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The hotel staff was really friendly. There was free parking. The shower was excellent. The room was clean accept for the toiletseat. The pillows were awfull. The bed wasn't comfortable.
Rooms where newly fitted. Free internet in our package. Room was small. It is a business hotel for business travellers.
The room was fine and the bathroom seemed new but the shower was pretty small. Location is a bit out of town but handy for access. Restaurant did look very appealing - so we went into town for dinner.
very clean, functional rooms, good use of space comfortable beds
The hotel is not recommended for stays of more than a couple of days. The rooms are small and the wardrobe is tiny
Proximity to town centre
quiet and good located for our use.
The reception and bar staff were particularly helpful and friendly - this created a very nice atmosphere in the hotel. Bar food was very enjoyable. When we wanted a change from hotel food we couldn't find a restaurant within walking distance. While the bathroom was thoroughly cleaned, a little more attention to tidying our beds and room on the second morning would have added to our comfort.
Staff were very helpful
space and convenience
Nice hotel, good food, nice atmosphere, lots of space The cockeral at 05.00
Clean room, food in restaurant good, staff friendly, location for work Laundry service slow (27 hrs), Late breakfast start (7am too late)
distance between hotel and customer Smell, staff attention in restaurant
Friendly staff - as always - I have been staying there for years
We've spent 90 days traveling throughout 18 countries in Europe staying most nights in hotels for no more then one or two days at a time and Van der Valk was definately one of the better ones. So no real complaints. We've spent 90 days traveling throughout 18 countries in Europe staying most nights in hotels for no more then one or two days at a time and Van der Valk was definately one of the better ones. So no real complaints.
quiet and good value Breakfast roll not as fresh as last few times otherwise very good
We had a minor problem with our dinner, the main course was very dry and unpalletable as if left standing, it wasn't that busy! However to their credit when we made our concerns known the staff were courteous and professional, offering to replace our order with another choice or no charge for the offending items.
The rooms were beautifully refurbished especially the bathrooms. Super modern and luxurious
easy to find ,all embracing,good service unchanging over the years
NIce hotel with lots of character. Enclosed garden with terrace. Very noisy at night, due to passing by drunk students and cars, offloading vans and emptying garbage bins at 7:00 etc etc. Don't sleep at the back in room 42 or 43!
Location + breakfast Hotel staff in the morning was not so kind...
I was pleasantly surprised with the large room, the unexpected upgrade, the comfortable bed adn delicsious coffee. Great location. I thought it was great!
Room #4: capacious, luxurious, and a double jacuzzi tub! In addition, centralized location and access to the Internet. We felt we were staying at sophisticated hotel with a special kind of ambiance which met our needs for leisure and service
quality of staff, qualoity of room
I chose this hotel because I guessed, quite correctly, that instead of the insipid hotel standards it would have some local flavor. It does. Great environment. The atmosphere at breakfast deserves to be filmed.
The location was perfect for the two days we spend exploring Groningen. Any room facing the street should not be booked for a Saturday night. The street noise is non-stop practically until dawn.
The ambience and the traditional interior design of the hotel. It is also right in the middle of the city.
The food was fantastic! There was no lift and we had to ask personel to carry our bags
Combines the atmosphere of a small and romantic bed & breakfast with the quality and style of a high class hotel. Location is also very central..
Very professional and friendly staff.
Very central and clean hotel, with pleasant and helpful staff
Friendly staff, city centre walking distance, free parking during the weekend Had expected double bed in 'double room' contrary to 'twin room', did get twin beds next to each other
The large rooms and comfortable beds. The lack of an iron in the room and the high cost of the internet access.
Great breakfast buffet. Room was very large and comfortable. No fitness center.
It was nice, cosy, staff and food were good. No remarks.
location across from the hospital and close to the center Anonimous room
The rooms are large, airy and comfortable. The shower is excellent. The staff are very friendly. NH Hoteles know how to run hotels. No, guys - you're doing great!
our free upgrade was a great surprise and as a first time visitor really appreciated!
