The position of the hotel in the pedestrianised centre of Ravenna and helpfulness of staff. Noise of street cleaning in early hours.
Friendly helpful staff. Clean room. Wonderful breakfast.
The hotel was in a great location for all the mosaics and amenities The staff were really friendly and helpful.
Location was excellent: v. central. Services were friendly and helpful.
The cleanliness Strange lack of art on the walls.
its position is perfect for exploring the city of Ravenna, right in the middle, just off the main square
Staff on reception very good, knowledgeable & helpful. Breakfast good Wonderfully central. no
very central location not a spacious and a little bit dark room
It was very nice time. Room was very nice and breakfest too. Swimming pool was great. Little bit noisy aircondition in the room
Really nice Hotel. I enjoyed stay. Anytime again.
The hotel and staff were outstanding and we would have happily stayed there longer.
The live music at the bar in the evening is a nice touch, as well as the general relaxed athmophere and the kindness of staff. I would definetely recommend this hotel.
the baths, the thermal water is amazing not partial to the town x-roads location or the architecture
Excellent location. Very good service. Reach breakfast. Nice spa.
The spa facilities The decor is heinous. But Mussolini commissioned the hotel - it is large - and they try to preserve some feel of that era.
We were treated like royalty. Expert and attentive staff made this incredible hotel even better.
The efficient friendliness of the Staff in the Wellness Centre. They showed us around and explained everything perfectly. Congratulations
old world charm,classy, very good food and exellent staff.The location is superb in town but yet opens out into gardens and park at rear. Within monutes drive of spectacular tuscany like countryside on hill route fo Fanrni room was cold at times and bed was quite hard not as comfortabe as 4 * should be
the friendly staff at the receiption, central position of the hotel, quiet there should be at least one german tv channel( they sakid they were rearranging channels at that time), bread at breakfast improveable!
Breakfast, big room, nice town, good reception service
An excellent location in the middle of Lugo town. Well placed for visiting Bologna and Ravenna, but little to offer in Lugo itself. The hotel is good quality and the staff friendly. No hot water in the bathroom on two occasions.
The little town of Lugo was a really pleasant surprise - wonderful to walk around and the hotel was fantastic. Very welcoming, great service, nice breakfast. Highly recommended.
Comfortable beds, great big bathroom, cleanliness. The view (of a backyard).
I wanted a quit hotel inside a small town, for a one-night break in a drive to my holidaylocation. This hotel has private parking, a nice central location, great hotel for this price.
Staff was very helpful. My baggage didn't arrive for 1-1/2 days, and they were very good about calling the airport for me mutiple times, as well as making toiletries available. Cotignola is a small town, and this hotel is the best place to stay - clean, internet access, centrally located, staff speaks english, restaurant is very nice, breakfast included, air conditioned rooms.
It's clean and quiet to live and the service is good.
staff; restaurant; internet 3 € for all days; very good everything please do more days with this price
Internet doesn't work
I had no hot water
Very good quality of service and comfort. Multi language menu and TV channels. Need to improve wifi connection.
This hotel has an excellent location for visiting the town and easy access to private beach with very pleasant staff
Wonderful hotel, very attentive staff, good infrastructure and great location on the beach and walking distance from shops/bars/restaurants. There for 5 days but could get no SPA appointments (one I did get got cancelled) because all was booked for a group not even staying at the hotel.
The spa was great and the views from the spa area was relaxing.
Great location, kind and helpfull staff, very nice breakfast.
Proximity to airport and town centre. Friendly and efficient staff
Breackfast was very good, not distant from town centre
Good and varied breakfast. Nice and friendly staff. Hotel is very near to railroad, which is disturbing during the night.
no air vents in bathroom very unhygienic not a pleasant stay
Clean, Smart, comfortable with helpful staff
Charging 5€ for 38 min of internet takes any positive feeling away.
Helpful staff and location (close to town centre and airport) Air Conditioning was not in use - apparently not allowed unless the mayor says OK. It was very hot and it was not clear from the hotel listing that this was the case
Personal. The gym. Paying for wifi internet. No restaurant.
Hotel staff were first class and smiling. Hotel smart and very clean. Room was a good size. Breakfast good . Great value. No complaints.
