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rooms are clean , fresh and large in size the unavialablity of airconditioning..and it was little hot..hotel staff did supply us with fans ..that was nice from thier side
located near train station hotel is located in a neighbourhood where too many drunks hangout during night. hotel management would if possible take necessary action to least avoid having drunks / junkies in vicinity of hotel (500 sq.m around hotel). Hotel room interior is good but not well maintained, the room we stayed had a missing lamp shade, water was leaking from shower outlet. The swipe cards we received for room didn't work on first attempt, corridors do not have intercom, hence I had to leave luggage at door of room & go all the way to reception to have the swipe cards fixed.
room size & facilities Breakfast buffet excellent only 1 small pillow provided on beds swimming pool not very warm
I like to stay at this hotel when I come to visit friends. It is convenient for transport links and is only a short walk to the city centre. It is comfortable and the staff have always been helpful and pleasant.
location is great Hotel Staff + service are not good
good price, good place to visit the city between business trip price for WLan too expensive. Nowadays, it should be free in such hotels category
Convient to town center and transportation The bed pillow was poor.
reception very good. big room. clean and good location
location is excellent ovar all is good hotell
good breakfast buffet, very nice staff, very helpful with answering of questions, location is great to get to a lot of areas in town.
Friendly staff and good facilities in the room. Curtains were too light and did not keep out early morning sunlight.
Staff wonderful...location super, we took a corner room which was had a fantastic, view. Everything was just swell
near station , nice welcome , small but adequate room , close to old town for restaurants etc
Friendly helpful staff, excellent room, good breakfast and very secure parking.
Central, easy access by car, plus secure parking......very friendly, bood breakfast, nice personal gifts. Front rooms suffer from external noise, and even rooms facing Park. fpr extra charge can also be noisey.
location is very convenient for town centre. Rooms were comfortable and clean and the breakfast was vry good. The staff were very courteous and helpful. no lounge and very limited publc seating area
Very clean, modern, centrally located If you had a room that faced the street, there was street traffic since the hotel is so centrally located.
It's a lovely hotel and we enjoyed our stay. I can confirm the remarks on the noise of the front rooms and the cushons.
Fantastic location ,great breakfast,clean rooms ,friendly staff ,would stay again in a heart beat ,,beautiful town Nothing bad to say
One of the best hotels we stayed in. I would recommend this hotel to everyone. The restaurant is expensive, but here are plenty of choices around.
Quiet & comfortable
We ahd horrible rooms on arrival since you booking.com have taken the old rooms that have not been renovated and you should not be allowed to dupe customers in this way. The hotel was nice enough to change the rooms
Everything was perfect: courteous, helpful staff with just the right attitude, gorgeous clean pool, delicious breakfast and dinner. Loved every minute. Never mind the cost...just do it!
I loved everything...the service, room, facilities. I will always stay in the Columbi Hotel when in Freiburg. Just wished they had more locations. The pillows were too soft.
Staff & location are the best
All of the staff made us feel extremely welcome, and nothing was too much trouble for them. The entrance lobby and restaurants are extremely elegant.
Wonderfully traditional 5-star (though in a 50 year old building), and you can feel the sense of pride in its history and role in the community (definitely a "tradition" for a certain age, here). Staff is professional and well-trained, and very friendly, not stuffy. My room was very large, and nicely appointed. The bar is fun -- very old school, with a wonderful, classic bartender, fireplace, cheesy 70's slow tunes (but a very talented pianist, as well). Perfect location...simple enough to reach by car, but right on the edge of the pedestrian city center, with shops right outside the door. No internet access at all in rooms. This was a big surprise. Free wi-fi only in the lobby area. Business center has one computer with printer. No fax or copier, though the front desk staff was happy to help. Mediocre bath/shower combo. I was in the "Residenz" annex, which means entering the front lobby, ascending one floor, walking down a long corridor, and ascending again. Not terribly convenient, and could be made much easier with independent external access. Finally, couldn't cool the room down (AC seems to have been shut off for the winter).
Staff were extremely helpful, especially in walking with me to my car and guiding me to the hotel, as it is very difficult to reach by car, especially when the Munsterplatz is full of market stalls and shoppers. The room (#53) was large and overlooked the Munsterplatz.