The view from the 7th floor over the city was nice I had booked a 2 persons room for 1 persons use but got a 1 person room. The rooms are very noise, you can hear everything happening on the hallway and the room next to you.
Good rooms. Windows are not soundproof, so the sound of traffic can be heard at night.
it was convenient to concert venue
Central location. Lack of safety deposit box in room.Lack of drink making facilities in room.Lack of soap rack in shower.
Breakfst is too expensive for the quality/variety of the meal offered
I did not like the atmosphere of the hotel. The room was very warm, there was no airconditioning and the windows hardly opened. The curtains were too short, so in the morning the room was much too bright to allow a good bedrest. Overall the building the hotel is situated in looks daunting. I was discomforted during my stay and would not go back to this hotel again.
My room on the top floor was quiet and had a nice view. Breakfast was very good. Free wireless internet. Shower drain was blocked.
more atmosfere, music and drink in the bar.
No big surprise with this Hôtel. A good price/quality ratios for NL, confortable rooms with simplist design. I recommand for business trip. I had to wait 20min for re-planishment breakfast buffet and actually add no time for. It was also a bit cold because of a very large wndow without double glass.
free tea/coffee service, great buffet breakfast
I like the convenient location of the hotel, it suits when visiting our daughter at the University Lack of parking facilties close by. I do not use valet parking services.
Good sized rooms. Great room service. Ideal location in town.
It is an excellent hotel at a good location, except for ... It is really ridiculous that WIFI is free in the lobby and that you have to pay for it in your room. Please change this policy NH hotels!!!
Good service, Friendly personnel. Excellent location.
nicely recently renovated hotel, nice bar/sitting area. Location is perfectly central
direct in the city for shopping night life etc excellent bit pricy
central location, nice ambience, breakfast -room too warm, no airco -two of our party independently had to wait too long [minutes] before the night porter opened the door
Friendly and welcoming staff in the reception. Clean and good looking rooms and lobby. Good childbed. Nothing at all - it was all recommendable
Willingness of staff to assist guests There were too few coat hangers in the wardrobe.
Nice, calm, quite and fiendly atmosphere No information about the hotel in the room
Extremely welcoming & helpful staff made the stay feel very relaxed and comfortable. Very well located for both train station and town centre.
Excellent service, very friendly staff, great location for visiting the beautiful city of Groningen
Free internet access, tea and coffee machine, friendly staff, use of bikes, room very clean and comfrotable, ideal location.
Clean, with helpful staff: a simple but nice breakfast: Internet available, printout from hotel staff very useful re. getting flights confirmed/getting e-tickets printed out/checking in poor water pressure -time to run bath long: Bacon at breakfast curled in bits, with scrambled eggs only, that were cool if late down....Rest fine!
Good breakfast, polite staff, excellent resturant next door (Baton Rouge)
Good breakfast Only 2 English speaking channels (BBC1/BBC2) on the TV.
Nice new bathrooms with tubs. Nice buffet breakfast with hot and cold entrees. Good, friendly service. Staff made suggestion to help us save money on parking.
Staffs were very kind. No refrigerator in the room
Location was fantastic, staff were very friendly, very comfortable room.
central position, bar, decor, coffee machines would like to be able to buy just small croissant or something for breakfast,rather then mortgage the house to pay for breakfast excess i dont really want
Good location and relaxed atmosphere They did not know about my booking!
Nice room, good bed and clean bathroom very poor internetconnection
The position, just in the center of the city The room was a bit cold
position in town
Very central, comfortable, older hotel with great modern bathrooms, and very helpful staff. Not a modern wi-fi type place, but I'd stay there again.
Comfortable, charming rooms right in the city center First room (215) was very loud, though luxurious (great bath). Asked and they happily moved us to a much quieter room (108), though this one was less luxurious. Could not quite hit the goldilocks, though very friendly staff and we appreciated their moving us so willingly.
