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Chateau itself Meal is good but rather expensive
The Chateau is absolutely beautiful. The rooms were spaceous, clean and comfortable. Very nice bathrooms and decor in the room.
Dinner in the Hotel restaurant was well prepared and presented with an eye to detail and quality of ingredients. Very good.
The location and the food The interior was not as traditional as we had imagined it would be
Enjoyed Breakfast, the ambience was better in the morning then evening. Didn't like the renovation, too much of the history had been wiped out..
Excellent location; excellent meals
Best thing about it is also the worst. Lovely and secluded but also hard to get to and as Namur is innundated with taxis getting back in the evening was difficult. Also good value as we got a deal for 60 Euros for the night, probably not worth it at over 100.
The owner, cook, receptionist was very friendly, and always on hand to offer suggestions. Rate was good. Parking was a bit of a challenge; because although the hotel had parking available out back, it wasn't clear how to reach it. I parked in the public lot just over the street - which worked out fine.
Very nice old building which surprises with very modern interior and rooms. Rooms are large and very nicely fitted. Can't beat this hotel for value for money. Restaurant is superb. We had a great set dinner for only 30~40 Euros and quality was top! Nothing negative to report
Nice location No way near a 4 star hotel, too expensive, restaurant portions not enough to feed a small kid.
Not very much at all. See below. We feel the hotel and staff missed many opportunities. From the start we were not made to feel at all welcome as we were unable to drive the car to the door. Luggage had to be dragged over stones and the wheels were then broken. The reception desk was hidden and no-one available to welcome us. There was a dead tree at the base of the stairs where a welcoming reception desk could have been. Why the dead tree was covered in silly bits of paper which no-one would read was a mystery!! The room was fine, clean and comfortable. Dinner was served cold ( scallops) and with much delay, even though there were very few guests actually dining. The barman preferred to take a phone call in the middle of taking our drinks order. We thought that the face to face customer was the most important one. We were wrong.
The hotel is in a beautiful location. The reception when we arrived was good. The rooms are well appointed and the grounds are extensive. Bin hadn't been emptied in the bathroom. Not enough hot water in the morning. Times given to us for breakfast were wrong. Absolutely no signage or information to or in the hotel (including menus/breakfast times etc). No information on the surroundings or tourist information available. Service was slow in the bar. Hotel would be impossible to find without a gps.
Quiet and peaceful. Luxurious without being formal and stiff. We will stay there again.
Nice location Reservation issues. Check in issues. Poor understanding of parents with children
The location and the castle. Nice lounge and bar. Nice facilities for kids. The bathroom was not clean and water was not hot for taking a bath. The service in the restaurant was poor and the breakfast is definitely low standard
Environment and hotel are nice and quiet. Staff is friendly. Food is rather expensive.
Fabulous location, beautiful building well furnished. Staff very friendly excellent facilities and grounds that you can explore. Would not recommend the restaurant which is very expensive and yet feels like a cafe. Over 114 euros for a 2 course meal for 2 with wine and yet you only get a paper serviette!! It would appear the chef tries to produce gourmet food beyond his/her abilities. Avoid the lamb which was tasteless served on undercooked beans.
perfect natural surrounding the restaurant is closed on Monday, and we didn't know it in advande, couldn't find a restaurant if one has no car.
I liked the senary and the location very much. The people on reception were very friendly, however the people serving were not flexable at all. It was not possible to get anything to eat after 10 o'clock because we missed breakfast, and the only thing we could eat was lunch after 12 wich was a bbq. No sandwiches or what so ever. The waiters where i think a bit snobbish... see above...if you realy want to be an international hotel and not only a restaurant for the few from your neighborhood, you should instruct your servicestaff behind the bar and restaurant better. The only"normal"one was i think the manager there...
Location, interior and exterior decoration, scenery. The park needed maintenance, time between courses at the restaurant long, breakfast "refill" could be quicker and sharing a table with others in the morning was a little akward.
Dont think about the free shutel because timetable is useles
price, it cost me 20 euros in a taxi from the airport for a distance of approx 3 km as the shuttle bus works only in the morning and evening and I had to walk to the airport and back to get some food!!! their is a pisa delivery service which starts at 17:30 hours which is ok but a bit expensive
ideal hotel for a stopover
Cheap Extremely basic
Near airport The fact that I paid to leave my car but had to take a taxi to get back as there was no free shuttle service
Courteous services rendered by staff.
