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Good location, appropriate for families with children, late breakfast (until 12.00), spa facilities
We stayed last year on our visit to the Nurburgring and believe it is well worth the 20km drive. Lovely.
The hotel site is situated in a very quiet surrounding and offers a lot of possibilities for walking, sports, culture etc. The night rest of the guests can be fully respected. There was no lift at the hotel and the stairs at the entrance are difficult for elderly people.
nice location for visiting the krater lakes, silent and cozy atmosfer, rooms are big and comfortable, smal kitchen in the room.
It was very clean Beds were uncomfortable, doubles were actually singles pushed together which isnt very romantic at all. No translation whatsoever which made it difficult to understand anything going on, even food menus. The staff spoke english however.
Wonerful suitation and ample parking. Facilities for everyone. No
Nice view, excellent food for dinner, nice staff, no noice during our stay, the size of the rooms is big enough, the rooms have a balcony with excellent view, Good breakfast! The condition of the bathrooms. In our opinion this could easily be avoided by small repair work. In general I experience this problem at 50% of the hotels around the world. If management would carefully check rooms and bathrooms weekly problems would never appear. I have stayed over 200 nights in various hotels this year. A free bottle of wine is given to us for compensation. Thanks!
Very calm and relaxing, beautiful location, comfortable bed, very good breakfast. Not all rooms have good views. Bathroom needs repairs.
The hotel is on top of a (small) hill with a nice view
welcome food and service
I thought this hotel was excellent in every way and will certainly stay there again. Nothing.
Great location with a nice view and many possibilities for walking trips in the neighbourhood. Müllenborn is a very little place, but Gerolstein is very close by for shopping, restaurants, .. . Friendly hotel staff, clean room, the breakfast and restaurant were also fine. As a very small remark, there was a sort of smell in the corridors of the hotel. A bit like diesel or oil. In the room it was far less. No real issue, just something I noticed.
Beautiful location; lovely, well appointed room; wonderful breakfast; excelent German food and extremely helpful staff. Safe parking for my motorcycle and so convenient for the Nurburgring. We will be back. Absolutely nothing.. a great hotel!
Very relaxing place, good breakfast.Room very spacious.Nice position and view, specially from our room n. 24. The wi-fi conn in the room did not work. Only near the reception was ok.
Excellent panoramic location, very comfortable rooms with nice balcone, motorbike friendly. Communication in english with the friendly personnel was sometimes difficult. Very nice breakfast but dinner cousine was a bit dissapointing compared to the high quality of the rest. Overal, very positive.
Nice, friendly, family atmosphere with good food and wine at reasonable prices NO
Fantastic location, good indoor pool and sun bathing facilities. They do not take credit cards so be prepared with enough cash. Restaurant staff do not speak English.
the quiet the view
looks like being very relaxing breakfast is too late (07h30)
nice breakfast and cleanliness We were asked to pay in cash althought the booking form said that we could use visa cards.
Good location, friendly personal, excellent breakfast! The room was wide and equipted with all necessary stuff. The toalet was not very clean
The room is very spacious. Some of the staff do not understand English.
the peace and quiet
Very spacious and clean room, beautifully decorated with bright ( whites and beige) colors. Quiet location, the charming village of Hillesheim is worth exploring.The surroundings are beautiful and invite to make long walkings.The ( full) breakfast is very good, People are friendly, service is excellent. no.
The beautiful nature arround hotel augustiner kloster, the nice room, the spa, the very good breakfast, the staff was very helpfull. When i looked at the picture of the kloster i thought the kloster was situated in in quiet space, but is is in the middle of the center of Hillesheim, not so bad after all because you can also enjoy the small city of "krimi" Hillesheim.At our arrival we wanted to book a nordic walking workshop but that was not possible at that time, that was a pitty. But we did the wanderung in bolsdorfer talchen on our own and we really enjoyed it. Especially the cafe mit kuchen at am alten backhaus
Beautiful room and very well furnished, nice breakfast with an enormous choise in teas. A lot of restaurants nearby as well as possibilities in the hotel. There was no ventilator in the room for warm days and no coffee and tea facilities. The way up and down to the hotel was very steap and a stoplight or a mirror should be present to avoid collisions of cars going up and down.
Friendly receptionists, good location, excellent breakfast Rooms are noisy, beds could be better, very small bathrooms, small pool, good dinner restaurant (used to have a Michelin star but not anymore) but a la carte prices are very high and not in line with quality and service.
Well located in the Eifel. Daun center 5 min footpath. Small beergarden with restaurant 3 min footpath. The receptionist was a little strange. Restaurant in my opinion overclassed, as midweek I would prefer some "normal" food - star kitchen is not necessary every evening. Breakfast standard. As I don't like operas (in the morning), breakfast was in a hurry as all the time aria where played in the breakfast room.
