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They had overbooking issues and provided me with higher level hotel from their property. Though my customer was near the hotel I had booked, so I had to drive 15Km in the morning. They should have called to inform about overbookking, so we would go directly to the other hotel that was 15Km away.
location - near airport
The helpfulness of the staff.
the resurant was closed so we had to go out I would of liked to stay there and eat after a 5 hour trip to get there Bar also was closed on a Sat. nite would have liked to know before I signed up
Hotel was good. Internet very expensive, rooms were a bit old-fashioned. Airconditioning was not working.
Friendly stuff with good English. Good quality for price.
The hotel is located near the railway station (3 min walking). It takes 4 minutes by train to go from the Naples airport to Borgaro. However, when I asked how could I get to the hotel from the airport, I was told that there is only one way - taxi...
It is really near to the airport and it is OK for one night. The room was large the beds were OK. It was OK. Check out was 11:00 in our confirmation document but they have told us we have to leave the room at 10:00. When we show the document they have told us we can leave at 10:30. The hotel was empty so their behavior was incomprehensible. It was not a 4 star hotel.
Very conveniently located close to the airport. It takes only 5 minutes to get there
restaurant and bar not available for two nights, ist night private function 2nd night was Sunday and they don't open on Sunday. When bar was open the bar man was very rude, complained to reception did receive apology from bar manager on our last day after he had heard of incident.
Lovely building, elegant dining room, very helpful staff
The hotel is close to the airport, so close no taxi will bring you there. I was advised by the hotel to ask at the cti desk in the airport arrival hall for a taxi, which worked. For a euro 9 they bring you there. This could be mentioned on the homepage as it might avoid issues for other guests. I had a room on the front side right above the entrance that was exposed to a lot of noise from people entering, leaving etc.
Clean Place, Great food, next to the airport. None
Superb staff and food Air conditioning not good and no wi fi in room
Great hotel, excellent buffet breakfast
it was a pleasant stay in a nice hotel and i fell in love with the nearby town of caselle the airport and motorway were quite loud from our room position we asked for a double bed but got 2 singles pushed together
the location,and service
Location to airport
The restaurant had very good services.
The excercise room was excelent IT smells ciggeratte smoke and old furniture.
Very close to Torino and to the airport, cable TV, free internet, big parking place
The food and service at the hotel restaurant is excellent. The room are very spacious, and having satelite TV with most channels available in english is also very good The only bad point about staying here are the beds, they seem quite old as tha matresses are not flat anymore.
Great location. Very classy hotel. Very accomodating staff.Very plentiful breakfast, lots of goodies to choose from. Free parking. Local ristorante near-by with home made meals and economical prices with dleicious food.
The front desk personnel were very friendly and helped me navigate my travel plans. I spent one hour looking for it. I came off A4.
Good points - Very nice rooms, free wi-fi and extremely nice staff. Excellent continental breakfast, very good restaurant in the evening. Bad points - on a major road, so some road noise early morning, gym could do with more facilities (though machines are new), balcony plant boxes neglected.
Convenient to both Turin and the Turin Airport without the traffic congestion found within the city.
The staff was excellent. The food was very good. Even though there was a large wedding going on, my room was quiet. The grounds of the hotel are beautiful.
This was a beautiful hotel in the countryside. Great place to relax. I would definitely stay here again.
I was only there for one brief night, however, in that short time, the staff was truly incredible. Each was friendly, considerate, and extremely professional. I truly felt that I was in a luxury hotel and that each person was highly trained to make the customer have the best experience. The manager gave us a beautiful bottle of wine as a thank you! Needed more electrical plugs in the room. No electrical outlet in the bathroom.
the siteseeing is beautifulle, it is a hotel where i will stay during every buissnies trip becouse i like the staff, i adore the rooms, and the whole picture is just perfect..i love it! In the 10 PM, i had to put my close on and go on the other wing of the hotel to get my self a drink. I think the staff should of get me the Coke into my room.
Staff were very helpful and explained services available
Convenient, safe and well located. The front desk was very helpful. This is a great alternative to staying right at the airport, because you are in areal town with shopping and restaurants.