Location: 8 min from the airport by free shuttle bus, cleaning of room. 25 min waiting of the shuttle bus!!!
Privacy, Quiet Everything but the above.
Good hotel for reasonable price, next to Charleroi airport. Ideal for overnight if useing early Ryanair flights out of Charleroi Incompetent staff. Allways comfusing with taxi reservation to / from city / airport. Far away from downtown Charleroi, in the middle of nowhere
Staff attitude, quick transfer from and to airport. Problem to have a meal in the evening.
very convenient as it is located very close to the airport. Quick in and out, just for an early rise to catch the plane is perfect. very basic comfort, similar to F1
The hotel is very close to the airport. The staff is kind and helpful, rooms are quiet. The address of the hotel is difficult to be reached by private car even with a GPS navigator. The area where the hotel is located is still developping and presently rather desolate.
Friendly reception; clean and efficient; excellent bathroom/shower; easy parking. In common with most continental hotels, lack of tea-making facilities in room. Bar area too bright and totally lacking cosiness. Tricky to find from airport
Clean and service staff The hotel is 500 meters from the airport that could go away by feet but they managed to taxi you need to go and we must pay.
the room including the bathroom the bar and barsupply
Was near airport No menu for kids staff had no English,surprising considering location, order food from snack bar menu and @ $10.95 each and were handed small bad quality microwave dinners , bill soared from $130 to $240 for two room one night stay (food bill) , never again.
Great location,Friendly staff Ordered room with double bed,got 2 single beds
The room was nice, bed very comfortable. The shower was also very ok. But the location seems to be close, but you must take the shuttle to get there as it is pretty complicated to get there. I was staying in this hotel only for 1 night and I did not like that the administrator took a copy of my passport. He explained that it is due to a legislation in Belgium, which is not true. 4 days before I stayed in Brussels for several nights and nobody needed to take a copy of my passport.
Close to the airport, shuttle service
Location overlooking River Meuse, proximity to town centre, easy to find, excellent parking facility adjacent to hotel We were in rooms 20 and 22, good rooms but they (and the corridor0 had a continuous, 24h, quite loud hum, about 50Hz, probabably caused by the lift electrics and which may indicate a fault or potential fault. My wife found it difficulkt to sleep. Unfortunate, because otherwise the hotel was super.
bar area, terrace, location ,staff the rain!
reception of the guests was quite friendly compared to other hotels, the breakfast was a bit too expensive
Being a Sunday in November the hotel was very quiet so parking no problem (free). 10-15 minutes walk into town along the riverside very pleasant and good range of places to eat in old town even Sunday night! River view is very nice but did notice mosquito netting at the window and a notice showing various flying insects on display in our room, so wonder how nice it is during hot weather. Usual Ibis room fittings but fine for a stopover. Bed comfortable and good shower. Would like to have hot drink facility in room.
Easy walk into Dinant. Free parking.Good value. Very basic room appointments....reminded me of my college dorm. Riverside view was very scenic, however, on mild weather nights it can be very noisy as a terrace (with table tops and chairs) wraps around the first floor. A/C system did not work.
Convenient yet quiet location, parking nearby, great river view. Breakfast too expensive at 13 euros, we went to cafe 10 mins walk away.
Next to the river, very good shower We resented having to pay extra on arrival for a river view as they weren't very busy. No secure parking. Breakfast too expensive.
I thought it was a very nice and clean hotel. There was a draft from the window, so during the night it became very cold.
The location The standard of the food in the restaurant
The room was big and the location very convinient The matresses are a bit worn out
Nice, comfortable and clean room, good parking facilities, perfect location near the airport. Temperature in the room was higher than needed, no possibility to adjust it. Free wifi only in hotel lounge, should be free also in the room.
Closeby, good comfort
Facility for the airport Too expensive and no insonorisation
parking faility for the airport
very easy to find free parking the pure brekfast
An elegant hotel, with brilliant service, amenities, and the most comfortable beds in Europe...surely! The restaurant was good and the ambiance was very comfortable and invited you to stay in the hotel all day and all night. You had to stay in the hotel or face a €30 taxi fare (return) to anywhere. There is no shuttle, and the taxis are on a fixed price €15, so you must add €30 to the daily room price if you want to go to/from the airport or to/from Charleroi. There is nothing interesting that you can walk to from the hotel, so you have to take the taxis to go anywhere. The guest would benefit mightily from a free or even cheap bus/shuttle to/from Charleroi centre and the airport.
very clean. The room was great.
