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The price The room was cold and the walls were wet because of some external humidity from the roof.
Helpfulness of staff and the value to price ratio; also parking availability and proximity to Malpensa airport
Staff was good and the room was clean. It rates itself as a 4 star but is definitely a 3 (low to mid 3)
Very hospitable staff, nice breakfast. Good location. Rooms are small and uncomfortable, make-up repair is a must.
Everything was good, overall quality and value for money was great. Great breakfast quality.
Friendly staff, price. Great as a fly-drive starting and/or ending point.
The staff - Very helpful n/a
It's staff was very helpfull Internet access should be inserted in the room prices and it should be charge free.
The hotel was cheap, basic hotel. Free parking, near an highway and had great service. Also the triple room was great with 3 single beds The beds were uncomftable, breakfast was unimpressive . Also nothing to do around the hotel. Nearest restrunt was about a mile away - but no problem if you arrive by car
Hotel staff was helpful. I agree with a previous reviewer that it is more like a low 3 star. Needs renovation. Poor breakfast.
Close to Milan Malpensa airport. Dinner ordered in the hotel restaurant was good. Free breakfast provided. Air conditioning didn't work in our room. The door didn't lock. WiFi was slow to the point of non-functioning. The hotel shuttle never picked us up from the airport.
Close to airport Showers didn't work. Not the best beds. Internet did not work
Very good condition and modern building. Good location-close to the airport. Clean. Has all the amenities. Shampoos, soap, towels, TV, blow dryer. Friendly people. Air conditioning works good. Free shuttle to the airport and back. The shuttle driver was very helpful and friendly. Good breakfast in a large room with hot food and cakes and fresh fruit, coffee and tea. Friendly staff in the breakfast room. I would go again and stay longer.
Free shuttle from and to the airport, very proximate to the airport location, friendly staff (which also speaks English), abundant breakfast, spacey rooms. No tea or coffee pot in the room, you have to call the reception to turn on the heating in the room
Everything! Our family (8 people including two very young children) had to fly out of Malpensa Airport early morning. We arrived by bus to the airport from another city. Idea picked us up and brought us to the hotel and then in the morning returned us, free of charge, to airport for our return flight home. The food in the restaurant was great, the people who worked there were wonderful, the price couldn't be beat and the room accomodations were impeccable. Nothing!
Great location and fantastic Italian restaurant only 2 minutes away. I booked 2 triple rooms only to find out that the hotel only has double rooms. Paid extra for 2 triples. Not pleased at all.
Close to the airport. Good only for the connection flights. My room didn't seem adjusted for living: wet wall in the bedroom, strong smell of mould. The hairdryer didn't work.I Tryed to call the reception - the telephone didn't work either. Had to go myself with wet hair.The lady at the recep. Reacted strangely (as if it was absolutely normally). No excuses, of course. The maintanance guy brought me the new hairdryer at least. Quite poor breakfast. The shuttle to/from the ariport goes only within short periods in the early morning morning and late afternoon.
Excellent value and location. The place was clean, beds are super comfy, and the food was decent. The staff are very helpful and courteous. We will stay again when flying thru Milan.
Friendly and efficient staff, location (across Terminal 2), quiet, facilities, food Rooms are a bit sparse. No cups for drinking in the room.
Hotel was attractively decorated, front staff was very accommodating to our needs. Room was nice, clean and comfortable for two. Location was great directly across from terminal two with a shuttle going between terminal 1 & 2 every 5 minutes. We also took part in the buffet breakfast for 10 euros each. Which included unlimited milk, coffee, juice. Pastries, cold cereal, fruit, yogurt, and selected slices of cheeses and meats. Definitely would stay again if ever in the area. Cafe choices for food very limited and a little pricey, but convenience is expensive, choices consisted of cold sandwiches, premade" warm up meals and salads.
Location is fantastic for an overnight stay. Very professional and classy hotel. Great room. USB charging & plenty of plug points expensive cafe and bar.
Clean, stylish, comfortable, with most amenities. Terrific value for an overnight stay. Food options were limited, so if you are looking for a full restaurant, it would disappoint. However, there are salads, sandwiches and so on.
Comfortable, clean , great staff Basic
The hotel was very modern hip stylish and the staff was extremely welcoming and accommodating!
Very nice incredible value Nothing
Clean pleasant reception staff & food staff great price for the location important essentials available light breakfast included,,sufficient, limited selection cereals, danish rolls, coffee, tea, etc. no phone in the room, all was on the web, and when we finally found the message on the web, it said....'WE WOULD RATHER SPEAK TO YOU IN PERSON, SO THERE IS NO PHONE IN THE ROOM: Queen bed only, no king beds, ... asked for 2 twins, but not sure if 2 twins are available either no room service, food was packaged sandwiches/salads & 1 warm dish @ dinner next to the reception area.
