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Food was very good as we have to leave at 7:00am staff made cooked breakfast at 6:30 for us at there request rooms were very comfortable and decorated would reccommend stay
Good food and very friendly staff made to feel welcome
This is a small, family run pub-hotel which directly overlooks a small, quiet square in the town. There was parking space for our car in the square.The staff were all very welcoming and attentive. The room was warm and very clean with pleasant soft furnishings. The bed was very comfortable and there was a good-sized en suite with shower over bath. We ate in the restaurant where the food was tasty, well-cooked and portions were ample.
Very attentive staff:very quiet, comfortable room. Very good food in the restaurant. no
The leisure facilities were fantastic and the bedroom was decorated in a tasteful manner. The first room I was allocated was very noisy - I hardly slept and had to ask to be moved on the second night. The room on the second night was much bigger and quieter!
Very clean and good food
Good Hotel My booking though this website did not work. The hotel were not expecting me - luckily they had room! Not sure if it wsa the Hotel or this webistes fault!
I enjoyed all aspects of my stay. The pool was beautiful and facilities were excellent. I reserved a 'Deluxe Double Room' but had to ask for our bathrobes, didnt receive the 'extra' toiletries, only soap, shower gel and shower cap which I beleive are basics.
Excellent location and facilities. Good rooms and restaurants.
Relaxed atmosphere Under re-construction reception area
\The comfort. Stairs lots of stairs
Staff on a break smoking directly in front of the main reception doors doesn't set a very good image for such a high classed hotel.
breakfast checkout queue
Staff in bar and at breakfast were particularly pleasant, friendly and helpful. Rooms were comfortable and nicely decorated. Housekeeping was good and maids were friendly too. Could do with mini-bar and bathrobes in the room they are treats when you are in a hotel! Reception service was okay but not as friendly as other staff.
Staff were friendly enough, room clean and tidy. Cold, cold, cold. Theroomm was cold. We weer told that heating doesnt come on until 4pm!1 Even when it came on not very warm. Tepid, not hot, water.
Your staff were most helpful, particularly the lady at the reception desk. My first stay both memorable and excellent value. Absolutely nothing disliked.
Helpfull staff Unfortunately the room we had was very cold, too small a radiator and not enough blankets on beds. this was rectified by staff. Duvets would be an improvement.
The decor of the hotel The beds were a little small. Usually in hotels there is a king size bed. Also the beds seemed to make quite a bit of noise!
the receptionist was really nice, the rooms were nice the food wasn't that nice and some of the staff at the bar etc weren't very helpful and didn't offer things like knives and forks
price of the wireless network
Very Helpful and friendly reception staff. Restraunt staff very attentive
Friendliness of the staff,and nothing seemed too much trouble.
Really comfortable rooms. Lovely surroundings. Friendly and helpful staff. Great location within 10minute walking distance of Railway station. Parking available. Had evening meal, tasteless. Presented well but unable to eat it. Had breakfast and again unable to eat it, tasteless. I would recommend the hotel for above reasons but I wouldn't recommend the food.
Food was quite good and reasonably priced. We found that the hotel was not up to standard. No glasses in bathroom. No remote control for TV. No decent chair to sit on whilst in room. Central heating radiator was not in use but we were given a small electric heater. Carpet did not look very clean.The staff room or office was immediately next door to our room with only a partition wall between them; hence we could hear everything they were saying and doing. Very annoying late at night and being woken up by the banging Etc. If we could hear them, then they probably would have been able to hear us.
The staff were excellent. Very helpful when we were delayed and could not get there by the allocated check in time The place is desperately in need of refurbishment, this is not a complaint, as we enjoyed our stay despite that.
Price Rooms clearly need updating and a good clean but to be honest you can't expect too much for the price
We were originally in a smaller room but were upgraded at no extra cost. The rooms was clean and plenty of space. Some of the decor is rather old fashioned though.
