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The staff were excelent, friendly and helpful. The dinner was also excellent in terms of cooking quality, choice and the very knowledgable wine waiter. I would go back to eat here. The location is quiet and the terrace and breakfast room could be great but are "tired" The rooms and the general decor are in need of serious refurbishment, my room had been recently repainted but in all seriousness the entire building needs a significant anount of money spending on it, much more than repainting. The location is good but this does not feel like a 3 star hotel despite the best efforts of the owners.
Fantastic location, excellent cuisine and service
Lovely hotel and very good value for money, close to town centre & everything within walking distance. The young couple who own the hotel were excellent hosts and very helpful with local information.
This hotel is being done up by its owners who want to make a go of the hotel. The decoration and fittings are not good yet, but they will be in time. The price reflected this. The hotel is in the centre of Nerac which is a beautiful old town on the Baise. Lovely restaurants by the river
Good value traditional small hotel in the lovely town of Nerac. Hotel owned by attentive young coupe who acquired it recently. Adjacent public parking. Nice breakfast in attractive dining room. Some may find the toilet and shower facilities a little quaint!
Breakfast is good. Staff is kind and helpful. Wi-Fi is terrible. Disconnections often occur.
Friendly, helpful and professional couple running the hotel. The rooms are being renovated and are beautifully furnished. Always a pleasure to stay and I'm already looking forward to my next overnighting at Henri IV.
Location is ideal in the country and peaceful and the welcome was charming. The food was nothing special apart from the starter
a peaceful location, easy to find,comfortable bed,good for late afternoon sunshine outside.... the welcome was awful,there was dry rot in the ceiling over the bed,dropping residue on to the bed.The charge for the digestive for myself & wife at 16 euros was disgraceful.The breakfast was very ordinary for the price and the bread was stale...the "owner " who served breakfast was not welcoming...compared with lots of logis we have stayed in on this holiday.We were glad to leave,clearly not a Logis of France which has a good reputation.
I liked the location and the atmosphere the L'Auberge has
Friendly arrival, Home cooking-simple. Basic but adequate room. Simple breakfast. Cheap overall. No other guests. Good view.
Well located hotel The breakfast was extremely poor for €6 a person. The room had a strange white powder falling on everything in the room all night. Spiders' webs all over the room. Cleanliness could have easily been improved.
Atmospheric on the Compestela Pilgrim's route, opposite Larresingle medieval villiage and Chateau. Good simple meals.
Secure parking and situation of Barbotan itself.
The communal areas were bright and airy and the fire in the lounge was a nice feature. Our bedroom was cleaned fantastically every day. The decor and furniture in the room is a little dated.
Accessability to town buy foot. Own secure carpark. Pleasant and very helpful staff, cleanliness of all rooms. Breakfast was minimal for the money. Croissant only available on request.
My daughter liked Shippy the dog, the swimming pool was lovely and the hotel was right in the town and next to the spa treatment centre. Very quiet and traffic free. The zombies going for their treatment at the spa every morning!! Summoned by the loud bell.
location, quietness, We couldn't get the hot water enough warm to take a bath and we caught a slight cold.
Excellent food available in the restaurant and the hotel's location k
country location, peaceful and quiet. secure car park. lovely small town,
Excellent location in the centre of a spa resort, convenient to all amenities Run down feel , evidence of poor maintainance in facilities, spartan rooms, very poor breakfast. Very low staffing levels.
Very peaceful place and complaisant people.
The wonderful greeting and help we had from the lady in charge . Was she the owner?We spoke little French and she spoke little English but we got on so well. Even sharing jokes when things got a bit muddled.We cannot praise her enough for making us feel so comfortable and welcome. Unfortunately we had to leave early on the day of our departure and did not have a chance to thank her personally, perhaps you can do that for us. Finding it. Our confirmation letter said 24 Avenue Des Thermes, Cazaubon. We drove round and round and asked several people who did not know and somehow we were directed to Barbotan Les Thermes.When we saw the hotel we thought it must be another hotel with a somilar name because it seemed a long way from Cazaubon. Fortunately it was the right hotel and Madame greeted us so very warmly.
Professional run hotel, no restaurent, but easy walk into town. Comfortable and well priced. Difficult to find on the map.
Excellent welcome from the staff who could not have been more welcoming and helpful. No
Relaxed atmosphere The price of the poor quality breakfast, which was only availble to be eaten in bedroom. We only ordered this once in view of our inital experence.
The location was very convenient. I did think it was marginal in terms of value for money when compared with other accommodation used on this holiday, Lack of air conditioning or even a fan on what was an extremely hot night.
Excellent location Nothing
Friendy staff, convenient location, bqasic but comfortable room
Excellent pool and pool garden. Friendly and efficient staff who like small children. Very good continental breakfast. No petty rules or officeous signs. The decor, carpets, lighting, furnishings, bathrooms are all tired, worn, rather shabby and outdated. It is like university student standard. It needs complete refurbishment. We think it maybe suits its normal clientel, but we need something fresher.
Friendly, bilingual, knowledgeable, helpful staff Could use a work over
The ambiance and owners, peaceful. Shower unit needs modernising
The staff were friendly and helpful when we asked for a fan. They spoke very good English which is a bonus when my French is not so good! The room was hot and had one small window. The bathroom had a shower over the bath hung up on the wall but there was no shower curtain. The rooms had had a revamp but this was just paint and new curtains. They need new bathroom suites and dressing tables. Despite this the room was clean.
The setting and the architecture of the hotel is like stepping back into the Middle Ages. The staff is very friendly and attentive. The restaurant at the hotel serves dishes and wines of the region that are cooked and served to perfection. Anyone coming to this region must experience this hotel as there are so few that rival The Chateau de Fources for service and the overall experience.
Wonderful place to stay. Excellent value for money. Friendly and helpful owners and staff.