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What didn't we like? It was a wonderful experience. The room was beautiful, comfortable, big, and beautifully furnished. The bed was very comfortable with great linens. The staff was helpful and gave us a great recommendation for dinner! I would stay here again.
The size of the room, particularly the bed. Also the young man at Reception was very friendly and helpful The breakfast was excellent.
good location and close to the city center and train station.Good price value.Nice bathrooms,personel and breakfast.Would definitely return. nothing
Staff helpful, rooms big & well appointed. A very noisy party was held in the lobby of the hotel on the second night! The music was so loud there was no way anyone could sleep - when travelling in the lifts they physically shook with the noise! Totally unacceptable for a hotel - we only paid 50% for the second night after a conversation with the hotel director. This was discount was quickly, but not graciously given!
Just a stroll through the park to the city centre and a short walk from the train station. Our room was very quiet with a choice of good pillows, and the staff could not have been more helpful. At the rate we paid it was outstanding value Room was a bit warm and maybe the decor needed refreshing - but these were very minor issues.
Excellent sized room - very comfortable. Only a 15-20 minute walk to centre of town.
Proximity to Centre and their breakfast Lifts took ages to use. No stairs.
Charge for parking was high & entry to the hotel from the carpark the first time was difficult.
THe Staff the location and the size of the rooms
Location The breakfast, wide choice very poor quality. Also not fond of the noise the ventilators outside my room made.
Nice, clean, close to the bus stop for work (I was working at the University), close to the shops, the room was nice and dark, so good for sleeping. Most the staff were helpful, unfortunately the first one I met wasn't all that helpful.
The hotel is easily accessible by car, but as the hotel is really well situated, you don't need your car anymore to visit the city.
Very convenient location. Nice breakfast Parking too small when the hotel is fully booked.
Good personal, good breakfast and location on the heart of the Parma +++ Festival Verdi Noise and petrol smell of the central road the are the hotel is located
Parking on property is a little dicey sometimes, but the staff will help you find someplace.
Great location with walking distance to town. Breakfast was really good.Staff Polite and very helpful.
The bathroom was comfortable and well equiped Coffee machine in the room
For an Italian hotel, the rooms are a good size and the bathrooms are large. Breakfast, included in the price, is adequate. This hotel is functional, good location, and without charm. If you want style along with your comfort, it's not for you.
Nice location in the center of Parma, pleasant view to the river banks, very good breakfast, polite staff, very clean room, excellent value for money.
Hotel was in a convenient location, room and bathroom were both decent sized unlike other Italian hotels.
Very clean, great bathroom. Rooms in front of the railway station are very noisy
Hotel is good and in a central location. Staff were friendly and all spoke reasonable english. I"ve stayed here before and is always a good place to stay.
breakfast extremely dirty bathroom (hair lipstick etc...) when complained, it took them till very late at night to send someone to clean! not an apology, nothing from management!!!!
very easy location from train station and into the city, large quiet rooms and great breakfast
The main reason we chose this hotel was because it is situated close to the trainstation. It is a good stay for a night.
Clean, tidy and quiet room with good lighting and control of air conditioning, and a good choice of breakfast. Handy location for the station or centre of Parma
the helpful staff anmd comfortable rooms within walking distnce of teh town
Location was perfect as we arrived by train. Reception staff were extremely helpful, making sure that we had a map of the area and detailing various places of interest. I can't find fault with the hotel at all - we came to watch rugby and I would certainly recommend it to other supporters who might need to travel to Parma.
Clean, quiet hotel in an excellent and convenient location. Breakfast could have been better.
The hotel is lovely, as are the grounds. The room is pretty the staff was nice. Breakfast was fair. We did not eat any other meals at the hotel. The young man who was the bellman and Jack of all trades was great. When two lights were out in our room, he immediately went to get new bulbs. This hotel is isolated. Feels almost like a prison or school from the outside. The neighborhood is not conducive for vacationing. You have to take a cab everywhere. You do not feel you can walk in the neighborhood.
Beautiful, luxury, details, new, very professional staff, stylish and fine. All, the design, the high quality of the details, super bathrooms, fantastic infrastructure. All, congratulations
This hotel was very clean!!!And Staff is very friendly. Bathroom's shower is not good.
staff very friendly , special mention to Marco the barman , who was made us very welcome and helped book us a restaurant on the sun night. none
Great hotel, comfortable, excellent facilities and very friendly and helpful staff.
Recently remodeled, it was one of the nicer hotels we've stayed at in Europe. Location is within easy walking of the old town and train station, but it is in the more industrial section of town. We took the bus with our luggage, since the bus stops directly in front of the hotel. Our only complaint is that the lobby has mosquitoes, a ton of them!
