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Hotel staff was helpful. I agree with a previous reviewer that it is more like a low 3 star. Needs renovation. Poor breakfast.
The price The room was cold and the walls were wet because of some external humidity from the roof.
Helpfulness of staff and the value to price ratio; also parking availability and proximity to Malpensa airport
Staff was good and the room was clean. It rates itself as a 4 star but is definitely a 3 (low to mid 3)
Friendly staff, price. Great as a fly-drive starting and/or ending point.
The staff - Very helpful n/a
Very hospitable staff, nice breakfast. Good location. Rooms are small and uncomfortable, make-up repair is a must.
It's staff was very helpfull Internet access should be inserted in the room prices and it should be charge free.
Everything was good, overall quality and value for money was great. Great breakfast quality.
The hotel was cheap, basic hotel. Free parking, near an highway and had great service. Also the triple room was great with 3 single beds The beds were uncomftable, breakfast was unimpressive . Also nothing to do around the hotel. Nearest restrunt was about a mile away - but no problem if you arrive by car
Close to airport Showers didn't work. Not the best beds. Internet did not work
Close to Milan Malpensa airport. Dinner ordered in the hotel restaurant was good. Free breakfast provided. Air conditioning didn't work in our room. The door didn't lock. WiFi was slow to the point of non-functioning. The hotel shuttle never picked us up from the airport.
Close to the airport. Good only for the connection flights. My room didn't seem adjusted for living: wet wall in the bedroom, strong smell of mould. The hairdryer didn't work.I Tryed to call the reception - the telephone didn't work either. Had to go myself with wet hair.The lady at the recep. Reacted strangely (as if it was absolutely normally). No excuses, of course. The maintanance guy brought me the new hairdryer at least. Quite poor breakfast. The shuttle to/from the ariport goes only within short periods in the early morning morning and late afternoon.
Everything! Our family (8 people including two very young children) had to fly out of Malpensa Airport early morning. We arrived by bus to the airport from another city. Idea picked us up and brought us to the hotel and then in the morning returned us, free of charge, to airport for our return flight home. The food in the restaurant was great, the people who worked there were wonderful, the price couldn't be beat and the room accomodations were impeccable. Nothing!
Great location and fantastic Italian restaurant only 2 minutes away. I booked 2 triple rooms only to find out that the hotel only has double rooms. Paid extra for 2 triples. Not pleased at all.
Free shuttle from and to the airport, very proximate to the airport location, friendly staff (which also speaks English), abundant breakfast, spacey rooms. No tea or coffee pot in the room, you have to call the reception to turn on the heating in the room
Very good condition and modern building. Good location-close to the airport. Clean. Has all the amenities. Shampoos, soap, towels, TV, blow dryer. Friendly people. Air conditioning works good. Free shuttle to the airport and back. The shuttle driver was very helpful and friendly. Good breakfast in a large room with hot food and cakes and fresh fruit, coffee and tea. Friendly staff in the breakfast room. I would go again and stay longer.
Excellent value and location. The place was clean, beds are super comfy, and the food was decent. The staff are very helpful and courteous. We will stay again when flying thru Milan.
Comfortable, clean , great staff Basic
Hotel was attractively decorated, front staff was very accommodating to our needs. Room was nice, clean and comfortable for two. Location was great directly across from terminal two with a shuttle going between terminal 1 & 2 every 5 minutes. We also took part in the buffet breakfast for 10 euros each. Which included unlimited milk, coffee, juice. Pastries, cold cereal, fruit, yogurt, and selected slices of cheeses and meats. Definitely would stay again if ever in the area. Cafe choices for food very limited and a little pricey, but convenience is expensive, choices consisted of cold sandwiches, premade" warm up meals and salads.
Close to airport, new and clean, attractively decorated, staff is friendly, attractive cafe on ground level. Very limited food options, hotel has a cafe with expensive sandwiches on the ground floor but no restaurant, check in is a little confusing since cafe is not separated from main hotel.
Very friendly and helpful staff. Excellent customer service Close to Terminal 1. The bus connection between Terminal 1 and 2 is great. Clean hotel, functional, comfortable and just what a traveler needs. The price is right. I will stay there again. We only stayed one night. Arrived at 9 PM and checked out at 6:30 AM. Very helpful and friendly staff.
Friendly and efficient staff, location (across Terminal 2), quiet, facilities, food Rooms are a bit sparse. No cups for drinking in the room.