Staff very nice and kind, nice and comfortable room
This is where I will stay in the future. The hotel was very clean and comfortable. Staff was friendly and helpful. It is an easy walk to downtown Cirie and the train station, making easy access to local restaurants as well as a short train ride to Torino. The bed was comfortable and the bathroom spacious. However, the restaurant was closed so I cannot comment on the food. Breakfast was coffee and wrapped sweets; not really substantive food. It would have been nice to have fresh rolls for breakfast. However, I left very early on Monday morning, and on Sunday the bakeries are closed, so this may just have been my bad luck. (I only stayed there one night.)
As usual in Italy, prices are negociable, 86 announced but my collegue (Italian) pays only 75 €...Special mention to the staff of restaurant, who served me à 10.00pm and other peoples coming later on, very good Piemontese foods and wines.
Air conditioning in room did not function; breakfast very poor
i only spent one night there because i was on my way to the airport but the bed was comfy and the room and bathroom were very clean.
We were looking for good continetal breakfsat, better coffee, chesse, salami...
The room was clean and big enough, the beds very confortable The breakfast really horrible
Close to the airport at Torino and easy to find. Awful breakfast
quite and very clean room. Friendly staff. Suitable for stop-over only.
Excellent room, easy access from motorway Location is not ideal as it is situated in an industrial estate
The staff were very nice & helpful Buffet breakfast were pale ; no greennes
very comfortable beds, very nice breakfast, computer available, staff always available, great value! a little hard to get to, but just a little
The staff were very helpful during our stay and we will hopefully go back next year
The owner was very knowledgeable and friendly. The proximity to the highway could have been done a problem in terms of noise, however the windows filter almost 100% of the noise.A good hotel if you feel tired before heading towards the south
Excellent service ,good food , nice rooms
Very very kind staff. Also a very good restaurant. Excellent price/quality.
Excellent hotel for following reasons: rooms, breakfast and position (close to Torino). The ratio quality/ price (39 € for a single room) is optimum
Good bathroom, quite, high speed internet included. Location in the old city center of chivasso. the lighting in the hotelroom was very dark, in the bath room was it ok.
Hotel and hospitality management team, made me feel comfortable in all this time. No
Hotel very clean, staff friendly, room very good. The restaurant was closed at the time of stay and the immediate external restaurants didn't offer a great choice.
It was the first time I stayed at Europa for a short period of time. I must say that the hotel is excellent value for money. The location is great. The room is spotless and staffs are very friendly. Plus the Single room was of a really good size. I enjoyed everything
Free internet access.
very nice hotel, free WLAN worked well
The staff were so friendly and helpful, the room was excellent as was the service I could find no fault whatsoever with the hotel
Conveniently located in front of the train station (25 mns away from Torino). Friendly staff. Clean and nice rooms. Restaurant was closed. Limited number of non-Italian TV channels.
Nice hotel perfect renoveated. Just located before the train station, good for visits to Torino. Room and bed perfect. Restaurant nice situated in the cellar. Tradional Italian cuisine with regional dishes. Perfect wine cellar.
Friendly Hotel Staff
The hotel was conveniently situated so that we could attend a family wedding. The staff Luca and Claudio were very helpful and extremely courteous. There are no coffee or tea making facilities in the room which we would prefer. the Hotel itself is very new and very well positioned for anyone doing Business in Settimo Torinese, a well known industrial suburb of Turin. the check out time of 10am is much too early but we stayed until 12 and it was not a problem.
very convenient location. excellent choice for travelers to milano city and milano exhibitions or people in need of an overnight stay before or after a flight in Malpensa airport
Very clean room, everything was virtually new. They switch off the air conditioning in August! It was 26'C in the room all night. I begged for the aircon to be switched on, they finally agreed but then limited it to 21'C! They also switched it off completely every hour so it went back up to 26'C. I gave up by 4am and opened the window but as the hotel is about 20 metres from a huge industrial estate and very busy motorway so it was noisy. My room also had a powercut. I found the staff very unhelpful. The restaurant is extremely expensive; €20 for an inedible steak!
very near to the autoway restaurant is has a very poor decoration. Not charming.
good value for money, easy, modern and clean breakfast could be improved in choice