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Exellent accomadtion very helpfull really funky rooms Nothing
Good experience. went especially for the Molin Rouge Room - wife thought it was brilliant! Bathroom was great as well.
Room (Moulin Rouge decor) was very special! Car park was very tight.
Trés chic. Difficult to find - but normal route beside river was flooded ;-(
A 140E room shouldn't feature a "plastic" shower
Nice hotel a good stay could find no faults
the nature around was beutiful. a beutiful breakfast. the room was small.
Hotel staff was friendly and the breakfast was great! I also liked that the room side was quiet. A free entrance ticket to the casino was nice which came with one free drink. I upgraded the room because it was for my husband's birthday and the room photo looked beautiful! However, the room looked very different (a lot simpler and not much decoration) comparing to the beautiful decorated room photo they posted for the rooms. They should post the photo of the room that is actually available for the price.
Hotel Staff are Excellent Bed covers are far to small....
Good service, food and locality
nice restaurant (and great breakfast), and staff the hotel is rather old, the room was large but the equipment was very old, the two beds were small, the terrace was not clean and with weeds, we had only one towel in the room, the bar was not very confortable.
The room was excellent and the staff very helpful Having to pay for parking
I asked for a quiet room and that's what I got. Following the guest reviews on booking.com I booked a room garden side of the hotel. These rooms are a bit more expensive but it's worth the extra expense. The rooms on the front face a busy street and a railway line. You can't use the aircond because it's too noisy. This was not a problem for us given the time of the year we stayed at the hotel.
The staf were friendly and polite. You feel as a guest you are welcome! The Weddingsceromonies once a week were too noisy. we couldnt sleep and we could not use the facilities, where the celebrations are
Average on the low side for a 4 star rating, but very helpful and friendly. The location is good for a walk through town and close to the Autobahn for easy travel.
Very close to Congresshalle and shopping area
The reception staff were very helpful with advise to see the most interesting sites etc. The restaurant was very good with helpful staff.
Location - close to city centre and motorway A bit noisy due to closeness of motorway Limited parking, both undercover and open - wasn't made clear that there would be a charge for undercover parking and that free parking was available.
Loved the city Just the cost of breakfast
The staff was very well trained and pleasing, hotel was clean and up to the mark
The restaurant - the chefs are very good
The female hostess at the desk, wish I remembered her name. Very graceful, cordial and helpful. The price of breakfast that we did not have.
Good, clean and friendly hotel. The restaurant was surprisingly good for evening meals. A business hotel, pure and simple, with no frills. I booked a double room for solo occupancy and so I found a double bed with a single duvet. Thought that was a bit mean.
nice staff in reception; spacious family suite Turkish sauna was ugly; in sauna area there was only one warm shower; there was no drinking water available in wellness area; pornographic trailer popped up in television without any warning
The hotel is in a quite street and therefore I got a good nights sleep
Veryn nice comfortable rooms, pool was super. Fresh juice from oranges at breakfast In bthe bath room there is no drenage on the floor, typical german, After the shower you have to dry the floor with your towers!"#%&)(
Breakfast buffet and service were excellent. Rooms are spacious. Definitely not a 4 star hotel. No air conditioning, rooms were very hot and noisy. This hotel is *not* situated in a quiet area. We got a room on the street side of the hotel, although the hotel was almost empty. The railroad traffic during the night was very irritating.
The staff were superb, as was the food nothing was too much trouble
the beautfil surroundings and the staff were exepationally helpful and polite. I did not like the fact that there was no tourist information in english as i would have been interested in exploring the local area.
The gourmet meal - it was fabulous!! I wasn't crazy about the "Shaker" style decor in our room.
Wonderful property. Setting and renovation was wonderful. We had a very good meal in the restaurant.
An ancient monastery undergo a very nice and modern renovation. Very romantic location with superior restaurants and very good wellness area.
Everything has been excellent throughout my (unfortunately) short stay; the monastery has been restored very well, friendly staff and an excellent room completed the positive picture. As a cherry on the cake, the bill has been reduced from my expectations. A truly remarkable place!
