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Beautiful place to stay, excellent staff vary professional.
The room sizes were good. The pictures are deceiving in that it looks like there is a pool on site when you actually have to take a shuttle to another hotel. There isn't a restaurant on site only a coffee shop. The rooftop bar is only open after 5:00. The lighting in the room and bathroom was terrible.
Beautiful rooms. Pictures don't do them justice.
The rooms are good. The staff is good. The valet is good. Overall good stay. The bar was very pricey.
The location is excellent for night life, restaurants and boutiques. It's very convenient if you're departing or arriving from a cruise. The historic aspect is impressive. We had an inner room facing the courtyard and the noise from the bar area earlier in the evening was a bit distracting. The jazz band was enjoyable, but we were tired and just unwinding from a long day. The low flow toilet was also a drawback.
The hotel was beautiful. My room was very comfortable and the service was great.
It was very clean and comfortable. We enjoyed the boutique aspect and it was within walking distance to restaurants. It didn't have its own pool.
Location was great and staff was amazing Our stay was ok except for one major problem. We returned to our room one day to find a blade of the fan laying on our pillow. The blade snapped of at the metal joint and if we would have been asleep it would have been really bad since the fan was on. Got a new room but worried that night it could happen again and affected our sleep.
I loved the musicians in the lobby
Proximity to The Strand Entrance is not handicap accessible. Only stairs available.
I wish that the restaurant had more of a breakfast menu
We liked the setting, the history, the looks. No parking area, a little noisy at times.
room where very large and clean. Great location.
I loved the very stylish rooms and breakfast bar.
I loved the decor The front desk agent wasn't friendly and seemed not to want to provide us with info about the hotel.
We had a wonderful experience .... From the waterfront location, to being able to watch cruise ships come and go....walking to the Ocean Star museum....walking to the Strand...it all was wonderful!
The room was large, clean and perfectly maintained. The beds were comfortable & bedding high quality. Breakfast was lame, lame, however coffee was good.
Rooms were large, clean, comfortable water pressure low, parking
I loved the feel of the hotel, it was sophisticated and modern yet nautical at the same time. We were impressed with how large the room was! The bed was super comfy as well. We really enjoyed our time here. There was no microwave anywhere, even in the kitchen for breakfast. It was a cold breakfast so the least we should have been able to do was warm up a pastry. There was also no refrigerator in the room to save leftovers. The light in the hallway next to the door kept fading on and off throughout the night and we couldn't get it to stop. Instructions for when this happens would be great. Lastly, there was a parking fee that was completely unnecessary... It's not in the middle of downtown at a shared garage or anything where parking is scarce and even the restaurants can't park there...
Location, nice room with a good view. The continental breakfast was very lacking. It was put out once, not much of a choice and it was never restocked. We ran out of coffee quickly and no one ever came to even check much less refill it. The pastries were not fresh. Not what we expected for such a nice hotel.
Beds were very comfortable and rooms were spacious for my wife, toddler, and myself. Continental breakfast was standard fair: breads, jams, juice. Hotel was very clean and we had a comfortable stay. The front office staff needs an attitude check. Several were not helpful in answering any questions about early check-in.
The room was nice and big as well as the bathroom. It is an excellent location for catching your cruise ship. There are plenty of restaurants attached or just a short walk away.
Very clean, very spacious rooms. Slept like a baby on the comfortable bed. love the design and furniture selection. Have to pay for parking.
Front desk staff was very pleasant and helpful. Room was very clean and cozy. Great location for visiting the strand. We weren't going on a cruise but this would be the perfect pre/post cruise hotel. Breakfast was less than desireable. Over the phone, staff seemed less than Interested in helping out and answering questions