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Country Inn & Suites By Carlson, Galena, IL
Top Family Hotel

11334 Oldenburg Lane, Galena, IL 61036-8104, United States
+1 815 777 2400

$88+

Overall guest ratings

8.7/10 Excellent
Based on 579 reviews

Review highlights

  • 9.6
  • 9.5
  • 6.2
  • 6.1

Nearby

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    About

    Hotel guest rooms and public areas renovated in 2010 with new paint, carpet, bedding, drapery, artwork, and tile. Located just 2 miles west of downtown Galena, hotel features an Indoor Waterpark and whirlpool, water slides, game room, fitness room, meeting facilities with complimentary wireless high speed Internet, complimentary breakfast and twenty specialty and whirlpool suites. Every room offers wired and wireless high speed Internet, voicemail, hairdryer, coffee service, and iron/ironing board. Desks and ergonomic chairs are furnished in the executive king rooms. Most suites offer a refrigerator, microwave and a sofa bed. There will be an additional charge of 100 USD added for smoking in a non-smoking guest room. There will be a cleaning fee of 100 USD if a guest is caught breaking our no pets allowed rule. -Hotel does not accept debit cards- Must be 21 to reserve a room. 2015 TripAdvisor Hall of Fame-Certificate of Excellence for 5 years. Presidents Award Winner - 2014

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    Carlson

    Amenities

    • Complimentary breakfast
    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Business center
    • Meeting/Banquet facilities
    • Game room
    • Hot tub
    • Indoor pool
    • No smoking
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Free parking
    • Pool table
    • Designated smoking area
    • Concierge service
    • Laundry facilities
    • Laundry service
    • Child pool
    • Express check out
    • Free Internet
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall Rating

    8.7 Excellent
    Based on 579 reviews
    • 9.6 "Terrific location."
      9.6 "96% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      7.9 "Great parking, according to 79%."
      10.0 "100% liked the proximity to sightseeing."
    • 9.5 "Excellent pool."
    • 9.4 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.5 "85% said the reception staff was great."
      9.3 "93% thought the service was very professional."
      8.0 "Housekeeping was great, according to 80%."
      8.0 "Management was excellent, said 80%."
    • 9.0 "Excellent breakfast."
      10.0 "100% were happy with the price of the breakfast."
    • 8.4 "Generally very clean."
      8.7 "87% said rooms were clean."
      8.5 "85% thought it was clean."
    • 6.2 "Food is average."
      5.0 "Only 50% liked the pork dishes."
    • 6.1 "Rooms are ok."
      5.6 "Beds were acceptable for 56%."
      5.8 "Only 58% said rooms were big enough."
    • 5.7 "Average comfort."
      5.6 "Beds were acceptable for 56%."
      5.8 "Only 58% said rooms were big enough."
      5.9 "For only 59%, the noise level was all right."
    • 4.7 "Bad amenities."
      4.0 "60% thought the building wasn't nice."
      0.0 "100% complained about the elevator."
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    Overall Rating

    8.7 Excellent
    Based on 358 reviews
    • 9.5 "Excellent pool."
    • 9.5 "Terrific location."
    • 9.2 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
    • 8.9 "Breakfast is good."
    • 8.5 "Generally very clean."
      8.7 "87% said rooms were clean."
    • 5.5 "Rooms are ok."
      5.3 "Only 53% said rooms were big enough."
    • 5.2 "Average comfort."
      5.8 "For only 58%, the noise level was all right."
      5.3 "Only 53% said rooms were big enough."
    • 5.1 "Average amenities."
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    Overall Rating

    8.9 Excellent
    Based on 220 reviews
    • 9.6 "Excellent pool."
    • 9.4 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 9.4 "Terrific location."
    • 9.2 "Excellent breakfast."
    • 8.7 "Very nice wellness & sports facilities."
    • 6.4 "Food is average."
    • 5.9 "Rooms are ok."
      5.3 "Beds were acceptable for 53%."
      5.6 "Only 56% said rooms were big enough."
    • 5.4 "Average comfort."
      5.3 "Beds were acceptable for 53%."
      5.6 "Only 56% said rooms were big enough."
      5.8 "For only 58%, the noise level was all right."
    • 4.3 "Bad amenities."
      3.6 "64% thought the building wasn't nice."
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    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    data provided by TrustYou

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