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excellent service quality, towel service
We enjoyed the rooms, the food, the spa and comfort. Though the "sunrise view" is mostly a view of the hotel parking lot, the surroundings and thus the walks are very nice. The restaurant meals are delicious (breakfast and dinner). We were going for a weekend trip and so I only brought along leisure clothes. You might consider taking something nice with you though, as many people wore nice clothing (high heels included) for dinner. - we wanted to pay our balance the night before the actual check-out because we expected that sunday morning there will be a lot of people checking out and we wanted to save the time. Though the receptionist for some reason gave us a bill which didn't include all expenses (e.g. one night rate, wine etc.) and so on sunday when we found out that we have to pay even more money, we had to wait in line anyway and it just made everything complicated as our room was supposed to be covered by somebody else who already left before us.... Also not all the staff (especially the spa are) speaks english
Being an architect, I liked Hundertwasser's unusual design of the spa. I enjoyed swimming in the three pools in the warm, mineral rich water, I also appreciated the environmental-conscious atmosphere, using resources from the area for the preparation of tasty, organic 'bio' meals. I cannot think of anything that was not acceptable. Perhaps the facilities are somewhat spread out and a little confusing at the beginning, but I think that was Hundertwasser's intention to have people walk and explore the area. In general it was a very pleasant stay at the Rogner Hotel
It is incredible and the architecture is wonderfull. Nobody can imagine how the hotel looks. Everything is well organized the restaurants are excelent. Nothing to complaint.
It is definately a must visit hotel if you like to experience something very different with Hundertwasser's masterpiece design. The hotspring spa facilities were great even if you just use the included facilities (there are a wide selections of extra optional beauty/relaxation treatment available too). The dinner and breakfast included in the room rate were excellent. Huge selections to choose from... if can have wireless connection in the room will be even better. but I m not complainning as you go there to relax.
Good spa...really a relax place
Breakfast was nice.
Great surrounding area, extremely lovely design, everything looks very new, like it was made yesterday. Friendly stuff! sauna area could be open for a longer period. The price could be lower.
Confort; relax; exotic swiming pools
volcanic water is amazing. the saunas are great too - the herbal was my favorite.
Everything was perfect, all the services are shaped to be flexible and meet guests' demands. No, there wasn't.
This Hotel was amazing, I went to see the Architecture, but was very impressed with the whole package. Excellent Food, I would have liked to stay longer.
The quiet place that it is there,you can relax very well. The pools aren't so well equiped, they are not last generation in pools domain.
Rooms were excellent, modern, staff were very friendly & the spa was great. Food was a set menu, & was not brilliant.
The hotel staff and the facilities of spa Heiltherme and Quellenoase. Very noise because the renovation, very much employees, only in sunday it was ok. If we knew about that, we didn't go to this hotel in this period.
Very clean, friendly staff, very good food, excellent pools and spa. You can charge your batteries and find complete relaxation.
The breakfast was ok The room stunk, I ordered a baby bed but they forgot to put it in the room,
wonderful spa, small and comfy, excellent restaurant, select wines the room was not too big and the view wasn't great, but compared to the price we paid it met the expectations. If you want a superior room, they can offer it; , it was no matter for us.
staff didn't read my requests in section comments
Excellent breakfast, free mineral water in rooms. The "budget" rooms are only 3star category.
hotel, especially restaurant / smoky room / - short of four star breakfast
friendly staff, very clean rooms are not in the same building as reception.
This is one of only three or four truly excellent hotels that we have stayed in on four continents over the past thirty years. The welcome, the facilities, and the parking space availability are all exceptional at this hotel. Breakfast choice was excellent (we are vegan and this is often a severe problem when travelling). Strangely, although the booking company says "no hidden fees" we were in fact charged four euros extra on checkout for tourist taxes. We didn't have the confirmation printout to hand at that time to discuss this matter, but we're sure that it was an honest mistake.