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situation - easy to find, easy to walk around the city Parking was tight and limited
Clean, comfortable (air conditioned). close to centre Could hear traffic early in morning
No Or limited english spoken
we were visiting vineyards,it was very central for easy access. no
A great room for families. Plenty of space for parents and two children, even with their own beds.
The central location was first class and the underground parking a real bonus (although at an extra cost). The staff were extremely helpful.
Central Position Creaking floors, noisy plumbing, very small bathroom. Overall, just not a 4 star hotel
Room was very nice, good toilitries that I needed and slippers for sore feet. Internet access was very valuable. Hotel very central and great value for money. Staff made no effort to be friendly whatsoever.
The fact that it was so central and easy to find Room service was poor - dinner delivered cold!
Great town location, very central and great for exploring the Rioja wine region. Breakfast included would have been even better
The jacuzzi and the breakfast and the central atrium seating area. Also view across the bridge.
I liked location very much. It is excellent location for exploring Logrono. The breakfast was spot on with quality food served. I liked everything.
Location was perfect for a visiting the old part and the tapas bars. The staff were very helpful and spoke good english. The secure car park was very useful as we were tavelling to the ferry with much luggage. The hotel was quite a walk to the modern shopping area. Even though the car park was secure you needed a member of staff to ensure you manoeuvred safely into a parking place
The staff was very nice. I accidentally book the room of the wrong night. They did not have any more rooms at the same rate so I had to take a junior suite. The suite I felt was overpriced for the quality of the room, but all in all it was not a bad experience. No free parking for guests.
The room was amazing, and we were in town during the fiesta de san mateo an experience everyone should try at least once. The whole town shuts down and partys.
They kindly repaired my boots!!
A lady (staff) in the restaurant
The hotel was very welcoming, bright and new. The rooms were good and the sauna and jacuzzi were a nice extra. The situation of the hotel is good overlooking the river, park and mountains. Most of the staff were very helpful especially as we do not speak Spanish. It would be nice to have coffee/tea making facilities in the room but I think that is mainly in England.
the room was nice, the spa area with sauna and jacuzzi was great. the staff was incredibly rude and wasn't shy to openly make fun of non-spanish speaking guests, not only about us, but other foreign visitors as well. we have never felt that unwelcome ever anywhere else.
The room was very modern and clean. The restaurant and cafe were very nice with good wine
very clean and comfortable easy to get to our places we wanted to be no coffee facilities in room and vending coffee yuk
The location was excellent for the town. Good to have garage facilites on site and fairly easy access. Clean, modern and pleasant hotel. Very efficient receptionist. We weren't told cost of breakfast nor any info about it in our oom. So didn't eat at hotel. Room was quite small.
the location was excellent and on the doorstop of the historic centre with plenty of shops,restaurants and bars. the service in the restaurant at breakfast was appalling. Also the cold food and bread on the buffet was not replenished when it ran out. We also waited 20-25 mins for the hot food to be replaced and in the end we and several other guest decided we could not wait any longer for this. On checking out we explained this and were charged for continental breakfast only.
Staff were extremely friendly and helpful!
Central, comfortable, clean When first checking in, hotel staff (a guy) was abrupt and surly, not very welcoming at all
it is central the rooms were very dark and cold
Situated directly on the camino de Santiago, easy to find The gentleman at reception acted very surprised that two women with backpacks showed up in his lobby and seemed skeptical that we had a reservation.
poor dining facilities. Internet direction information bad.
The main advantage of this hotel is its location - in the historical centre of the town and about 50 meters from the famous "tapas street". The room was rather big, clean and quiet, the stuff works pretty good - this place is worth its price. It was tricky to find the way to the hotel on the car. It was necessary to move about 100 meters on the pedestrian road and our car navigator couldn't build the proper route.
The Hotel is situated in the heart of Logroño with many bars and restaurants.
Centre of town and able to walk through the excellent tapas bars
the location the hotel staff was not friendly nor were they at all helpful in making our stay pleasant
no one bothered us ;could come and go as we liked, friendly efficient staff.
it's proximity to the city centre and the local tapas bars,underground parking is a must outside windows needed cleaning badly..inside was spotless,very noisy outside in the night but expepected because of great location
Very close to all the emeneties, tapas, shopping, culture The only problem was whilst there, they were doing repairs to the road, therefore a little problem with the car. When finished it will be excellent and easy to get to the hotel and its car park
The atmosphere of the town of Logrono. The hotel room had lots of facilities and we enjoyed our stay. It was rather noisy. Perhaps if we had been on the top floor (we were on the 4th) it would have been less noisy
The town was clean and buildings both in the new part and the old town were impressive No
room with a nice view staff very very unpolite
Modern and comfortable
The hotel was clean and located in a quiet area of the city. The staff was very polite. The breakfast was expensive.
