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Friendly,helpful staff.Not asking for credit card imprint,quite unlike the suspicious,paranoid UK/American attitude to customers. Drains were a bit smelly.
Staff were very friendly and helpful, some of which spoke English. The hotel was very well run. To our surprise directions to the Sachsenring circuit were given to us upon check in, obviously done their homework, excellent! Superb secure parking for motorcycles and cars.
Friendly staff...nice hotel which is clean and modern but located on edge of shopping complex... Situated on edge of shopping complex...
Room was clean and comfortable. No hot water in afternoon. "Takes a long time to run through". 5 minutes +? Waited 45mins in eveing for simple pasta dish in restaurant. Breakfast advertised as starting at 7am but not out on tables until 7.15am when I had to leave at 7.30am.
had a good evening meal for reasonable price, very good choice at breakfast buffet eventhough there didn't seem to be that many guests staying at the time. clean, comfortable and spatious room.
Only had WIFI in reception area
Beautiful location, well situated for visiting both the old town and the lake, exceptionally helpful and welcoming staff, relaxed but smart ambioence,and generous and varied breakfast buffet. I liked everything about the hotel, but for travellers arriving from the station (as will be obvious from the location map) it is quite a walk - well worth the effort!
Clean room and bathroom, good food in restaurant, friendly staff. They woke me up on time. No internet in room although I understood there was when booking. Room is very basic, old furniture and old TV, but they all worked. Bathroom - smell of smoke even though it was a no smoking room.
Hotel is very near to the railway station in the road to the left side of the shopping centre opposite. It is also next to numerous bus stops. Hotel was clean and quiet. Girl on reception very helpful. It is about 15-20 minutes bus journey from the airport which cost 3.50 euros each way. Restaurant adjacent to the hotel could have had menu in English and other languages for tourists. Nothing around hotel at night. No english speaking channels on the television. No safe in the room. There is a chinese restaurant within 2 minutes walk but the menu is only in German.
Location of hotel and helpfulness of the staff
We didn't stay for very long but it was very pleasant. The breakfast was good. .
Friendly staff, good location No really bad points found
Friendly, helpful staff. Good sized rooms.
Clean stylish friendly
Very clean and quiet, friendly staff, a minute's walk from the station. Good value Greek restaurant next door. Altenburg is a real find: a well preserved old town and castle and handy for Leipzig and Zwickau
We were close to the station for onward travel which is what we wanted The pillow were too soft!!!!
Reception staff very helpful. Location of hotel excellent for bus from airport and for train station for trips to Leipzig. Bar seemed to have variable opening times.
Nice modern hotel, friendly and helpful service, Close to bus and train stations.
Staff was very friendly and helpful and the location was convenient to the town of Meerane and to the park next door. There was a very roomy tub with a shower head but no shower curtain.
Fabulous park and playground adjacent to hotel, buffet breakfast and very helpful staff
1. Clear rooms and bathrooms. 2. German order almost everywhere 3. Tasty breakfast 4.Great place for 1 day rest in a long trip because of smalll distance from highways 1. Staff had problems with communication in english
The staff were superb, made us feel like we were valued ( not always the case when you arrive on motorcycles) . Ideal base for the Moto GP races at the Sachsenring
Good hotel for staying one night on your way to Praque
The best rate "value for money" among all hotels we've even been to! Picturesque place, charming castle, stylish interior, cozy room with a park view.. We felt like time had turned back and we found ourselves in a medieval castle. Staff is utterly friendly and helpful, they make us feel like in a home from home; food is delicious. There is a choice of aperitifs and some sweets free of charge in the reception area :) Morning coffee was wonderful! We are defenitely going to come back in this lovely place!!! The only thing we didn't like is that spa is located not directly in the hotel but in a couple of minutes' walk. And no WiFi in the room.
The hosts are wonderful and the rooms are very unique. All of the members of our party were suprised and very pleased with the hotel. The working waterwheel outside is very interesting. The breaskfast was amazing!
the old style building, quiet place and very good take care.. Some Fan when the wrather is hot. Hot water have in the room.
Very nice place, good staff, quite NO
Big Room, excellent supper adn good service. No elevator and the walk up to the hotel was tough with the luggage we had.
Staff very helpful Could have done with a fan in bedroom
Ideally situated for old town centre and town attractions whicgh are all within close walking distance. Nice large, comfortable, clean room. Good, if not exceptional, breakfasts with cooked options. Proprietors and staff helpful and courteous. Hotel represents an excellent base for sightseeing, not just the beautiful town of Altenburg but also the nearby magnificent city of Leipzig which is only 40 minutes away by train (27 Euro return). Regrettably time did not permit a visit to Dresden which is slightly further away than Leipzig but also readily reachable by train via Chemnitz. Although all rooms are ensuite, only one has a bath, all others are shower only. Room decor and furnishings somewhat basic for four star hotel.
Friendly, warm, staff. Spacious room, well equipped. Excellent location, quiet. Good restaurant. Altenburg is an attractive town, the hotel is central.
The Hotel was excellent with very good food and in the centre of town.
on arrival,we were a bit late but what a welcome wow,the rooms,massive,the breakfast plentiful,with fresh fruit eaten in a conservatory,,subject to weather, the shower and bathroom, sparkling (the shower hard to leave) the staff,friendly and help-ful,oh,if the weather fine,eating al -fresco,I should add,altogether a pleasant week-end not a lot to do in the evenings,but a real handy pub on site
This hotel was clean and friendly with good size rooms. The location was quiet and there was a private car park for the hotel.The owners spoke good english. Breakfast was good. There is no restaurant or bar, but there is a small bar next door. A small town with not much happening, but a good location to travel around from.
Our welcome was first class, we were shown to our secure undercover parking for our motorcycles The owner who spoke very good English and is a biker himself then showed us to our room which was both spacious and very clean. Breakfast was excellent sat on the balcony as the weather was hot, the small town is a five walk away which on a hot day as it was has a fantastic outdoor swimming pool.