Well-appointed rooms with modern furnishings. Convenient internet access. Staff were efficient, friendly and helpful.
I spent such a short time in your hotel, so I did not have the chance to really like or not like your hotel.
Very helpful staff and nice touch to have a free mini bar with soft drinks Location is excellent for the Forli airport Beds far too hard and uncomfortable and the rooms looking a little tired and in need of upgrade
the staff and breakfast, and location for the airport and the centre of town. the windows in the room did not open and the air conditioning was poor, i dont think this hotel is of 4 star standard.
Very polite and welcome stuff
Due to illness in the family I had to change my booking at very short notice.Both booking.com and the Hotel desk staff were very helpful in arranging this (and without any cancellation fees!).On arrival the two ladies on the desk were so very kind and helpful in assisting me get some medicine for my wife. The hotel is very close to Forli Airport (5-10 minutes), and its a 2 hour drive to Florence.
Hotel Michelangelo was close to the railway station, it is only 10 minutes walk. The room was a little warm, but it was clean and comfortable. Breakfast was excellent. The stuff was very friendly and helpful. I recommend the hotel for people travelling with children too.
excellent location from trin station,large quiet room, wonderfull breakfast and excellent staff. As a single woman traveler I felt completely relaxed and safe in this hotel and would say this is a great place to stay
The staff were very helpful and friendly. The welcome snacks and hot drinks were much appreciated. The room was comfortable and catered to all our needs. Breakfast was plentiful and offered a great choice.
Very friendly and helpful staff
basic but clean and comfortable. Fine for us
Brand new facility. Super clean and convenient. Bed is superb. Located outside Ravena next to a Cinema complex with enough eating places, some of them with a special discount for the hotel guests (ask on the reception for a coupons). The city center is easily reachable by car for 5-7 minutes. Highly recommended no
Accomodation is good. Staff very nice and it is perfect if u are just passing. Mirabilandia is 10 minutes away : ))
you get a lot for your money
modern style, very clean, good staff
easy to check-in, easy to check-out. easy access from motorway, available parking. power breakdown in my room - was fixed by desk personnel. No hot water in the morning - failure in the hotel system.
Value for money Its position in ravenna - almost impossible to find. Also very far from centro.
No restaurant in hotel or closeby
nice reception, good service, excellent hall for breakfast no, anything.
clean, modern room more light lunch and dinner meal service [in US we might call it a 'coffee shop']
There are three thinngs that stay out when chossing a hotel;bathroom,quiet location and bed. On these three accounts the hotel gets good marks My stay was to short
Efficient, clean, comfortable Except late at night when it was finally turned off, there was loud bad music playing in the hallways continuously. It added nothing to the ambience and was very annoying.
Very nice design and larger rooms. Breakfast was OK. Hotel surroundings are not very nice and you need a car to go to a restaurant to have dinner.
Availability of parking, convenience to the sights of Ravenna, numerous restaurants nearby, excellent included breakfast While not a problem for us, the shower would have been a problem for a large individual because of a very narrow entrance.
Front desk staff was very helpful, breakfast was wonderful, room was clean and quiet. Location was perfect. Terrace was nice but could use some patio furniture.
The reception staff were particularly friendly and helpful - recommended excellent restuarants
good location for tourism, good breakfast, parking nearby room assigned was too small and very poor, not adequatly to a three star hotel
Courteous and helpful service. The promised internet connection did not work in our first room but in compensation we were upgraded in our second room. No, we recommend this hotel without reservation.
The staff were very friendly and helpful with information. Great recommendation for dinner. Good solid breakfast. Only pitfall for me was the uncomfortable bed. Companion in othe room didn't have the same problem.
Excellent service, convenient parking, great location.
Staff and management very helpful and p0lite.Directed us to very good local restuarant.Very conveniently placed for all historic sites.
the hotel was very clean, 5 min walking distance from the center, dogs are also welcome the hotel staff was extremely rude and non helpful
Fair sized room, good selection of things for breakfast. The coffee was awful, the bed fell apart
closeness to all historic sights
Promptitude and city knowledge of the clerk
Walking distance to city centre & most of the World Heritage sites which have mosaics. Excellent information from staff, who spoke good English. Free parking.
