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did not receive an air conditioned room as was expected and paid for.
The location is ideal, walking distance to the Chateau de Chenonceau. The staff was very friendly and helpful. The room was charming, comfortable, and very clean. Very relaxing stay. Perfect place to launch your visits to all the chateaux of the Loire.
Location The over priced menu
We had a warm and friendly welcome. The room was unique and very comfortable and, the hotel in a good location in order to explore the area.
Beautiful grounds and large comfortable room. Beautiful linen and furnishings. Great location and short walk into the center of the village and the chateau. Heard a dripping sound all night from the pipes or something in the walls?
Everything, and the food in their restaurant was magnificent Nothing
The location and the room The Internet didn't work in my room
The quiet + coziness.
A great hotel in a good location
Excellent accomodations, very clean and very attentive staff no
We liked the quietness of the place, the swimmingpool, the chateau itself, the proprietors and the type of other guests visiting. In my opinion, the mattresses were too soft or worn out.
Really a beautiful, serene location, absolutely gorgeous outdoor terrace, and great pool and tennis court. Beautiful grounds and a lovely small pub. We will be back many times!
The wanderful place (the Garden, the pool). no restaurant
Pool, tennis court, park, terrace The room and bathroom is very tatty and one was also infested with insects. Many other guests were surprised at the lack of restaurant caused partly by their Hotel Restaurant brochures!
Smell, Small rooms, Internet connection only at the Rezeption, breakfast Starts only at 8.00 A.M.
Quiet and lovely location in coutryside. Close to major Chateaus in Loire and excellent restaurants. Hooting of the owls late at night followed by the screech of its prey. Otherwise excellent.
Quiet and charming Nothing relevant
nice room, nice place, grand hotel. Far from the town
The rooms were large, clean and beautiful. We lived in a castle. Breakfast was ok. They didn't have lift, but we stay only for one night and it was ok. We have supper in a near village, because they didn't have restraunt in the hotel. Har to find on a road.
The surroundings The price of the breakfast is really too expensive. It should not be higher than 10 euros.
dinner was very good While it was May, the first night was rather cold as there was not heat in our room (even though I tried to turn on the radiator).
staff very helpfull shower had no curtain but otherwise excellent
Very close to the castle of Chenanceaux
The hotel was conveniently situated fro visiting the Chateau of Chenonceau and easy to find. The room was clean and comfortable and ecerything worked ok. At checkin there seemed to be some confusion about the allocation of our room. This was not explained to us. The restaurant was closed so we had to go into Chenonceaux to eat. At checkout the credit card machine did not have a connection and the reception staff could not make it work. Consequently we had to pay in cash which left us short of euros for the remainder of our journey home. The account showed my initial and address incorrectly. The receptionist was unable to change this in the computer and eventually had to erase it manually and write in the correct details. Again, there was no explanation or apology for any of this or any recognition of the problem.
Lovely situation, friendly efficient staff, restaurant served good value for money local food. Single beds were very narrow and so the overnight rest was not all it could have been.
restrant was good .room also was very clean. and staffs were very frendly
the quality of the reception and welcome. maybe breakfast can be included in the room rent
clerk at front desk very nice; room O.K. no heat first night; only given hair dryer after asked if available; could hear man snoring in next room first night
The hotel is convenient for Chenonceaux, being in the next village and it is easy to find. On checking in we were advised to make a reservation for dinner as the restaurant would be full. We were offered 8pm to 9pm and we said we would like 8.30. When we arrived for dinner (at 8.40, but well within the timeframe advised) we were told the service had finished at 8.30 and they would not provide us with a meal, meaning that we had to drive elsewhere to get a meal. There was hardly anyone in the restaurant so the line that we needed to book to get a table was not true.
The location was ideal for visiting the chateau.
The gardens were very beautiful, particularly liked to hear the running water at night. The position of the hotel could not be better for the chateau. Car parking facilities were fine. Very pleasant and relaxing dining room. Having to drag suit cases up to room - assistance would have been appreciated.
The staff was very friendly and the on site restaurant had very good food.
Good value and helpful staff . Restaurant was overated
The closeness to the Chenonceaux castle Small rooms, uncomfortable beds, old bathroom
The hotel has a lovely looking garden where you could have meals or coffee.
trevligt bemötande, trevlig restaurang, god mat för få vägguttag (el), väl enkelt badrum
Friendly helpful staff. Nice quiet room. Good parking facilities. Excellent location just a few minutes' walk from the Chateau de Chenonceaux.
The staff were friendly and we were grateful to be given an evening meal option in spite of our late arrival. The location was ideal. No
Comfortable bed and good food in restaurant. Bidet in bathroom. Unfortunately the very noisy bin lorry arrived at 6am. (Not the hotel's fault) Bath very small but made up for by good shower. (But needed a shower curtain.)
The diner was superb. The noise from the street.
Suite very confortable Staff a little bit "cold"
Best hotel in the town, good location in the city centre, magnificnet panorama over river Cher from rooms and the restaurant; excellent gourmet restaurant; newly furnished rooms with comfortable beds; large bathroom 90% of staff not speaking English at all and menu in the restaurant only in French so we had a troubles when ordering meal.. Restaurant opening hours limited - we arrived at 14.00 and it was already closed..
Nothing Outer door to room opened into the bathroom
It lies directly on the river Cher. The bedroom was fairly big and well-furnished with a flat-screen TV. Both the bedroom and the bathroom had big sliding windows. The corridors and stairs are dismal and have obviously not been refurbished for at least 30 - 40 years. The bath was grubby with grey stains and the bathroom in need of redecoration. The only 3-star thing about the hotel is the price.
Staff were very helpful and friendly. Great access to the village and beach opposite. Access into hotel - up steps and door opened outwards. Not a problem for someone who is fit but my husband has Parkinson's and carrying luggage in and out was difficult
good location, easy parking, surprisingly good restaurant,
Nice view for the window Staff shuold speak English better
Nice view on the river, good food in the restaurant Service in the restaurant - we waited 25 min until somebody took the order for drinks
clean comfortable room, big bathroom, very good restaurant no air conditioning, the hostess is too conceited
The room was clean and comfortable and the evening meals were excellent Not told price of aperitif and got a shock when the bill arrived.
Innovative designs and very unusual
Pierre was very friendly. Excellent continental breakfast. The room was spacious and comfortable. The bathroom sink and shower are open to the rest of the room while the toilet was in its own little private side closet near the room's entrance. Wi-fi worked well. It is out in the country, but it is a very short drive from Chateau de Chenonceau (15 minutes or so). Parking is easy and is plentifully available on the grounds. no complaints. We highly recommend.
Authentic rennovated farmhouse in quiet area near to vines. Very warm reception by owners. Accept animals. Confortable spacious bed and room. Excellent continental breakfast Difficult to locate without a GPS, no local signs to indicate the way
wonderful location in a working vineyard,beautifully restore bard conversion made for exceptional accommodation capped off with wonderful hospitlity from our hosts.
At breakfast we looked out of the window and watched the deer amongst the vines The room was cold when we arrived.a:because of exceptional weather conditions b: because its their first year of business and they did not know whether there would be any clients in winter so the heating was not fully effective until the next morning.