Clean pleasant reception staff & food staff great price for the location important essentials available light breakfast included,,sufficient, limited selection cereals, danish rolls, coffee, tea, etc. no phone in the room, all was on the web, and when we finally found the message on the web, it said....'WE WOULD RATHER SPEAK TO YOU IN PERSON, SO THERE IS NO PHONE IN THE ROOM: Queen bed only, no king beds, ... asked for 2 twins, but not sure if 2 twins are available either no room service, food was packaged sandwiches/salads & 1 warm dish @ dinner next to the reception area.
Clean, stylish, comfortable, with most amenities. Terrific value for an overnight stay. Food options were limited, so if you are looking for a full restaurant, it would disappoint. However, there are salads, sandwiches and so on.
Location is fantastic for an overnight stay. Very professional and classy hotel. Great room. USB charging & plenty of plug points expensive cafe and bar.
The whole hotel is very nice. Modern rooms and bathrooms. You can connect your smartphone or computer to the TV wireless for mirroring or with HDMI cable. WiFi is free. You can get drinks and snacks 24 hours in the lobby. Excellent staff. Excellent price for money. No breakfast included and no mini bar in room.
Very new hotel Very good restaurant (little pricy) Rooms not too big Hard to find per car Wellness not opened now
Wonderful comfort. It was the best bed we had on our 2 week+ stay in Italy. It had an excellent location once we realized we had to cross under the train tracks to locate the high rise. The staff was superb and very helpful.
clean - large rooms - excellent bathroom no facility document in the room ( what is available in the hotel like menu of roomservice, sportfacilities or not, tv channels usage etc...)
We have been upgraded from standard room to Jr suite (?) to suite an extra bed. N/A
Hotel easy to locate. Bathroom almost Swedish standard. Parking just outside the hotel. Room spacous. The hotel restaurant. There is a pizzeria just opposite the hotel with a tremendously better choice of food and drink.
Always the service is exelaint and the people working inside very friendly.Evrything is very clean all the time.and the brekfast is very good. In one case I
Convenient fior business, close to the autostrada away from the congested traffic area of Milan
The hotel fulfilled my expectations as a business traveller. If you want a half day meeting with one or two people then book a suite and have the meeting in the separate living room area - it's cheaper than booking a meeting room!
Everything Found it very hard to get hot coffee every morning at breakfast,it was always cold!
A spacious suite was given to us (at the same rate of course) because they did not have a non-smoker double room available at the time of our arrival as requested. Nothing really. Even the location (20-32 min from Milano Cadorna depending on the train type with good frequency) was as expected.
Excellent restaurant, friendly staff, fast internet, clean and spacious rooms. Access to Airport, Railway station, and rental cars are the best. Room was rather noisy.
Rooms were clean and staff was friendly and helpful
Clean, spacious room
Location to airport Cleanliness Comfort of room Quiet Courteous staff The bar had an unusually full line up of drinks. Layout can require extensive walking between lobby and room Restaurant food was marginal which made its premium prices seem unreasonable. The card key was unusual for us and awkward for controlling interior lighting, etc.
Convenience to airport and trains, quality of facility and rooms, staff very helpful
Very clean room, good staff, and great food at the bar.
Hotel is modern, good amount of English TV channels, if you can upgrade to get wifi and lounge do it! It is worth it! Location was great I literally walked only 5 minutes to depart in my flight. Train station is literally infornt of hotel. 20 min train to main city!!! ;) I did not like that you had to pay extra to use sauna and steam room
We had an early morning flight out of Milan. It was so convenient to stay at the Sheraton located right in the airport. We had a lovely dinner at the restaurant the night before and retired early. It was so easy to leave the hotel in the morning and walk right to our gate. No travel to the airport which gave us a bit of extra time in the morning. The room was clean and comfortable and we didn't hear a single plane all night.
Nice soft bed ! (Isn't that what it's all about) Every 2 to 5 min a pressure pump would come on next door. I was at the end of a hallway, next to an electrical room.
The location in Terminal 1 is superb! The cold tile floor in our room. The room & bathroom lighting. The bar area is uninviting and just blah.
Excellent hotel and first class serivice.
Very good hotel, perfect, comfortable, reach breakfast one of the best in Italy. free wifi.
Fantastic location right on and off the autostrada with free parking. Good breakfast.
Very nice and clean hotel. The room was spacefull enough. Very nice breakfast with a big variety of goods. People working there are very polite and helpful. Perfect place if you want to visit the lakes and the surroundings of Milano. We had a car so I don't know about transportation. Very very good value for money. WiFi is for free and a huge parking place is for free aswell !!
Perfect location, well-cleaned rooms, polite staff. Аir-conditioning in the room do not work, shower was broken, Wi-Fi does not work.