The hotel is very near the station, water bus etc. The accommeodation is clean and fair for a small hotel particularly in Venezia. The breakfast area was only fair.
A friendly, comfortable, simple hotel, with helpful staff and within easy walking distance of the railway station and all the major sites.
room's size, wiew from the window, nature around of hotel room service
Services and food
A spa-town hotel designed for Italian clientele. We found it charming for a couple of days and were able to practice our Italian. Basic Italian-style breakfast
the staff, the food, the place
Ideally suitable fo an overnight stop. Good carparking and helpful staff. Advice on locked doors would have been useful. We returned after a meal in the town at 1130 and had to call the night porter to get in.
Friendly and welcoming reception (including offer of complimentary glass of wine) Quiet location. Two secure private garages available within hotel building (adjacent to reception). Complimentary copy of English newspaper downloaded from internet ready for checkout. Long walk into town.
Comfortable Hotel - very close to Forli Airport - excellent breakfast buffet First of our two stays (out and back) the aircon wasn't workin in our room; in the second room it was fine.
Close to airport. Clean, good size room, very friendly staff. Good restaurant next door (closed wednesdays).
Great location; 10 minutes on foot from the airport; very good breakfast, appropriate facilities
The place was a nice surprise! It was quiet, close to the Forli airport (a little farther than I thought - I walked w 2 bags. Better take a cab, unless you're feeling strong) free wi-fi, and there is a great restaurant right next to it! The guy at the front desk did not have tons of personality, but he was doing a good job. A little hard to get to the train station - you have to take the airport bus, which means you have to get another cab back to the airport - but for a cheap hotel, it was rockin'! Too far from the train station, but you can get there on the bus or take a cab.
The main thing was that it was handy for the airport. A 10 minute walk literally, from airport. Turn right out of airport exit and follow this road almost to end, the airport is down the last turning on left, just before supermarket and is next door to a very good pizzeria, restaurant.
Clean and big room, 10 min. to Forli airport, 2 min. to big market. Breakfast was very good.
The staff were extremely friendly and helpful, English speaking too. Very close to Forli Airport (10 mins walk down a charming street!). Very clean room, excellent breakfast with the morning's Guardian newspaper included! Very convenient if arriving at Forli on a late flight. Plus, great pizzeria next door.
Placement, hotel staff, breakfast was just great.
Very close to train station without the noise being a nuisance.
Freindly staff. Great location for anyone arriving by train and able to walk to sites or take buses. No internet access. They had a computer but the service was not working.
Hotel was very conveniently located about 100m from the train station (but was quiet; we never heard the trains) and about a 10m walk from the center of Ravenna. The room was larger than most we stayed in Italy. The staff were superb. I can't think of anyting they could have done to be more helpful. Internet wasn't free. However it was reasonably priced.
A short stay, in a very nice hotel at a very low price! the presence of a near railway station did not disturb me at all, even though at first I was worried about the noise, reading previous comments. my suggestion: go fot it!
Staff were particularly friendly and helpful. Anything we requested was immediately acted upon. Hotel also very conveniently situated.
Friendly and helpful staff at reception - near the town centre but also near the station - good sound proofing from the traffic Breakfast service was quite poor - tables not set.
Good location (the famous mosaics within easy walking distance), kind personal, good breakfast in Italy.
Clean, modern bedroom and bathroom The fan on the in-room heater is noisy - turn it off and it is cold at night. The coffee at breakfast is the worst we have had anywhere.
there are no surprises, everything is at a very acceptable and pleasing standard
Room was clean and nice It was not written on the booking.com page, that you have to pay an extra 20€ per person for using the Wellnessarea. Plus, there they wanted to charge us other 3 € just for using a big towel. At breakfast no one asked us for a coffee or tea. Breakfast itself was not what you might expect at a Hotel with 4 stars.
The stay was nice but the air temperature inside the room could not be adjusted and was set for 24 C too warm for me. Although the whole hotel and region were could outside. I like to have a colder room
The hall and bar are very nice; it's nice to arrive in the hotel. Lots of parking. Large room with good beds. The room was very hot and we couldn't get the temperature down. The air was very dry so pay attention when you arrive that you regulate the heating/airco instrument.