Very friendly and helpful staff. Excellent customer service Close to Terminal 1. The bus connection between Terminal 1 and 2 is great. Clean hotel, functional, comfortable and just what a traveler needs. The price is right. I will stay there again. We only stayed one night. Arrived at 9 PM and checked out at 6:30 AM. Very helpful and friendly staff.
The whole hotel is very nice. Modern rooms and bathrooms. You can connect your smartphone or computer to the TV wireless for mirroring or with HDMI cable. WiFi is free. You can get drinks and snacks 24 hours in the lobby. Excellent staff. Excellent price for money. No breakfast included and no mini bar in room.
Close to airport, new and clean, attractively decorated, staff is friendly, attractive cafe on ground level. Very limited food options, hotel has a cafe with expensive sandwiches on the ground floor but no restaurant, check in is a little confusing since cafe is not separated from main hotel.
Everything Found it very hard to get hot coffee every morning at breakfast,it was always cold!
Always the service is exelaint and the people working inside very friendly.Evrything is very clean all the time.and the brekfast is very good. In one case I
Hotel easy to locate. Bathroom almost Swedish standard. Parking just outside the hotel. Room spacous. The hotel restaurant. There is a pizzeria just opposite the hotel with a tremendously better choice of food and drink.
Wonderful comfort. It was the best bed we had on our 2 week+ stay in Italy. It had an excellent location once we realized we had to cross under the train tracks to locate the high rise. The staff was superb and very helpful.
Very new hotel Very good restaurant (little pricy) Rooms not too big Hard to find per car Wellness not opened now
A spacious suite was given to us (at the same rate of course) because they did not have a non-smoker double room available at the time of our arrival as requested. Nothing really. Even the location (20-32 min from Milano Cadorna depending on the train type with good frequency) was as expected.
Convenient fior business, close to the autostrada away from the congested traffic area of Milan
We have been upgraded from standard room to Jr suite (?) to suite an extra bed. N/A
clean - large rooms - excellent bathroom no facility document in the room ( what is available in the hotel like menu of roomservice, sportfacilities or not, tv channels usage etc...)
The hotel fulfilled my expectations as a business traveller. If you want a half day meeting with one or two people then book a suite and have the meeting in the separate living room area - it's cheaper than booking a meeting room!
Rooms were clean and staff was friendly and helpful
Nice soft bed ! (Isn't that what it's all about) Every 2 to 5 min a pressure pump would come on next door. I was at the end of a hallway, next to an electrical room.
Clean, spacious room
Convenience to airport and trains, quality of facility and rooms, staff very helpful
Excellent restaurant, friendly staff, fast internet, clean and spacious rooms. Access to Airport, Railway station, and rental cars are the best. Room was rather noisy.
Hotel is modern, good amount of English TV channels, if you can upgrade to get wifi and lounge do it! It is worth it! Location was great I literally walked only 5 minutes to depart in my flight. Train station is literally infornt of hotel. 20 min train to main city!!! ;) I did not like that you had to pay extra to use sauna and steam room
Very clean room, good staff, and great food at the bar.
We had an early morning flight out of Milan. It was so convenient to stay at the Sheraton located right in the airport. We had a lovely dinner at the restaurant the night before and retired early. It was so easy to leave the hotel in the morning and walk right to our gate. No travel to the airport which gave us a bit of extra time in the morning. The room was clean and comfortable and we didn't hear a single plane all night.
Location to airport Cleanliness Comfort of room Quiet Courteous staff The bar had an unusually full line up of drinks. Layout can require extensive walking between lobby and room Restaurant food was marginal which made its premium prices seem unreasonable. The card key was unusual for us and awkward for controlling interior lighting, etc.
The location in Terminal 1 is superb! The cold tile floor in our room. The room & bathroom lighting. The bar area is uninviting and just blah.
Very easy to locate, good parking, spacious clean bedrooms, substantial breakfast. Perfect for one night stop-over.
Very good hotel, perfect, comfortable, reach breakfast one of the best in Italy. free wifi.
Out of the city no truffic,easy to find, on the main road. parking place. very nice breakfast.
No spa facilities
the hotel is very new, just opened it's very nice inside, the prices in the restaurant are not too low
The restaurant/bar are very expensive but good. No free internet.