How nice the barman was to us, eventhough the kitchen was closed he prepared a plate of cheese. There were 2 bugs in the bed!!!!!!!!!!!!! And the beds were very uncomfortable.
We had breakfast in the room and it was excellent and fantastic value for money. The room was large and luxurious. The host was welcoming and very friendly. Very soft-spoken and unimposing. The switch between shower and bath taps was very stiff.
Great breakfast - though price not included with room. We stayed with baby and accidentally forgot a soft toy. They kindly hand delivered it to Brussels! Very nice staff indeed.
Lovely villa in a beautiful riverfront location on the Meusse. We had a grand view room with a large balcony overlooking the river. We had brought wine and enjoyed it on the balcony. The villa has that "going back in time" feeling. The area is spectacular, beautiful scenery and lovely old towns and villages. The nearby town of Namur definitely worth visiting. We were warmly greeted and as we arrived very hungry, the owner immediately phoned and made a reservation for us at a little gourmet restaurant that we walked to, just a couple of blocks down the road. We did pay separately for the quite extensive breakfast the next morning, but we enjoyed it very much. It is served in a beautiful sunroom overlooking the garden to the river. The shower, (which is a handshower) was not working, but we just used the big bathtub instead, which was perfectly fine.
The management were very good. Unobtrusive and helpful.The setting and style of the hotel is very good, reminicisient of a much more graceful age
Although we only stayed one night we found it to be absolutely delightful.
nice rooms and friendly staff, nice breakfast
it is situated right opposite a beautifull golf course the old fashioned bathroom and a very dated tv-screen
Breakfast was excellent. Location good but as it has no restaurant you need to drive to eat. The Italian restaurant recommended by the hotel was good but expensive with extremely slow service. The bedroom we stayed in could do with modernisation.
Very beautiful building and garden. Nice big rooms and very comfort beds. Nice bathroom. The breakfast is outstanding! Nothing.
Great room, great location. Serene atmosphere and the staff could not be more helpful. Very much enjoyed our stay there. Breakfast was expensive at 12 euro
Beautiful place in a beautiful location. We only stayed for one night but would have loved to stay for more. We will go back!
Good sized room, comfortable bed, pleasant staff Only had hand held shower
Very clean, friendly staff, excellent bathroom, lovely countryside around, quiet 12eur for breakfast is not cheap
we like the room,very big and comfortable,the breakfast,the place,the silence,gren colour of the grass. there is no elevator.
Peace and quite, great restoration job.
Friendly staff, very nice quiet environment near a small village. Spacious room. Enjoyed a quiet sit and read outside in the provided lawn chairs with cushions. Showerhead could only be mounted in a low position for sitting, so it was inconvenient to have a shower while standing up.
Wireless connection not working quite properly
Accueil charmant endroit calme et reposant plein de charme
The lady in charge was very customer friendly
Firendly hotel staff. Nice room and good shower. The bar was hardly ever attended by staff.
location good no food available on sunday night a bit isolated
Ease of parking, and room facilities No
Good service. Also liked the wooden decor very much, really nice. no
Park,sleep and Fly.Very Good.Even breakfast at 5 AM. Nothing
Restaurant staff friendly, good menu, good food, excellent wine. Free WiFi internet Shuttle service from airport atrocious - if I stay there again I will not use shuttle, would rather pay extra for taxi
Kindness of the personnel, possibility to have breakfast in very early morning (before 5 a.m.)
Food in the resturant
The receptionist was very nice and helpful. Good level of english . The room was comfortable. Good choice if you want to stay for a stop for charleroi airport. just the waiting for the taxi ... but i suppose is normal and is not necessary the hotel fault
What i like is the proximity of the hotel to the airport. The staff was really helpful. There's not restaurant around and the restaurant was close the day we was there.
Friendly staff, good clean room, three cozy restaurants to choose from in the neighborhood, free car parking, swimming pool, the calm and green surroundings. Breakfast wasn't comprehensive and was quite basic but fine. This hotel is not suitable for people without cars as access can be an issue. No mini-bar or room service. But, you can get all if you can walk down to the restaurant area which is on ground floor. The twin bed was having wheels I think. So it was moving every second you turn :). May be you can choose a king size bed for two to avoid this.
The breakfast service and the swimming pool The toilet in the room was defective
Reception was excellent, pleasant, helpful. Room was super, plenty of space, lovely views from the windows. We did not use the main restaurant, but the brasserie was fine. Swimming pool was too cold!
