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I did not like anything, unfortunately. No internet acess, unbelievable! Air conditionig turning on during the night with no way of turning it off!!! No sleep because of that.
We were upgraded and had a lovely room. The hotel was very comfortable, great bar to relax in after our long drive, great parking and well placed for shops and restaurants.
Please write at least 15 words
location, shopping and the happy hour finger food that you can have and see
Its location made access to the centre (for sightseeing and dinner in restaurants) convenient but also allowed easy access to amenities in the surrounding countryside and quick exit onto motorway.
Breakfast was not bad, staff are polite, location is perfect. Very small room, aircondition doesn't work, all loud of the road in the room.
breakfast was good Internet was very very very expensive..
very nice hotel clean, modern and rich breakfast. good location in the city and near milano and verona
Rooms are newly decorated, confortable . Rich breakfast, plenty of things. Pleasant lobby, good for discussions and short meetings Restaurant not so good
Location Room was very small and hot
Friendly staff and good food
Everything about this hotel is excellent. It is in a great location (only 5 mins from the main square in Desenzano), extremely clean, the staff were always very friendly and helpful, the pool area is very clean / quiet and relaxed, the room was spacious and had a great view from the balcony and the range of options on the breakfast menu was outstanding.
The Villa Rosa is beautiful. We have stayed in many hotels in Lake Garda and this was by far our favourite. The staff are really friendly and helpful without exception. Breakfast very good.They have thought of everything and even have a lovely shower room next to the pool for late checkout and they provide a shower pack as well. Can't wait to go back. Well done to everyone at Villa Rosa!
the internet connection was too slow for business on the day I had to use it, I gave up...
Great location close to center/restaurants, top service, great breakfast, very friendly, great parking facilities, very clean, nice pool. Rooms small, never enough toilet paper, noisy road in front (no problem in the rooms in the back)
Relaxing atmosphere Expensive, no tea making facilities, charge for pool towels
Helpful staff, convenient and picturesque location, cleanliness, excellent and fresh breakfast selection.
good modern hotel and in a central location for the lake and walking into the town beds are very hard and uncomfortable
quiet relaxing environment friendly helpful staff no
Beautiful hotel right in front of the lake and a beach. It has a lovely terrace for breakfast and drinks in the evening, and very helpful staff. The hotel is a short walk from Desenzano centre - which is a vibrant place, with good bars and restaurants, and a very pretty port. Our balcony was supposed to look over the garden of the hotel, but we found that in fact it looked over the car park. This just meant we did not use the balcony - but the hotel was so nice otherwise it didn't really matter. The hotel is also on a main road, so it is not quite as peaceful as other hotels / other resorts on the lake might be - but it is not a particularly busy main road and still has idyllic views of the lake.
Room clean, reception staff friendly and helpful. Services ok and the breakfast good. On site parking was an asset as it is located some distance from resturants. The bar staff were not attentive and non existent, we were completely ignored and left after waiting some 10 minutes for service. There was only 4 other patrons in the bar!!
Everyone was friendly & helpful & this helped us relax as we had not been to Italy previously. No kettle in the room was my only bug bear
Hotel was excellent - very clean, confortable, and super staff
location between sirmione and desenzano, swimming pool, terrace overseeing the lake, free parking , very helpful staff. internet too expensive (9 euros / day) , a little bit of noise coming from the road.
the curtains in the rooms where ripped, the bathroom floor was dirty. you should also tell the clients when they book lake view, that there is a street inbetween and it is better book the side to the pool. the spa was very good, but on Sunday, there is now service, no candles lighted. the front office staff depends on the time of the day. the evening staff was very rude, the night receptionst nice and in the morning nice too. view street inbetween the lake and the hotel, bathroom floors, curtains,
comfortable room in a hotel away from the main tourist areas of lake garda. . Very isolated hotel (no restauarant in hotel) no bars or restaurants near by. If you dont have your own car transport to the most popular areas on the Lake is very diifficult. The hotel advertises a shuttle bus which only runs 3 times a day at times that suit the hotel and not the guests who may want to catch ferries on the Lake at the best times
The staff were very helpful and friendly. The hotel was quite isolated so had to travel everywhere by car or other transport.
Providing having a car the location is excellent to discover Lake Garda, Milan, Verona and others like Venice. nothing
The room was immaculately clean and we had a good sized balcony. The Reception staff were extremely helpful and friendly whenever we asked for any advice or directions. The hotel did not have a restaurant - only served breakfast. We found this a bit strange as there were no restaurants within easy walking distance. No tea/coffee facilities in bedroom which would have been appreciated.
pool very nice quite near road
Very friendly & helpful staff, very clean, large well appointed, very comfortable rooms & a nice pool.