Because it's new and good-we'd almost everything Not correct name-real name are Junior hotel or something. Our gps can't find not with the name not with address-and in 2oclock at night it was not very nice.
Very easy to locate, good parking, spacious clean bedrooms, substantial breakfast. Perfect for one night stop-over.
the hotel is very new, just opened it's very nice inside, the prices in the restaurant are not too low
Out of the city no truffic,easy to find, on the main road. parking place. very nice breakfast.
No spa facilities
The restaurant/bar are very expensive but good. No free internet.
Convenient to autostrada exit point for overnight stay. Restaurant closed at weekends, but staff recommended an excellent alternative.
A short walk from and to train station. Staff was not very accommodating. They were very in different. The first clue was when we arrived to the hotel and the three front desk staff members continued to carry their conversation ignoring us. The shower water pressure was terrible. I advised the front desk each morning but nothing was ever done.
The breakfast Dinner
I needed a hotel as a stop over for my trip to Greece, Not having to go into Milan was most beneficial as it saved me time.
Good place. Quiet. Very close to the highway. Good price. Possibility to park the car. No possibility to have donbner. Breakfast too late: ten minutes too late open. Nothing prepared.
Clean, friendly staff, cheap, nice facilities nothing i don't like, had better room and service here than in some of the so called 5 stars
The staff was very helpful...there was a shuttle between the hotel and the airport....the breakfast was wonderful... I did not like the outside appearance of the hotel.
The hotel is very quiet and serene.
It was around a mile from the airport. The photos make it look much nicer than it is. It's location is in an area of some construction, but there is no good view. The area feels sketchy and is confirmed by the sign in the parking lot that tells you that you are parking at your own risk, and they have no surveillance. The exterior is pretty run down looking, however the lobby was rather nice.
Stayed overnight.Room was excellent,roomy well equipped and spotlessly clean.Quiet-no excessive aircraft noise.
The room was clean and confortable. the bed and pillows were much more comfortable than the ones in other hotels that we stayed at in italy. The hotel staff was extremely nice. Music from the courtyard was too loud. The music lasted way past 23:00 and we had to leave the hotel to make our flight at 7:00.
Location was great. They had a shuttle to airport too. Requested a non-smoking room. Was put in a smoking room.
The design of the hotel. the shower is not comfortable at all. the water is all over the floor and when we comlainted they told us that this is the way it is and we had to put more towels on the floor. the design and atmosphere of the restaurant of the hotel was really nice but they run out of food at the buffet.
Simple hotel for business and a layover in Malpensa airport. No free shuttle service to and from airport, no walkway to and from airport. Overly decorated, no curtain in shower.
the bedrooms were very good.had a good night sleep was a 4 star hotel with a 2 star restaurant.food was very bad.
It went beyond expecation, especially for an airport hotel.
Nice restaurant in the hotel. The waiter misinformed my wife regarding the cost of the antipasti buffet for which she was charged 12E (he indicated that it was no cost). He also brought me the wrong entree.
Excellent value for money
Very modern and stylish; helpful and attentive staff; the spa was lovely. Add on costs...spa was €20 and although it said that transport was available to and from airport, it was via taxi, which cost another €50 round trip, which adds onto the price of the stay.
Designer did his job properly - hotel looks very modern and different form other typical italian hotels. Breakfast is good.
Very modern and nice rooms. Staff are very helpful and unforgettable friendly. Free Wi-fi working well. Hotel have a lot of park places. It was great experience and I recommend it to everyone.
The Hotel waz amazing. The design and the decoration it was great!
The furnishings are artistic and tasteful. The staff is fantastic, helpful, outgoing -- I really can't praise them enough. One of the best hotel experiences I've had in years, and I travel very regularly. The restaurant was a bit overpriced, although quite good.
I have stayed several times at this hotel and find the staff to all be VERY friendly, helpful, and accommodating. Even the owner and his family are friendly to guests! The staff all speak good English and will help in any way. I will continue to stay there every time I fly through Milan.
Breakfast and the transportation service to the airport were the best. Super convenient and driver is super sweet! Somehow, there were a couple of maintaining workers coming in to my room, even though there was nothing wrong with it.
Hotel was clean and located close to the airport I had a difficult time with the hotel shuttle. From the hotel website and information I saw that the hotel had an airport shuttle which was one of the main reasons I chose the hotel. I arrived late and then found out that the shuttle does not make regular stops and instead you have to call to arrange the shuttle for pick up. As an international traveler I did not have access to a phone and had to get assistance from another hotel shuttle. It ended up taking about two and a half hours from the time I arrived to get the shuttle to pick me up.
