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The room was your normal style hotel room with nothing extravagant, but very pleasant. The breakfast room was beautiful, and the breakfast itself delicious. The staff was also friendly and helpful.
It was convenient to the company we were going to see, and we found the staff helpful and the rooms fine.
The restaurant was very, very good. Gourmet chef(s).... A+ No mini-fridge in the room (there was a place for one but it was 'missing')
Breakfast After driving for more than 4hrs we reached at half past midnight and we were struggling for more than 45mins to get in as door was locked. We did say that we would reach around midnight on Friday. Luckily, one resident came out and helped us and also called as we didn't speak German. The guy on night duty came and told us our name wasn't on his list..but we were given two rooms fortunately.
Internet access. Small, old fashion room. Quality of mattress and pillow is very disappointing. Vry small bath room with limited luxery. Mini bar is empty.
personel was very friendly
ease of parking
The Staff where very helpful. The rooms where clean and comfortable. The location in the city was central. The food was fantastic. We had a very pleasant 3 day stay.
Location of the hotel. Evening meal was excellent
Excellent location; good restaurant facilities Lack of air conditioning/fan/adequate ventilation
quiet & nice place bathroom - na adequate basin
The location was good, the staff was nice (even though they don't speak anything but French). Most of times no one was at the reception desk and our room keys were left at anybody's reach. Poor breakfast choice (French croissants less delicious than expected).
Location Price, tydiness, room ameneties
Breakfast buffet is a little bit poor compared with the extra you are charged
Worn out hotel in strong need of refurbishment! Smelly!
Helpfull when you arrive very late. Old hotel, the room needs a total make-over, especially the bath room. Breakfast is a joke, 1 croissant per person and only one type of bread and no big choice to put on the bread.
Simple charm & communicating family room. Breakfast not included & very leaky shower.
Room wasn't clean and staff did speak only French (very difficult to understand each other), breakfast was very basic and expensive for what it offered (8 euros). No lift.
Frienldy family run hotel. Was very clean and a good breakfast. The room was quite small for 4 of us sharing, (2 x adults and 2 x children) but fine for a short while.
Friendliness of the staff
We liked the personality of the owner, the easy and coosy way of dealing with us as guests - all in all - very nice. All though, i´m a smoker myself, we didn´t like, that you were allowed to smoke in the diningroom...!!!
Not all the hotel staff were polite
Modern, spacious rooms. Excellent, friendly service. Superb cuisine.
Our stay at the hotel was relaxing and problem free. The service was excellent, everybody was friendly and helpful.
Beautiful hotel; friendly, english-speaking staff; room/beds/bathroom new and very clean; Safe, well-lighted parking. Be sure to eat dinner in the restaurant and include breakfast with your room. We had a great stay;plan to return; telling our friends.
Spacious and nicely decorated rooms, fresh and varied breakfast; friendly and helpful staff; lovely and quiet surrounding; nearby small and very beautiful old town Gengenbach.
Excellent accommodation. Booked a double bedroom an given luxury suite. Good restaurant and wery friendly staff. Quiet location.
The hotel has good location, lovely and delicious restaurant. We got nice and big room, very clean and confortable. The staff was friendly and helpful.
Excellent hotel, Good sized rooms,Excellent Menu for evening meal. Good breakfast spread. Ideal stop over when heading South or returning North.
Beautiful exterior and interior, lovely large room-extremely clean! Gorgeous location, comfortable beds, nice breakfast and delicious suppers at the restaurant. A friendly staff, traditional ambiance, and a very pleasant stay, highly recommended. Hotel/Room guide and comment form not avaliable in English. Breakfast room a little difficult to locate.
Location was excellent for our purposes, hotel was clean and reasonably comfortable. No noise. Friendly service We had some difficullties in the restaurant to be understood!
