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very friendly staff, surroundings are beautiful no information during check in, example what time breakfast is served and where. We had dinner reservations for the first night (part of the package) but she forgot to tell us etc.
Very nice hotel. Great location; spacious and clean rooms. Friendly atmosphere. We had an extra bed for our son without additional charge. Very good value for money. Very good breakfast if you go early; view on the lake. Free parking. We want to visit this hotel again in the future. Some policies of the last decade: very high charge for internet, pay tv and cd listening!!...simply not worhty to use them.
comfort in room and bathroom was great being in wheelchair the elevator solutions were not ideal
Quality and tranquillity of surroundings (a) The bar was unmanned for much of the time when it was supposed to be open. (b) Concerned that a room service meal for 4 people was delivered by a young man who had had to carry a large tray - very heavy and dangerously laden - up two floors and through long corridors to our rooms: impractical and risky. He should have had a trolley.
Very good place on coutry side. Quite good breakfast. Hotel staff is friendly and helpfull.
fantastic place, beautifully located and very well run. I'll be back. And this is from a hotel owner.
Location On the first day the room service left the door of our room open all day after cleaning the room!!! Luckily nothing was taken. On the second day there was very loud music outside on our second night until 3am and then again in the morning from 9am. The hotel compensated by not charging us for the minibar. Also the lift is scary, old and slow, and only one for the whole hotel!!
location near to the lake restaurant with lakeview but they put us in dark room on back side with no view , welness with 3x 5 m pool , small sauna and hammam, not worth a 5 star hotel , people should know
Beautiful quiet location overlooking the lake; only 30 mins from the centre of Brussels; competent and charming staff; good restaurant.
Very nice old building which surprises with very modern interior and rooms. Rooms are large and very nicely fitted. Can't beat this hotel for value for money. Restaurant is superb. We had a great set dinner for only 30~40 Euros and quality was top! Nothing negative to report
Chateau itself Meal is good but rather expensive
Excellent location; excellent meals
Dinner in the Hotel restaurant was well prepared and presented with an eye to detail and quality of ingredients. Very good.
The Chateau is absolutely beautiful. The rooms were spaceous, clean and comfortable. Very nice bathrooms and decor in the room.
Nice location No way near a 4 star hotel, too expensive, restaurant portions not enough to feed a small kid.
The owner, cook, receptionist was very friendly, and always on hand to offer suggestions. Rate was good. Parking was a bit of a challenge; because although the hotel had parking available out back, it wasn't clear how to reach it. I parked in the public lot just over the street - which worked out fine.
Best thing about it is also the worst. Lovely and secluded but also hard to get to and as Namur is innundated with taxis getting back in the evening was difficult. Also good value as we got a deal for 60 Euros for the night, probably not worth it at over 100.
The location and the food The interior was not as traditional as we had imagined it would be
Enjoyed Breakfast, the ambience was better in the morning then evening. Didn't like the renovation, too much of the history had been wiped out..
ideal hotel for a stopover
Cheap Extremely basic
Location: 8 min from the airport by free shuttle bus, cleaning of room. 25 min waiting of the shuttle bus!!!
Staff attitude, quick transfer from and to airport. Problem to have a meal in the evening.
price, it cost me 20 euros in a taxi from the airport for a distance of approx 3 km as the shuttle bus works only in the morning and evening and I had to walk to the airport and back to get some food!!! their is a pisa delivery service which starts at 17:30 hours which is ok but a bit expensive
Good hotel for reasonable price, next to Charleroi airport. Ideal for overnight if useing early Ryanair flights out of Charleroi Incompetent staff. Allways comfusing with taxi reservation to / from city / airport. Far away from downtown Charleroi, in the middle of nowhere
Privacy, Quiet Everything but the above.
Dont think about the free shutel because timetable is useles
Near airport The fact that I paid to leave my car but had to take a taxi to get back as there was no free shuttle service
Courteous services rendered by staff.
wonderful breakfast and hospitality fire escape should be paid attention
A very nice location and the kindness of the staff
This was a great place to relax - I was at a busy event at a large local htel and it was just great to get some space!!!
the charming location, the lodge and the staff
Anne-Marie and her staff were very friendly and helpful. The house is in a quiet location a few minutes walk from the lake.
Excellent accommodations and location
Excellent clean spacious rooms & breakfast. Beautiful nearby lake for a pre-breakfast jog/walk to build up appetite
Comfortable rooms (although the bathroom is a little basic), plenty of space including a separate sitting-room, friendly atmosphere and staff, excellent value for money.
Park,sleep and Fly.Very Good.Even breakfast at 5 AM. Nothing
Firendly hotel staff. Nice room and good shower. The bar was hardly ever attended by staff.
Kindness of the personnel, possibility to have breakfast in very early morning (before 5 a.m.)
Restaurant staff friendly, good menu, good food, excellent wine. Free WiFi internet Shuttle service from airport atrocious - if I stay there again I will not use shuttle, would rather pay extra for taxi
location good no food available on sunday night a bit isolated
Food in the resturant
Ease of parking, and room facilities No
The receptionist was very nice and helpful. Good level of english . The room was comfortable. Good choice if you want to stay for a stop for charleroi airport. just the waiting for the taxi ... but i suppose is normal and is not necessary the hotel fault
What i like is the proximity of the hotel to the airport. The staff was really helpful. There's not restaurant around and the restaurant was close the day we was there.