Definately the best value for money and asthetic appeal of the three hotels we stayed at in Spain I had a small cockroach in the bathroom overnight
Good basic hotel with a great breakfast. The breakfast is worth the money. The location is in the edge of twin and not near old town but logrono is small and you could walk to anything from this location. Area is safe and clean.
General location and secure parking for motorcycle. No bar or restaurant.
It is difficult to say what ius best about the hotel. All ptretty average and in poor location Located in the wrong part of town. Really suitable as a hotel for business people rather than tourists
The hotel whas quiet, clean, confortable Nothing
The room was good value for money; the breakfast was reasonable. The staff are helpful and the wifi system in the lobby is functional. There are too few decent restaurants near the hotel. To go shopping in town requires the use of a car.
Everything! It should be a little bit cheaper
everything.the staff was excellent.so nice and trying to help in every single detail. So profesional. nothing.absoLutely perfect in any case.
The location and design of the buildings are excellent, the rooms extremely comfortable and the staff friendly and attentive. The spa is very good, as are the staff who run it, and the food is of very high quality. The breakfasts were particularly good as was the staff who looked after them The gourmet restaurant food is first class, but there could have been an a la carte choice rather than two long tasting menus. Service in the bistro was occasionally slow. On nights when the gourmet restaurant is closed, one needs to know that one may need to book the bistro early. We were fortunately able to eat the same food in the bar
unique hotel with fantastic facilites and service but at a price few can afford very limited common area around the hotel. all usable space is perhaps unsprisingly vineyards.
Beautiful big rooms and amazing scenery. The restaurant tasting menu was unbelievable! The decor and ambiance in restaurant was lacking. Though the food made up for everything!! A little too pricey too for the hotel being kind of empty.
Beautiful design , excellent food and good service in a very pleasant and quiet setting . Ideal for a few days of relaxing ;
The location and hotel itself. The breakfast staff were exceptional. The reception staff were poor and ill-informed. My room had a wine stained rug and the glasses were not neither removed nor cleaned every day.
I liked the expansive grounds and the view of the vineyards from our bedroom window. I thought the maintenance on the building wasn't great, the bathroom was small, telephone didn't work, the shower controls were difficult and stuck on boiling hot, and the bath was tiny - just as well I am not obese
Being an Architect what brought me to this hotel was obviously the design by Frank Ghery.On arrival I was taken aback by the setting and a scenery.Rooms are beautiful and very comfortable.
This hotel was excellent value for money and staff were very friendly and helpful. Very clean and the breakfast was one of the best that we had. We stayed here to visit the Rioja bodegas but the tapas bars in Logrono were amazing.
quiet room used for the celebrations of the PP party on election night during our stay, hotel crowded and communal areas noisy - would have preferred to know this in advance
Good room and bathroom better. Staff very helpful. Good choice for breakfast. They had an agreement with a very good local gym. Considering there was a tile floor I was surprised how dirty it was but it wouldn't put me off going back.
The valet parking service was very helpful. The location could not have been better and the staff were very friendly and helpful.
central,clean, welcoming and in Logrono!
the hotel was very well located and very friendly staff. They had accommodations that were great for all of us. Parking was difficult
Location was perfect, seconds away from the old city, and a short drive from the vineyards. The walls seemed to be made of cardboard.
Stayed there just for one night during San Mateo, from friday to saturday. Normally is it nearly impossible to get a room in Logrono this weekend, but I was lucky. The price was raised because of the feria, but it was still good value. I'm planning a trip back next year and it's possible I will book a room for the whole feria at this hotel. Most of the bullfighters and their staff live here. I didn't like the staff looking at my feet because I was wearing sandals! It isn't that high up!
Large room and central location Bar service was poorly manned and the Gym/sauna was 5 minutes from the premises
Location. No View from room
Directly on the Camino de Santiago so perfect for a bit of luxury overnight. Our room overlooked The Way so we could watch the other pilgrims. Room was fine and staff very helpful. Would definitely recommend.
