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Lovely hotel set in a superb location very helpful friendly staff
Good restaurant, large room Bad smell (stale water / drains) from the bathroom. Room quite cold and noisy
Clean, comfortable, good-sized room; excellent food although relatively expensive. Attractive countryside; hotel well-positioned at one end of Langscheid village - relatively quiet, easy parking.
Silence of the room at nights Internet was charged and expensive
friendly staff, terrific breakfast, very spacious rooms, great sauna and pool facilities. Also convenient and central location. The bathroom decor - a 1980's brown - starts to look a bit dated now.
The staff were very friendly and accomodating
everything reception should have been better informed regarding tv in rooms as we wanted to watch the football, we tried to find somewhere outside the hotel to watch it with no luck on returning to the hotel by chance we discovered the game on the premiere channel this is not a complaint just for future british guests who love football !
Room was very nice, staff was very helpful. Pool was not heated so it was a little cold
The staff where very freindly and helpful No Complaints, I will be back in Hamm in Sept and I look forward to staying at your hotel, I will also bring others along.
The staff were very pleasant and forthcoming,I especially liked the restaurant,the variety for the breakfast buffet was good and the staff again were very helpful. I think that it was a bit over the top to be asking for payment for the Sky T.v that was available in the hotel.
Big room, restaurants and shops in walking distance! <5 min walk no coffee maker available at the room
Excellent location right near the city centre. Having to pay separately for parking. Previously when I used this hotel parking was free.
friendliness of staff, reception area spacious and welcoming. bedrooms and corridors very smokey, this reflected in the curtains and decor, a great pity, otherwise we would stay again, if we would recommend we would point this out.
The major part of the hotel is undergoing refurbishment but the staff were extremely helpful and eager to please despite the inconvenience of temporary facilities.
Whilst the breakfast availability was excellent, the restaurent selection was very provincial They came to clean the rooms too early (0930) and expected you out by then, we were harrassed on both mornings
walking The beds asked for double they pushed two singles together.Lovely location but for older couples very quiet and lots of clinics in the town .It looked like its the place Germans go to pass away.
Central in Bad Sassendorf, walkable to shops and spa. Good restaurant. Excellant breakfast. Currently (Jan 2010) being refurbished. Once complete should be very good.
Room comfort and breakfast quality. Wi-Fi system was not working well but thanks to helpful staff after a few hours the problem was solved.
great Spa and Sauna center restaurant area was a bit smelly
The staff was very helpfull and friendly. The sport facilities are excellent. Restaurant very good.
Comfortable and spacious rooms. Wireless internat in every room free of charge.
The design and layout of the hotel and it's facilities made it easy to use. The staff were very accomoding and cheerful and went out of their way to assist us. The hotel is also of a modern vintage and disign.
It was nice, although we stayied just one night, we enjoyied it. Room was big and clean, no complains about it.
We stayed here for lond weekend and it's a perfect place for relaxing, enjoying the facilities and surroundings view. Nice food for breakfast and dinner, very helpfull staff.The room design is bit outdated however it's clean and comfort.
Polite, and helpful staff. Excellent facilities and resturant
The service and food was the normal good standards of Dorint Resorts Things to do and see are to far from the hotel;the furniture and decor were substandard to other Dorint Resorts I have stayed at.
Very friendly staff (particularly on reception) ; WIFI available. No
friendly staff, clean room, excellent breakfast evening buffet is minor
The location Hotel perhaps in need of updating and hiding the brutalist concrete design of the 60's
Beautiful surroundings. Good food. Friendly helpful staff and relaxing spa area. Clean room with forest views. No tea or coffee making facilities in the room
Good facilities allround
Nice hotel, good rooms, swiming pool, gym, quite hotel, excelent breakfast. Nothing
Third time we stayed at this hotel, we'll definitely come again.
The female cook (at breakfast) was exceptionally friendly and helpful no
It was clean and calm. There were no spare blanket and cushion
pretty new place. Good spacious rooms. Stayed here 1 night on the way home. Village not much, outside hotel hardly a place where you can eat or just sit and have a bear.
breakfast was excellent!!!!
The staff was very friendly and helpful. Excellent beds.
Do not take any notice of the outside of the hotel..... it was and is a lovely hotel. The staff are very friendly and trusting, they advised us to stay in the older part of the hotel because although the rooms were quite as nice as the others, it was cooler!!! She was right especially in 35 degree heat!! Fantastic location - straight through the 'wall' and walk into town approx 10 mins. Breakfast very adequate...... lovely. Would stay again.
Felt comfortable , the staff were very helpfull No coffee facilities in room & no bath only shower in room
Convenient location. Quiet rooms. Spacious breakfast area. Soap was not replenished, even after we reported it to reception.
The surroundings were very peaceful and quiet and the hotel was quiet. They did not have the facility to pay by credit card as their machine had broken down and we had to pay in cash
Very near to the historical city centre. We liked the breakfast. Small room but comfortable. No.
Closeness to town centre, and easy access
Nice friendly staff. Good breakfast. Free parking. Close to city center – 10 minutes walk. The hotel had free internet (WLAN) in the reception (not in rooms), but it did only work occasionally.
The Hotel staff were excellent and I thoroughly enjoyed my stay - shall certainly recommend it. Many thanks for contributing to a great holiday No
Good parking facilities, very close to town without having to navigate inner road system; hotel owner very helpful and friendly. Used by bus trip but would not consider this to be a major negative.
Sunday night was band night and it was very noisy. Other guests in the bar were very noisy plus it was so hot that you had to open the windows to try to cool t5he room accentuating the noise & traffic problem. No aircon available or fan offered. Temp 30+ cent.On a cooler week day it might have been better.
The hotel was ok...but The staff was not friendly at all. We were a total of 6 people and on Jan. 1St. (New Year's Day) when we tried to use the facilities for dinner, we were informed that everything was closed and that we needed to go out if we wanted to eat. This was quite a surprise because we were there with children and we were not informed in advanced about this, we could not believe this from a 4 star hotel!...TOO Bad!
the friendliness of the personnel the noise of the traffic around the hotel, rooms overheated , no airco
The hotel was excellent. Very clean, friendly staff, great location. Paying for the hotel car park per day of our stay!!
Quiet, perfect setting Internet was not for free. In the description there would be free access to internet, but that is not true. It is free access to a provider. Ok, I was offered a coupon but that is probably limited in time or money. I simply don't want all these doings. Free internet should be free.
Nice and cousy hotel. Not really close to the center, but very comfortable. Staff is polite and available. Prices could be lower, considering the location of the hotel
Quiet, clean, well treated No free internet
The hotel is spotlessly clean and tidy with good parking and friendly staff. The large rooms are comfortable and nice grounds to the hotel. The location on a retail park with Ikea, McDonalds and other stores many put some people off, but it was easy to find and the location was never a problem for us, far from it. Nice American Diner walking distance away for great breakfasts and dinner. The charge for 1 small dog in the room at €10 per night is a little high, especially as she slept in a fabric kennel, would have been better declared in advance.
easy to find, large rooms, confortable bed
when I arrive in the Hotel the roon was not available, then me and my friend had to sleep in just one roon, instead of two that I had requested!
friendly staff road noise
The initial welcome was friendly and the staff we met during the rest of our stay were cheerful and helpful.
Pleasant staff and friendly atmosphere. Room was clean and in line with specs.