Very nice and clean hotel. The room was spacefull enough. Very nice breakfast with a big variety of goods. People working there are very polite and helpful. Perfect place if you want to visit the lakes and the surroundings of Milano. We had a car so I don't know about transportation. Very very good value for money. WiFi is for free and a huge parking place is for free aswell !!
Fantastic location right on and off the autostrada with free parking. Good breakfast.
Because it's new and good-we'd almost everything Not correct name-real name are Junior hotel or something. Our gps can't find not with the name not with address-and in 2oclock at night it was not very nice.
Perfect location, well-cleaned rooms, polite staff. Аir-conditioning in the room do not work, shower was broken, Wi-Fi does not work.
Excellent hotel and first class serivice.
The breakfast Dinner
Good place. Quiet. Very close to the highway. Good price. Possibility to park the car. No possibility to have donbner. Breakfast too late: ten minutes too late open. Nothing prepared.
I needed a hotel as a stop over for my trip to Greece, Not having to go into Milan was most beneficial as it saved me time.
It went beyond expecation, especially for an airport hotel.
Location was great. They had a shuttle to airport too. Requested a non-smoking room. Was put in a smoking room.
The hotel is very quiet and serene.
The design of the hotel. the shower is not comfortable at all. the water is all over the floor and when we comlainted they told us that this is the way it is and we had to put more towels on the floor. the design and atmosphere of the restaurant of the hotel was really nice but they run out of food at the buffet.
It was around a mile from the airport. The photos make it look much nicer than it is. It's location is in an area of some construction, but there is no good view. The area feels sketchy and is confirmed by the sign in the parking lot that tells you that you are parking at your own risk, and they have no surveillance. The exterior is pretty run down looking, however the lobby was rather nice.
Clean, friendly staff, cheap, nice facilities nothing i don't like, had better room and service here than in some of the so called 5 stars
Simple hotel for business and a layover in Malpensa airport. No free shuttle service to and from airport, no walkway to and from airport. Overly decorated, no curtain in shower.
the bedrooms were very good.had a good night sleep was a 4 star hotel with a 2 star restaurant.food was very bad.
Nice restaurant in the hotel. The waiter misinformed my wife regarding the cost of the antipasti buffet for which she was charged 12E (he indicated that it was no cost). He also brought me the wrong entree.
Stayed overnight.Room was excellent,roomy well equipped and spotlessly clean.Quiet-no excessive aircraft noise.
The room was clean and confortable. the bed and pillows were much more comfortable than the ones in other hotels that we stayed at in italy. The hotel staff was extremely nice. Music from the courtyard was too loud. The music lasted way past 23:00 and we had to leave the hotel to make our flight at 7:00.
The staff was very helpful...there was a shuttle between the hotel and the airport....the breakfast was wonderful... I did not like the outside appearance of the hotel.
Very modern and nice rooms. Staff are very helpful and unforgettable friendly. Free Wi-fi working well. Hotel have a lot of park places. It was great experience and I recommend it to everyone.
Designer did his job properly - hotel looks very modern and different form other typical italian hotels. Breakfast is good.
The furnishings are artistic and tasteful. The staff is fantastic, helpful, outgoing -- I really can't praise them enough. One of the best hotel experiences I've had in years, and I travel very regularly. The restaurant was a bit overpriced, although quite good.
Very modern and stylish; helpful and attentive staff; the spa was lovely. Add on costs...spa was €20 and although it said that transport was available to and from airport, it was via taxi, which cost another €50 round trip, which adds onto the price of the stay.
The Hotel waz amazing. The design and the decoration it was great!
Excellent value for money
Very affordable, clean, comfortable, and well-placed for flights out of MXP.
Location was perfect for Malpensa airport travelers . Rooms were amazing in quality, cleanliness and bed size (bed way larger than king)
The staff were friendly and accommodation. Would prefer a softer bed. Not the best view
I have stayed several times at this hotel and find the staff to all be VERY friendly, helpful, and accommodating. Even the owner and his family are friendly to guests! The staff all speak good English and will help in any way. I will continue to stay there every time I fly through Milan.
Responsive and helpful staff. Shuttle to and from Malpensa. Better than average continental breakfast. Small but adequate single room.
Close to airport. Promptness in everything. Shuttle to/from airport. Great bed, nice room, handy breakfast. Nothing to mention
Breakfast and the transportation service to the airport were the best. Super convenient and driver is super sweet! Somehow, there were a couple of maintaining workers coming in to my room, even though there was nothing wrong with it.
The free airport shuttle was very useful The colors in the room was drab. But as this is an airport hotel mostly for overnight stays, this may not be so important.