Nice location in Groningen Centre, friendly personel. Poor water pressure in shower and bad WIFI connection.
Location, the classic style of the hotel, the breakfast, the comfort of the room, and the friendly staff.
Breakfast, location Hotel was so noisy (disco close to my room) that I had to change of room at midnight !! New room was a little bit better
Wonderful place to stay right in the center of Groningen. Most of the rooms overlook the Martinikerk in the Grotemarkt. The staff and location make it a great place to stay. Wifi did not work from the room...but did work in the lobby
nice relaxing area around, and nice close to City Groningen
Good facilities - pool, sauna etc. Quiet and relaxing
Lovely quiet location, comfortable, clean and quiet room Wireless internet could have been better but nothing major
Good reception. Efficient, personal. Very quiet location. The place to have a rest. Spacious, comfortable rooms. Everything works. Brasserie menu and execution is acceptable but not of the same standard as the rest.
The friendliness of the staff The menu in the dinning room for Dinner, is very limited and old fashioned. No choice for vegetarians. This is a big drawback as there are no other restaurants within walking distance.
Good position close to lake but easy 6km cycle into Groningen.Comfortable beds.Nice pool & free tennis courts. Kitchen closed at 9pm on Saturday night in high season even though the room information said room service was available til 10. We had to get in the car & go into city to eat, instead of a nice relaxing meal on terrace as planned.We would have eaten earlier if we'd known!
Very good and personal service. Quick and easy check-in/-out. Very good with several available bagage cart.
possibility of going to the spa
In very pleasant location , backs onto lakeside , Plenty of car parking . Large rooms , nice bar / terrace .
That it was perfect for getting my business done. Very efficient, operational and the staff promptly responded to any requests. The elevator which is way too slow and the fact that the bar downstairs was not open on Sunday evening. Also the complete lack of internet access in the rooms; although there is a computer downstairs (a very slow one).
Everything - particularly the free bikes The bar didn't seem to be open, but it was Easter weekend, so I'll let you off!!
The central location, its near to alot of coffee shops, restaurants and pubs. The hotel bar is not open untill four o clock.
- The location, good value for money - The double room was quite small. Couldn't even fully open the bathroom door because the bed was so close.
good location for town noisy front street (room overlooked this) - lots of blue bottles flying around hotel too
It has a nice location, the employers were nice and friendly and the hotel looked really nice. No noise issues (but perhaps we were lucky). The room was small (but really doable for a single night). The room itself didn't look quite as nice as the rest of the hotel.
Free bicycle No free internet
Location Bathroom was made of plastic!
It was reasonably priced, clean and friendly
We were very pleasantly surprised when arriving at this hotel! I booked it mainly for the location as we were travelling to the Moto GP in Assen and there wasn't much choice left. But this hotel is great - the rooms are spacious, clean and well decorated; the food is delicious and good value for money (pricey but you get alot); the surroundings are beautiful and there is plenty of room to sit outside and enjoy the sunshine with a drink. The staff are also very friendly and helpful. We enjoyed our stay very much and will use this hotel if visiting again. The location of the hotel is the only slight disadvantage as it is a bus journey from the train station and it is in the middle of the countryside, although public transport is so efficient that it was not a problem. Also one minor point - check your invoice when checking out as we were mistakenly charged for breakfast that we did not have but this was quickly amended without dispute.
Quiet room. Large room. Modern and well kept
Good room with excellent bathroom. Quiet and nice rural setting. Good restaurant.
Service of staff
Reception staff helpful providing accurate public transport details. Fry your own breakfast. Not ideal for solo traveller using public transport late at night. 1 bus an hour and would not stop at hotel. Had to walk half km back up road. Angle of windows in luxury block amplifies noise of rain.
The location and the staff.
More luxury than I expected for the price. Quiet yet conveniently located.
