Overview

First World Hotel

Genting Highlands, Genting 69000, Malaysia
+60 361 011 118

$15+

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Rates

Overall guest ratings

7.1/10 Good
Based on 11,779 reviews
See all reviews

Review highlights

  • 8.4
  • 8.0
  • 4.6
  • 3.7

Good to know

  • Clean rooms
  • Friendly atmosphere

Nearby

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    About

    With a stay at First World Hotel, you'll be centrally located in Genting Highlands, steps from Genting Highlands and Arena of Stars. This hotel is within close proximity of Genting Theme Park and Chin Swee Cave Temple.

    Rooms

    Make yourself at home in one of the 6083 guestrooms. Cable television is provided for your entertainment. Partially open bathrooms with showers feature complimentary toiletries and hair dryers.

    Amenities

    Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional features include gift shops/newsstands and a hair salon.

    Dining

    Enjoy a meal at one of the hotel's dining establishments, which include 2 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service.

    Business, Other Amenities

    Featured amenities include a business center, express check-in, and dry cleaning/laundry services. Free self parking is available onsite.

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    Amenities

    • Fitness center
    • Facilities for Disabled Guests
    • ATM on-site
    • Business center
    • Concierge service
    • Gift shop
    • Meeting/Banquet facilities
    • Room service
    • Casino
    • Spa
    • Restaurant
    • 24 hour front desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Laundry service
    • Beauty salon
    • Coffee shop
    • Pets not allowed
    • Free parking
    • Terrace/Patio
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    Map

    Map

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    Reviews

    Guest reviews

    Overall Rating

    7.1 Good
    Based on 11,779 reviews
    • 8.4 "Location is great."
    • 8.0 "Vibe was good."
    • 6.7 "Average value."
    • 6.4 "Service is ok."
    • 4.6 "Rooms are not good."
    • 3.7 "Breakfast is below average."
    • 2.9 "Quite uncomfortable."
    • 1.5 "Disappointing internet connection."
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    Overall Rating

    7.0 Good
    Based on 4,240 reviews
    • 8.8 "Location is great."
      9.4 "94% liked the proximity to shopping."
      9.2 "92% enjoyed the restaurants & bars nearby."
      9.7 "97% thought parking was inexpensive."
    • 8.1 "Vibe was good."
      7.8 "78% thought, the hotel was modern."
      8.3 "83% enjoyed the friendly atmosphere."
      9.7 "97% thought the hotel was luxurious."
      7.1 "71% said it was a stylish hotel."
    • 6.7 "Service is ok."
      6.8 "68% said the reception staff was ok."
      7.0 "70% thought the service was very professional."
      6.7 "Housekeeping was ok, according to 67%."
      5.0 "50% thought the management was tolerable."
    • 6.3 "Average value."
    • 4.8 "Rooms are not good."
      3.2 "68% said rooms were small."
      2.7 "73% complained about the bathroom."
      3.7 "63% thought they were poorly maintained."
      0.2 "Air conditioning was criticized by 98%."
      2.0 "80% criticized the small bathroom."
      0.5 "95% thought the tv was sub-standard."
      1.0 "90% were unsatisfied with the kitchenette."
      0.9 "91% were disappointed with the minibar."
    • 3.7 "Breakfast is below average."
      4.0 "60% said the breakfast was too expensive."
    • 3.6 "Not very comfortable."
      3.2 "68% said rooms were small."
      0.2 "Air conditioning was criticized by 98%."
      2.0 "80% criticized the small bathroom."
      3.4 "66% thought it was too noisy."
    • 1.5 "Disappointing internet connection."
      0.8 "92% said the wifi quality was bad."
      3.9 "61% thought it was overpriced."
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    Overall Rating

    6.9 Good
    Based on 6,478 reviews
    • 8.3 "Vibe was good."
      8.5 "85% thought, the hotel was modern."
      8.3 "83% enjoyed the friendly atmosphere."
      9.9 "99% thought the hotel was luxurious."
    • 8.1 "Location is great."
      9.1 "91% liked the proximity to shopping."
      8.5 "85% enjoyed the restaurants & bars nearby."
      9.4 "94% thought parking was inexpensive."
    • 6.2 "Service is ok."
      6.3 "63% said the reception staff was ok."
      6.8 "Housekeeping was ok, according to 68%."
    • 4.5 "Disappointing food."
      0.6 "The price was too high for 94%."
      4.1 "59% did not like what was on the menu."
      2.2 "Unclean dining area, according to 78%."
    • 4.4 "Rooms are not good."
      2.1 "79% said rooms were small."
      2.2 "78% complained about the bathroom."
      2.3 "77% criticized the small bathroom."
      3.6 "64% thought they were poorly maintained."
      3.5 "65% had problems with the shower."
      2.0 "80% found problems with the furniture."
      0.4 "Air conditioning was criticized by 96%."
      0.4 "96% thought the tv was sub-standard."
      1.0 "90% were unsatisfied with the kitchenette."
      1.0 "90% were disappointed with the minibar."
    • 3.8 "Breakfast is below average."
    • 2.5 "Quite uncomfortable."
      2.1 "79% said rooms were small."
      2.3 "77% criticized the small bathroom."
      2.8 "72% thought it was too noisy."
      0.4 "Air conditioning was criticized by 96%."
    • 1.5 "Disappointing internet connection."
      1.0 "90% said the wifi quality was bad."
      3.4 "66% thought it was overpriced."
    View all review categories

    Overall Rating

    7.0 Good
    Based on 235 reviews
    • 8.7 "Location is great."
    • 8.2 "Vibe was good."
    • 6.9 "Service is ok."
      6.9 "69% said the reception staff was ok."
    • 6.9 "Average amenities."
      6.9 "69% thought the building was acceptable."
    • 6.6 "Average value."
    • 5.1 "Rooms are ok."
      6.4 "Beds were acceptable for 64%."
    • 3.3 "Not very comfortable."
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    Overall Rating

    7.2 Good
    Based on 824 reviews
    • 8.9 "Location is great."
      9.3 "93% liked the proximity to shopping."
    • 8.1 "Vibe was good."
      7.8 "78% thought, the hotel was modern."
      8.2 "82% enjoyed the friendly atmosphere."
    • 7.2 "High value."
    • 6.8 "Average amenities."
      6.9 "69% thought the building was acceptable."
    • 6.4 "Service is ok."
      6.5 "65% said the reception staff was ok."
      6.8 "Housekeeping was ok, according to 68%."
    • 5.4 "Rooms are ok."
      6.2 "Beds were acceptable for 62%."
      7.0 "70% appreciated the modern rooms."
    • 3.4 "Not very comfortable."
      2.5 "75% said rooms were small."
      3.6 "64% thought it was too noisy."
      0.5 "Air conditioning was criticized by 95%."
    • 1.5 "Disappointing internet connection."
      0.8 "92% said the wifi quality was bad."
      3.7 "63% thought it was overpriced."
    View all review categories
    Good to know
    "Clean rooms"
    "Friendly atmosphere"
    data provided by TrustYou

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