Reviews for Fox in Edinburgh
- All reviews 100%
Oct 14 2016
Pros: Good quality all around (car, cleanliness of car, upgrade on the spot, shuttle bus to airport)
Cons: The office was in a temporary barrack and that environment was a bit messy with no queueing and a general feeling of chaos. (but I was taken right good care of anyway)
Oct 13 2016
Kinda odd to find rental car office.
Cons: There really no directions to get to the parking lot / Fox rental car place, a bit of information goes a long way.
Sep 24 2016
I ended up canceling
Cons: The location for car rental was far off the airport grounds with no clear signage how to get there. It had a very back lot type feeling to it and the trailer where rental happened was full of agents trying to upsell. I spent an hour there before getting fed up and leaving. Apparently, the insurance I purchased through Kayak didn't apply to this rental and I was going to be charged for additional insurance. The agent says this happens all the time and that I would have to go back to Kayak and ask for my money back. Additionally, they had an insurance that didn't cover wheels and windshields which I found very odd. The agent explained that they actually weren't Fox, Fox is another car aggregator much like Kayak. I didn't catch the name of their company, but I don't recommend them. I got a bad feeling about the whole procedure and left. I do not recommend this company.
Sep 23 2016
Impossible to locate!
Cons: It took us twenty minutes to find the Fox/Easirent drop off location. There was not ONE sign on the site for Easirent or Fox. You had to enter the long term parking lot to find them! We only found them because we stopped at the nearby Holiday Inn and asked the lady at registration.