Basic room, but good value for money I paid for the breakfast for my wife and I, as the young lady had charged my account for them. However I was informed that night, when I got home, by Steve and Mandy (it was their engagement party in the function room the night before, thus the overnight stay) that the manager had agreed to include the breakfasts in our room rate of £35.00. Perhaps your young lady in the morning had not realised? Can you check up on this one and report back - thanks
Food was acceptable, staff very helpful room was poorly equipped, no remote on television, light did not work in bathroom
The food in the evening was good , staff friendly. The room was dirty, taps you could not turn off, black mould everywhere,cracked wash basin, chipped shower tray, dirty carpets,I could go on and on, will never stay here again. What more can I say?
the room was seperate from the pub itself, the staff were very helpful too
Good service in all areas. Allocated ground floor bedroom in stable block. Room OK but very noisy from rooms above. Woken at 05.00 and noisy from then on.
Bedroom had lounge area Check out after breakfast on morning of departure was not good. Staff couldn't access computorised details of previous nights meal or issue a VAT receipt
A nice comfortable, old fashioned hotel.
Good room and staff, great food. Roudy group of men moved from private function room into hotel bar around 10pm. Took over the previously quiet comfy bar and some loud foul 'F' words used. Other customer was complaining to reception as we chose to leave, so don't know how staff handled the situation.
Very pleasant surroundings. Rooms were very comfortable felt more like home than a hotel room which can often seem cold and univiting Room was a little cold heat wise especially the bathroom
Staff very attentive, as it was my first stay I was taken to my room and shown the breakfast room, bar and restaurant areas on the way. The food was excellent and there was a good choice. Free Wi-fi in bedroom.
Good atmosphere,comfortable,large rooms,pleasant staff,excellent breakfast. rooms on the front of the hotel suffer from road noise.
wireless internet advertised but 'broken' - hasn't been working for a while according to the receptionist. The terrible noise from the two functions going on the hotel which made it impossible to go to sleep before midnight.
Nice Enviroment and ambience, Friendly Staff None
Newly kitted out and refurbished, with excellent staff and very good location, the beds were superb! Nothing, all of it was perfect!
Staff were excellent - could not have been more helpful. Room was beautiful, bathroom was great with lovely complimentary shampoos etc plus nice range of teas and coffee. Hotel itself was full of character and olde world granduer.
The room was exceptionally clean. The waiting time for the evening meal.
Free car park Mould in the bathroom, room door didn't close properly (1 door hinge was torn out of the door frame) (very) loud music until midnight: I was told that there are parties/events etc. nearly every weekend
handy for Scunthorpe centre all bedrooms are now non-smoking
The staff were helpful and friendly. The decor was somewhat dated and the bathroom was too small.
easy to where we were going small cramped room,radiator blocked by bed so room felt cold,corridors cold untill you reached recepton/stairs,toilet /bathroom too small,shower over bath,dead flies on netting between double glazed units,dirty windowsill between double glazed unit,refurbishment just been completed, outside looked dingy,growth in guttering,view on to back yard, even though hotel nearly empty
proximity to Football stadium and Town centre.
nice for a single night. private appartments in between hotel rooms.
Convenience of location, bar evening meals were better than most, room 7 was particularly good from past experience of this hotel way back when they were anything but. Ages to check out.
cooked breakfast was very good car park was very cramped and difficult to get in and out of
No staff on reception to book in or out . Very noisy , music so loud made floor vibrate .
The general high standard of a recent refurbishment
size of bathroom. choice of beer in bar room was cold on arrival, girl on reception not particularly helpful, but another member of staff found us an electric heater.
no heating very cold room.at breakfast there were no bowls or juice but came when asked for, there was no butter or toast untill asked for all in all it seemed you had to ask for nearly almost anything that you would expect to be there.
The Best nights sleep I have had in ages. Staff very friendly. Wonderful stay. Thank you.
The staff made us very welcome and were most helpful & friendly. The room was very clean & comfortable. The main restaurant wasn't availabel to us due to a large function being held in the Sergeant Suite but we were able to order our evening meal and enjoyed it in a very relaxed atmoshpere. Can't say there was anything we did not like.
The staff are all very nice and the food both in the bar and breakfast is of a high quality. The bedroom is spacious and warm and the showers can now be adjusted properly. Comments only: No real ale not even in bottles. Big TV screen dominating the bar is not ideal for someone who does not watch TV very often.
Standard of executive rooms was superb, reception staff were very freindly and efficient.
Helpfull staff Breakfast was not as good as hoped for
The helpfulness of the sraff The duvet on the bed was a little tatty. No shampoo!
It was all correct. No