Fantastic apartment for a family of six. Air conditioning. Very clean and well maintained facilities. Near to a supermarket for drinks etc.We would come back again. Being charged to use the kitchen within the apartment (you should include it in the price).The children had many cuts on their feet and knees as the surface material of the pool was so rough. We used a box of plasters.
Spacious apartments, great for families, easy car access, good location, nice swimmingpool, childfriendly. Pity the developers gone cheap on finishings, all furnishings feel rickety. Noisy location by road. If you want to use tiny kitchen (where microwave and fridge are) you have to pay Euro 25 extra...
Modern comfortable hotel with large rooms. Excellent, friendly, helpful staff, good pool plenty of room. Good location, short drive to Sirmione or Densenzano, however you cannot see the lake because there is a road and trees in front of the hotel. Good value.
Clean and spacious rooms, stylish The swimming pool not suitable for small children under 10 years, the surface is such that one easily gets wounds; the breakfast was limited in variety and some items were finished.
we had a very big room, 40m. the hotel has a pool, the stuff is very helpful, speaks english. breakfast was good.
Fantastic room - spacious and well-appointed, and two bedrooms were perfect for our family. Really helpful, friendly receptionist. Great breakfast, family facilities and pool. The pool was quite cold
helpfull staff. Situated next to a very busy road, which meant the pool and sun lounger area was not very relaxing. Hotel was new, and so very nearly there but little things effected our stay, there was no hotel information (time of breakfast, room sevices etc), bottom level of car park had no signs and entering the hotel from this level was still unfinshed. There as an additonal charge for use of the kitchen in the appartment which meant the fridge was switched off and no mini bar to keep drinks cool
Luxurious hotel: large apartment, balcony, swimming pool, quiet rooms. Friendly hotel staff. Transport problems to the Desenzano city railway station. You could have exact timetable of local buses. It was not even written at bus stop. There was no free transfer as promised on your internet website. Misunderstanding with local car rent: if client has to fill some documents before car reservation at your receptionist it should be said. We understood that first oral reservation a day before would be enough and next morning when a car arrive we should sign the contract. So we missed our expected rental car.
We stayed here for a week from 11 th August 2010. It was lovely. Every member of staff were very pleasant and obliging even with young children. The room was spacious and clean with maid service every day.As we booked a family room, the second bed was a sofa bed and I have to say, it was very uncomfortable and noisy. The breakfast was very good with a variety of hot and cold choices. Our kids loved the pool which was spotless and safe. Location is about 15 mins drive from the pretty town of Sirmione. I would definately recommend a car to appreciate the area, especially as the weather can be changeable. We toured the whole lake which is definately worth doing. I would recommend this hotel and would stay here again
Nice design, comfort
The hotel design is nice also the rooms are large and nice. Location is very good for Sermione and Desezano tours on Garda lake. Breakfast is great. Although we didn't have time for relax at the pool the pool looks great. Balcony was full of insects.
We liked the fresh design of an the hotel, and the view of the room. The 'fine cuisine' of the restaurant isn't that fine, quality not the best. We were served by very unfriendly waiters. In the bar of the hotel, same service than in the restaurant. It's a pity, because, that takes the charm of the hotel.
relax, enjoy, wellness
very quiet and peaceful hotel gives comfortable feeling the bar was very poor and was not any entertainment. there is not enough decoration
I just wanted to break my journey up into the mountains. This hotel was perfect, brand new, clean. Wish I could have tried out the gym/pool but had to push on to Madonna Di Campiglio. Great Hotel. If I am here on business i will definitely stay here. No
Just off the highway Brescia Est. Friendly staff. Free parking. Satellite TV should be there. No english speaking channels.
It was very clean and nice design Very poor on facilities
design and staff just the restaurant hours.
staff were very nice. evening food very good hotel needs a spa/ relax swiming area etc. the breakfast was the same u need to change. and also sky film etc.
it is a very nice hotel,i definally recommend to my friends,breakfast is awesome,we got great city view in our room everything was so good,just the hot water a bit weak
The hotel is new and modern. Location is not a splendid, but close to the center even by foot. The staff is helpfull and know how to do the business. As I mentioned the location is not a splendid one, but it's ok.
the syle and comfort of the rooms; kindness of staff Not about the hotel, about the information about where it is located; I had been told down-town
Localization despite of being out of Brescia was quite manageable. They did not have free access to Internet, despte that Staff helped us a lot, they shouuld provide free access.
The hotel did not have tea/coffee maker in room an essential for travellers like us. The breakfast did not offer anything hot like scrambled eggs or something,boiled eggs were cold.The glass doors in bathroom & glass washbasin are sort of too delicate and dangerous against the aesthetics they offer
very clean and well presented location just a bit industrial, but it was nice and quiet.