We stayed 4 nights and ate in the restaurant every evening. The food was fantastic, I would recommend the saddle of lamb but everything we ate was good. Good variety at the breakfast buffet and eggs cooked to order. Spacious room and bathroom and great decor throughout the hotel. Friendly welcome and had a great stay. Pillows! I like ones that provide a bit of support, not fluff up about your ears. This can be a common problem in Europe.
service,food,staff,the view and the area very calme
The friendliness of the staff, the luxurious breakfast buffet and the spacious room make this hotel really an excellent choice for the family trip in the Black Forest The only minor thing is maybe the restaurant. It is good, but a bit slow.
Very welcoming; lovely village location; first rate room. Both breakfast and evening meal were excellent. Service for first evening meal was a little slow.
Very comfortable room for 3 peaople. Located in a residential area, very nice after staying in 3 weeks of cities and tourist areas. Good breakfast. The staff was fabulous. Did whatever they could to make the stay pleasant. We actually stayed in a guest house locate about 1 1/2 blocks from the hotel. Really was not a big deal, just a surprise. No lift
nice place, calm, friendly welcome, good family food. We stayed there already 3 years ago but will come back again in the future. I should say no.
The staff Nothing
Great staff, comfortable room.
I liked very much the friendliness and service oriented nature of the staff. The rooms were clean, good size, quiet location with great air. The restaurant was very good as well.
Smoothness of the operation. One of the beds where making a lot of noise.
Very large clean and nice room with an awesome breakfast buffet Water pressure from the shower was extremely low
The staff was very friendly and very helpful. the cleanliness of the hotel was outstanding and the overall price ws great.
Free Internet, big room, good service, easy and free parking
the restaurant was closed
Breakfast was ok. Old hotel, no a/c, Bad neighborhood
food, staff, comfortable accommodation...
Good sized, quiet room. Good choice of hot and cold food for buffet breakfast. Parking limited to approx 10 spaces.
Location was excellent, close to the Market Square Items such as soap etc were not replaced each day
Great territorry, the lake, it's a very romentic place. It's a pitty I stayed there alone.
The place is charming and quiet, surrundings great for kids but not the facilities (restaurant) Very difficult to share with people if you do not speak any german... Menu is in German only and no effort is made to help you out
What a delight this hotel is. We were staying on an overnight to break the trip from Switzerland to Champagne. The room and the bathroom were huge and included a balcony. Within the grounds they have a lake and rowboats available, add to this Horses, Goats, Pheasants and acres of land to wander around and it has to be our best stopover yet. This would be a wonderful hotel on which to base a stay and explore the Shwarzwald.
The restaurant is excellent. The lake and petting zoo are nice, I'm sure this is a wonderful place to stay in summer. Staff were friendly and helpful. Our top floor room was very spacious. It's a little far away from the town & train station, so would be best to stay here if you have a car. (Cabs were spendy.) Breakfast was a bit sparse compared to other hotels.
The setting was beautiful and the staff were friendly. The room was also very nice and clean. We would definitely like to come back.
good value, lovely location, room overlooking lake was lovely restarant bit rushed
Mature couple travelling in Germany. One night stay. We liked this hotel very much. On arrival, the outdoor eating area was well populated with locals. Delightful grounds with lake and animals, such as ducks, 2 black swans, emus, chickens, a small horse, alpacas, horses in their stables etc. all very well looked-after.
Wonderful grounds! We didn't expect it to be so beautiful. The restaurant was excellent, even for vegetarians (the Pfifferlinge pancake was delicious). The room wasn't too hot even in the very hot weather. Lovely to have a bath as well as a shower. We didn't want to leave and wished we had booked for more than one night. No lift to room.
absolutely amazing, food was excellent, prices cheap, the pond and all the farm animals were great. we expected a small local cheap looking bed and breakfast and we were suprised with the best place weve stayed
Without exception all the staff were very pleasant, efficient and extremely helpful at all times. The hotel and the location are wondefully relaxing being amonst trees with it's own lake and a variety of resident animals. The food and service was excellent making my stay a pleasure. Nothing serious but the hotel does host a number of relatively large functions and is popular with non-residents which can (and did) result in parking issues and the restaurant often being fully booked.