Can't recommend this enough. Staff were fantastic and the food was superb. How they do it for the price I don't know. The rooms were very spacious and cleans and ours had a balcony. Although we arrived late on a busy friday night in our motorcycle clothing covered in dirt they made time for us and made us feel very welcome. All the food is locally sourced incuding the beer! Again five stars all round.
A little gem of a hotel. Good value, execellent food and lovely rooms.
Food was very good, evening meal and breakfast. Very peaceful, large room with balcony. Good sized pool, and two saunas and steam room, watch out for the mixed nude useage, not my cup of tea! Lake was an enjoyable walk, close by. No tea making facilities. A bit old fashioned and fussy for our liking.
Very nice area, close to the 'maar', many opportunities for walking/hiking. Very kind and helpful staff. Good cuisine, excellent breakfast buffet. Nice swimming pool and sauna facilities. Good atmosphere, although somewhat old-fashioned (e.g. the medieval dresses of the servants in the restaurant); this is a matter of personal taste, however. There were some building activitities ongoing due to the extension of the hotel with a new wellness wing, which will be finalised by September/October 2010.
Pleasant welcome, good facilities, helpful staff, and good food
good breakfast, very quiet environment, poor English, old-fashioned rooms
The area and the help the hotel staff provided. No
I enjoyed the peaceful setting and helpful staff and general atmosphere
Gezellig hotel, prima keuken, lekker en uitgebreid ontbijt en saladebuffet,niet opdringerig wat consumpties betreft.
Close to Kyll bicycle route. Good value. Excellent breakfast.
Fine hotel all in all, nice staff, low price, ok room, ok breakfast and vintage design ;-)
The staff were very helpful when I found that I had no hot water and I was moved to an appartment even though I only had one more night there.
It's a nice, a little old fashioned hotel with very kind staff. However, they do not speak other languages than german, and a little bit of dutch.
very good fixtures and fittings. peicfull surroundings and lots of wildlife. hotel staff could not speak english so ordering food was abit aukward.
Centrally located. Friendly, helpful staff. Room was bright, clean, comfortable and spacious. Nice bar/restaurant, with excellent free wireless internet facilities via laptops provided for guest use. External appearance of the hotel - but don't be put off by this.
There was a refrigerator in the room. As for the restaurant existed on tha first floor,it was delicious and the highest at dinner too. The place the reception has not been understood.
Very friendly staff. Breakfast buffet was great. Has a swimming pool, sauna and exercise area. Room was clean and comfortable. Wish I could have stayed longer.
friendly people good accomodations
The staff was very friendly. The food was very good, fresh and well prepared. We loved the pool and the wellness area of the hotel. --
A marvellous place to stay. Staff were kind enough to feed our group an excellent meal even though we came back to the hotel very late. Really helpful and great value. Highly recommended.
The kindness of the people
The rooms were clean and tidy. Perfect for our needs. The staff were particularly attentive, and willing to help in any way possible.
Great placement, lots of information from the staff.
Staff spoke good english. Central location in the town but quiet. Good base from which to explore the Eifel region of Germany No bad points to mention.
A beautiful hotel in agreat location. The staff couldn't have been more helpful and helped us greatly when we had a bit of a disaster
The are very kind. They do not accept major credit card(only Maestro)
I was not to sure about the hotel as I booked it over the net, but was pleasantly surprised just how great it was to stay there. We attended the Formula One race at the nearby Nuburgring and needed a relaxing place as the days were quite hectic. The dining area downstairs (Has a great salad bar) was a huge surprise, beautifully put together and most importantly, lovely food. The well stocked bar area upstairs was superb for the evening nightcap. The rooms are well sized, clean and very comfortable. It has a serene outlook over the neighbouring mountains that was wonderful to wake to. Staff were excellent and the owners were as hospitable as I have ever found. Will certainly look forward to staying there again. Nothing, place was great to stay in. Wish there were more like it in Europe.
We have spend 4 nights in this hotel and hoping we could spend a few more. The room is cozy and comfort. Of course very clean and tidy. Walking out the balcony you can certainly take a deep breath and relaxing with the nature. Hotel staffs are all very nice and friendly to us. Breakfast was excellent too. The hotel is very closed to the famous lake in Daun, and a few minutes to the town centre. Nothing.
We liked the quiet, picturesque location with friendly helpful staff also the easy access and parking. The five minute drive to Daun and easy reach to the Autobahn network was ideal for our purposes.We enjoyed our stay and were reluctant to leave.
Pleasant welcome, good meals and service. The room decoration was rather dark.
The friendliness of all the staff who were most helpfull and very pleasant
Very good restaurant and typical food!!!