Overview

Country Inn & Suites By Carlson, Galena, IL
Top Family Hotel

11334 Oldenburg Lane, Galena, IL 61036-8104, United States
+1 815 777 2400

$87+

Overall guest ratings

8.8/10 Excellent
Based on 572 reviews

Review highlights

  • 9.6
  • 9.4
  • 9.4
  • 6.6

Good to know

  • Great reception
  • Clean rooms
  • Clean hotel facilities
  • Friendly service

Nearby

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    About

    Hotel guest rooms and public areas renovated in 2010 with new paint, carpet, bedding, drapery, artwork, and tile. Located just 2 miles west of downtown Galena, hotel features an Indoor Waterpark and whirlpool, water slides, game room, fitness room, meeting facilities with complimentary wireless high speed Internet, complimentary breakfast and twenty specialty and whirlpool suites. Every room offers refrigerators, wired and wireless high speed Internet, voicemail, hairdryer, coffee service, and iron/ironing board. Desks and ergonomic chairs are furnished in the executive king rooms. Most suites offer a refrigerator, microwave and a sofa bed. There will be an additional charge of 100 USD added for smoking in a non-smoking guest room. There will be a cleaning fee of 100 USD if a guest is caught breaking our no pets allowed rule. -Hotel does not accept debit cards- Must be 21 to reserve a room. Recipient of the 2016 Presidents Award 2015 TripAdvisor Hall of Fame-Certificate of Excellence for 5 years.

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    Carlson

    Amenities

    • Complimentary breakfast
    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • Business center
    • Meeting/Banquet facilities
    • Game room
    • Hot tub
    • Indoor pool
    • No smoking
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Pool table
    • Designated smoking area
    • Concierge service
    • Laundry facilities
    • Laundry service
    • Child pool
    • Express check out
    • Babysitting/child services (surcharge)
    • Free Internet
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall Rating

    8.8 Excellent
    Based on 572 reviews
    • 9.6 "Terrific location."
      9.3 "93% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
      9.3 "Great parking, according to 93%."
    • 9.4 "Excellent pool."
    • 9.4 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
      9.0 "90% thought the service was very professional."
      10.0 "100% found the restaurant service to be one of the best."
    • 9.1 "Perfectly clean."
      9.0 "90% said rooms were clean."
      9.5 "95% thought it was clean."
    • 9.0 "Excellent breakfast."
      10.0 "100% were happy with the price of the breakfast."
    • 6.6 "Rooms are ok."
      6.1 "Beds were acceptable for 61%."
      5.0 "For only 50%, the bathroom was ok."
      5.9 "Only 59% said rooms were big enough."
    • 6.2 "Average comfort."
      6.1 "Beds were acceptable for 61%."
      6.3 "For only 63%, the noise level was all right."
      5.9 "Only 59% said rooms were big enough."
    • 5.6 "Average amenities."
      6.7 "67% considered the lobby entrance to be so-so."
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    Overall Rating

    8.7 Excellent
    Based on 366 reviews
    • 9.6 "Terrific location."
    • 9.4 "Excellent pool."
    • 9.4 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
    • 9.1 "Perfectly clean."
      9.0 "90% said rooms were clean."
    • 9.0 "Excellent breakfast."
    • 6.3 "Rooms are ok."
      5.7 "Beds were acceptable for 57%."
      5.5 "Only 55% said rooms were big enough."
    • 6.0 "Average amenities."
      5.2 "52% thought the building was acceptable."
    • 5.7 "Average comfort."
      5.7 "Beds were acceptable for 57%."
      6.1 "For only 61%, the noise level was all right."
      5.5 "Only 55% said rooms were big enough."
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    Overall Rating

    8.9 Excellent
    Based on 205 reviews
    • 9.6 "Terrific location."
    • 9.5 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.6 "86% said the reception staff was great."
    • 9.3 "Excellent pool."
    • 9.2 "Perfectly clean."
      9.1 "91% said rooms were clean."
    • 9.2 "Excellent breakfast."
    • 6.6 "Rooms are ok."
      6.2 "Beds were acceptable for 62%."
      5.6 "Only 56% said rooms were big enough."
    • 5.9 "Average amenities."
    • 5.9 "Average comfort."
      6.2 "Beds were acceptable for 62%."
      5.9 "For only 59%, the noise level was all right."
      5.6 "Only 56% said rooms were big enough."
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    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Great reception"
    "Clean rooms"
    "Clean hotel facilities"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention:
    pool area
    hot tub pool
    touristy area
    water slide
    loved the water slide
    country inn and suites
    stay staff
    great breakfast
    close to downtown
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    worn and uncomfortable
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