Asked to give electronic signatures to a series of declarations that were difficult to read and understand was uncomfortable and I think unneccessary.
good facilities the restaurant at 9.00 p.m. was closed and we asked for something to eat which it was provided/cold plate of ham and a beer was a real rip off
Enjoyed balcony in room and its view. Discovered that TV remote control had been damaged by previous guest, but it was quickly replaced by hotel staff when I turned it in. Location was somewhat isolated, and hard to find when walking from train station (no signs until already heading in right direction).
Service at Bar was good. No bus tub. Not good for long stay.
This is not 4 questions
well furnished rooms with a decent shower. friendly helpful staff who gave good restaurant recommendations. they made a good cup of tea:))
Friendly staff, good location, good breakfast
Great breakfast, good free wifi, close to down town by foot. Parking was expensive
friendly and comfortable, good location would like coffee making facilities in room
room was excellent
good areas for meeting colleagues and convenient location used shampoo bottle in shower and empty water bottle in room, so some improvement required.
Romm smallish but adequate, quiet, big screen tv, great buffet breakfast, kind personnel
Location No boxes of kleenex, only little packages
The overall stay was superb. The hotel is in an excellent location, making for an easy short walk to the historic center, across the river, and the train station. All staff were extremely friendly and accommodating. I really enjoyed the breakfast - plenty of fresh fruit, yogurts, brioche and pastries among other things. Free wi-fi is a definite plus.
Location is excellent and fit description on site. Breakfast was good as well.
Nice smelling soap (no, really). Helpfull staff. To our surprise there were no coffee/tea making facilities in the room, and no bath (not unusual to be offered in five star hotels).
THE POSITION ,STAFF AND HOTEL WERE ALL VERY GOOD
It has a good location.
It is situated close to the city center. The design and the interior decoration was very modern and clean. The receptionists are not well-informed about the events in the city, such as the programme of the theater, where to go and what to see. Not many leaflets are available at the hotel neither.
most things no,but would like to know why booking . com have said that the hotel is not available anymore on their website
Hotel was clean We were expecting a more luxurious hotel as it was was advertised as 5 star hotel.. But it felt as 4 stars at best, as an example internet did not work in the room.. And no solution was found.
Kind staff. The hotel has it's own bicicles which can be used free of charge for hotel guests. Only toast-bread at breakfast.
Convenient location. Modern and clean. I specifically chose this hotel becuase of hte turkish bath and sauna so was disappointed to learn that on the Saturday night it was booked out for hte local football team and the guests could not use it. Apparently it's booked out every second weekend during season but it's a shame they don't advise that when you book it.
Good location, outside of, but near to, the historic centre. Quiet, yet with a modern arcade nearby.
The room was a good size Teh internet hook up was not strong enough to get on my company mail server. i believe the bandwidth is too small
Original interiors. Good breakfast. Polite staff. Clean rooms.
no problem to bring a dog, easy to find when you're coming from the highway quite a little to eat on the plates in the restaurant for too much money
For whom traveling with car, this hotel is proper choice due to free and convenient parking place, quiet rooms with good prices. It was far from city center and I never recommend who has not car to stay in this hotel. To go to city center, you do not have option expect calling a taxi.
The breakfast buffet was terrific. The location was really good for getting to the cheese tour. A nice big parking lot.
The hotel was very cheap, although it offered free parking (it was not far from the city center), free internet access and a good breakfast. Easy access for those traveling by car. The rooms smelled a little like mould, the staff is not very friendly and the heating system was poor.
It was a good quiet place to stay, we were in the 'old house' and it was not busy They are extending this hotel, and it was further outside of Parma than I anticipated although if you had a car this meant you could park easily.
The restaurant It;s a building site at present
The staff was professional and helpful. I was surprised by the quality and quantity of the breakfast provided and thoroughly enjoyed my short stay. No.
The best breakfast with real parma ham The hotel is to long way to walk to the city center
Courtesy and helpfullness of the hotel staff in providing directions and recommendations to us.
exellent 1 spider in the room......I don't care, just to let you know.
It is a beautiful hotel. Outside of Reggio Emilia, but close to the airport in silence. The stuff is very friendly and helpful. The breakfast very good and a wide range of food.
quiteness, location and design poor breakfast
clean rooms, friendly staff and silent place
staff, cleanliness & breakfast Great old building with a contemporary flair. a bit confusing to find, better signs are what I would recommend
the position next to autostrada ,the value for money for this hotel and that it is very new renovated
Everthing! This is the best hotel we have stayed at in italy! The ammenaties are top of the line,very contemporary,very beautiful,very modern, the desciption online did not do it justice! Only to be give a map when printing the booking, but the locals were very friendly and helpful in directions!
