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Staff were very helpful even when I arrived very late. Room was spotless, quiet and comfortable. I got a great nights sleep. Breakfast is also very good. I have no complaints.
Pleasant and welcoming staff. Good but plain food if somewhat pricey. Room comfortable but price may be ahead of national average. Nothing
very modern room, very comfortable bed. first person I met at desk in the morning very pleasent. good view from our room. I felt the front desk was not properly staffed. First person I met on desk, a male, was very sharp, not pleasent. He also gave instructions for our room very quickly and I felt he didn't wish to repeat his directions., did not cater for food allergies. I was very disappointed with breakfast menu, poor choice..
The room standards were excellent and the beds were so comfy!! And the spa and gym facilties were great! Nothing, we were very pleased with everything.
hotel.was quiet and relaxing room was quiet and comfy
Rooms and leisure centre
This hotel when we finally found it was great, all facilities were there, the staff were very helpful with our numerous inquiries We were looking to stay in Tipperary and thought this hotel was much closer, we were using a Sat Nav to find the hotel and the directions are not sufficient, all it gives you on your site is Horse & Jockey Hotel it should give a street listing as well as Town. This hotel is too far from the nearest town
I liked the overall decor and ambience although as a non -horse racing person I found the theme a bit overpowering - you couldn't escape it anywhere. A lack of explanation of the technology in the room - this meant that I had the rather noisy air conditioning on all night which was very cold anyway.
the food was absolutely beautiful and could not be faulted. We travelled with 2 other people who were on the supervalu break and were shocked at the difference in the two bedrooms. My bedroom was new, bright and modern, while their was old - not reflective in your website. I would also ask that one of your bar staff learns some manners and realise that tourist are contributing to his salary. He not only insulted our party, but was heard to insult a number of other guests. I feel that this may be his sense of humour, however it was not taken to be funny and has actually soured this part of our holiday.
The hotel was of 5 star plus standard.The staff weee extremely friendly and helpful.The food was glorious .I will be going again.
i rang for room service at 4am, as the menu said it was 24hr service, however it took about 3 phone calls to your staff in order to convince him to give me the food, and then i was made come to the bar to collect it
Good value for money, nice setting
top quality with a laid back feel
Efficiency and courtesy of staff
i liked the way the staff were very attentive without being overpowering
Clean & if you had time to make use of the leisure centre that would be a plus. Massively overpriced - €150 per night & this does not even include breakfast. Never again!
Excellent standard of rooms, location and staff...
breakfast was excellent
Well presented room - staff friendly on arrival Quality of food in restaraunt at dinner and breakfast not quite of the standard I would expect from the hotel - service in the morning particularly poor - staff seemed more focussed on preparing for some corporate business type event. Reception staff at checkout badly organised - your receptionist clearly couldn't operate the card payment system - my card was rejected twice even though there was nothing wrong with it and I have ended up paying twice - now in dispute to reclaim.
plenty of space for family, and great privacy in lodge, no noise at night , children loved the pool.
Comfy bed, good shower, great breakfast choice, friendly staff. Our room was at the rear of the hotel. With the window open I could hear some sort of fan(?) outside kicking in every so often, but it wouldn't put me off staying there again.
Family run, excellent service
Big room; quiet area No hot water & shower did not work. Long waiting required before you get your breakfast.
The hotel had a good vibe and you instantly felt at home the staff were very welcoming and nothing was too much bother.The food was excellent and big portions. I will stay there again and recommend to family and friends.
service was excellent as was the full irish breakfast. room was comfortable and clean. parking was easy.
In a very scenic spot facing Galtee Mountains. Walks nearby . Large terrace with seating, great views.
Nice Hotel with very friendly helpful staff
Beautiful setting with amazing views Nothing