The staff was very helpful I could hear everything going on in the rooms beside me, more than I wanted to. There seemed to be no sound insulation between rooms.
we arrived around midnight, baby cot was not ready, staff was really unwilling, later we got propably unprepared and dirty room.
very good hotel. I'll stay only in hotels of AC system in Italy.
The dinner was cold, food not tasty, breakfast good
tout, la qualite de service, les lieux, la decoration... rien
relaxed pace and a few very helpful staff
The place and the spectacular architecture No.
It was one of the best hotels we have stayed in. The staff were wonderful helpfull and polite and the hotel was excellent value for money. It was well located for the lakes, mountaind and cities and I would highly recommend it
Everything! Best hotel I have stayed in at Europe in 4 different trips. Outstanding in every measure. Highly recommended. Spacious clean rooms, excellent and new bathrooms, friendly and courteous staff, a true 5 star hotel.
The hotel is an excellent place to stay from virtually all aspects. It is clean, extremely well-appointed, and has a very helpful staff. The rooms are large and very quiet. The breakfast is absolutely first-class, and the restaurant serves excellent meals at a reasonable price. The internet service is very good as well.
Peace, quiet and very friendly, helpful staff. Its location was not ideal for local sightseeing. The facilities and services offered did not meet those expected at a five star hotel.
The hotel is beautiful, the staff even better. A great choice
The ambiance, the perception of luxury (although this was more due to the nature of the building than actual luxury in fixtures and fittings, the architecture, and the feel of the essence of Italy. Too damn quiet, but it was end of season.
You stay in a real palace for a price not much higher than that of a business hotel. The staff make you feel like royalty. The hotel has been in existence for only one year. As soon as it gets better known, prices may go up to > 300 euro per night, which is the real value of what you are getting.
Service was excellent Lights need to be on in the Gym....
Special kindness of the staff
Staff, hospitality, friendliness, professionalism. Would stay there again if visiting Brescia. Decor a bit shabby. Not 4 star starndard as far as design is concerned.
hotel workers it is an old hotel, and that reduces the hotel confort... A new refurbishement would improve teh hotel quality
the breakfasts; friendly bar service in the evening despite our being the only people in the bar if you had the window open at night, it was noisy; if you did not it was too hot.
We mostly liked the sincere, accomodating staff. They really went out of their way to make the guests feel comfortable and to ensure that we had an enjoyable stay. Nothing
It was nice and homely and especially the reception staff was very kind and helpful/The loby was nice and the breakfast was quite good although i could not touch the lovely cakes due to my diet
the bed was very comfortable and the staff helpful. the noise
Friedly staff A little bit noisy during the night (because of the ambulances) because too close to the hospital
The staff at the hotel were absolutely fabulous - the guys on the reception were particularly great.
very near to the center car park is not according to the standerd
The hotel was well kept and had charm, central location and helpful staff. Coffee was not good, which you would expect being in Italy.Breakfast could be better.
Beautiful location, Hotel was right on the waterfront and serviced by great staff.
Helpful and friendly staff, warm, clean rooms, good variety of food at breakfast good location
good service, friendly staff with addition of charges for baby cot and breakfast total cost was quite high but we do realise lake garda is a relatively expensive area
position and facilities
The staff and the location The breakfast which was poor and the management who were rude
Waterfront location, good free parking, large choice of restaurants near by Outside noise Saturday night.
Ambiente Explanations only in Italian available, arriving at allmost midnight they needed about 35 minutes to bring the luggage to the room
Restaurant very expensive, facilities did not warrant a five star rating
Golf was great, nice courses The selection of the food in the main restaurant was rather poor, and only the typical Italian dihes like Spaghetti and Lasagna were really good.
Excellent hotel. Staff were lovely, food great and it was extremely clean and easy to find. Great position on the Lake with fabulous views. Best hotel in the area! We loved it.
it was quite familiar and the view to lake Garda is great. the room to the streetside are to loud because of the traffic and the tripple rooms are nerrow
Kindness of the staff, big room with balcony, position of the hotel, lot of vegetation surrounding the hotel building Small bathroom
It has a very nice lake-view from some rooms. The staff is very kind. The breakfast was very good. WLAN Internet acces works only in the lobby and NOT in the room. :-( This was not mentioned in the hotel description.
the location is good and nice, quite as well, on the lake, private car parking the furniture is old, u have to take the luggage your self to the room, the breakfast is not variable, the wifi signal was not reaching my room, air condition is not excellent.
