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Embassy Suites by Hilton Nashville South Cool Springs

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820 Crescent Centre Drive, Franklin, TN 37067, United States

+1 615 515 5151

$158+

Embassy Suites by Hilton Nashville South Cool Springs

Overview
Reviews
Photos
Map

Embassy Suites by Hilton Nashville South Cool Springs - Franklin - Building

Provided by Leonardo

Embassy Suites by Hilton Nashville South Cool Springs - Franklin - Bedroom

Provided by Leonardo

Embassy Suites by Hilton Nashville South Cool Springs - Franklin - Pool

Provided by Leonardo

Overall guest ratings

8.6/10 Excellent

Based on 623 reviews

Review highlights

Location

9.4
Wellness Area

8.9
Room

6.1
WiFi

2.9

Good to know

Spacious rooms

Nearby

About

The Embassy Suites Nashville - South/Cool Springs hotel is located near the Cool Springs Galleria Mall in the Cool Springs Corporate Centre only minutes from the antique shops in and around historic downtown Franklin, Tennessee. This full service upscale all-suite hotel is a short drive from the Brentwood, Tennessee business community and south of downtown Nashville. The many nearby attractions and points of interest include the Grand Ole Opry, Opry Mills Shopping Mall, Titans Stadium, the Country Music Hall of Fame, the Gaylord Entertainment Complex, Ryman Auditorium, the Wild Horse Saloon, the Saturn plant, the Parthenon, Vanderbilt University and Medical Center, the Frist Center for the Visual Arts, the Tennessee Performing Arts Center, Belle Meade Plantation, the Hermitage - home of Andrew Jackson and the Jack Daniel's Distillery. Guests of the Embassy Suites Nashville - South/Cool Springs hotel stay in spacious two-room suites and receive a complimentary cooked-to-order breakfast, a nightly Manager's Reception and high-speed Internet access.

Hilton

Amenities

Parking
Complimentary breakfast
Fitness center
Pets allowed on request. Charges may apply.
Facilities for Disabled Guests
ATM on-site
Business center
Internet
Wi-Fi
Gift shop
Laundry service
Meeting/Banquet facilities
Room service
Hot tub
Indoor pool
No smoking
Restaurant
Bar/Lounge
Express check out
Air-conditioned
24 Hour Front Desk
Safe
Sauna
Storage available
Laundry facilities
Kitchen/Kitchenette
Wedding services

Guest Reviews

All Reviews

Families

Couples

Business

Solo

Overall Rating

8.6 Excellent

Based on 623 reviews

Location

9.4

Wellness Area

8.9

Breakfast

8.8

Service

8.3

Room

6.1

WiFi

2.9

Overall Rating

8.8 Excellent

Based on 342 reviews

Location

9.5

Breakfast

8.7

Service

8.0

Food

7.6

Cleanliness

6.7

Comfort

6.5

Room

5.5

Pool

5.0

Overall Rating

8.6 Excellent

Based on 180 reviews

Location

8.9

Breakfast

8.8

Service

8.4

Value for money

6.9

Room

5.9

Overall Rating

8.3 Excellent

Based on 56 reviews

Breakfast

9.0

Service

8.2

Room

5.6

Overall Rating

8.7 Excellent

Based on 43 reviews

Breakfast

9.0

Room

6.2

Recent Reviews

All reviews
Positive
Neutral
Negative

Find reviews that mention:

great staff

free breakfast

decent breakfast buffet

franklin

omelets and pancakes

snacks and drinks

indoor pool

great place to stay

happy hour

nice hotel

smoking room

order breakfast

happy hour daily

breakfast was awesome

pay for parking

2.0

Pros: Breakfast was tasty. Location near interstate convenient, bed comfy

Cons: Reserved accessible room with a rollin shower, didn't get it. Check-in at 4pm very inconvenient. Toilet paper in the toilet when we came in! Food poisoning from Caesar salad from room service (6 bouts of diarrhea the next day of a road trip). Terrible!!

