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Location, interior and exterior decoration, scenery. The park needed maintenance, time between courses at the restaurant long, breakfast "refill" could be quicker and sharing a table with others in the morning was a little akward.
Not very much at all. See below. We feel the hotel and staff missed many opportunities. From the start we were not made to feel at all welcome as we were unable to drive the car to the door. Luggage had to be dragged over stones and the wheels were then broken. The reception desk was hidden and no-one available to welcome us. There was a dead tree at the base of the stairs where a welcoming reception desk could have been. Why the dead tree was covered in silly bits of paper which no-one would read was a mystery!! The room was fine, clean and comfortable. Dinner was served cold ( scallops) and with much delay, even though there were very few guests actually dining. The barman preferred to take a phone call in the middle of taking our drinks order. We thought that the face to face customer was the most important one. We were wrong.
I liked the senary and the location very much. The people on reception were very friendly, however the people serving were not flexable at all. It was not possible to get anything to eat after 10 o'clock because we missed breakfast, and the only thing we could eat was lunch after 12 wich was a bbq. No sandwiches or what so ever. The waiters where i think a bit snobbish... see above...if you realy want to be an international hotel and not only a restaurant for the few from your neighborhood, you should instruct your servicestaff behind the bar and restaurant better. The only"normal"one was i think the manager there...
Environment and hotel are nice and quiet. Staff is friendly. Food is rather expensive.
The hotel is in a beautiful location. The reception when we arrived was good. The rooms are well appointed and the grounds are extensive. Bin hadn't been emptied in the bathroom. Not enough hot water in the morning. Times given to us for breakfast were wrong. Absolutely no signage or information to or in the hotel (including menus/breakfast times etc). No information on the surroundings or tourist information available. Service was slow in the bar. Hotel would be impossible to find without a gps.
Nice location Reservation issues. Check in issues. Poor understanding of parents with children
Fabulous location, beautiful building well furnished. Staff very friendly excellent facilities and grounds that you can explore. Would not recommend the restaurant which is very expensive and yet feels like a cafe. Over 114 euros for a 2 course meal for 2 with wine and yet you only get a paper serviette!! It would appear the chef tries to produce gourmet food beyond his/her abilities. Avoid the lamb which was tasteless served on undercooked beans.
The location and the castle. Nice lounge and bar. Nice facilities for kids. The bathroom was not clean and water was not hot for taking a bath. The service in the restaurant was poor and the breakfast is definitely low standard
Quiet and peaceful. Luxurious without being formal and stiff. We will stay there again.
perfect natural surrounding the restaurant is closed on Monday, and we didn't know it in advande, couldn't find a restaurant if one has no car.
Great room, great location. Serene atmosphere and the staff could not be more helpful. Very much enjoyed our stay there. Breakfast was expensive at 12 euro
Peace and quite, great restoration job.
Very clean, friendly staff, excellent bathroom, lovely countryside around, quiet 12eur for breakfast is not cheap
Wireless connection not working quite properly
Beautiful place in a beautiful location. We only stayed for one night but would have loved to stay for more. We will go back!
we like the room,very big and comfortable,the breakfast,the place,the silence,gren colour of the grass. there is no elevator.
Good sized room, comfortable bed, pleasant staff Only had hand held shower
Accueil charmant endroit calme et reposant plein de charme
Friendly staff, very nice quiet environment near a small village. Spacious room. Enjoyed a quiet sit and read outside in the provided lawn chairs with cushions. Showerhead could only be mounted in a low position for sitting, so it was inconvenient to have a shower while standing up.
The lady in charge was very customer friendly