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The hotel was first class with friendly and efficient staff, excellent food (I strongly recommend the half pension deal). The swimming pool, steam room and sauna were splendid. My single room was not large, but was well equipped and enjoyed a splendid mountain view from the balcony. The hotel was within easy walking distance of the village and regular postbus service. There was no internet service in the room, and the facility in the hotel lobby was unreasonably expensive. I suspect that when the hotel is busy, car parking may be a problem.
Relaxed friendly atmosphere but staff very caring and efficient - designed to appeal to visitors of all ages. The hotel dog a great bonus for all!
Wellness area Very small living room and bathroom
Dining, Location, Spa/Wellness I prefer rooms that lock automatically when I leave the room. On one occassion I returned to my room and found the door unlocked. Staff had cleaned the room while I was out. I don't know if I left the room unlocked or the cleaning staff did
Friendly staff. Excellent high quality breakfast. Very nice indoor pool. Very spacious, sunny room. Windows were to the main street, but we stayed in the off season and it was absolutely calm.
It's location, near the mountains, walking trails. I enjoy a more rustic feel. This is not at all a complaint. However, the nearby town of Sportz and their accomodations are more to my liking.
The location was perfect. The staff was very helpful and pleasant. There was a computer for guest use in the lobby free of charge which was useful. The buffet breakfast included in the price was plentiful.
Great staff, very friendly. My wife had birthday that w/e and the staff really treated her that day with special surprises for breakfast and dinner. The Spa is small but very nice, great relax-rooms with view! Restaurant and Lounge are very nice and stylish. We'll definately stay again. Rooms are very clean and overall everything is there, however, not matching the great Spa, Restaurant and Lounge wow-effect. Room could be nicer decorated.. but still top!
Staff was friendly and very efficient. Hotel was tastefully decorated and rooms were comfortable, modern, and very clean. Very nice saunas and rest areas in the spa. The hotel's parking was not very convenient (in the back of the hotel and no direct access to the hotel which means you have to take a short walk around the block.....no very convenient with luggage and when it is raining)! The steambaths in the spa were very disappointing. They were not very hot and there was not much variety between the different rooms.
by far the best hotel in town - sorry village. luxus has its price.
we spent a memorable . Lovely room, great spa, restaurant 1 star michelin an snow . The tea buffet at the bar is very good. they do not have a menu in English only German and the personal staff could not explain to us the menu.
room location not well explained, room was in semi basement
The rooms, food, and hospitality were excellent. In a BEAUTIFUL area.
friendly hostess bad odor in the whole hotel - at night time it also smelled of cooking (door to kitchen open all the time on the first floor of building) , not possible to get early breakfast - not very good breakfast (very expensive add on for 3 year old boy) - the stay was much too expensive compared with the quality of the Gasthaus
Breakfast was really nice, view from the window also.
lovely position and friendly staff great for small children
Friendly and helpfull hotel staff. Quiet mountain diary town. No Tourists! None!
Very friendly staff. Swiss hospitality and a very nice restaurant in the hotel. Excellent breakfast.
Super clean, great breakfast
friendly staff, clean room, good breakfast, good location (about 10 min. from the bus/train station).
The hotel was clean and the staff efficient and friendly,they made us feel at home and were very happy to help in any way they could.Breakfast was plentiful and a wide variety of food. Lovely view from our bedroom. Lots of nice hot water in the shower. Pity we did not bring our costume for the sauna NO
Breakfast was great. The hotel is located in a pleasant and quite area. The hotel is much further from Laax then I expected from its description.
Perfect service,nice surroundings,fine meals,no traffic noise around the hotel,nice furnished rooms
hotel and staff were great, breakfast good , , reasonably priced compared to other hotels in the area
The staff were very friendly and helpful. They offered us a bed for our dog during our stay. The room was clean and comfortable.
Staff was extremely friendly and professional.
Outstanding view over the city and the mountains. The staff is very helpful. Good Breakfast.
Very friendly staff and the room rate did also include a ticket for the lift up the local mountains. Booked a standard room, this was very basic from my experiences of European hotels. The pictures on this site are of the premium rooms.