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The decor, the service, the food and the room comfort.
Special experience to stay in an old castle. The value you get for the money paid was not what you can expect for the same price somewhere else. The bathrooms were pretty old and there was mildew on the walls. However the experience to stay in an old castle was special, but expensive compared to the other hotels we stayed in during our holiday in Portugal.
Architecture of the hotel, room, pool, breakfast Ambient in the dining room (musique like in the church)
We were surprised that an hotel could perform at all with the small level of activity that we encountered during our stay. It may be that the Hotel lives off tours and that the guests were out for the evening that we spent there. Service is helpful but a stay in an apparently empty hotel is not exciting. Thanks for your interest. J.E.Triay
nice setting, helpful staff. it needs a face lift. rooms small, furniture worn and the a/c wasn't effective ( working at all) in the 97 degree temperature. Dinner was ok but nothing to write home about.
Nice pool outside. As well I liked the old furnitures and decorations in the alleys. Bathroom was with marble and was not so comfortable as modern bathrooms.
historic value and history
Our only stay at a Castle-Pousada, on our 21 day trip. If we could've afforded it, we would have stayed at more. Because we felt almost like a king and queen... Service superb! No
Staff helpful Not easy to get to by Car as signs to Pousada are incorrect unless walking. Large car trapped in narrow streets when there is a much safer and better route not identified at Estremoz or on the Sat Nav
Best thing, the situation, within the city walls, nice views, nicely kept garden. The 5 stars rating is misleading as one expects 5 stars facilities and service. The room was too small, without a single chair to seat down, and only a tiny window, placed too high to allow to see the beautiful view. Tasteless decoration.
The peace and quiet, the quality of the establishment and attention to detail all made for a perfect short stay, the next visit will be for a longer period.
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Staff friendliness, calm and relaxing location, served food and wine list. Garden equipment needs maintenance, restaurant menu variety and wine list presentation.
I liked the peace and quiet and the staff being friendly.
The grounds and facilities of the hotel were beautiful. The rooms are simple but quite adequate. The one English-speaking staff person was extremely helpful and went out of her way to help us several times during our stay. Breakfast was lovely and ample. Nice to have restaurant on premises since hotel is in rural area. Dinner was very good the one night we ate there. No late night/overnight desk personnel so not clear what would happen in case of emergency. Not accessible without car.
The place, a small alentejo rural museum
Facilities are very nice and look brand new, decorated with very good taste. Extraordinary service. Location is a downside (small village with no attractions, not that close to Estremoz), but this is compensated with the wonderful facility. Indispensable to have a car.
It was a lovely relaxing place.
Very quiet Unable to have food at lunch time. Quality of dinner was disappointing
A really charmy and cozy hotel very well preserved and maintaining the original architectural lines, making it a good place for a coupple of days in the countryside, to recharge batteries and enjoy the peaceful sun. The staff were very professional and thoughtful with us during all stay.
Everything was perfect, We advise you to go there nothing to write
Clean hotel, friendly front desk staff - very helpful and they let our dog stay without a problem. The food was the worst we had eaten in years but the friendliness of the staff meant we didn't complain.
food and staff parking
Lovely hotel in a beautiful location. Breakfast included and good. Rooms clean, spacious and nicely decorated. Dinner (extra) superb.
I suggest improve the breakfast.
The swimming pool was nice, and the hotel is beautiful
The chance to visit historic Portugal and taste the local food and wines. We had business in Ponte de Sor and this was an ideal location. They were/are having problems with credit cards and we needed to withdraw cash from a machine which had a limit and this required me to make 2 trips to the machine.
I did like the attention of staff and the quality of meals.
The confort was good, the breakfast it was very good too, but small in diet options ( soja milk for vegetarian for example). It's is a very good place to relax! For a 4 star hotel the swiming pool was not in very good conditions of cleanliness, and the frigobar in the room was empty, it is not normal...
Really nice staff and very quite hotel.
Nice place, with good conditions A bit far from a city
the staff were excellent and extremely helpful and this was the highlight of the stay at the hotel. nothing- everything was very good
Good price, excellent service
friendly staff, price very reasonable the bed was too hard
English spoken. Quiet rural setting. Made it easy to tour countryside. Handy to main roads No
General cleanliness, adequate equipment, good bar, good breakfast, polite and service-oriented personnel. The minibar prices are too expensive.
pleasant atmosphere, calm after hard drive, good restaurant.
Very nice hotel and wonderfull breakfast, the best I meet during the holiday. Nothing
Helpful staff. The restaurant had excellent service and decor. The price was quite good considering. However the choice was limited to stone at the table cooked meat. SHower did not work so I had to take a bath instead.
The place is really out of this world. Very peaceful, beautiful surrounding, very large and well decorated bedrooms; staff is just magnificent. Will certainly repeat the experience. The swimming pool was also very very nice. Nothing
The peace and serenity cannot be fully expressed in words, one MUST experience it for oneself. Our wonderful helper was a blessing, she could not do enough for us and is an asset to the hotel. Breakfast was not over done but was quite enjoyable in its simplicity...instead of LOTS of stuff they had good quality jams, cheeses, breads...I would stay here again without a doubt. The bed was a little short. I think if the hotel offered some simple catering services it would be an added bonus, since the town of Fronteira lacks restaurant options.
The facilities were fantastic; the hosts were just great and the food (breakfast) was really delicious. We would definitely go back. And a perfect location for exploring the surrounding historic villages.
We really enjoyed our stay here. The hosts were very friendly and welcoming, making us coffee on arrival and lighting a log fire for us in the lounge which we had to ourselves as we were the only guests at the time. Our room had a lovely four-poster bed with a beautiful view over the countryside. Breakfast was very good, with lots of local produce to try. All in all we couldn't fault this rural hotel.
I liked the quiet & lack of other guests & the size of the apartment with dogs