Responsive and helpful staff. Shuttle to and from Malpensa. Better than average continental breakfast. Small but adequate single room.
Location was perfect for Malpensa airport travelers . Rooms were amazing in quality, cleanliness and bed size (bed way larger than king)
The free airport shuttle was very useful The colors in the room was drab. But as this is an airport hotel mostly for overnight stays, this may not be so important.
Very affordable, clean, comfortable, and well-placed for flights out of MXP.
Close to airport. Promptness in everything. Shuttle to/from airport. Great bed, nice room, handy breakfast. Nothing to mention
The staff were friendly and accommodation. Would prefer a softer bed. Not the best view
friendly staff, comfortable rooms, good parking no chance to have dinner after 10pm
It is a new hotel, looks clean, food is good (not great but good), staff is friendly. I liked the fitness center, it's in good condition and has the basic equipment. Overall good experience but I think that price of 125 € was probably a bit higher than I pay at other similar or slightly better hotels.
close to airport
Comfortable room and bathroom. Availability of a swimmingpool which however I wasn't able to use due to lack of time.
The Aircon wasn't working
All Staff were most helpful (Reception, bar restaurant). Food was excellent also Took some time for taxi to arrive
.Dinner - food exellent, service, atmosphere at the restaurant, candles.. instead of double room (matrimoniale) I ve got twin room and kindly asked to change for what I ve asked for. It was changed immeadiatelly with apolog
Great facilities and surprising value for money. Other than a few annoying details, this could easily be a 5-star hotel. Very good location if you travel by car, close to all main roads and the Fieramilano. Good internet connection (wired). Brilliant sound proofing. Strange that in a luxurious place like that there is no kettle or ironing kit. Also, not a single cup in the room that's not made of plastic. Not the best place to walk around in the evening, due to heavy traffic around. Otherwise, a great hotel.
A modern, charming hotel with an exciting design. Very kind reception by all staff. The restaurant is the best one during our one-week stay in Italy (and we haven´t been eating on Autogrill and McDonalds...) - very good kitchen and perfect staff. We haven´t been so full for ages... ;-)
Clean hotel with excellent leisure facilities. There was a double booking and I found little help from the hotel in resolving it.
Easy to find. Lovely breakfast. Big tv. Nice staff. Bit far from the city.
the room was great the food was good. No wireless internet. no airport shuttle that is free cost 55.00 euro.
can't fault it.......reception staff particularly good.
The room was clean and comfortable, the staff corteous and efficient.
location was pretty good for the show - a little remote but this helped to avoid heavy traffic in Milan kitchen closed too early, bar food was limited
The room was clean and comfortable. The staff was kind and helpful. The TV is a bit old fashion and there is not Pay TV.
Breakfast was excellent Location was fine for Malpensa airport but nothing else. Area had nothing nice about it, strip malls and highways
connenction to the fair and to the city of Milan
The hotel was quiet. Carpet in room was not clean...Internet connection and to use was complicated, need to go to reception to get passworr etc. In advance information in web-site was advertised of good facilities.
Clean and efficient.
Confortable and ideal for the Legnano area. Staff was efficient and helpful.
Complimentary room upgrade. Dressing gowns, slippers etc., available. Excellent breakfast. None
The room is clean and big. The site is too isolated and too far from Fiera Milano and Milano town. Hotel transportion too expensive and inconvenience. I have to wait for nearly 30 minutes to get the hotel arranged taxi.
Excellent service, clean and modern. Good breakfast. Shuttle service to Airport is not where others are. It is 4€ and leaves from door 4 bus stop 4. No restaurant on site.
Clean and easy to get to from the airport. Limited food and no where to sit and eat it.
location to the airport. Also the availability (though limited) of getting some food when arrived late. the strange, runny eggs with chunks of hard boiled egg whites mixed in. Never seen anything like it in all my travels and years in the restaurant business. They were terrible. Otherwise the breakfast was fine.
The hotel was nice and clean. However, the rooms are very small.It is not family oriented and no restaurant available. Their shuttle service starts at 5:45 AM, We had to take a taxy to the Malpensa airport or else we would have missed our flight.Also, we had issues with their shuttle service from the airport to the hotel. The van was too small and we could not fit. We had to wait another 35 minutes for the next one.
Room was spacious, and having the shuttle was nice. Staff was friendly and helpful. Seems like it could be a good place if you had an early flight, but the shuttle might be an issue, making the airport Sheraton a better option. Shuttle did not run very often, once an hour when I needed it. The driver from the hotel to the airport was a bit rude. I had been in Europe for 5 months and had extra baggage. He only let me put one bag in the luggage compartment even though we were the last stop and more could fit. That meant I had to struggle getting my second checked bag, carry on, and personal item on to the bus and past other people sitting along the narrow aisle until I found a place to sit. Getting dinner was also inconvenient since it was not available at the hotel itself and meant walking to a small selection of local restaurants.