Hotel was clean and located close to the airport I had a difficult time with the hotel shuttle. From the hotel website and information I saw that the hotel had an airport shuttle which was one of the main reasons I chose the hotel. I arrived late and then found out that the shuttle does not make regular stops and instead you have to call to arrange the shuttle for pick up. As an international traveler I did not have access to a phone and had to get assistance from another hotel shuttle. It ended up taking about two and a half hours from the time I arrived to get the shuttle to pick me up.
close to airport
It is a new hotel, looks clean, food is good (not great but good), staff is friendly. I liked the fitness center, it's in good condition and has the basic equipment. Overall good experience but I think that price of 125 € was probably a bit higher than I pay at other similar or slightly better hotels.
friendly staff, comfortable rooms, good parking no chance to have dinner after 10pm
All Staff were most helpful (Reception, bar restaurant). Food was excellent also Took some time for taxi to arrive
The Aircon wasn't working
Comfortable room and bathroom. Availability of a swimmingpool which however I wasn't able to use due to lack of time.
Clean hotel with excellent leisure facilities. There was a double booking and I found little help from the hotel in resolving it.
Easy to find. Lovely breakfast. Big tv. Nice staff. Bit far from the city.
A modern, charming hotel with an exciting design. Very kind reception by all staff. The restaurant is the best one during our one-week stay in Italy (and we haven´t been eating on Autogrill and McDonalds...) - very good kitchen and perfect staff. We haven´t been so full for ages... ;-)
.Dinner - food exellent, service, atmosphere at the restaurant, candles.. instead of double room (matrimoniale) I ve got twin room and kindly asked to change for what I ve asked for. It was changed immeadiatelly with apolog
Great facilities and surprising value for money. Other than a few annoying details, this could easily be a 5-star hotel. Very good location if you travel by car, close to all main roads and the Fieramilano. Good internet connection (wired). Brilliant sound proofing. Strange that in a luxurious place like that there is no kettle or ironing kit. Also, not a single cup in the room that's not made of plastic. Not the best place to walk around in the evening, due to heavy traffic around. Otherwise, a great hotel.
the room was great the food was good. No wireless internet. no airport shuttle that is free cost 55.00 euro.
can't fault it.......reception staff particularly good.
The room was clean and comfortable, the staff corteous and efficient.
Confortable and ideal for the Legnano area. Staff was efficient and helpful.
Breakfast was excellent Location was fine for Malpensa airport but nothing else. Area had nothing nice about it, strip malls and highways
location was pretty good for the show - a little remote but this helped to avoid heavy traffic in Milan kitchen closed too early, bar food was limited
The room is clean and big. The site is too isolated and too far from Fiera Milano and Milano town. Hotel transportion too expensive and inconvenience. I have to wait for nearly 30 minutes to get the hotel arranged taxi.
Clean and efficient.
The room was clean and comfortable. The staff was kind and helpful. The TV is a bit old fashion and there is not Pay TV.
The hotel was quiet. Carpet in room was not clean...Internet connection and to use was complicated, need to go to reception to get passworr etc. In advance information in web-site was advertised of good facilities.
Complimentary room upgrade. Dressing gowns, slippers etc., available. Excellent breakfast. None
connenction to the fair and to the city of Milan
Location is the best in area, on site dinning ability and bar are also nice. We were the only guests checking out and still waited 20 minutes before leaving without any paperwork.
Access to the airport. Beautiful setting. Great food. No
Proximity to airport Malpensa ( 5 minutes by bus ) The property is getting old and may need some up-dating. There is a lot of new competition at the airport.
The hotel is in a lovely, peaceful setting and very convenient to the airport. There are no restaurants close by.
Close to airport , good resterant
best was the convenient location to the airport, and the shuttle service that they provide. They accommodated me to upgrade to a larger room with bathtub, since the single room category does not offer it. I paid additional for it the atmosphere with the staff lacks warmth and friendliness
It is a gorgeous facility. The building itself is the star by a far stretch. Beautiful, very well kept grounds as well. Very close to the airport but didn't have a problem with noise at all. It is not close to anything besides the Malpensa airport. It was 40-50 euro round trip by car to the closest town to do anything. They do offer shuttle service to airport and you could catch a train or bus from there though. Great if you are staying one day and flying out but a little too far from anything for longer stays.
very quiet, never heard one airplane the staff- they all had terrible attitudes, not at all friendly
Location was superb for the aeroporto and to local cities. The food was eccellente. The grounds and hotel are "class". The room could use another pillow for the bedding. The staff, while efficient, are extremely "stiff" and unfriendly. This has always been the case every time I stay at the hotel. They clearly are not a happy team.