The sytle and comfort of the hotel and its location. Morematerial for travellers in English
Rooms were very big and very clean!!! Super location. A small thing....Floors are wooden and cleaning staff wears shoes that make alot of noise in the morning!!!
Very near to city centre and the decoration was modern. Staff was very helpful. No place to settle the luggages. If there is an electric kettle for having some hot water would be better.
Pleasant hotel in a very good location at the edge of Logrono old town. Near to a very good collection of tapas bars!
clean and modern, very helpful staff, excellent breakfast service directions from web site link were not clear, 1 way streets and pedestrianised area made car access complex.
Visited local museums and ate the excellent food outside the hotel. The interior parking is awful. underground with an illogical layout too small for a new renault Megane in most places. Beds excessively low.
Good size rooms with comfortable beds and good washroom fascilities
We were just on our trip to England so just a stopover We were in room 310 and the air conditioning was
The staff were helpful. I booked two rroms for two nights for my family and another. Both room rates were the same. However, the room which my family stayed in is much smaller than the other room. The other room has a sofa and a huge bathroom.
it was clean and the staff was great and very helpful it's location was terrible and they never advertised that they were not in Lorgroño. because of the location I would not reccomend this hotel.
Good practical hotel for an overnight stay. Clean, tidy rooms, good facilities in the area and overall good value for money. No fridge in the room and only one chair in a double room ?
If there had not been a coach party in on the Sunday night there would not have been any food available!!! Very poor for a 4 **** hotel.
As usual very high standards. This is our 3 year of staying on our way back to England and then back to Spain.
Very good value T V did not work.
Rooms had good WiFi and were clean Was a little difficult to find as it is in a retail park. Not a place with much charm but practicle and plenty of parking.
Parking not a problem Easy to find - on route from San Sebastian Beds were very uncomfortable. Only 1 pillow. Room very small - for a 4* Hotel
Helpful reception staff. Good-sized room. We arrived on a Sunday and were told that the restaurant does not open on Sundays. The hotel is in an out-of-town commercial centre and the only place to get a cooked meal was the burger bar in the bowling alley!
Very friendly stuff, clean and comfortable. n.a
Excellent reception staff, comfortable rooms, quiet area (although just a few minutes walk from the Old City, comprehensive facilities
Comfortable, large bed, free mini-bar, large luxuary bathroom, helpfull staff
A comfortable and quiet city centre hotel with secure parking and a pleasant swimming pool for no more than two concurrent swimmers.
The evening meat was very poor
Although they made a mistake with the bill charging us too much, they returned the money before we even noticed. Free bottled water was a nice touch. It was quite a long way from the centre.
The room was beautiful and clean. No.
The hotel was very clean and quiet. The staff was very friendly, stored luggage, called taxis and provided local information.
Quite the best standard of room I have stayed in ,at a hotel chain,the rooms are luxury
The Location! Clean and confortable Hotel ! They should improve the air conduct because the room smell like smoking and we were in a non smoking room !
very helpful staff
nicely done hotel on the Gran Via in Logrono near main shops and restaurants. Very comfortable, modern, stylish. would definitely stay there again.
Performance and Hospitality was quite OK
nicely situated, helpful staff the underground car park was a little too small for my people carrier
the staff at the reception desk were very friendly and helpful with all our queries. it was extremely clean and in a good location. the room we stayed in was quite small for 3 people but it was ok.
Central location, decent rates. The staff was extremely rude and because of such, I will not be staying at the hotel again.
Great location, staff very friendly, would definitely stay again
The surprise of the beautifully designed modern interior to a classic city centre building.
this was a very trendy hotel with glass stairs and comfortable rooms...location great parking underground cost 12 Euros even with the hotel discount..
good central location, very clean and confortable, friendly staff no parking (the price of public underground parking nearby is 22€ per night for a motorbike !!!!) and breakfast too expensive (10€ per person)
we liked the pleasant and helpful staff. the central location right on the edge of the old town was perfect. the bedroom was surprisingly roomy for an economy hotel.
Excellent location Breakfast should be included. Thin walls. Could be quite noisy depending on who is in nextdoor room.
Upon arrival we had a Lovely glass of Red win
the location was excellent for a city stop-over. The staff were helpful and spoke good English
Extremely clean hotel and very friendly staff.
