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Availability of smoking room, very good breakfast, free wireless internet I had a complaint for the bathroom, but the reaction from the hotel was immediate
The bedroom was comfortable and practical. Very limited choice in the restaurant. Rather nonchalant attitude of the staff.
A good hotel. They promptly solved a mistake they made with our reservation (there were no extra beds for our children) and offered us an extra room with no charge. Nice breakfast selection, but a bit more fruit would have been nice to have. It's better to arrive in a car, but their parking space is limited, even though there seemed to be an extra location on the right wing, but seemed very isolated.
General conditons of the hotel and the staff In the bathroom there was no window or any working air fan
It was close to the center. Also the staff was really nice (and good-looking ;)). All of my questions were answered. There was no hotel regulations printed out. The TV system was too long to watch to get to the interesting information.
Impractical room arrangement - (1) hanging clothes behind entry door is not smart. (2) Should have drawers. Room was NOT "friendly" to person with mobility problems. There are no guard raills. Transitioning from the toilet to the sink is a hazardous operation ! The sink looks great, but it is poorly designed the clearance between the bottom of the spigot and the floor of the basin is too little - cannot slide the hand in there to wash it.
Room was very hot. Found it difficult to enter details about children / adults to find the best room for my needs. Receptionist kept talking on the phone for 5-10 minutes while we were waiting to check out.
The view, room, 1 hour free internet access, restaurant, staff, dinner and breakfast, location. Bathroom, smell of sewer in the bathroom,
The staff was friendly and the room nice and clean. The room was extremly hot. AC would make it better!!!
I booked this hotel and was later called by the hotel to say they would not be open until 7pm in the evening, when I got into the hotel the kitchen was not open and the was no food to be purchased so my evening meal was a bag of nuts and a beer.
Nice Atmosphere and great breakfast. It is a conference centre with accomodation, so has an upmarket student-room feel.
The bedroom was fine but the bathroom was really awful.
The Hotel looked nice and clean Yes, I hava a complaint. The Hotel Manager is very prejudice and arrogant!!!
Very friendly and courteous personal. It was no problem to offer us a restaurant in town to serve us a dinner. Hotel restaurant closed at 9:00pm. No hot water in shower before 6:30am.
Nothing. Room was dirty (coated with dust) and even un-serviced the 2nd night of my stay.Staff were poor.
Then food was ok although too expensive. Not worth the price, 950 danish kroner for a double room. Everything seems to have been new around 1970. Not very nice, at all! And they charged us 25 kroner for wifi though booking.com states it as free. - A mistake they said at the hotel, well yes, it was a mistake to choose Svogerslev for ourstopover.
The price is lower than the other more central hotels (in Roskilde a hotel was double that money). The staff is very welcoming and helpful. The rooms should be cleaner (especially the bathroom).