Very stylish Hotel with excellent facilities and the room was 5 star
Everything including the free navetta! Without doubt the best hotel in Ravenna! Nothing
Location,Easy to find and access to Venice raod SS309. Free parking No any computer to use for customer.
Fine place to stay, fine staff. Free shuttle to Ravenna City Center.
Very convenient place for business trip. Easy to find te hotel.Close to the ports and road access. free car park.
Very friendly and helpful stuff, they are always happy and smile on face. Breakfast very good and the best cappucino I have ever had.
We have booked the hotel At discount price and the rate was really cheap for such a good hotel. Ther is a superb restaurant just 50 meters away. Breakfast in the hotel is rich and tasty.
The Booking arrangement through Bookings.com was correct and all requests were met without any hassle. The staff were friendly and helpful. The rooms were clean and adequate and the essentials were in place. The whining noise from hairdryers in adjacent rooms was annoying, as some guests were using them late at night. The location demands a car as there is only one restaurant within walking distance. The hotel has no restaurant.The staff could not get our TV remote to function during our 3 night weekend stay.
The hotel staff was very helpful, offering many variants for short trips, including flayers, routes, maps, when I asked about zone attractions and very polite. Also, the breakfast room is very modern and offer possibilities for all tastes. Internet wireless connection was very "strong" in all points of hotel. Congratulations! I don't like that the hotel doesn't have a restaurant.
Convenient and easy to reach, close to the centre of Cesena. Clean and new. Pleasant atmosphere. Small rooms.
Very good hotel but Cesena is a dull and boring town with virtually nothing for tourists (not even restaurants, particularly on Sunday). Again, would recommend the hotel but for the life of me cannot see why any tourist would want to stay in Cesena (more than once !)
Free Wi-fi, very good breakfast with a wide choice of food and beverages, friendly staff. Small room (1 queen bed) with a too small table.
This Hotel is good for a stopover after a long drive,and the breakfast was excellent,also there is a great restaurante a few hundred yards from the hotel wich serves great local cousine.,Convinient for parking.
Very well run hotel - clean, quiet, good facilities - it did provide the best included breakfast we had in over 15 Italian hotels. All good.
Excellent breakfast, welcoming hotel staff, very comfortable rooms no
The breakfast and the common areas were good. Yes, the superior rooms were really bad. Room 25 had such a small bathroom that the toilet was foldable. Absolutely horrible. The reception area and the breakfast area were really renovated and nice.
Nice hotel, great for the beach and very friendly
Staff at the reception was very kind. Large apartments. Beach is not crouded. Car parking is very convenient. Very low level of WiFi signal - internet works only near reception. There is no dish washing machine in apartments.There are no mosquito nets for windows. During late evening and even night some guests were very loud (not every day). Air conditions are not perfect.
Comfortable apartment near the sea and convenient for the city of Ravenna and sight seeing. The pool was a bonus clean and well maintained. Thin walls made it rather noisy. The only apartments available are on the ground floor with a car park view from the balcony. Upstairs flats are all privately owned we were told.
Very clean, modern appartments, availability of bikes, nice swimming pool, kind staff at the reception it was a bit far out from the supermarket, but if one has a car this should not be a problem (and even without a car, grocery shopping can be done by bike!'
Security of stay, parking system, cleanness, close to the beach, good weather, calmness,
Good air conditioner work, free car parking. Sea worm and nice. Old rooms with old scent.
Rooms were very clean. The concierge and the swimming pool custodian were very very rude and unpolite.
Adriatic sea was very closed, people on reception was very benevolent. Lack of clean rooms and morning breakfast, lack of toilet paper, we must buy it by themselves
Near beach. So far to the city 2 KM.Sometimes loudly after 11 PM.
The comfort of the room, the kindness of the local staff
it was close to the sea had a good restaurant next door,the pool was a good size with life guard & was clean
1) Location. Beach-town hotel right across the road from the beach. 2) Short drive to town center and 11 km to Ravenna (worth a visit). 3) Suite-type rooms with kitchenette, separate bedroom, bathroom. Good overall. 1) Ground-level rooms subject to upper-floor suites' guest noises (recommend getting an upper suite). 2) Kitchenette is minimally supplied, could have supplied dishwashing detergent and wash cloth.