The excellent stafff provided a very personal service which is very unusual in hotels nowadays. The food was excellent and beautifully presented along with wonderful surroundings. We have not been this impressed for a very long time...5 stars to all concerned.
excellent service and surroundings throughout no
great location, wonderful staff. The best I've stayed in in the area
great hotel, excellent staff and wonderful rooms
The breakfast. This is more like a 3-star hôtel. This W-E the 2 restaurants were requisitioned for 2 different weddings. For the diner we were redirected towards an outside restaurant in the city. The charm had left.
The room was a nice size for one person. Food is good. The room is clean and made up well. The TV channels are limited for English channels. There could have been more towels and toilettries. The spa was not what I expected for the expensive price. They need to update their old spa tubs as they are far too small and uncomfortable. This is more like a 3-star spa now. I was told by a desk clerk that their Land Haus Restaurant was closed, and it was not. I was told to go to the expensive restaurant for which I did not like for lunch. The waitstaff did not smile & acted annoyed with their jobs. The desk staff then apologized to me that the Land Haus Restaurant was indeed open, and they made a mistake. They did not offer to take anything off the bill. I had to pay over 30 Euros for a lunch that I did not want. They could have given me a complimentary lunch for the mistake.
the relaxed feeling plus the steamroom and sauna bath nothing
We were made to feel very welcome. Monika added so many extra special touches such as complimentary cakes and coffee on arrival, with chocolates for the children. Gluhwein one evening. Extra breakfast etc..We were collected and taken back to the airport and the designer outlet by Monika and her family.This was so much more than just bed & breakfast and we would definetly recommend this guest house
We loved basically everything about our stay, including: delicious breakfast, friendly staff, comfortable room, location and more. It was just perfect for a relaxing time away. The free transfers to and from the airport were perfect and allowed the journey to be less stressful. Free bike hire was a plus as we were able to explore the countryside. 100% loved our stay! No..
The guest house was excellent value and the food was great, would go again
Excellent hosts. The booking confirmation form sent did not contain the phone number of the hotel and we ended up paying an unnecessary €12 for a taxi.
Very pour breakfast, in all the beds were not fresh linen( I found a lot of hair on the beds, apparently someone was asleep before us in these beds, and after the first night, I gently asked the owner of the hotel why on bed sheets hair and dirt, the owner of the hotel said that it could not be, but it changed us all bed linens),
We felt very welcome. The staff are very friendly and have very good knowledge and information about the immediate and surrounding area. The room was spacious and well presented. There are good facilities available too.
Very friendly people letting a nice and big and well equipped apartment. The letting is rather a B&B than a hotel.
Friendly Husband and Wife owners made us feel very welcome. Amazing waterbed and luxury bathroom, with zacuzzi bath and body massaging shower, with radio!! Excellent value evening meal, and superb breakfast
Our hosts were fantastic! Very friendly and welcoming. The stay was very private. The hosts stay out of your way except to provide any meals. On the other hand, if you prefer to talk, as we did, they are very personable and easy to talk to. We spent an excellent time discussing their Alaska cruise and looking at pictures. Also, since they also operate a spa, the bathroom was appointed very nicely. Tub was six feet long, heated floors, separate shower, lots of nice amenities. Would highly recommend this hotel. The hotel is in the small town of Hornbach, making it a very quiet place to stay, but only a mile or so from the Zweibrucken shopping outlets, so you can reach the city very quickly. Would love to visit again! Nothing.
hotel staff none smoking area inside/bar
Excellent, Overall enjoyable due to fantastic staff, Infact very nice staff, and helpful, Food was good and ambience was good aswell at the restaurant. Rooms were very small, I had to pay more and upgrade to bigger room, but still it was small as compared to other rooms I have been to
I stayed here before and it was as good as ever. My room was no-smoking (booking specified smoking).
Beautiful setting. Atmosphere very pleasant and staff friendly A bit expensvie because of poor exchange rate of euro to pound.
Place near to city town calm free parking nice breakfast room and good breakfast
Very new and clean; nice shower.