Good service. Also liked the wooden decor very much, really nice. no
Although we only stayed one night we found it to be absolutely delightful.
We had breakfast in the room and it was excellent and fantastic value for money. The room was large and luxurious. The host was welcoming and very friendly. Very soft-spoken and unimposing. The switch between shower and bath taps was very stiff.
nice rooms and friendly staff, nice breakfast
The management were very good. Unobtrusive and helpful.The setting and style of the hotel is very good, reminicisient of a much more graceful age
it is situated right opposite a beautifull golf course the old fashioned bathroom and a very dated tv-screen
Great breakfast - though price not included with room. We stayed with baby and accidentally forgot a soft toy. They kindly hand delivered it to Brussels! Very nice staff indeed.
Lovely villa in a beautiful riverfront location on the Meusse. We had a grand view room with a large balcony overlooking the river. We had brought wine and enjoyed it on the balcony. The villa has that "going back in time" feeling. The area is spectacular, beautiful scenery and lovely old towns and villages. The nearby town of Namur definitely worth visiting. We were warmly greeted and as we arrived very hungry, the owner immediately phoned and made a reservation for us at a little gourmet restaurant that we walked to, just a couple of blocks down the road. We did pay separately for the quite extensive breakfast the next morning, but we enjoyed it very much. It is served in a beautiful sunroom overlooking the garden to the river. The shower, (which is a handshower) was not working, but we just used the big bathtub instead, which was perfectly fine.
Breakfast was excellent. Location good but as it has no restaurant you need to drive to eat. The Italian restaurant recommended by the hotel was good but expensive with extremely slow service. The bedroom we stayed in could do with modernisation.
Very beautiful building and garden. Nice big rooms and very comfort beds. Nice bathroom. The breakfast is outstanding! Nothing.
Close to the River with wonderful views yet close to town.Comfortable room. We would use again. We Thought that the Breakfast was overpriced for what was available.Next time we would opt out of the Breakfast.
Hotel comfortable. Spacious rooms. Location is quiet and by the river. Ideal for travel by car. Hotel 25 minutes away from city centre by bus. I was there on business so we were provided with transport every morning and evening. Last bus is at 9.22. If you miss this, You have to phone a taxi - walking from city to hotel is out of the question - too far away.
It was comfortable, quiet and relaxing as a stopping iff point on the long journey from Italy. It was also excellent for an evening trip into the old town of Namur. As a disabled person, it was a long walk to the room.
The hotel has a nice feel, good for children, excelent location. Very price/ value. I booked the hotel because it has a swimming pool, we had 2 children with us. De pool water was simply ice cold. I complaint about it at the front desk and the manager but with no result , they said the water was always 28 ° I have a pool myself in LA but this temp. was way lower than 28. Everything else was nice, I go back to Dinant regulary but will be hasitating to believe the heathed pool story so I dont know if I will book this hotel.
The dinner we had for 11 persons was excellent
the indoor swimming pool not always very clean (especially the bed cover)
Clean, comfortable rooms. Excetionally helpful staff.
Problems with Sauna
The grounds were very nice. It was a peaceful setting. The shower curtain had a bugger on it. The bed spead had yellow stains. I choose to believe it was coffee.
the location and the fresh air outside was fascinating and the building gives a feeling of medieval times.
no noise not so clear in the bathroom as it is expected in 4 stars hotel
I did not enjoy the resturant service at all both for dinner and for breakfast. I did not enjoy overcooked coffee. I did not like having to ask for my room to be made up at 14.00 in the afternoon
Personnel was very attentive and the food great. Had to get used to the long corridors and the steps to go up and down.
Walking in the forest. Play tennis, Swim in the pool. Go by car to the Ardennes resp to the sea. Train to Brussels. Hade excelelnt food at your restaurant and at two restaurants in Wavre. You should change to new fresh floors in the rooms and new better beds.
The restaurant was excellent.
The restaurant is very good and not too expensive The room was too small, the pay tv not working, and it was very hot even when snowing outside and window open
Very big room. Very clean. Very confortable. Nice design of the hotel in a castle. The dinner is too expensive. Its either taking a 40 euro dinner (that needs reservation) or having a pizza or lasagna in the bar. And its almost impossible to have dinner close from there. So you should be prepared for that.
Price of the breakfast is too high for what you get.
We loved the hotel! The staff (I assume the owner of the hotel) was friendly and extremely helpful! We really appreciated the shuttle to the airport in the morning.
Clean hotel and friendly staff. Free shuttle to airport was nice thing, because it's not so close to the airport as you can imagine while reading reviews. Internet was working via cable. Quiet place. So you get what is promised. No free Wifi. Some hot food would be nice in the morning.
The owner was extremely pleasant and hospitable. He wrote us out a day tour of Brussels on a map and gave us great information for being new to the area. Hotel was modern, clean, and rooms had plenty of space. Breakfast was great and you even get a taste of the famous Belgian chocolate right off the bat if desired.
