Would you like to save as your currency permanently or for this visit only?
The hotel are clean and comfort and easy access to supermarket (giant), location just beside komtar which is good access to everywhere in the island by using bus.
Hotel was excellent value for money. Friendly and helpful staff. Always on hand to answers questions.
strategic location, helpful well mannered friendly staff
Free Broadband, Lavender Shampoo, Conditioner and Body Wash. Clean and Comfortable Rooms. Superb and Friendly Service. No lift from the parking. Do unload your luggages first at the lobby.
Executive suit, supportive staff, breakfast and the serving staff Lifts - non operative and took long time.
Comfortable bed and nice pillows. Business lounge was too small. Also sometimes it was difficult to get coffee during the day as it had to be made by staff. Would be better if you installed an expresso machine too.
Well managed Non
Location nearby komtar bus station which makes easily to reach, also no problem in looking for food, exellent Smoking room :( bad odor, can't sleep even I am a smoker
The very convenient location right in the heart of town. There was no bidet nor seperate shower stall.
This is a business hotel and most of the guests arre there for work. It is close to the bus if you want to go out georgetown and there isfood and shopping centre close by It was a bit far away from the main nightlife atreet
It was 15 years ago since my last visit to Shangri-la penang and I'm please to find that Traders png still mantained the original charm from 15 yrs ago along its current modern ammenities of today. The front desk staff attitude seems to change with every change of shift. When I checked in and requested a stay extension I was 'treated' to a long spiel of fully booked rooms. However another staff breezily extended it fuss free an hour later.
The hospitality, old-world charm with modern amenities. The central location and very informative, well-meaning staff who always enquired about where we were going and how our day was. The welcoming feel of the room, almost like you were in your own home. Not at all.