Reasonably nice view of lawn and tennis courts from the window. Parking convenient. Basically overrated at 4-star on website (hotel sign outside has three stars and even that is a bit generous). Reality disappointing after seeing attractive-looking pictures on website. Poor soundproofing in rooms, basic furniture, amenities etc and a rather empty, soulless atmosphere in public areas too.
Very comfortable room Breakfast overpriced. At 7.30am there was no one to deal with our departure and payment.
Inhouse restaurant and availble bar close by. Lovely swimming pool No particular bad points but the directions to find the hotel were rather 'vague'!
The hotel is in a good location. It is very convenient from the hotel by car to Ruines de Montaigle,Abbey of Maredsous,Railbike in Falaen,Dinant and Namur. The staff are very kind to provide all the travel information.The hotel is clean, breakfast is very good! My parents stayed in a twin room with two single beds which are extremly too small! My father who is slim even fell down to the ground from the bed during the night! I think the bed is 70cm. Uncomfortable. You cannot be relax in such a small bed. Suggest hotel change the beds to the standard size.
Ambience of hotel public areas and restaurant good. Recommend for overnight stay Room decor rather bland Restaurant over priced
Good selection of restaurants on 1 site. Decent staff. Clean and presentable and convenient. Rooms a bit basic, breakfast was poor with very limited selection.
Clean, comfortable rooms. Excetionally helpful staff.
It was comfortable, quiet and relaxing as a stopping iff point on the long journey from Italy. It was also excellent for an evening trip into the old town of Namur. As a disabled person, it was a long walk to the room.
The dinner we had for 11 persons was excellent
Close to the River with wonderful views yet close to town.Comfortable room. We would use again. We Thought that the Breakfast was overpriced for what was available.Next time we would opt out of the Breakfast.
the indoor swimming pool not always very clean (especially the bed cover)
Problems with Sauna
Hotel comfortable. Spacious rooms. Location is quiet and by the river. Ideal for travel by car. Hotel 25 minutes away from city centre by bus. I was there on business so we were provided with transport every morning and evening. Last bus is at 9.22. If you miss this, You have to phone a taxi - walking from city to hotel is out of the question - too far away.
The hotel has a nice feel, good for children, excelent location. Very price/ value. I booked the hotel because it has a swimming pool, we had 2 children with us. De pool water was simply ice cold. I complaint about it at the front desk and the manager but with no result , they said the water was always 28 ° I have a pool myself in LA but this temp. was way lower than 28. Everything else was nice, I go back to Dinant regulary but will be hasitating to believe the heathed pool story so I dont know if I will book this hotel.
Excellent service and proximity tothe airport
Personnel of the hotel is very friendly. Transfer to/from airport is provided
Friendly helpful staff and a clean and comfortable room very close to the airport.
The owner was extremely pleasant and hospitable. He wrote us out a day tour of Brussels on a map and gave us great information for being new to the area. Hotel was modern, clean, and rooms had plenty of space. Breakfast was great and you even get a taste of the famous Belgian chocolate right off the bat if desired.
We loved the hotel! The staff (I assume the owner of the hotel) was friendly and extremely helpful! We really appreciated the shuttle to the airport in the morning.
The close proximity of the Hotel South is its best feature as its only a 7 min. drive to Charleroi Airport. Really suited me as I was getting a 7 am flight the following morning. The hotel is run by the owner, a man. He drives a shuttle bus (7 seater) over and back to the airport. This same man also covered reception. No breakfast is available prior to 7am.There is nothing to do at this hotel, - just stay in your room which has a T.V. The small shop is a few steps away and has its door locked, access by ringing the door bell - I just thought the neighbourhood maybe bad. The free drive from the airport and back the following morning is the only selling point for me. Should add a new box to Q. 1 - Beside Airport. My reservation said breakfast would be 8 euros., but it did not say - there is no breakfast before 7 am. a buffet breakfast of juice etc could be easily organized.
This was a very pleasant surprise. Nice small hotel with plenty of individual service. Friendliest staff ever. Owner takes great pride in his establishment.
Very friendly helpfull staff. Excellent hotel for getting early flights from the Charleroi Airport.
Clean hotel and friendly staff. Free shuttle to airport was nice thing, because it's not so close to the airport as you can imagine while reading reviews. Internet was working via cable. Quiet place. So you get what is promised. No free Wifi. Some hot food would be nice in the morning.