Well designed hotel. A beautiful terrace with the lake view. Well maintained garden. Small but nice pool. Parking. Good location from which you can reach all interesting places on the lake. No dinner is served at the hotel and there is no restaurant in the walking distance area. The hotel restaurant is only for special events. It was a wedding party just below our room and it was quite noisy. There were not enough AC adapters for mobile phones and laptops.
great location, and friendly staff, small hotel with personality.
location by the Garda see the vreal iew of the room is not relevat with the picture on web site, dirty windows, view can be to the street side
the rooms were very clean and fairly recently renovated, the staff was friendly and helpful there was no english tea :(
The location is perfect, on the lake and only about 200 metres from the town, and only E8 in a taxi from the train station. The town of Desenzano is very Italian, not many tourists. It was perfect for us. The view from our room of the lake was breathtaking. Breakfast was excellent, the staff were extremely accomodating. The swimming pool is cold but still nice! The internet is free and you can use it whenever you like. We loved this hotel and didn't want to leave!
The site - right next to Lake Garda. Fabulous bar and seating area with panoramic view of the lake. The manager and family sat and had their dinner at the bar seating area whilst the guests were having drinks. There is no restaurant for evening meals or snacks for guests.
Location on Lake Garda was stunning. Hotel gardens were lovely and led down to the lake shore. The view of the lake with the mountains in the background was spectacular, and to have a balcony was an added luxury and worth the extra cost. Staff were terrific and so helpful.Desenzano is a lovely area and worth visiting. Rooms were spotless and well looked after. Breakfast could have been better. Bacon and eggs provided each morning, but was always cold, not even cool, but cold. Fresh fruit was provided but not the best, days old.The rest was adequate, plenty of cheese and ham, and toast was available which made up for everything. and staff did their best to look after everyone.Have had better and worse.
Beautiful location next to the lake with very friendly and helpful staff. Great pool and well kept hotel and rooms. Very good value for money and wouldn't hesitate to recommend this hotel to my friends.
Iloved the location.Our room overlooked the lake with mountains in the background.Just fabulous! The hotel staff were so friendly and helpful. Nothing was a bother to them. There was nothing I disliked.
The hotel was really great. We stayed there shortly for business reason, but the staff was really nice and freaindly, the breakfast good and international, the rooms with the view to the Lake are really perfect. The room was clean and tidy. This is definately one of my favorite hotels. Looking forward to come back to Lago di Garda...
The location of the hotel was excellent with comfortable rooms and very good friendly and helpful staff Breakfast could be better and parking was difficult on some nights
Quiet room. Too small desk in the room, and the placement of a big tv on that little desk. Breakfast, ok but too basic
The bed was very comfortable and the hotel seems quite cosy and quiet. There were not really enough plug sockets in my room (for me and all my electronic junk) and nothing spare to charge my laptop at the desk. I made do by snaking a cable from the bathroom.
Pleasant atmoshpere in the lobby. Good breakfast. Excellent wine choice in the restaurant. An extra bedsheet would be convenient. The weather was chilly and it was somewhat too cold with the sheets.
It is a great hotel for relax, very nice staff and good services.
Nice restaurant in front. Kinds hotel reception, nice bar, free internet.. too simply breakfast
The hotel lobby was big and comfortable. Good breakfast and excellent service during the breakfast. Free wireless internet in the room. The bed was comfortable and the room quite spacious. The bathroom was nice. Lots of mirrors in the room. Nice restaurant in the neighbouring building. The location is not the best, the hotel is far outside the city centre. Public transport to the hotel is good and cheap though.
Wireless is not free, unlike what it says on the hotel presentation.
obliging staff It was written in the broshure that there is free wireless conection to the interned but I had to pay for it
The hotel staff and the breakfast. During the night you stop the heat in the room.
The hotel was very clean, the room was big and comfortable. The lady that owns it was very very nice and speaks good enough english. You get a set of keys so you can come and go as you please. The location is great - really close to the train station and also to the center of town and the boats.
It was more than expected.
The relaxing ambiance, the friendliness and hospitality of Maria, grounds and villa are well kept and very clean. Entrance well secured. Bedlights too dark (for reading) in the double room.
location, the room is nice and clean.
The house was really pretty and very centrical. Nice room, nothing to envy to a luxury hotel and very quite as well. The personal are very friendly and speak English too, in ovrall a very pleasant experience. The swimming pool was empty but it was october so it is normal
conveniance the kitchen closed on the evening we stayed
FAntastic experience. Clean - well kept establishment. Staff extremely friendly. Restaurant great selection and value for money.
Clean, friendly staff & very efficient & welcome
The air conditioning didn't work, the bed was like a rock, not impressed with bathroom
hardly to find from highway.