Personnel of the hotel is very friendly. Transfer to/from airport is provided
This was a very pleasant surprise. Nice small hotel with plenty of individual service. Friendliest staff ever. Owner takes great pride in his establishment.
Friendly helpful staff and a clean and comfortable room very close to the airport.
Very friendly helpfull staff. Excellent hotel for getting early flights from the Charleroi Airport.
The close proximity of the Hotel South is its best feature as its only a 7 min. drive to Charleroi Airport. Really suited me as I was getting a 7 am flight the following morning. The hotel is run by the owner, a man. He drives a shuttle bus (7 seater) over and back to the airport. This same man also covered reception. No breakfast is available prior to 7am.There is nothing to do at this hotel, - just stay in your room which has a T.V. The small shop is a few steps away and has its door locked, access by ringing the door bell - I just thought the neighbourhood maybe bad. The free drive from the airport and back the following morning is the only selling point for me. Should add a new box to Q. 1 - Beside Airport. My reservation said breakfast would be 8 euros., but it did not say - there is no breakfast before 7 am. a buffet breakfast of juice etc could be easily organized.
Excellent service and proximity tothe airport
clean quiet room reception desk and breakfast room and hotel rooms and that s all there is, very nice restruant in the casino, but if you had children you would have to find somewhere to eat to out. Ideal for an over night stay or business trips. Found parking difficult but can use casino car park for 5 euros.
The breakfast buffet is ... uninspired. You can survive, but the choices of bread, coffee, croissants, etc., are not up to Belgien quality standards.
The Location is great despite the main road. I didn't appreciate not being allowed into the Hotel Restaurant without a passport (It's in the Casino) so I ate elsewhere.
Spacious, comfortable room, great view
Central Location Lengthy procedure to gain access to the Casino
I wouldn't suggest this hotel unless you like Casino games Smoke is permitted in shared rooms, The reception is empty because of the Casino
The building. The rooms were dated and the bathroom needed renovations. The complimentary breakfast was appaling, the coffee machine was not working the fruit juice was watered down. The rooms smelt of smoke even though we requested an non smiking room. The staff did not really speak english. The parking was operated but a random door man that insisted on cash, but free parking is available on the street.
The breakfast was nice and it's a nice touch to have free water in the fridge in the room. The view over the river must be good if you're on the right side, which I wasn't. I didn't get the good view. The internet was slow and should be free.
Spacious room - plenty of space for suitcases. Large, comfortable bed. Excellent bathroom facilities.
Good location, good breakfast, parking easy enough, but compared to previous visits to Namur I thought the town was very dirty: too much litter, too many rats roaming freely by the Sambre, etc. The town council has some work to do to bring this historic town up to good condition. Not the hotels fault I know but perhaps some pressure is needed. The hotel stank of cigarette smoke. The charge of €9.90 for wifi is ridiculous: in this day and age that is similar to charging extra for the toilet rolls. Yes, I would recommend this hotel on grounds of location, but it has a way to go in terms of customer services.
Helpful, pleasant staff. Very good location.
Air condition a little unefficient
Breakfast for Euro 10 is rather expemsive.
Conviniently located. Got a big, comfortable room. A bit of inconvinience with the soap dispenser. The paid internet service stopped working the day i was to check-out! Good thing was the hotel guy did not charge me. Breakfast too expensive.
Friendly staff,, clean rooms, value for money and central location
easy to find using ibis map. Good secure parking. Just a short walk fromtown centre. breakfast very expensive so didn't bother.
excellent rate and convenient location
Location There is no Hot Spot in a room
Clean and spacious, nice view of the citadel. The first room I was assigned was a smoking room, but I was quickly moved to a non-smoking room when I presented the problem to the front desk staff. No t happy that I had to pay for the internet which every other hotel I've stayed in in Europe has offered it free (5 in the last month).
simple, but clean and nice I got room for smokers, possibly, so it was not smell good
Rooms with style elegance and a beautiful breakfast.
The owners are very nice and the Manoir is a beautiful place. Call the owner before to arrive as the Hotel is quite hard to find even with a GPS.
Everything, especially the location, looks and the quietness I had a room with only a bath, not a shower
Excellent staff. Beautiful house and surroundings.
Our room was spacious, spotless, with a very large ensuite bathroom. The service is excellent and the owners very friendly. The location is great because this b & b is situated in a beautiful park, outside of town. The room could be better sound-proofed as we could hear too much of the activities in the house/hotel during the day and evening.
Everything was excellent! The house, the room, the location, the hosts,the bed,the breakfast, the bathoroom. Even the two dogs were lovely.We will definitely be back. Just a little shelf/stool in the bathroom to put toiletries on would be handy, but there were 2 in the bedroom, so we "borrowed" one from there, no problem.
the room was never clean in 3 days
access plan could be better
The kindness of the guest. The beauty and tranquility of the place. The very nice room. Nothing in particular, may be a slight lack of sonic isolation.
Nice rooms, very friendly staff, nice location Basically a B&B, tricky to find