Room was spacious, room wifi was good too -They charge RIDICULOUS 8 Euro from the hotel to the airport, a 900 meters drive !!! (just for comparison, the bus from the aiport to Milan city center is 12 Euros, a 60 KM route) - Only one option of restaurant near by (no restaurant at the hotel)... and guess what? All guests go there at dinner time, it get crowded, very, very slow service
We wanted to be near the airport for an early flight. We were so pleased with Holiday Inn Express. The shuttle was very convenient, the room was super clean and comfortable.
Nice clean rooms, great breakfast! Airport shuttle bus stop w2as hard to find and not very well labled at the airport so we wandered around and could not find it. The reception desk staff at the adjacent Sheraton were very helpful and gave us directions to the shuttle stop all this taking about an extra hour at the airport.
the staff was very helpful and understanding. beakfast was excellent. the location was hard to find
Great location. Parking while you are travelling. No connection between frontdesk and airport information. Lack of help in finding out information about flights and delays.
Friendliness of staff Too noisy room, especially regarding air conditioner
great for catching an early flight at Malpensa airport.... should have free internet everywhere, its a must in any hotel....
Staff very helpful, food excellent.
rooms and personal were great, we were satisfied
Room was very big and clean, with modern decor. Good breakfast Staff not very helpful, was told the Kitchen was closed at 21:30, where as the room menu said room service was open until 23:00. Ended up snacking from the mini bar, which cost 5Eur for 25ml juice! Most people would use this hotel as a short stay over to/from Milan so I don't know why they seem not ready for people who arrive late in the evening.
Garage to park the car included in the room fee as well as internet connection. Bathtuub available in the bathroom. Large room. In general I really enjoyed the hotel. Internet although free of charge worked quite slowly. Small and "old" (first generation flat screen) TV set in the room
All what I can say about this hotel is that is just fantastic. I was treated like a King. I was given a suite with living room and bathroom with wirpool. Large TV screen and free packing space in the garage. Breackfast was awesome with a cook who prepared for me a fresh omelette. If we would like to find small downsizes is that the toilet was a bit noise during the night and there was some small traffic on the main road.
Very good the Bar Service ... It's free!!!
The food is excellent, the rooms are very comfortable and spacious, Very friendly staff, I would definitely recommend this hotel only if you have a car. The location: far from Center of Milan
the staff was excellent and very helpful ,they did everything they could to make our stay comfortable,to lending us a converter,giving us a new blow dryer when ours didn't work,printing out directions for us for traveling to the center of milan,making us an early breakfast the day we were leaving before breakfast was even being served...they were just incredible and i was very impressed. i didn't like that the american breakfast was the same thing everyday,could have changed it up a bit...10 days straight of hard boiled eggs ,bacon and lil hot dogs was just too much..would have liked to see scrambled eggs,pancakes or french toast..something different
The hotel was pleasant, staff very helpful. The details of the hotel said it was in close proximity of Moza. It is close but transport to the circuit was very poor. Taxi charges were extortionate.
Excellent breakfast, very clean room, easyish drive to Monza circuit Thought we had booked a 4 star hotel but were sent to motel round back. Seemed a bit seedy - mirrors on ceiling, "strange" lighting. Bit surprised when external door handle fell off and could not be fixed during our stay.
Nice hepful staff always with a smile, breakfast plentyful, easy to find and easy access to Como and Milan.For what we paid , by far the best value hotel we've been in, would use again, when in the area. The staff gave us the room before 12.00 ,which was fantastic considering we were up from 3.00am in the mornin
The room was large and very comfortable and clean. The hotel staff were friendly and very helpful. All of the staff at reception had excellent English.
good for transit travelers, very easy to find smell of smoke of cigaretes in the room despite it was marked as non-smoking room
Very nice hotel
service was excellent
Staff was more than helpful -- above and beyond. Bed was uncomfortable -- hard and flat. My back ached in the morning.
Hotel is located just beside of Milano-Como motorway and easy to find out. Moreover easy to go to downtown of Mialno and Como lake and Swiss. Staffs are excellent for service and language. Room is lage and clean, breakfast is accepatble. I think hote do not operate non-smoking and smoking room. I smelled smoke and asked to change. But there is no system for operating non-smoking rooms at that hotel. Without this point, hotel was nice.
Warm people and very nice rooms. There is really nothing that I did not like.