The silence in the room, in a quite area; and the bed were really comfortable. I was completely disappointed with the breakfast. Parma it´s known by the tipically food, amazing cheese, and artesanal ingredients, and in the morning we just could find pre-cooked bread, hot milk that was always cold, horrible croissants, and canned fruit. It just have the only basis, even the interior of the room , at a first look it was modern, but closer, you could see the bad construction details of the wall and the floor.
Although situated next to the airport, we experienced no disturbance as a result of the proximity. The breakfast choice was good, and the room service excellent. The insensitivity of some guests meant that that we were disturbed by doors that were slammed shut rather than closed considerately.
Good staff Very unconfortable bathroom. No ventilation at all.
the position of the hotel, although the claim that it was 500 mts from the train station was inaccurate by at least another 500 mts. we had a problem with having no hot water which although resolved eventually this took up valuable time since we only had a 1 night stay
Pleasant staff and no problem about arriving very late. It was quiet and also conveniently close to the centre of the town. Noisy street outside. Plastic sachets of soap and shampoo.
A good hotel in an excelent location. The room was not prepered properly for guests (no glasses and no blanket)
Because the doble room we were given was too small, the next morning we were moved to a much larger and comfortable room.
The hotel was in an ideal location, central to all sightseeing and theatre. The staff are friendly and helpful. Free WI-FI and a good continental breakfast selection. Nothing at all.
Perfect central location. Very helpful staff
It is a simple enough hotel but in the middle of Parma. Hotel staff is very friendly.
the location and the room was very pleasant -good value for money the towels
Located within walking distance to central Nice
Its location is ideal to explore Parma's city center, plus it is only a 10-15 minute walk from the train station.
Staff was wonderful and facilities were great especially for the price. Only issue was it is not conveniently located at all and requires you take a taxi to and from the hotel. Maybe a shuttle service or public transportation in the area would be really helpful.
People were very nice. We enjoyed the pool.
Clean rooms and reasonable prices! Excellent breakfast. Poor evening meal menu. Awful directions to the hotel.
Quick check in and check out, everything very convenient and efficient. Room was vey good. Nothing.
the location, easy too find, the pool, the room and bathroom were of nice size the hotel in general needed maintainance, seems like it was functioning with minimum personnel and some places were not clean or maintainned
Nice rooms, excellent resturant I had to make two trips to reception with my luggage because the room pass/card did not work.
Prostitutes on the parking at night....not very nice
Great hotel and perfect if you need a stop over close to the motorway
The location was great because we had a car and were travelling from a city to another each day, then back to the hotel in the evening. The pool area was very quite when we were there and it was really nice with the jacuzzi outdoor. The only thing which we did not like was that the internet service was not free but we knew before and not much space were to hang clothes in the closet.
Good to stay with you just want to sleep while you are travelling to other place.
The very young guy at the reception. He was polite and helpful. When we booked we wern't told the bar and restraunt would be closed. We booked the sauna but nothing was done about it
Comfortable room, very clean. Staff "client minded" Shower set quite basic.
Comfortable bed. Very hard to find hotel. I don't speak Italian, so could not make myself understood to the receptionist who spoke no English at all.
This hotel offers vaule for the money. The servicees and staff are very kind and courteous. The room was very comfortable and the parking is free. They serve a wonderful and plentiful breakfast and it was clean We booked this hotel at the last moment as we were staying in Parma for one day to see thee city sites. There is a shuttle that the hotel offers and at this time is was 25 euros for 4 people to get to Parma center. It really is quite a drive to the center, about 30 minutes; however, we did have a vehicle, drove to the center of town, and were able to find municipal parking, which was a bargain for parking in the city for the day. This being said, the hotel was a wonderful find for last minute booking but about 8 miles to the center, or a 30 minute to the center wit moderate traffic.
Breackfast is not a 4 star breackfast, but it has been equo to the cost of the room
Very accomodating staff and excellent ambience Restaurant very good quality and choice Rooms excellent size and quality
Cheap, tasteful dinner. New and nice.
Exclelent location, excelent rate
The courtesy and helpfullness of the staff , namely Monica. Charge 3 Euro for one hour internet in the business center.
the food was excellent at the restaurant the TV pay tv was awefull,you cant cancel,find an other provider please!,
Friendly, helpful and efficient service by all reception staff. Breakfast - plenty of food and good quality. Rooms modern and very clean. Tea/coffee making facilities in the room. Maid service excellent. Plenty of available parking if you have a car. The location was further from the city centre than indicated by previous reviewers. Not a major problem as there is a bus stop approx. 800 metres from the hotel (bus tickets 1.50 euros bought on the bus), or it's possible to take a taxi (average cost 8 euros per trip.)
