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The hotel was very nicely decorated for Christmas. The staff were friendly, the rooms were very comfortable and the shower was great. The public areas were cold and there was nowhere to sit outside the room apart from where the music was extremely loud and the staff advised that it couldn't be turned down or off. The dinner seemed overpriced from our experience of staying elsewhere in Germany although the food was good and the portions were large and the staff dealt quickly with a problem with the food and without a fuss.
the location close to hiking trails
wifi in room, nice buffet breakfast, clean room, great shower (no bath tub though)! We stayed 4 nights and the bathroom towels were not changed even once. There was half a roll of toilet paper in the room when we arrived, which was never replaced! Also, we specified in our booking that we did not speak German, but no staff spoke English and no effort was made at reception to try and make us feel welcome. Also they did not take International Visa/Maestro cards...
Great old fashioned hotel where the personel really care about there guest, beautiful views and pretty area, though there are not much life in the small city. but for relaxing it is great. Very big rooms
Friendly staff although none of them spoke English. Nice setting, easy access to other places. The bathroom could do with modernising and the bedding should have been changed it didn't smell very clean.
Friendly, nice view, clean
The swimming pool is nice for adults and children.
There was not enough staff that spoke english, and some only german speaking staff was sometimes kind of rude.. The location is not very convenient if you do not have a car..
the facilities at Center parcs
The hotel is wel located and directly linked into all of the main Centre Parcs facilities. There is a wide range of restaurants and the prices are reasonable. When we arrived the hotel reception was closed and we had to find the main Parc reception
Very attentive and caring staff. Very good food, although not inexpensive. Clean and not expensive room.
The personal was very kind and the breakfast was amply dimensioned.
Warm and friendly staff. Traditional decoration impressive. good food. English communication is to be improved.
excellent and professional service; the quality and variety of food at breakfast have exceeded our expectations