Our room was quiet, despite the hotel being on a busy road. The staff were helpful. The restaurant (lunch) was very good, with efficient service.
Excellent menu and standard of food was verygood No tea orcofein room
This hotel is not too far from the centre of the City and has a good view Nothing
precio-comfort 10 location 10 very very good staff nothing have been there many times all everytime 10
very friendly staff
very helpful hotel stuffs bed size--Two double beds means not one twin and one double. and restaurant-- waitress takes her time serving dinner. It took over two hours to finish. Changed the desert without notice. I was looking forward to see the desert on the menu since I never had it before.--, bit pricey.
The beds were very comfortable. The hotel offered free bikes for guests to use. I was charged an additional fee without my knowledge.
Fit for purpose, budget business style, three star hotel. No frills, plentiful parking. Expensive mini-bar & I didn't take up the 15 Euro breakfast.
The hotel is located conveniently close to the town of Groningen and still offers the advantage of staying in the countryside. The design is quite basic, but comfortable. The carpets in the corridors are indeed due to a change! Breakfast is quite nice in a spacy breakfast room. Friendly staff at the reception. Despite our request we were booked into a room which was facing the highways and the noise level is indeed quite high. Even with the window closed there is still a lot of noise in the night, so it seems impossible to sleep with an open window.
Hotel was very clean , room was lovely, great location, good facilities
Reception staff were particularly helpful and friendly. Brreakfast was nice but too expensive!
staff, location stairs, no ramps, somewhere hidden an elevator
Nothing special, but good value for money.
Friendly staff, beautiful old building, nicely designed room, good location with easy walk into the center of the historic part of Groningen
The atmosphere was very nice and relaxed. The staff were extremely accomodating, friendly, and helpful in any way they could be. The decor was also very beautiful and modern.
lovely big room, great location, helpful staff breakfast a bit expensive for limitted choice
Very friendly and helpful staff, large spacious room and lovely bathroom/shower outside noise comes easily into room from front of hotel
Situation;building;kindness of staff
pleasant helpful staff, clean nice rooms, basic stylish decor, comfortable beds, nice eating area, ear plugs a good touch, good location if noisy at night a little expensive for what was offered, parking, breakfast adds up tried to charge me more for extra bed than price on internet lack of sound proofing between rooms but ear plugs helped noisy area
Very nice room and good service, good bad and good breakfast Tv power button was broken and the tv was in a bad location, automatic lights in the bathroom and shower stay on for to long, the toilet is not isolated from the bedroom and nor is the shower, so room can get damp
Contemporary hotel on the verge of the old city centre - excellent location to get in and out of the city. Very welcoming staff and nice rooms. The bathrooms on the top floor seem older and less nice then the room itself and compared to the other floors (I stayed here earlier). Quite a lot of street noise - but that goes for every other hotel in the Groningen city center.
The staff was very friendly and extremely helpful. Our room was quiet, stylish, spacious and had very comfortable beds. There's a pleasant cafe for breakfast and light lunches, or to relax and read the paper over an excellent cup of coffee or a drink. The steps we had to negotiate after getting out of the lift. However, on arrival and departure the staff carried the suitcases, so it wasn't a real problem. The lighting in our room was too low.
I liked the old nicely restored room I didn´t have a hairdryer and I would have liked to make my own cup of coffee
A new hotel with a bit of style and class. Excellently appointed rooms, private balcony, large jacuzzi, good service and friendly staff.
The hotel was lovely, very relaxing, lovely staff and a very peaceful setting. Would really like to go back sometime. No
A very stylish and comfortable hotel set in open countryside. N/A
Well equiped modern hotel with touch of farm house (but completely rebuilt). Friendly staff. Good food. Romantic place for 2. Highly recommended.
The bathroom bedding quilt had stains on it
Beautiful room, friendly staff. Room not cleaned properly. Breakfast only at 8.30 and selection very poor. No hot breakfast. Hotel in a v small town