Room was clean and modern. Good value for money. Breakfast could have been more varied.
very good location, next to the main railway station, clean and modern, quite big rooms, friendly staff and at a good price. i totally recommend it!
Clean and well maintained
What could be a really excellant hotel let down in little ways. Staff deliverying 'something' rather than what was ordered was a common problem. Inattention to detail in all areas
The hotel was in a great location for access to the city and the sports facility. The staff were most helpful.
absolutly new hotel on really good place 5 mins to the centrum! the reception have onen hours and when you need something you must wait till the time then they have open ... but i have no problems there !
Very simple and modern hotel. Nice but small room. Chip expenses for every night. Nothing
Exellent staff, good room to stay for family with childrens Some difficult to find this hotel by car, because the street name Europaallee is new, and my gps not find it
Excellent, comfortable modern room. Rang to say we were arriving lte. The hotel does have a restaurant and kitchen. Arrived at 10pm. tired and hungry. Told by night staff waitress/check in there was nothing to eat - I even asked for some bread and there was no response. As the hotel is in the country and nothing was opened in the very small, this response didn't warrant the 4* rating! Also, only 1 towel + limited bathroom supplies in a double room. Little things, but made me critical of the rating. Didn't expect we should have to ask for these basics as it was a booking. The following morning, with different staff, the service was impeccable. Proving that individual employees make a huge difference to a business.
The hotels staff was very accommodating when it came to my wife and I's request. The hotel is literally miles from civilization and one would think that there would be more in the room (i.e. refrigerator, microwave) that way you can make sure you have something to snack on at night. That is unless you don't mind driving 15km to get something to eat. The price is
close to downtown, clean, very basic rooms, nice breakfast rather tiny bathroom
Breakfast Poor Room facilities and bad Smell
All of the staff were very friendly and the location of the hotel is wonderful for experiencing Saarbrücken
Very delicious breakfast buffet. Comfort room only has a bigger bed. Partly inhygienic: small blood stains on bed clothes, dusty ventilation holes in bathroom.
The staff were very friendly. The breakfast was excellent, and included in the price. The room had a good view across the road to the church, and there was no noise from the street in the morning. It was only 5 or 10 minutes walking from the station and was very easy to find.
Kind, helpful staff; very central location, overlooking Josephskirche, meant you could walk everywhere in town; fantastic organic/fairtrade breakfast. Our room was certainly not luxurious, and perhaps a little tired, but it was perfectly adequate, clean and comfortable. A minor and fairly obvious point, but being in such a central position, and with a front-facing room, there was a bit of street noise at night. My wife says she didn't notice it, but I did.
Close to train station, excellent breakfast, comfortable bed, big wardrobe, clean, warm, free unlimited shower gel, internet in the room. The most remarkable thing was how kind the staff was. They allowed us to have breakfast on Sunday at 7AM, they have 24h reception desk, they gave us a discount because the credit card machine wasn't working.
we wher right down town, also the owner of the hotel was very caring . all was good. loved a larger room but we gat great value for thr price
friendliness and central location the hotel is very nice and i have no bad remarks at all
on arrival we could not speak german and the night man could not speak english, but he was very good helping us to check in and find the way to the garage for our car, when we were checking out we were informed that we could only pay in cash because the credit card facility was not working as a result of this they did not charge us for the garage parking, which was very nice of them
very friendly staff, central location
Choice of food for breakfast.Garage parking for the car.Staff spoke English.
Clean room, helpful staff Lack of parking
The hotel staffs were friendly. Although some of them couldn't speak in English well (or at all), they somehow helped me kindly. There were neither an air conditioner nor a refrigerator. I could only use a small fan in the room.
The Hotel is near the Train Station (400 meters), just in front of the main pedestrian Avenue with all shoppings, bookstores, NordSee restaurants, etc. There is also a SuperMarket inside the Train Station. The room and bathroom were hyper clean, the matress was excelent, the room decoration has good taste and the breakfast has good quality. If you can speak German everything will be easier.