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Big and clean rooms, quiet, free wireless Internet, great location
Helpful staff. Could not get WiFi to work.
Good, generous breakfast before headed off hiking for 2 days. Staff not friendly at all. Also a dead mouse in the pool for over 3 days shows a lack of attention to detail! Torla is a great place but also a travelator for trekking tourism to the Pyrenees. Hotel Ordesa it seems does not have to engage with tourists to operate a successful hotel business. Would stay in another hotel closer to Torla next time.
the view and th way the hotel looks.the stuff. I didn't check first so... there is no one to blame . the spa was close during my visit
We liked the surroundings very much and the pool was nice. We also liked the breakfast buffet. We thought the staff, especially at the reception was not friendly. There was no greeting and we thought the staff was friendly to the Spanish guests but not to us. We felt quite unwelcome.
Beautiful location; comfortable hotel; good food.
good hotel with very good bedroom
Bad acoustics, ew heard every word spoken in the next room. Shower head broken
Location and standard of room were excellent
stuff is very helpful the bad is very poor
Friendly staff, clean and comfortable, good breakfast. Decorated with objects of interest.Well placed for Ordesa. Poor sound insulation vis a vis neighbouring room.
The location is excelent, the design of the hotel look pretty, the room was comfortable, the host were helpfull and the breakfast was good. we would like to stay more than one night
Excellent value for money, the hotel is very clean and the gardens are beautiful. Lovely position Its a pity they dont do evening meals (or they didn't the night we were there) but there are lots of restaurants in the town so it wasnt a problem
Good location Hotel is a bit run down, small room. Better room ventilation and sound insulation is recommended.
Value for money. Excellent location for mountain walks.More then helpful staf.
View of mountains, spacious room & bathroom, pleasant staff, lovely walled village with restaurants..
Friendly, comfortable, efficient,clean
Due to our bad habits, we prefer to have the TV in the bedroom rather than in the living room
Owners were very helpful - even dried our hiking boots after we got caught in a heavy rain storm.
This was a delightful find! It is far enough off the beaten track that it is a destination, probably not a one-night stopover. Yet we found our one night there to be a treat.
An superb hotel with very friendly staff set in a most beautiful area of the Pyrenees. Be aware that their is no restaurant at the hotel for evening meals but there are numerous restaurants located in the nearby village of Torla some 15 minutes walking distance.
The Hotel was clean comfortable and tidy with spacious rooms. The staff were very helpfull and tried their best to please us, making us feel very welcome. The food was good and adequate.
Very welcoming. Good view. Pleasant, helpful staff.
Most of all the owners were very kind, attentive, charming.The hotel's location is near Parc Ordesa. It's cosy, pleasant and fine atmospher hotel. Nothing.
the location is excellent, and the staff is amazing especially Anna! we had great time there!!!
The desk clerk spoke English and she was very polite, free guest computer access, nice continental breakfast served to us in the dining room, rooms and hotel very attractive, attention to detail in furnishings. Dining room allowed smoking, so we did not eat there for dinner.
The rooms are very nice and clean and the staff is perfect The continental breakfast is very poor and unattractive
General ambiance; general friendliness and helpfulness of the staff; excellent food; comfort of the room. Smoking was allowed in the dining room which made breakfast time especailly very unpleasant.
Seven (7) stars ******* service. Hotel staff very very friendly, always want to help. Large and comfortable rooms. Tasty breakfast.
Welcoming, spotless, well-equipped though simple, all in excellent condition. Food perfectly acceptable and all reasonably priced. Excellent secure garage. No
Good food, friendly helpful staff, clean and well maintained. Building work across the road very noisy
very nice as a start point for Pyrenees discovery. Hotel is cozy, clean. Breakfast can be improved: toasts and jam, croissons and cofe are not enough especially if you are going for a long track.
Attractive, very clean hotel, inside and out. Near Ordesa Park, well placed for excursions and walking. Staff extremely friendly and efficient. Food very good and reasonably priced. We have no criticism of this hotel.
Great place to stay to explore Parque Nacional de Ordesa. Pleasant town to walk around. The dinner was excellent None.
We’ve stayed in bedroom with sitting room, it was cozy, clean and nice decorated with view to the mountains. The restaurant was good value for money. The people were kind and helpful. No
The countryside location is superb but still easy walking distance from Broto & Oto; the rooms have a balcony with chairs to admire the panoramic views No evening meal on Sunday but plenty of restaurants to choose from in Broto
Helpful staff, fantastic landscape and the quiet. Walls between rooms a bit thin
The hotel was very noisy
stop for 1 night onlly dirty bathroom
Its location and price were pretty good. You can hear people talking in the other rooms even if they're not shouting.
The Location was excellent, plenty of walks and lots of restuarants to eat at. The manager was rude, he pretended he didn't understand english, and he overcharged us for our stay
Wonderful views of the Pyrenees from the balcony. Room faced east so we got the morning sun. Quiet surroundings, nice to be outside the town but only a short walk to shops. Room was clean and spacious. Parking available right in front of the hotel. Walls were thin. Could hear next door guest snoring. Fortunately there weren't too many noisy guests but it could have been a problem.
The place is very nice
the helpful and pleasant staff.the value for the money restuarant.the calm positoin of the hotel. no
Location with easy access to Ordesa National Park
Location - value and friendly reception. Excellent for Ordesa National Park
The room was large, clean, and had a minibar! All in a 1-2 star hotel. The staff was very helpful and freindly.
Location of hotel near to the National park 1. Staff not very approachable, a little "stand-off'ish", put this down to region of Spain? 2. Very few amenities in Broto (Resturants)
Easy to find, good location; very clean and comfortable; although staff did not speak english, this was not a problem; staff was very helpful; free wi-fi; breakfast only for 3 euros per person; refrigerator and hair dryier in the room. No shampoo in the bathroom.
The location is excellent. Our room was splendid, huge and pleasant, with a wonderful view. Everything's new and sparkling. The staff was friendly. We have asked for a late checkout, and we've got it without problems. Although they did not speak English, we have succeeded in understanding each other. The breakfast was too late, starting at 9:00, and it was was quite poor.
non freindly reception staff. no english or italian or german speeking staf which made communication impossible!!
Nicely decorated room. Comes with soap etc., even toothbrushes. Perhaps if I know more of the Spanish language, the hotel receptionist would be more friendlier.
Very nice hotel. Friendly stuff. Good location