Reviews for Fox in Cozumel
- All reviews 100%
Jul 23 2016
Pros: The representative was helpful under very disappointing circumstances.
Cons: Kayak had a reservation for 2, 7 passenger vans. When getting to the airport and the hot trailer of Fox rental car, we found that they do not rent vans. We were able to rent a very small car with poor air conditioning for 1 day, then the following day we were able to pick up a 15-passenger manual stick shift van. Don't know where they got this van, but Fox rentals is very limited in their automobiles. Very unhappy with the entire process. It took forever (2 1/2 hours) to get things straightened out. Never again will we use Kayak or Fox Car Rental.
Mar 1 2016
Cons: No one was at the airport nor was there at their office which was locked up and therefore I had to take a different companies car rental instead.
Feb 17 2016
The Rental That Wasn't There
Cons: The on-line info said that the counter for rental was in the terminal. It was three blocks away. My wife and I like the convenience of in-the-terminal rental. We had several pieces of luggage and "lugging" these around is not how we want to spend our time in paradise. Also, the price quoted on-line did not include $35/day mandatory Mexican insurance. We ended up using Avis that did have a counter in the terminal and cars immediately outside.
Jan 16 2016
Bait and Seitch
Cons: The car was quoted at one price and sold at triple the price