Reviews for Fox in Keflavik
- All reviews 100%
Sep 17 2016
Pros: The guy running the pickup was flexible and helped us out, despite fox rentals best efforts to stuff up the resevation
Cons: Fox rental does not book cars for customers based on availability . We could easily have been left stranded if it was not for the flexibility of people involved.
Sep 16 2016
Pros: Car was ready, clean in good conditions. Friendly staff. Good value.
Sep 13 2016
Waste of time
Cons: I booked this car a few hours before I needed to pick it up, received the confirmation instantly, went to the Fox Reykjavik airport car rental pick up, no one was there at 8am. Another lady had the same issue and called, the fox agent came 20 minutes later. He said that it takes at least to 24 hours to receive the car order and confirm, and that they have now cars for me. Very disappointing as I then had to drag luggage around to all of the offsite car rental offices and ask if they had cars available. I finally found one 3 hours and many lines later, but they required I book it online on my phone, while standing in front of them. Very strange system. I will not trust 3rd party booking agencies anymore as they do not communicate with the suppliers efficiently.
Sep 12 2016
Not in terminal
Pros: This local rental agency is perfectly fine, but their office is not in the terminal -- it is in a different location with most of the other agencies.