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We enjoyed the setting. The hotel was quiet and relaxing. It was readily accessible from the motorway. It needed redecoration and traded too much on its fading splendour. The garden needed much attention and the cheap garden ornaments were not impressive. While the restaurant is undoubtedly very good, the staff should be able to offer alternative places to eat especially for families with younger children - even if not in the hotel restaurant.
Very friendly staff and fabulous food. Beautifuuly appointed rooms and a relaxing atmosphere. Perfect after a long drive I wish we could have stayed longer and wil defintely go back No
The terrace was lovely for eating dinner and the food was excellant with courteous staff. The service was very slow at dinner we waited approx 20 mins before being offered the menus.
Very nice staff. Great location. Good place to store bicycles safely.
Very good value for money and about a 20 minute walk to the centre of town. The hotel gave us some useful information about restaurants nearby. We were able to park in front of the hotel.
Location and helpful staff - room fairly basic but clean and serviceable Noise from room above - no tea/fridge facility in bedroom. Main difficulty was the lack of a lift and bedroom was 3 floors up!
Friendliness of staff, room was perfect for a 2 night stay, great breakfast at a reasonable price, quiet location, close to Citadel steps We had a great experience at teh Granvelle
Beds very comfortable. Clean room. Car parking on site for an extra charge. Quiet location. Short walk (10-15 mins) to centre. Very basic. Shower, no bath. Cracked sanitary ware. Only one hanger supplied - a trouser hanger. Very cheap, worn furnishings. Compared with other hotels we have stayed at at this room rate, or similar, we felt this was poor value. Lacked comfort, except for the bed. Presumably it was trading off Besancon as a popular centre.
Although perhaps in need of more modern decor this was a very comfortable hotel for the price band. It is in a quiet part of the town, close to the citadel, but still within 5 minutes walk of the Grand Rue.
Very good location for exploring the city.
Staff lovely particularly the chambre maid who did the washing and drying and folding of clothes for free. While not up to that staff members spectacularly high standard the whole staff were wonderful and spoke enough English to help us.
the hotel is in the old city centre - very conveniente !!
Old world charm and smell of history
I liked my room of pool view, quietness, gardens and children playground. Also, the restaurant and the seating area around the pool are so reaxing.
Comfortable room No English language television channel (unacceptable for a hotel at this price with numerous English guests). Noone at reception on our arrival; and no apology when receptionist eventually turned up. Poor value for money evening meal first night.
Good price and resturant Location far from city and dull surroundings.
Good bed, nice bathroom, friendly staff, print-out review possible in office center Surrounding not too nice, but located next to "old" city. Enough parking places.
Good space for a hotel room. The bed was terrible - you sunk into a hole - needed replacing. Strange bathroom settings with the taps.
Pleasant. Know what to expect from Novotel. Not exciting but easy. Kids playpark in field opposite entrance (better than hotel one). Not walking distance from anywhere else to eat, slightly rough area, pool too cold for kids to swim, menu limited, no kettle/tea in room.
A better than average Novotel. Good service. Nice staff. Pleasant setting. Good fre on site parking. A long walk to the centre of Besancon and not that straightforward but worth the effort.
Nice hotel, chilldfriendly with swimming pool , table tennis, play ground.
Staff were very friendly and helpful. Restaurant food was excellent. The room was large. This hotel is a great "stopover" hotel, with the bonus of an excellent restaurant. There were only 2 pillows in the room. The location is not ideal (in a run-down residential area)
Very nive and helpfull staff and very close to the old city
Lovely balcony, excellent breakfasts, well equipped rooms Coloured flashing lights in the room, corridors need paint
communication with train staion and very clean, also nice hotel staff during the night i was feeling hot and little disturb for masqitus
The location. The room has only one window in the roof, but that wasn't a problem because we only stayed one night.
Staff very pleasant and helpful. Breakfast good with nice room. Dinner meal available at the hotel was good and reasonably priced. Room was very clean and fresh. En-suite bathroom was a tiny modular unit with little space and small shower. Room was also small but adequate. The walk to the room on the first floor was via an outdoor uncovered balcony.
Very convenient location for station - about 10 mins' walk into the old town. Also particularly friendly and helpful reception staff. Some might be put off by a little noise from road and rail at front of hotel - but the rooms are double-glazed and noise levels not too high - and possibly by the "Boutique Erotique" next door (though I can't say it bothered me)!
Perfect location for our purposes. Friendly helpfulness of the staff.
Friendly staff, private secured parking, the swimming pool
We stay here whenever we are in town. It is the best! Great people, great rooms, and great breakfast. It is necessary to reserve rooms well in advance because they are so popular. However, if you can plan ahead, get your room early.
Excellent staff, helpful and cheerful. Location within a five minute walk of the city attractions. Parking is on site and safe. Hotel is more modest than the 8.5 rating on Booking.com would suggest. It is fair value for the price, modest rooms and furniture, no charm except for that of the staff, small bathroom. We were unable to connect to the internet via the cable and modem provided but that may have been an exception.