Reviewed Jul 2017

review from
4.0

Pros: What I liked best about this hotel was the sitting area in the room allowing you to watch TV without actually being in the bedroom. The free full buffet breakfast was nice

Cons: The pool was extremely small , The beds in the room were full size not queen size mattresses, The hotel charged my card in error, The location is very secluded, My shower head did not work, the bathroom was outdated

Reviewed Jul 2017

review from
10.0

Pros: suite.

Cons: no.

Reviewed Jul 2017

review from
10.0

Pros: Best included breakfast I've ever had at a hotel.

Reviewed Jul 2017

review from
10.0

Pros: Cleanliness

Cons: No

Reviewed Jun 2017

review from
6.0

Pros: Complimentary parking, wifi (which disnr work wirh any od my devices), breakfast buffet as well as tge manager's social

Cons: Customer service. I called for extra pillows and blankets and the front desk person was rude and unfriendly.

Reviewed Apr 2017

review from
10.0

Pros: Very quiet area, breakfast was excellent.

Reviewed Mar 2017

review from
10.0

Pros: Cleanliness and amenities!

Cons: A little disappointed in the hors devours offered at the Manager's Reception. I've stayed at a number of Embassy Suites and the reception food is always wonderful.

Reviewed Mar 2017

review from
5.0

Pros: Free breakfast was very good !!

Cons: Almost 3 hours late to check into our room . Shower wouldn't drain . Hair in my bed .

Reviewed Mar 2017

review from
10.0

Pros: Very friendly staff Hotel bar with good food

Reviewed Mar 2017

review from
10.0

Pros: Soft bed and great breakfast!!

Cons: No

Reviewed Jan 2017

review from
10.0

Pros: Best hotel in Nashville area. Fantastic free breakfast with made to order omelets and waffles. Staff is great. Room very comfortable.

Cons: No, it's my favorite hotel.

Reviewed Nov 2016

review from

10.0

Pros: suite.

Cons: no.

Reviewed Jul 2017

review from
10.0

Pros: Best included breakfast I've ever had at a hotel.

Reviewed Jul 2017

review from
10.0

Pros: Cleanliness

Cons: No

Reviewed Jun 2017

review from
10.0

Pros: Very quiet area, breakfast was excellent.

Reviewed Mar 2017

review from
10.0

Pros: Cleanliness and amenities!

Cons: A little disappointed in the hors devours offered at the Manager's Reception. I've stayed at a number of Embassy Suites and the reception food is always wonderful.

Reviewed Mar 2017

review from
10.0

Pros: Very friendly staff Hotel bar with good food

Reviewed Mar 2017

review from
10.0

Pros: Soft bed and great breakfast!!

Cons: No

Reviewed Jan 2017

review from
10.0

Pros: Best hotel in Nashville area. Fantastic free breakfast with made to order omelets and waffles. Staff is great. Room very comfortable.

Cons: No, it's my favorite hotel.

Reviewed Nov 2016

review from

2.0

Pros: Breakfast was tasty. Location near interstate convenient, bed comfy

Cons: Reserved accessible room with a rollin shower, didn't get it. Check-in at 4pm very inconvenient. Toilet paper in the toilet when we came in! Food poisoning from Caesar salad from room service (6 bouts of diarrhea the next day of a road trip). Terrible!!

Reviewed Jul 2017

review from
4.0

Pros: What I liked best about this hotel was the sitting area in the room allowing you to watch TV without actually being in the bedroom. The free full buffet breakfast was nice

Cons: The pool was extremely small , The beds in the room were full size not queen size mattresses, The hotel charged my card in error, The location is very secluded, My shower head did not work, the bathroom was outdated

Reviewed Jul 2017

review from
6.0

Pros: Complimentary parking, wifi (which disnr work wirh any od my devices), breakfast buffet as well as tge manager's social

Cons: Customer service. I called for extra pillows and blankets and the front desk person was rude and unfriendly.

Reviewed Apr 2017

review from
5.0

Pros: Free breakfast was very good !!

Cons: Almost 3 hours late to check into our room . Shower wouldn't drain . Hair in my bed .

Reviewed Mar 2017

review from

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