Convenient Restaurant not so good.
The staff was very friendly, competent and professional. The room was spotless. Wireless was wonderful to have after weeks without it. The shuttle was right on time. Absolutely flawless stay there.
We had an extremely early flight, and the close proximity to the airport and the shuttle service provided by the hotel made it the perfect choice. The staff were friendly and helpful, the hotel clean, the shuttle service prompt and it added up to the perfect choice. We had to leave too early to take the breakfast so cannot comment on it. n/a
It being close to the airport, and having a shuttle Carpets in room were filthy. Pillows were so stiff and large you could not sleep properly. Restaurant is pretentious and silly.
Convenience to the airport, attentive staff, cleanliness, shuttle to airport. We were overall with everything about the hotel and would recommend it.
We didn´t stay long, arrived late and continued our journey early, so it´s hard to say. Everything was fine for our purposes.
it's nice, clean, reasonably modern, has reliable wifi, the staff is nice, and is close to the airport with a reliable shuttle. Breakfast could be better.
The convenience and efficiency of the hotel's shuttle service to and from airport. No
very efficient, excellent food, perectly located to catch an early Malpensa flight
Staff excellent with a very warm welcome. We left early following morning and cleared the reception in 5 minutes and courtesy bus on time to airport.
Very comfortable and cozy. There is a very friendly waitress in the dining room, and the shuttle service to and from the airport was excellent!
the staff was excellent and very helpful ,they did everything they could to make our stay comfortable,to lending us a converter,giving us a new blow dryer when ours didn't work,printing out directions for us for traveling to the center of milan,making us an early breakfast the day we were leaving before breakfast was even being served...they were just incredible and i was very impressed. i didn't like that the american breakfast was the same thing everyday,could have changed it up a bit...10 days straight of hard boiled eggs ,bacon and lil hot dogs was just too much..would have liked to see scrambled eggs,pancakes or french toast..something different
Very good the Bar Service ... It's free!!!
The food is excellent, the rooms are very comfortable and spacious, Very friendly staff, I would definitely recommend this hotel only if you have a car. The location: far from Center of Milan
Garage to park the car included in the room fee as well as internet connection. Bathtuub available in the bathroom. Large room. In general I really enjoyed the hotel. Internet although free of charge worked quite slowly. Small and "old" (first generation flat screen) TV set in the room
All what I can say about this hotel is that is just fantastic. I was treated like a King. I was given a suite with living room and bathroom with wirpool. Large TV screen and free packing space in the garage. Breackfast was awesome with a cook who prepared for me a fresh omelette. If we would like to find small downsizes is that the toilet was a bit noise during the night and there was some small traffic on the main road.
Staff very helpful, food excellent.
rooms and personal were great, we were satisfied
Room was very big and clean, with modern decor. Good breakfast Staff not very helpful, was told the Kitchen was closed at 21:30, where as the room menu said room service was open until 23:00. Ended up snacking from the mini bar, which cost 5Eur for 25ml juice! Most people would use this hotel as a short stay over to/from Milan so I don't know why they seem not ready for people who arrive late in the evening.
Hotel is located just beside of Milano-Como motorway and easy to find out. Moreover easy to go to downtown of Mialno and Como lake and Swiss. Staffs are excellent for service and language. Room is lage and clean, breakfast is accepatble. I think hote do not operate non-smoking and smoking room. I smelled smoke and asked to change. But there is no system for operating non-smoking rooms at that hotel. Without this point, hotel was nice.
The hotel was pleasant, staff very helpful. The details of the hotel said it was in close proximity of Moza. It is close but transport to the circuit was very poor. Taxi charges were extortionate.
Staff was more than helpful -- above and beyond. Bed was uncomfortable -- hard and flat. My back ached in the morning.
Excellent breakfast, very clean room, easyish drive to Monza circuit Thought we had booked a 4 star hotel but were sent to motel round back. Seemed a bit seedy - mirrors on ceiling, "strange" lighting. Bit surprised when external door handle fell off and could not be fixed during our stay.
service was excellent
The room was large and very comfortable and clean. The hotel staff were friendly and very helpful. All of the staff at reception had excellent English.
Nice hepful staff always with a smile, breakfast plentyful, easy to find and easy access to Como and Milan.For what we paid , by far the best value hotel we've been in, would use again, when in the area. The staff gave us the room before 12.00 ,which was fantastic considering we were up from 3.00am in the mornin
Warm people and very nice rooms. There is really nothing that I did not like.
good for transit travelers, very easy to find smell of smoke of cigaretes in the room despite it was marked as non-smoking room
Very nice hotel