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Found my granddaughter sleeping on a bare sofa bed at 1130 pm. Apparently they ask for linen and was told they don't have anymore. I insisted that they provide linen for health issue. Very poor costumer service
Room was very nice for what we paid Continental Breakfast options were horrible toast and butter ...
The price Rooms are dirty and dated. Furniture and carpets have huge stains. The other room had roaches.
The gentleman at the front desk when we arrived had ezcelent customers service. Although, I should have been leery when my 9 year old asked if he loved there and he chuckled with a rapid no way. Lack of attention to cleanliness.I paid the extra money to stay in a safe, clean gotten...I got motel 6 quality in a room.
The bed was clean. If you are a single guy looking to say during the week for work its ok. I would not take my family. Hotel is outdated, Room had old carpet, bed and furniture are oldee. Tons of people smoking marijuana outside. Lots of shady characters walking around the parking lot.
Staff at front desk was friendly. Room was good size. Price was good for one night in a good location. Only one roll of toilet paper in the bathroom. They didn't provide you with a password for the free wifi on there own.
Loved the front desk staff! Comfortable beds and clean room. Great security staff! I felt very safe even when late at night. Wonderful location! I will definitely be staying there again when in Fresno, guaranteed! It is a bit outdated. Could use a renovation but that's just my vanity. All facilities were very clean and I was very comfortable during my entire stay.
I did not like anything about this place. As soon as we walked in there was a huge cockroach. We walked to the bathroom and we found more cockroach. The breakfast was super small and the waffles were cold.
I think my thermostat was broken so it was a bit chilly, but other than that it was great!
Very nice for a small amount of money
It was so unexpectedly nice! Especially for the money I paid, I was pleasantly surprised. Will definitely return! Loved the fridge and microwave, also. Could benefit from deeper bath tubs but that's about it!
No protein at breakfast.
Extremely quiet. Very....very clean. It appears to be a brand new facility it was so clean. Room for breakfast is too small! Ended up eating our breakfast in the lobby area because not enough table/chair space.
Helpful staff, nice room at a good price. location was on our route to local national park.
Cleanliness, Hotel staff
What I loved About our room was the face bowl outside of the bathroom so my wife could put on her makeup, or comb her hair while I take a shower in the other room without fogging up the mirror. The Decor of the room was very tasteful colorful and beautiful. The breakfast was not continental but a full size breakfast. The staff was excellent on the night shift and dayshift will stay again and recommend this hotel to my friends The pool was laughable it look like a watering hole big enough for 3 to 5 people to get in and be crowded
It was well kept, the service is great, gives everything I need at a reasonable price and a good location. I'll be coming back None of the pillows were sufficient. Too hard. I forgot to bring my own, which I usually do, but wonder if BW could think about a variety of different pillow sizes.
The giant room, bed and TV with cable. Nothing really
Amazingly clean and well appointed. A lot of noise coming from the room above.
One of the cleanest hotels we have stayed at. The breakfast more than met our expectations and the staff was very friendly. The bed was hard, like really hard. And the pillows were just as bad. Looked fluffy on the bed but flat once in use.
The area around the hotel (parking lot, grounds) was well maintained. The hotel was quiet and had an easy lay out. The nearby freeway noise was pretty loud at night, and it isn't the easiest to find unless you're using a map or GPS.
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Everything this place is amazing and I definetly recommend it to anyone who's looking to book in Fresno, the staff was very welcoming the room was perfect just how it shows on the pictures. Everything was perfect I wouldn't change anything about it
Very comfortable. Friendly staff. Quiet location.
Generous size in my queen suite. Bed was wonderfully appointed. Halls need new carpet.
The staff was very friendly and accommodating. The rooms were spotless and very functional. No!
location sound insulation of the room
Friendly staff and large home-like room. Bed seamed small for a queen, it squeaked terribly. We arrived on a rainy night and the walkways to the rooms are not covered. One of the walkways had a large puddle about 3' deep and our feet and luggage got wet.
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Quiet, plenty of parking, helpful staff. Room was booked and confirmed as a nonsmoking room. The room STUNK when we walked in with an overpowering deodorizer/ air freshener that was plugged in and on high. The smell was overbearing. When unplugged, the room stunk like cigarette smoke.