The location of the hotel, the helpful staff, and the very comfortable rooms. Difficulty getting to the hotel which is in the pedestrian zone. Even with GPS and hotel's instructions as to how to get to the hotel, it was not easy to find. In the older parts of cities with pedestrian zones, the streets can be very confusing. However, that would not prevent me from either recommending the hotel or in staying there again. Just a cautionary note.
Staff were really friendly and location by the church was perfect. Room was also very comforable and loved the huge bed.
The breakfast and the dinner were excellent. The staff was very pleasant and helpful, the room in the corner was clean. There is the garage, but it’s better to reserve it in advance Describe in booking.com how to reach the hotel by car, when there is the market in the square. Was very difficult.
the beakfast was excelent not accessible by car and distant from the parking place
Great location by the old church plaza. There can be some city noise at night.
The ole fashin styled furnitures, breakfast and the environment of the hotel . The reception of the hotel was the different place from rooms.
The old world ambience and location, and the friendly attitude of the staff were my favorite points. I was very disappointed with the poor functioning of the internet connection from my room.
location is perfect, on the Catedral square; the building is charming; food is very good; personnel very kind; room was excellent for 2 adults and 2 children.
hotel staff and the help for everything that we received
Room was very comfortable and staff very friendly. Also, had free coffee and tea in reception area
Housekeeping was fabulous. She was very warm and did a thorough job. I stayed at a five star hotel in Munich and the housekeeping in that luxury hotel could not hold a candle next to hotel am rathus'. Location was also perfet. Bed was very comfortable. I found the lack of curtains a bit of a put off. The shower stall was in the bedroom and the window faces other rooms (yes... I could see the occupants in the room). The room curtains were the sheer type that are completely see through if you turn on the lights in the room. So showering at night was quite the experience
The staff were extremely helpful and friendly. Breakfast was good. They have DVD players in the rooms with a great selection of movies at no charge. A great idea as it was a Sunday, cold and raining when we were there. Everything is closed on Sundays. They also offer free internet, which every hotel should have. We give this hotel a 10 out of 10. The only down side is that it is fairly hard to find as it is in the pedestrian section of town but very handy to everything and totally worth while.
friendly staff, wonderful food, very clean hotel, perfect location bed too hard, could use more pillows in room, extra blankets in the room, many other hotels have extras in the cabinets.
Hotel is right down town... great location! Very hard to find.
It's proximity to attractions in the city and to the station
Very centrally located, reduced parking rates, DVDs available at reception free of charge Breakfast selection was not very big (but sufficient).
Very comfortable spot, centrally located in Freiburg, excellent breakfast, pleasant staff, enjoyed use of computer in lobby, music and movie availability, tea and coffee and treats throughout the day. nothing!!
This hotel is in a lovely part of town - very central. Rooms were extremely well kept and clean and a good size. Breakfast was enjoyable and quite substatial. We had no view from our room. We looked onto a tiny court yard and straight into someones office window.
Excellent location (although surprising how noisy a pedestrian street can be at night), comfortable bed, good breakfast, very helpful staff.
Very central, located just off the main Kaiser Joseph Strasse, literally 2 mins from the main thoroughfare. Walking distance 10 mins from Hauptbahnhof. Rooms were excellent, especially for the price, and staff were friendly to people who hit the town running and didn't get in until 5am. Nothing
It was reasonable price and quite central just walking distance to munster area.comforatble nice hotel none
It was cosy and comfortable
The hotel staff is very friendly and helpful. Location is excellent and room is large Room design is old-fashioned, there is no A/C and being on the 1st floor with open window all night long does not feel safe.
rooms so tiny also the bathroom
All the staff were pleasant and helpful at all times. The breakfast room was well presented and there was a good choice of buffet. Bedroom was comfortable and the decor well considered. We like this being an independent hotel; it is free of international corporate identity. Whilst the location is both central and relatively quiet, the immediate street setting is not particularly attractive in a very attractive town.The room could be a bit stuffy, even though the window was openable. The room was a little small, if our stay was to be longer than a couple of days.
Hotel staff very friendly, rooms are nice, breakfast is good
Central place,Room was good.
Convenient location, good room rate, v friendly and helpful staff, excellent breakfast.
Breakfast staff were attentive and reception staff helpful The rooms are a little smaller than we would have liked. Some noise transmission in the night from neighbouring room
The proximity to the railway station. To allow early checkin. I was allowed to go to the room only at 3PM.
another nice stay...