Staff was very friendly and helpfull. Location is perfect. We came with our bikes and they took care of them. It looks better on the pictures. Rooms are not so modern and well decorated like reception desk and hotel interior, but they are correct and we didn't mind.
Wonderfull gardens very well maintainrd.Free Wi Fi. Modern plumbing.Typical Spanish Hotel.
This hotel was a convenient stop-over between Barcelona and Santander.We arrived in the evening one day and left after breakfast the next.The bedroom was fine and so was the breakfast.The evening meal was moderate.
The location outside the city of Logrono.
The green gardens. The menu of the hotel Lack in choices.
Very accessible, quite secure, very clean, helpful staff. Although breakfast was very good, it is a pity that the restaurant was not open at weekend, and that we do not appear to have had prior notice of this. We also understand that when open the menu is very limited, which is not good.
The room was spacious, clean and comfortable. It was in its own grounds and had plenty space to walk our dogs. Very easy to find. We arrived on a sunday after a 7 hour drive only to find out that there was no food or drink on site at weekends........something booking .com forgot to mention in their write up. There was only one member of staff that we saw. Breakfast was basic and the waitress never smiled or spoke to us. We cancelled our booking for our return journey.
Friendly staff and the big parking area Nothing
comfortable elegant hotel, sadly lacking a bar or restaurant
Nice comfortable room. Good value for money as a breakfast was inlcuded. No food or drinks available in evening - unfortunately Sunday is not a good night for this in this hotel or many others in Spain. Had to walk into Navarette to obtain a meal in the evening. Reception staff not the most helpful - very matter of fact.
The friendliness of the staff & their willingness to answer all questions. Whilst not in the village it was just a short & pleasant stroll to the village. The shower was marvellous & there was a bath. The bathroom & bedroom were both spacious & well equipped. Fridge & free safe, fluffy large towels & hairdryer. Breakfast was very tasty with an option of cooked too & plentyful supplies of all types of breakfast. Very quiet too & free internet access & no need to worry about parking car. Would certainly return as great for Rioja bodega visits & less than 2 hours from ferry on good roads, but watch for updates on extending road network if tom tom/sat nav not current.
The hotel was fantastic .Great for light sleepersas the rooms were very quiet. Location was on out skirts of town . Taxi was approx 8 euro and 12 on holidays etc. But although close to a highway it was very quiet. Not close to amienities. A buisness type location.
Good Value for money, spotlessly clean, very nice and obliging staff.
The room was excellant, very comfortable bed and lovely shower. Nothing
friendly helpful staff and clean room very difficult to find
The rooms are cheap, clean and comfortable. There is a free parking space in front of the hotel. The location: in an industrial zone, next to a highway. A car is mandatory to get there.
Good value for money Restaraunt service was pretty poor
Clean nice hotel, helpful staff. Breakfast - various and fresh; surprisingly red wine was included. Around 5-8min. by car to cosy city centre with excellent tapas bars. No selection of larger (triple and quadriple) rooms
Fiar sized room, clean Out of town location. Bar shut at weekend. Poor breakfast.
Easy to find, average hotel for reasonable price. Nothing special, a bit boring, next to a motorway.
Comfortable, reception staff friendly and helpful, and rooms clean. The hotel is in the middle of an industrial estate, which I don't think the description or photo makes clear.
Nothing. I was in Spain for 3 weeks and this was, by far, the worst hotel experience I had. We checked in around 7pm. I had emailed the hotel about 1.5 weeks earlier asking for recommendations for bodegas for wine tours and tasting. I got no response. Then, when we checked into the hotel, the front desk lady refused to call any of the bodegas to make reservations, despite my requests to do so. She said she would do it in the morning the next day. Well, the next day, no one came to work at the hotel. Literally. All day long, all the lights were turned off, there was no one at the front desk, ever. I just wandered around the hotel and it was a ghost town. Not a single person there to answer any questions or provide any help. A sorry, sorry excuse for a hotel operation. Incredibly disappointing and unprofessional.
Quit and clean. Hotel restaurant open until 22 and cheaper. It is diffucult to arrive at the hotel by car. Public parking at 200m.
Hotel is well located on Camino walk trail.Only street parking.When we steyed it was festival time August so expect lots of loud music and very little sleep.Hotel under staffed and very busy with locals.Great location if you have a car for touring around Rioja wine region Need more staff