in after a long flight. No hassle. Good breakfast.
Proximity to the company for which I was working. Friendly staff. The room smelled of smoke.
The shuttle service was easy and efficient, the room clean, the bed comfortable, and breakfast was good! The hotel is perfect if you need to stay close to the airport.
The close accessibility and proximity to the airport and the free shuttle service. Besides the restaurant food was excellent and reasonable in price.
Convenience to airport terminal and car hire (1 minute by car). Very efficient free courtesy bus from airport terminal (came within 2-3 minutes after calling from free terminal phone). 24 hour clean swimming pool (towels provided)/ poolside area. Nice, quiet clientele. Definitely recommended- our holiday started with this hotel stay instead of later on as you don't feel you're at an airport hotel. Breakfast (though reasonable selection) a bit pricey- 11 Euros per person. Best to book room online as difference for us was 40 Euros when we booked our last night at the desk as we liked the hotel so much (but of course you can never fully tell if you like the hotel until you get there initially)
Room too noisy (outside noise)! Also - someone kept going back and forth on clicking high heels on the hard floor just above us - till late at night !! Very disturbing !
staff are really helpful and friendly.breakfast was perfect.location is perfect.there is a airport transfer so this is very good.thank you very much. no
The towels were old dirty and torn. The sheets did not cover the bed
Very close to the airport and the parking for the Ryanair terminal MP2, which is quite separate from the main terminal. It was good to have extra pillows available. Would have liked kettle in the room to make a cup of coffee as we had an early morning checkout
For the price and location it was exactly what we wanted and did meet our expectations. The room was very small but clean. The location at the airport was excellent. The shuttle bus was on time and provided very good service. A wake up call system would have been nice since we had a very early flight to Amsterdam. There are no phones in the room.
Breakfast, clean rooms, convenient, location near airport, public space.
Even though the hotel declares that it is non-smoking, the hallways and rooms smell strong of sigarette smoking. When I addressed the staff, I was tolled that they have no control on what hapens in the room. They did not have any room left so they did not offer me any option.The bathroom was very small.
Convenient location, easy to find. A couple of places to eat within easy walking distance. Friendly receptionist. If staying again I would ask for a room at the back of the building, not facing the car park, as the security lights were very bright and there was quite a lot of noise from guests leaving from 4.00am onwards.
Tiny rooms; minimal amenities.
Friendly staff and guests. Clean comfortable rooms at a good price. Nice evening meal and breakfast. A straight forward, no nonsense place to stay after a long days work and travel. It was a bit tricky to find, trying to navigate and drive at the same time. Maybe tell people to look for the yellow sign on the left would help.
Not far from centre of town, peaceful and clean. None
Friendly welcome, although arrived early.
Plenty of carparking, close to shopping Mall, relaxed atmosphere, Staff helpfull.
Really impressed by the friendliness and help of the staff particularly Regis! Good man! It was a pity that the air conditioning was not functioning
relaxing, clean very friendly staff,
only to stay a night after a flight new beds, air cooler, someone who speaks english
Price A common problem with budget Hotels--No plug for washbasin
the price not the easy to find.
It's quite far from Marseille. If you don't have a car, it won't be practical. But we didn't have a large budget, so it was really helpful for us.
the actual name of the hotel is Bonsai hotel no bathroom towel and no hang for the shower hose
Quiet (low season), reasonable price. No non-smoking rooms available. Cigarette smell very pronounced. Window could not be opened (room #1).
nothing Everything, poor staff, no clean sheets, bed wasn't made, i had to ask to be taken to the laundry room to get sheets and make the bed myself or go to any other hotel, all at the nice time of 11pm, our first night of trip. Staff were unhelpful about everything. A couple that was in reception with me had made a booking 2 weeks in advance and they had no record of it and were told to go to Marseille to get a hotel after receptionist started shouting at them. Highly Not Recommended!!
Staff were friendly. Room was not particularly clean - carpet and loo especially.
No breakfast included!
The only good thing was that there was a coffee dispenser in the reception. The walls were dirty. The shower was actually in the toilet (not in the bathroom) and not even seperated by a curtain. The bedroom was tiny and the beds had a plank of wood for a base. Finally, it is pretty difficult to find (we were coming from the airport).