Being right over the city train tracks, it's too noisy to have the window open, which kept it too hot....
Right by the train, bus and tram. Shuttle to Basel airport 25 m away. Comfortable and spacious rooms. The free city ticket for transportation is a plus. Slow Wi-Fi.if want better WiFi 8€/day. Lower category hotels offer free high speed Wi-Fi.
Room was new and comfortable. Price was too high and the front desk refused to negotiate. I had to book online while standing in the hotel...they wouldn't even lower it to match.
Location, close to the station, and the underground parking facility.
nearness to transport links and the town itself.
Conveniently placed near the station and close to centre. Very good breakfast
Courtesy of staff. Quality of breakfast.
Very good location, near the city center and the railway station. The upper level rooms are calm and have a nice view. You get a free bus/tram ticket during the period of your stay, which can be very handy. I would mainly recommend this hotel for business trips and not for touristic stays. The parking and the breakfast are not free of charge, the room rates seemed quite high (a late reservation was made). The hotel building and the rooms might need some refreshment. The business double room is quite small, but otherwise satisfactory.
very nice hotel, excellent location and very freindly staff
clean and quiet. The location is perfect, just in between of the historical center and train station. The staffs were very friendly. It's a little bit pricey but all the services and the room were worthwhile.
This is a really nice hotel, environmentally friendly, clean, centrally located, lovely breakfast - all reasons we have returned several times. The attention to detail makes this hotel stand out compared to others we have visited.
I love the bars there...and the staf very nice... Nooo bad points.was the beast...
Staff could not have been more helpful. Location was good, with easy walking access to the city
Very friendly staff. Good buffet at breakfast. Excellent restaurant recommendation to new place tucked away we would not have found from guides. Eco-friendly. Convenient location for pedestrianised area and station. Would definitely return.
Good hotel, short walk to centre of town, parking available on premises, mini bar in room.
Clean, spacious rooms, great location. Amazing staff. The staff was the best. The gym facilities Should be larger.
couldnt have asked for anything more- great value, great hotel, great location
Frozen Strawberry Daiquiri
Central location, well informed staff. The directions given on the website to reach the hotel, was not very clear. We had a bit of a problem to reach the hotel.
Pleasant room, good breakfast.
Our clean, basically furnished rooms looked directly out over the north face of the beautiful pink-stoned medieval Munster and down on a colorful farmers market, with food and flower stalls -- a great treat in the mornings. Despite vendors setting up quite early (before 6 a.m. on a Saturday), we didn't hear a peep. The hotel is situated over a popular restaurant, and we entered through the restaurant's front door, though later learned of a side entrance just for hotel guests. The breakfast was very nice, and we enjoyed forelle blau and other local dishes one night in the Hotel Rappen's restaurant. The Munsterplatz is located in the center of the pedestrian zone, but we were able to enter it directly behind the church to drop off bags. Parking is in a public lot 3 or so blocks away, but there is a discount offered to guests. The shower was tiny, and my husband bang himself on the swing-out doors several times. There was no way to vent the small bathroom after a shower except opening the window, where pigeons were often roosting.
Staff were very friendly and helpful. Location was superb. Would definately stay here again.
We had no hot water in our hotel for the final two days of our stay. I reported this and was assured it would be fixed. It wasn'T. Nobody informed us what the situation was. Thankfully there was anpther bathroom on the landing outside the room we were staying in.
Wonderful location, friendly and helpful staff N/A
An interesting, traditional hotel in a prime location in the market square immediately next to the Munster in Freiburg The striking of the hours and quarter-hours by the Munster bells does not allow deep sleep
The location of the hotel was ideal, and the staff were helpful and well organised.
Loved the central location, but a bedroom overlooking the market square can be a little noisy if you have your window open. The early erection of market stalls and the chiming of the Munster clock can be a problem. However, the hotel's facilities and food overcome niggles like noise.
Friendliness of the staff.
A friendly traditional hotel near the main railway station in a quiet road. There was no problem leaving our bags when we arrived early. Reception helped carry our bags up to the 4th floor (no lift). Just that there's no lift, though reception was helpful in doing the carrying. A little expensive compared with other hotels we stayed in with similar facilities and similar-sized room.
Very good breakfast. Very clean room. Good service. An elevator/lift for luggage would be an additional improvement.