We stayed in a new comfortable extension which opened this year, carparking was on site and the room was relatively spacious and quiet. though their was a restaurant it was not yet open and there was only a limited choice for breakfast.
Easy to find and very modern
Location, express breakfast. Needs to be updated. Air conditioning is inferior. Room was old and dusty. Too many tour buses at hotel.
Good location in the center of Besancon, pretty large room. Free parking in the hotel.
Could easily be a 4 star hotel.Restaurant was great and the prices were not expensive. no
Pretty good - aircon not quite adequate - especially in Dining Room! No safe. Decor a bit past it, parking good though - restaurant for evening meal very good (although too warm despite a thunderstorm and pouring rain outside we were really sweating!) Breakfast too expensive.
good location to access the city centre
Staff are friendly.Comfortable room.Adequate bathroom. Free secure parking. Very expensive internet, apparently to be free across the Accor Group from Jube 2010. Very expensive breakfast.Hotel generally could do with a refurb
Central location but easy to find due to good guiding through the city. Excellent parking facilities was highly appreciated. Nothing
Excellent location for a visit to lovely Bescancon, with good facilities including parking. The staff were very welcoming and helpful.
Quiet. Small park on the other side of the road. Car park. Becoming slightly outdated. Badly stocked mini-bar. Mediocre restaurant. Expensive breakfast.
A nice clean hotel with comfortable beds. A large supermarket is also near. This was a good stopover on the way back from Switzerland to Calais.
convenient, good location, good value, excellent service
Too much used. Not suitable for exacting travellers
It was convenient and easy to find whilst traveling through. the family room was too small for two teenage kids and two adults.
The only thing that I liked: it was close to the motorway. Not to reccomend! Expensive, small room for four (number 11 bis), not very clean, the air conditioning was noisy even off !!! And breakfast, what a miserable buffet for 9 euros!!! You can chose te Etap Hotel, just in front of this bad Campanile.
The plates beside the buffet were not properly washed, and some of them looked as if they had been used. The plates at breakfast time were not much better.
The layout of the hotel was pleasant being on just two floors in individual buildings. We found most of the staff very off hand and not welcoming. We ate there on our first visit and were not impressed by the tiny portions offered.
No problems There was wifi available but only the 1st night there after it did not help reporting the wifi failure I was not understood.
all was okay smoking rooms should have ashtrays
There was a lovely view which we could have enjoyed if we had had a room at the front of the hotel. The disabled parking space was taken and when I asked if there was another it turned out that a member of staff was using it and vacated it so that my husband could use it. I asked for a ground floor room as my husband has to walk with a stick but they said it did not matter as there was an elevator. However, there were three steps up to the elevator and then steps again from the elevator to the floor of our room. We stayed on a Friday when the Restaurant is apparently closed which was not very useful as the centre of town is not within walking distance. The breakfast is very expensive.
The hotel offered efficient and friendly staff coupled with a good location for exploring the city. Love the exterior with flower boxes. The hotel although clean and tidy was a little tired in its appearance in the interior. My room especially the bathroom was in need of a makeover. Also, please upgrade the pillows.
The staff were very helpful. The hotel suited our needs, a nights stopover where we could see something of France, short and sweet. We had misunderstood the booking and thought breakfast was included, so we were happy enough with what we got, a typical french breakfast (1 crossaint, 2 small pieces of baguette, with jam and butter and coffee, not of really very good quality food). Upon paying for the room we realised that had cost us €6 each. While I have no compliant with the hotel, I recommend that guests walk into the town and have breakfast there.
A very homely feel The traffic system in bescancon is not well designed for getting to the hotel
central parking, traditional French hotel.
The hotel is situated in a small village with beautiful surroundings.We found the hotel a real gem .The rooms were spacious, spotless,very well furnished and warm.We would recommend this hotel and would certainly return.
The room was very spacious and the bathroom was awesome (nicest of any on our month-long journey through Europe. This would be a very nice place in warm weather to stay for a few days. There is a pool and grass tennis courts. They also rent out a suite with a kitchen...at a very reasonable price. Very small picturesque village. Restaurant next door is good. Hotel continental breakfast is pretty standard but the room is charming.
The room was very small. We were the only guests but we were made to perch on the edge of a large bare table for breakfast, rather than disturbing any of the carefully laid smaller tables.
Nothing The hotel was out of the way not near anything
friendly staff, parking, location near highway but silent
The Staff were very helpful and although my french is somewhat lacking their English was good. A very enjoyable stay would use again.
good location, friendly staff, clean & tidy room.
Restaurant food was very good. Staff were polite and helpful. Confusion about the reservation, which was adequately sorted out and we asked for a non-smoking room but ended up in a room with strong smell of cigarettes.
close to highway and very silent at the same time - perfect for stop when travelling a little bit noisy AC unit
Parking facilities. Silence. Confort in line with budget - Value for Money.
We were on our way to Germany, so it was a perfect choice to stay overnight. Staff was nice and although our room was small it was correctly furnished and reasonably clean.