Easy to find, spacious and clean room, good for the purpose, a quick sleep over on the way to Toscana Breakfast was quite 'Italian' = not much fruits etc, just coffee and toast and little else.
Quite modern, good equipped rooms,friendly receiption staff,quiet to sleep,very nice to stay travelling by car. 10-15 minutes to walk to nearest bus stop with last bus at 8:30P.M. for return. Breakfast: hot dishes has been already ended at 08:45 and no more available as per from messroom personal.
The staff and the breakfast Not really
the machine for the morning coffe at the restaurant. i would like more variety.
I would have appreciated a real Italian Capuccino for breakfast
We liked Palma and thought it was a lovely city The reception staff were discourteous. The hotel was old fashioned. The lavatory seat was chipped. There were flies on the breakfast table.The worst hotel we have ever experience in 40 years of travel in Italy.
The hotel offers very good value of money, it is clean clean, the staff is friendly. We stayed at one of the suites, it was very comfortable.
Location; welcome on arrival; Room could have been better decorated but not a real problem
Smart, clean and comfortable.
very unique, special and very good located nein
Closed to old town. No internet access.
convenient to city center, clean, staff courteous, room well serviced. I would have preferred to have been offered a room away from the main street. It was very noisy and we did not recognize the noise until the evening when we tried to sleep. That would have been good guest management.
breakfast and lovely bathroom room small and very dark with no outlook - poor for a de luxe room.
breakfest, central position in the city, personnel
I was given a quiet room as per my request. The staff were helpful and efficient. The breakfast buffet was good too. The room was a bit cold because the heating didn't seem to work very well.
The friendly staff (the young gentleman at the front desk was very helpful). The hotel was fantastic value for money, and very close to everything.
staff very friendly allthough is was very noisy in the room allmost all night(room located near the station and bus stops), I was able to sleep very well.
The nearest hotel from Parma station. The room is new. Its design is sophisticated. Some staffs are very kind and polite. Breakfast is good. Discounts for using internet in longer days: 10 Euro for a week. No English TV program. No bathrobe, slippers, and toothbrush. Same breakfast.
room size, car parking, deco the rooms at the front of the hotel are very noisy - the staff were very helpful and moved us to another room which was front to the side - avoid the top floor at the front - it's like sleeping with the window open - it's next to the bus station and train station
Clean and modern room interior and lobby, room was made available well before the indicated check-in time. Room was too noisy (coming from the street as well as from the hallways), despite modern interior and equipment only Italian TV channels are available, confusing system of elevators.
staff friendly and helpful
A clean, bright modern hotel with excellent service and good breakfast
Its a nice hotel in a beautiful city. The breakfast is very poor.. The price of the room should be lower..
The staff were great, value for money excellent. Noise from the bus stop outside very intrusive until 9pm, but the renovations recently finished are great. Traffic noise, but if you want to saty close to the railway station, there has to be a trade-off.
Friendly, helpful hotel staff. Recently refurbished hotel with nice rooms including new bathroom. Good location, very close to train station. Breakfast wasn't that good. Since it was close to train and bus station, it was a little bit noisy. But was still able to sleep fine.
Comfort - good food and service
I liked the location, the quiet atmosphere inside, the breakfast The difficult parking, sometimes even dangerous to quit or to reach
i loved the bed and sheets. the room felt very clean. good location, with parking, if you don't mind walking into the city, about 15 min.
location and comfort of the room
Excellent Restaurant and excellent extremly friendly staff. Rooms are clean and comfortable. Breakfast buffet excellent and rich for Italian standards No smoking rooms available.
Clean, excellent restaurant downstairs, kind staff and helpful in English - for a variety of things. Very good selection of channels with their satellite service. There was nothing I did not like....
a quiet, contemporary, well maintained property with good amenities and a very good on sight restuarant.
Excellent restaurant Parking place quite small
Stylish rooms, very good air con, excellent food including breakfast.
Very friendly staff, very accommodating. Our room looked over the front of the hotel with small juliet balcony, very nice, but the traffic can get noisy if you leave the door open. The windows have roll down shutters that completely block out any noise...and light. Great family run hotel and restaurant, they will bend over backwards to make your stay and meals great. Parking can be tough if you have a car and they are busy, there is limited parking, so be sure to park early in the evening.