A very pleasant modern hotel in an older building, very conveniently located for the railway station and Freiburg's historic city centre
Friendly helpful staff in a genuine family run hotel
Very friendly staff and helpful They did not have my reservation but was able to give me a room
Convenient to Old Freiburg, easy walking. Well appointed for a city hotel. Breakfast was good. It was noisy, there was not convenient parking, the pillows were awful
Comfortable and good location. Good breakfast. Website misleading in that this hotel accepts American Express but refused when I was paying on checkout. No lift and we were on the fourth floor.
Great location, good breakfast buffet, bright room, friendly staff.
The hotel staff was excellent. We had many questions and they were very gracious with us. Very helpful. Could use a lift and a new computer
The staff were great, really friendly & very helpful. The bathroom was a bit small.
clean room, exellent staff, good breakfast
Central locatation,pleasant staff,good breakfast,free internet. The lighting in the room could have been brighter and better placed.
Excellent location with good parking. Staff very helpful
Nicer than three stars!! A completely enjoyable stay!
The staff were polite, patient and warm and very helpful giving information about facilities in the city. The breakfast buffet was delicious.
Staff was very helpful with directions, parking procedure, and overall checking in/out. The parking facility was very convenient. The included breakfast was very nice. The location at the edge of the walking area in Freiburg was perfect.
good central location. staff very helpful.room clean and of good size. breakfast choice limited
This place is very good. The room was very spacious and clean. The best shower I had (water pressure). The breakfast was ok.
Very good hotel, in the city centre. Quiet very comfortable spacious room and bathroom. Breakfast was excellent. The recepton staff were very friendly and helpful.
The free Internet in my room was the deciding factor for me. But it turned out that everything is good about the hotel except for the bad view.
Very nice hotel. Excellent breakfast. Convenient to the old part of Freiberg. It was a very modern business hotel for a touristy trip to the Black Forest. Not geared for tourists wanting some local ambiance. More our fault than theirs.
It is very convenient, right in the centre between the train station and the old town, both stone's throw away. A small hiccup is the high tech room phone which was not working; did not bother to request change of phone, which if done, pretty sure hotel staff would have obliged.
Excellent breakfast buffer, proximity to downtown and train station. No free internet in the room. Room was too hot.
Very nice well-designed and appointed room with plenty of space. A little overpriced.
Good location of the hotel, comfort, friendli personal. Especially - waitress at the breakfast in the restaurant and young women at the reception. Nothing
The meal in the hotel restaurant
Very welcoming, good location
The fact that it was central and functional. No complaints.
breakfast was excellent, with its variety and the quality of the food the bathroom was not very well constructed, the ceiling was shoddy, the showercurtain was make-shift, the towl hanger was coming off the wall.
Quiet and convenient location. Good breakfast buffet.
clean, comfortable, good location
the breakfast is very good, and the people at the front desk are very nice and helpful!
Very convenient. Close to railway station. Quiet
The hotel was very central and the room was very clean, well-appointed and comfortable. Excellent for a three-star hotel. The staff spoke English and went out of their way to be helpful and welcoming.
Minerva has the best breakfast that I've found during my vocations in Germany (Münster, Köln, Heidelberg, Freiburg and München) and Italy (Venice, Firenze and Rome)
Good position. Very helpful and pleasant staff with excellent English. Breakfast fantastic.
Cosy hotel, located in a quiet side street, less than a 2 minutu walk from the main station. Great breakfast buffet, and free wifi.
The ambiance of the establishment was superb, combined wih the friendliness of the staff and the breakfasts, we could fault nothing.
staff, breakfast, character of building's architecture wish parking was closer and hotel-owned and free, but in center city that is not always possible. Not a major issue tho.
Staff was very nice. The location is great. Had a hard time getting internet connections to work.
Some of the staff were very pleasant and helpful, not all however. The location was very central. Small uninviting room. Carpet badly stained. Heating did not work first night so room was very cold. They did try to fix this the second night. Altogether a disappointing experience especially considering price.
Good location but that was about it Internet services are poor at best
Amazing hotel in a lovely city with an excellent location and breakfast! Everything was wonderful!
The location is lovely, we had a balcony which was nice to sit out on and the staff were very nice and a lovely breakfast buffet. The only thing was the floor in our room was very squeaky which got to be very annoying!